Best Privileged Access Management (PAM) Software for Small Business

How Many Privileged Access Management (PAM) Software Products Does G2 Track?

Total Products under this Category: 179

Category Stats (Sep 2026)

  • Average Rating: 4.49/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: BeyondTrust Password Safe (+0.42%) - Among all products in this category, BeyondTrust Password Safe recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Privileged Access Management (PAM) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 12,800+ Authentic Reviews
  • 179+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Privileged Access Management (PAM) Software

G2 Grid® for Privileged Access Management (PAM) Software plotting products by satisfaction and market presence

Highlighted products: JumpCloud, Google Cloud Identity & Access Management (IAM), Microsoft Entra ID, Salesforce Platform, StrongDM, Doppler secrets management platform, Teleport, and SSH PrivX.

Underlying data: [Grid® JSON](https://www.g2.com/categories/privileged-access-management-pam/grids.json?focus%5B%5D=jumpcloud&focus%5B%5D=google-cloud-identity-access-management-iam&focus%5B%5D=microsoft-entra-id&focus%5B%5D=agentforce-360-platform-formerly-salesforce-platform&focus%5B%5D=strongdm&focus%5B%5D=doppler-secrets-management-platform&focus%5B%5D=teleport&focus%5B%5D=ssh-privx&segment=small-business)

JumpCloud

JumpCloud® is the AI-powered identity infrastructure that unifies lifecycle management for humans, devices, and autonomous agents. JumpCloud gives IT teams complete visibility and control over every identity and every access point. JumpCloud helps organizations cut complexity, automate secure workflows, and put AI to work safely. Secure every identity. Human or not. Intelligent, secure IT for the agentic era.

Average Rating: 4.5/5.0

Total Reviews: 3,959

How Do G2 Users Rate JumpCloud?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.3/10)
  • Reporting: 8.5/10 (Category avg: 8.9/10)
  • Approval Workflows: 8.4/10 (Category avg: 8.8/10)
  • Audit log: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind JumpCloud?

  • Seller: JumpCloud Inc.
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Louisville, CO
  • Twitter: @JumpCloud
    36,368 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    998 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, System Administrator
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 54% Medium, 35% Small

What Do G2 Reviewers Say About JumpCloud?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of JumpCloud, simplifying user management across diverse systems and enhancing productivity.
  • Users value JumpCloud's straightforward device management, enabling seamless user management across various systems with intuitive controls.
  • Users value the enhanced security provided by JumpCloud's passwordless login and MFA enforcement features.
  • Users appreciate the seamless integrations with popular apps, simplifying user management across platforms effortlessly.
  • Users find JumpCloud's intuitive user management and responsive support invaluable for seamless integration and enhanced security.
Cons
  • Users report missing features such as better macOS controls and advanced reporting capabilities, limiting overall effectiveness.
  • Users find that improvement is needed in navigation and feature clarity, particularly for beginners navigating JumpCloud.
  • Users note the limited features of JumpCloud, especially in SSO app catalog and Linux device management capabilities.
  • Users face deployment challenges and lack of advanced endpoint controls, impacting their overall experience with JumpCloud.
  • Users feel the user interface needs improvement, as it should be more user-friendly and interactive.

What Are Recent G2 Reviews of JumpCloud?

What Are G2 Users Discussing About JumpCloud?

Google Cloud Identity & Access Management (IAM)

Fine-grained access control and visibility for centrally managing cloud resources.

Average Rating: 4.4/5.0

Total Reviews: 55

How Do G2 Users Rate Google Cloud Identity & Access Management (IAM)?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.3/10)
  • Reporting: 9.7/10 (Category avg: 8.9/10)
  • Approval Workflows: 9.7/10 (Category avg: 8.8/10)
  • Audit log: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Google Cloud Identity & Access Management (IAM)?

  • Seller: Google
  • Year Founded: 1998
  • HQ Location: Mountain View, CA
  • Twitter: @google
    31,899,995 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    301,144 employees on LinkedIn®
  • Ownership: NASDAQ:GOOG

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 47% Small, 26% Medium

What Do G2 Reviewers Say About Google Cloud Identity & Access Management (IAM)?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of access and user-friendly experience provided by Google Cloud IAM for managing their data.
  • Users value the strong security features of Google Cloud IAM, enabling secure and accessible storage of important data.
  • Users appreciate the ease of access provided by Google Cloud IAM, enabling secure management of permissions globally.
  • Users appreciate the intuitive management of access controls in Google Cloud IAM, enhancing security and efficiency across teams.
  • Users appreciate the centralized access management of Google Cloud IAM, simplifying permission assignments and enhancing security effortlessly.
Cons
  • Users find the complexity of Google Cloud IAM increases with scale, making it challenging to manage permissions effectively.
  • Users find the difficult learning curve of Google Cloud IAM challenging, especially regarding complex permissions and roles management.
  • Users find the complex usage at scale challenging, particularly in managing permissions and custom roles efficiently.
  • Users find the complex role management of Google Cloud IAM confusing, leading to permission misconfigurations and access issues.
  • Users find the access control complex and confusing, making it challenging to manage permissions effectively.

What Are Recent G2 Reviews of Google Cloud Identity & Access Management (IAM)?

Microsoft Entra ID

Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID, you get: • Secure adaptive access with multi-factor authentication and Conditional Access policies • Seamless user experience with single sign-on, passwordless and user portal • Unified identity management that connect all internal and external users to all apps and devices. • Simplified Identity Governance with provisioning, access packages, and access reviews. Microsoft Entra is our new product family that encompasses all of Microsoft’s identity and access capabilities. The Entra family includes Microsoft Entra ID, as well as two new product categories: Cloud Infrastructure Entitlement Management (CIEM) and decentralized identity. The products in the Entra family will help provide secure access to everything for everyone, by providing identity and access management, cloud infrastructure entitlement management, and identity verification.

Average Rating: 4.5/5.0

Total Reviews: 872

How Do G2 Users Rate Microsoft Entra ID?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.3/10)
  • Reporting: 9.2/10 (Category avg: 8.9/10)
  • Approval Workflows: 8.8/10 (Category avg: 8.8/10)
  • Audit log: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Microsoft Entra ID?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Who Uses This: Software Engineer, System Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 39% Medium, 37% Large

What Do G2 Reviewers Say About Microsoft Entra ID?

AI-generated summary from verified user reviews

Pros
  • Users praise the strong security features of Microsoft Entra ID, ensuring efficient identity management without compromising user experience.
  • Users commend the intuitive interface of Microsoft Entra ID, making it simple to navigate without prior training.
  • Users appreciate the seamless integration of Microsoft Entra ID with Microsoft 365 and its robust identity management capabilities.
  • Users appreciate the easy integrations of Microsoft Entra ID, simplifying identity management across various applications and services.
  • Users appreciate the seamless SSO integration of Microsoft Entra ID, enhancing security and simplifying access across applications.
Cons
  • Users often face complexity in configuration and management of Microsoft Entra ID, leading to frustration and confusion.
  • Users find the complex administration of Microsoft Entra ID challenging, especially with configuration and licensing issues.
  • Users find Microsoft Entra ID's complex configuration challenging, particularly with Conditional Access and licensing clarity.
  • Users find the complex usability of Microsoft Entra ID challenging, especially with configuration and licensing issues.
  • Users find the complex setup of Microsoft Entra ID daunting, especially for beginners and smaller IT teams.

What Are Recent G2 Reviews of Microsoft Entra ID?

What Are G2 Users Discussing About Microsoft Entra ID?

Salesforce Platform

Salesforce's Agentforce 360 Platform helps IT and security teams innovate fast, deploy securely, and protect their data. With our development and security tools built into the entire agent and app lifecycle on Salesforce, organizations can dive into AI innovation without compromising on security and compliance. And by building on Salesforce, development teams get a head start on AI projects by using the apps, workflows, data streams, and agents they've already built. Developers can develop agents and apps quickly, securely, and reliably, and IT can customize and extend Salesforce across the enterprise. And every customer can protect their data with security and compliance.

Average Rating: 4.5/5.0

Total Reviews: 3,781

How Do G2 Users Rate Salesforce Platform?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.3/10)
  • Reporting: 10.0/10 (Category avg: 8.9/10)
  • Approval Workflows: 10.0/10 (Category avg: 8.8/10)
  • Audit log: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Salesforce Platform?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Salesforce Developer, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 45% Medium, 34% Large

What Do G2 Reviewers Say About Salesforce Platform?

AI-generated summary from verified user reviews

Pros
  • Users find Salesforce Headless 360 Platform to be easy to use with clear layouts and useful features, enhancing efficiency.
  • Users value the exceptional scalability and customization of Salesforce, enabling tailored solutions for diverse business needs.
  • Users love the easy customization of Salesforce Headless 360 Platform, perfectly adapting to various educational needs.
  • Users appreciate the ease of customizability in Salesforce Headless 360 Platform, tailored perfectly for diverse needs.
  • Users value the extensive customization options in Salesforce Headless 360 Platform, enabling tailored solutions for diverse business needs.
Cons
  • Users find the learning curve steep with Salesforce Headless 360 Platform, requiring significant training to navigate effectively.
  • Users find Salesforce Headless 360 Platform has a complex configuration that can hinder implementation and customization for some businesses.
  • Users find the high cost of ownership and complexity of Salesforce challenging, impacting access and usability.
  • Users find Salesforce Headless 360 Platform difficult to learn, requiring significant time to grasp its complex interface.
  • Users feel the missing features in Salesforce Headless 360 Platform make navigation and usability challenging and overwhelming.

What Are Recent G2 Reviews of Salesforce Platform?

What Are G2 Users Discussing About Salesforce Platform?

Doppler secrets management platform

Doppler is a centralized, secure secrets management platform tailored for DevOps engineers and CTOs at mid-market and enterprise companies. Secrets sprawl and fragmented processes can create significant risks, inefficiencies, and operational headaches. Doppler tackles these issues by consolidating secret management into a single, secure platform, ensuring reliability and consistency across teams and environments. Doppler’s mission reflects its core value: replacing disorganized, high-risk workflows with a unified, reliable system. With Doppler, teams can better manage their secrets while fostering security and operational stability. Managing secrets across diverse systems can often feel overwhelming. Doppler eliminates this complexity by organizing and securing sensitive data in one place. Its unified interface allows teams to maintain control over their secrets, enforce security best practices, and reduce the likelihood of misconfigurations or breaches. Doppler provides a structured and dependable solution to secrets management by addressing key challenges like: - Manual secret rotations - Synchronization issues - Compliance tracking Integration with popular tools and workflows is central to Doppler’s design. This ensures compatibility without disrupting established processes. This reduces operational bottlenecks, helping teams maintain productivity and focus on deploying critical applications. Connect with tools like: - Kubernetes - Terraform - CI/CD pipelines Its built-in logging and audit trails reduce the burden of manual compliance tasks, allowing teams to focus on strategic initiatives rather than administrative overhead. The platform also enhances visibility by providing insights into secret usage and access, ensuring that no detail is overlooked. For organizations concerned with compliance, Doppler simplifies the process of meeting industry standards such as: - SOC 2 - HIPAA - GDPR - ISO Doppler delivers a dependable way to centralize and safeguard secrets, reducing the risk of operational disruptions while maintaining compliance. Whether managing daily operations or scaling infrastructure, Doppler ensures your organization is prepared to handle the challenges of modern development environments. By bringing security, organization, and clarity to secret management, Doppler empowers teams to focus on what truly matters—driving innovation and delivering impactful results.

Average Rating: 4.8/5.0

Total Reviews: 96

How Do G2 Users Rate Doppler secrets management platform?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.3/10)
  • Reporting: 8.8/10 (Category avg: 8.9/10)
  • Approval Workflows: 6.7/10 (Category avg: 8.8/10)
  • Audit log: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Doppler secrets management platform?

  • Seller: Doppler
  • Company Website:
  • Year Founded: 2018
  • HQ Location: San Francisco, California
  • Twitter: @doppler
    1,586 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    49 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CTO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 74% Small, 24% Medium

What Do G2 Reviewers Say About Doppler secrets management platform?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Doppler, appreciating its straightforward integration and smooth setup across environments.
  • Users love the easy integrations of Doppler, streamlining workflow and enhancing efficiency across tools and environments.
  • Users value the seamless integrations of Doppler, enhancing efficiency and workflow management across platforms.
  • Users value the seamless synchronization capabilities of Doppler, making secret management effortless across environments.
  • Users value the easy access management while ensuring secure protection for sensitive data against threats.
Cons
  • Users find the complex setup requires technical expertise, making it challenging and costly for medium businesses.
  • Users find the platform expensive for medium businesses, requiring technical expertise for setup and maintenance.
  • Users find limited OS compatibility challenging, especially with complex setup processes on Windows compared to Linux.
  • Users find the setup process challenging in Windows, noting easier implementation on Linux environments instead.

What Are Recent G2 Reviews of Doppler secrets management platform?

What Are G2 Users Discussing About Doppler secrets management platform?

StrongDM

StrongDM is the leader in Zero Trust PAM. We are a policy-based platform that enables precise control over privileged actions and grants secure, compliant, frustration-free access to all critical infrastructure. End users enjoy fast, intuitive, and auditable access to the resources they need, and administrators leverage simplified workflows to enhance security and compliance postures.

Average Rating: 4.6/5.0

Total Reviews: 102

How Do G2 Users Rate StrongDM?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.3/10)
  • Reporting: 7.8/10 (Category avg: 8.9/10)
  • Approval Workflows: 8.2/10 (Category avg: 8.8/10)
  • Audit log: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind StrongDM?

  • Seller: Delinea
  • Company Website:
  • Year Founded: 2004
  • HQ Location: San Francisco
  • Twitter: @DelineaInc
    897 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,385 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 74% Medium, 15% Small

What Do G2 Reviewers Say About StrongDM?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of StrongDM, particularly appreciating its straightforward setup and effective documentation.
  • Users praise StrongDM for its exceptional customer support, noting quick responses and helpful, knowledgeable staff.
  • Users find StrongDM's easy management ideal for seamless access and secure connections, enhancing overall productivity and experience.
  • Users appreciate the intuitive design of StrongDM, making setup and management effortless for teams.
  • Users highlight the setup ease of StrongDM, noting its straightforward and intuitive configuration process and quick onboarding.
Cons
  • Users find the complex setup of StrongDM inconvenient, feeling it adds unnecessary steps and challenges to their workflow.
  • Users report implementation difficulties with StrongDM, including client setup, onboarding limitations, and manual processes.
  • Users express frustration over the lack of features in StrongDM, hindering efficiency and user experience.
  • Users find the UI unintuitive and visually unappealing, wishing for a more user-friendly and attractive experience.
  • Users face customization difficulties with StrongDM, as limited flexibility hinders specific setups and integrations.

What Are Recent G2 Reviews of StrongDM?

What Are G2 Users Discussing About StrongDM?

Teleport

Teleport is the Infrastructure Identity Company, modernizing identity, access, and policy for infrastructure, improving engineering velocity and infrastructure resiliency against human factors and compromise. The Teleport Infrastructure Identity Platform implements trusted computing at scale, with unified cryptographic identities for humans, machines and workloads, endpoints, infrastructure assets, and AI agents. Our identity-everywhere approach vertically integrates access management, zero trust networking, identity governance, and identity security into a single platform, eliminating overhead and operational silos. Headquartered in Oakland, CA, Teleport operates globally, with industry-leading customers such as Nasdaq, Moody’s, Adobe, and Elastic.

Average Rating: 4.4/5.0

Total Reviews: 108

How Do G2 Users Rate Teleport?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.3/10)
  • Reporting: 8.3/10 (Category avg: 8.9/10)
  • Approval Workflows: 8.2/10 (Category avg: 8.8/10)
  • Audit log: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Teleport?

  • Seller: Teleport
  • Year Founded: 2015
  • HQ Location: Oakland, California
  • Twitter: @goteleport
    3,841 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    323 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 44% Medium, 37% Small

What Do G2 Reviewers Say About Teleport?

AI-generated summary from verified user reviews

Pros
  • Users find Teleport's ease of use exceptional, enjoying the simple setup and seamless management of multiple systems.
  • Users value the excellent security features of Teleport, enabling seamless and secure remote access to resources.
  • Users appreciate the seamless role-based access control in Teleport, simplifying user management and integration.
  • Users value the reliability of Teleport for secure access management with consistent updates and robust authentication features.
  • Users value time-saving features of Teleport, simplifying authentication, access control, and resource management effortlessly.
Cons
  • Users struggle with poor documentation, which complicates utilizing key features and hampers the onboarding experience.
  • Users find the documentation challenging to navigate, but benefit from active community support for troubleshooting.
  • Users experience missing features, feeling that Teleport lacks support and intuitive functionality, especially for Azure users.
  • Users find the difficult setup of Teleport challenging, often requiring technical expertise and time for proper configuration.
  • Users often face complex administration challenges, especially with initial setup and integration in diverse environments.

What Are Recent G2 Reviews of Teleport?

What Are G2 Users Discussing About Teleport?

SSH PrivX

PrivX is a Privileged Access Management (PAM) solution designed to help organizations secure and manage access to sensitive systems and data across hybrid and multi-cloud environments. As cyber threats become increasingly sophisticated, PrivX provides a scalable and cost-effective approach to safeguarding critical assets while ensuring compliance with various regulatory standards. Targeted primarily at IT administrators, security teams, and organizations operating within complex cloud infrastructures, PrivX is adaptable for businesses of all sizes. Its versatility allows for a range of use cases, including secure remote access for third-party vendors, management of cloud resource access, and facilitation of secure DevOps workflows. By streamlining privileged access management, PrivX effectively mitigates the risk of unauthorized access and potential data breaches, which are critical concerns for modern enterprises. PrivX boasts several core features that enhance its functionality. Automated password vaulting securely stores and manages credentials, ensuring that sensitive information is protected from unauthorized access. Additionally, the password rotation feature automatically updates passwords, maintaining strong security hygiene and significantly reducing the risks associated with credential theft. Another key aspect of PrivX is its passwordless authentication capability, which allows users to access systems securely without relying on traditional passwords, thereby minimizing the chances of falling victim to phishing attacks. A notable differentiator of PrivX is its quantum-safe connections, designed to protect data against the future risks posed by quantum computing. This forward-thinking feature ensures secure communications between users and systems, enhancing long-term security resilience. By incorporating such advanced security measures, PrivX not only addresses current security challenges but also prepares organizations for emerging threats. The combination of automation, scalability, and cutting-edge security features—such as quantum-safe encryption and passwordless access—positions PrivX as a compelling solution in the PAM landscape. By implementing PrivX, organizations can gain tighter control over privileged access, reduce administrative overhead, and improve compliance with regulatory requirements. This makes PrivX a practical and forward-looking choice for modern access management needs, enabling organizations to navigate the complexities of today’s digital landscape with confidence.

Average Rating: 4.4/5.0

Total Reviews: 56

How Do G2 Users Rate SSH PrivX?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.3/10)
  • Reporting: 8.0/10 (Category avg: 8.9/10)
  • Approval Workflows: 8.6/10 (Category avg: 8.8/10)
  • Audit log: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind SSH PrivX?

Who Uses This Product?

  • Who Uses This: Cloud Operations Engineer
  • Top Industries: Computer & Network Security, Information Technology and Services
  • Company Size: 44% Large, 33% Medium

What Do G2 Reviewers Say About SSH PrivX?

AI-generated summary from verified user reviews

Pros
  • Users find SSH PrivX to be easy to use and integrate, making PAM implementation straightforward and efficient.
  • Users appreciate the security features of SSH PrivX, benefiting from on-demand, keyless access and seamless integration.
  • Users value the secure access of SSH PrivX, enjoying simplified deployment and efficient management without server overhead.
  • Users value the exceptional customer support from SSH, enhancing their overall experience with PrivX.
  • Users value the easy accessibility of SSH PrivX, with seamless onboarding and intuitive browser-based access enhancing their experience.
Cons
  • Users often find integration difficulties with SSH PrivX, citing complexity in setup and lack of intuitive configuration.
  • Users find the complex setup of SSH PrivX challenging, especially in larger environments and with integration issues.
  • Users express frustration over limited OS compatibility, which hampers deployment and user-friendliness across platforms.
  • Users find the poor documentation of SSH PrivX frustrating, with circular advice and missing crucial information hindering setup.
  • Users note that the reporting features in SSH PrivX are lacking detail and user-friendliness, complicating their experience.

What Are Recent G2 Reviews of SSH PrivX?

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting. Organizations in all vertical markets around the globe use Remote Support to deliver superior support services and reduce threats to valuable data and systems. BeyondTrust is privately held and headquartered in Atlanta, GA with offices and channel partners around the world. Connect with BeyondTrust at www.beyondtrust.com, the BeyondTrust Blog, or on Facebook, Twitter and LinkedIn. Get a Free Trial: https://www.beyondtrust.com/remote-support/trial Watch a Demo: https://www.beyondtrust.com/demos Learn more about BeyondTrust Remote Support: https://www.beyondtrust.com/products/remote-support

Average Rating: 4.7/5.0

Total Reviews: 386

How Do G2 Users Rate BeyondTrust Remote Support?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.3/10)
  • Reporting: 9.1/10 (Category avg: 8.9/10)
  • Approval Workflows: 7.3/10 (Category avg: 8.8/10)
  • Audit log: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind BeyondTrust Remote Support?

  • Seller: BeyondTrust
  • Company Website:
  • Year Founded: 1985
  • HQ Location: Johns Creek, GA
  • Twitter: @BeyondTrust
    14,335 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,750 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, System Administrator
  • Top Industries: Information Technology and Services, Higher Education
  • Company Size: 46% Large, 36% Medium

What Do G2 Reviewers Say About BeyondTrust Remote Support?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of BeyondTrust Remote Support, enhancing efficiency with user-friendly features and setup.
  • Users appreciate the ease of access to remote desktops with BeyondTrust Remote Support, enhancing collaboration and security.
  • Users value the effective collaboration enabled by BeyondTrust Remote Support, enhancing productivity and simplifying remote assistance.
  • Users highlight the reliability of BeyondTrust Remote Support, emphasizing its stability and efficient session management.
  • Users value the robust security features of BeyondTrust Remote Support, ensuring encrypted sessions and comprehensive audit trails.
Cons
  • Users find the pricing to be high, especially in comparison to competing products on the market.
  • Users find the complexity of BeyondTrust Remote Support challenging, especially for newcomers and those seeking a quick setup.
  • Users experience connectivity issues with clients going offline, impacting seamless remote support interactions.
  • Users often find the learning curve steep with BeyondTrust Remote Support, causing initial confusion and frustration.
  • Users struggle with high pricing issues for BeyondTrust Remote Support, finding it more expensive than simpler alternatives.

What Are Recent G2 Reviews of BeyondTrust Remote Support?

What Are G2 Users Discussing About BeyondTrust Remote Support?

Foxpass by Splashtop

Foxpass Cloud RADIUS by Splashtop is a fully managed, cloud-hosted RADIUS authentication service designed to provide secure, passwordless access to Wi-Fi networks, VPNs, and various network infrastructures. This solution is particularly tailored for IT teams that prioritize security, control, and operational simplicity. By employing certificate-based and identity-based authentication protocols, Foxpass ensures that every device and user connection is validated, enhancing the overall security posture of an organization. The product is especially beneficial for organizations looking to eliminate the vulnerabilities associated with shared passwords. By utilizing X.509 certificate authentication (EAP-TLS) and identity-driven policies (EAP-TTLS), Foxpass facilitates the implementation of Zero Trust principles. This approach allows organizations to assign role-based access controls and maintain comprehensive audit visibility without the need for on-premises servers or complex Public Key Infrastructure (PKI). Such features make Foxpass an appealing choice for enterprises, educational institutions, and global teams seeking to streamline their authentication processes. Foxpass seamlessly integrates with various identity providers, including Microsoft Entra ID (Azure), Google, OKTA, and OneLogin. This integration is complemented by automated certificate management capabilities through leading Mobile Device Management (MDM) solutions such as Microsoft Intune, Jamf, Kandji, and Addigy. Additionally, the built-in Bring Your Own Device (BYOD) workflows enable secure enrollment of unmanaged or personal devices, ensuring that organizations can maintain security standards while accommodating diverse device types. Compliance with industry standards is another critical aspect of Foxpass. The service is designed to meet regulations such as GDPR, SOC 2, ISO 27001, HIPAA, FERPA, and CIPA, making it suitable for organizations with stringent compliance requirements. Furthermore, Foxpass offers regional hosting and data residency options, which are essential for organizations that must adhere to specific sovereignty or privacy mandates. This flexibility ensures that users can implement Foxpass in a manner that aligns with their operational and regulatory needs. Overall, Foxpass Cloud RADIUS by Splashtop stands out in the authentication service category by providing a robust, cloud-based solution that enhances security, simplifies management, and supports compliance across various industries. Its focus on passwordless access and seamless integration with existing identity systems positions it as a valuable tool for organizations aiming to enhance their network security infrastructure.

Average Rating: 4.6/5.0

Total Reviews: 61

How Do G2 Users Rate Foxpass by Splashtop?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.3/10)
  • Reporting: 8.3/10 (Category avg: 8.9/10)
  • Approval Workflows: 5.8/10 (Category avg: 8.8/10)
  • Audit log: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Foxpass by Splashtop?

  • Seller: Splashtop Inc.
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Cupertino, CA
  • Twitter: @splashtop
    5,216 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    353 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager
  • Top Industries: Computer Software, Internet
  • Company Size: 69% Medium, 23% Small

What Do G2 Reviewers Say About Foxpass by Splashtop?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use with Foxpass, enjoying smooth setup and friendly support throughout the process.
  • Users praise the performance efficiency of Foxpass, highlighting its reliability, speed, and security over years of use.
  • Users praise the exceptional reliability of Foxpass, noting consistent performance and seamless integration for secure access.
  • Users find the setup process exceptionally easy, quickly integrating Foxpass without complications or extensive effort.
  • Users praise the responsive customer support of Foxpass, ensuring quick resolutions during setup and ongoing use.
Cons
  • Users dislike the expensive cost for basic log forwarding functionality, feeling it's overpriced for what it offers.
  • Users find the limited OS compatibility slightly inconvenient, especially with Apple iPhones needing a configuration profile.
  • Users express a desire for a better user interface, indicating frustration with the current design of Foxpass.
  • Users find the navigation poor, making it challenging to locate sections and search through event logs efficiently.
  • Users feel the user interface needs improvement, making navigation and event log searching quite challenging.

What Are Recent G2 Reviews of Foxpass by Splashtop?

Devolutions Remote Desktop Manager

Devolutions Remote Desktop Manager (RDM) is a remote connection management solution that helps IT professionals centralize, organize, and secure their remote connections, credentials, and access tools from a single platform. It belongs to the remote connection management and remote desktop software category and is built for system administrators, IT teams, managed service providers, and other technical users who manage many systems, protocols, and credentials across distributed environments. Rather than maintaining separate tools for each protocol, users consolidate connections such as RDP, VPN, SSH, VNC, and many third-party technologies into one organized interface. RDM stores the credentials associated with those connections, applies access controls, and can integrate with a shared data source — Devolutions Cloud or Devolutions Server — so that teams work from a common, governed set of connections and secrets. A free edition is available for individual users, while team editions add shared vaults, role-based permissions, and centralized management. Common use cases include launching and managing remote sessions across servers and devices, centralizing credentials so they are not stored in scattered locations, delegating access to colleagues without exposing underlying passwords, and meeting audit and compliance requirements through logging and role-based control. Key features and benefits include: - Centralized management of a wide range of remote connection types and protocols (RDP, VPN, SSH, VNC, and many others) in one interface - Integrated credential and password storage, with the option to connect to a shared Devolutions workspace for team-wide governance - Role-based access control that lets administrators grant connection access without revealing the associated credentials - Active Directory synchronization and automation features that reduce manual connection management - A free edition for independent IT users, with paid team editions for shared, governed environments Organizations adopt Remote Desktop Manager to reduce the operational overhead of managing many systems, to consolidate fragmented connection and credential tools, and to apply consistent security and access policies across their infrastructure. It is commonly used in IT operations, help desks, and managed service environments where technicians need fast, controlled access to a large and varied set of remote endpoints.

Average Rating: 4.7/5.0

Total Reviews: 195

How Do G2 Users Rate Devolutions Remote Desktop Manager?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.3/10)
  • Reporting: 8.9/10 (Category avg: 8.9/10)
  • Approval Workflows: 8.3/10 (Category avg: 8.8/10)
  • Audit log: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Devolutions Remote Desktop Manager?

  • Seller: Devolutions
  • Year Founded: 2010
  • HQ Location: Lavaltrie, Quebec
  • Twitter: @DevolutionsInc
    1,249 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    234 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 42% Small, 41% Medium

What Do G2 Reviewers Say About Devolutions Remote Desktop Manager?

AI-generated summary from verified user reviews

Pros
  • Users value the mobile compatibility of Devolutions RDM, ensuring access to remote management anytime, anywhere.
  • Users value the seamless password management in RDM, enabling easy access to credentials from anywhere.
  • Users value the superior remote access capabilities of RDM, enabling seamless management of connections and credentials.
  • Users value the cross-platform support of RDM, enabling seamless access across multiple devices and operating systems.
  • Users praise the exceptional customer support of Devolutions RDM, making assistance accessible whenever needed.
Cons
  • Users experience delay issues with Devolutions Remote Desktop Manager, especially during the initial loading time.
  • Users find the integration difficulty challenging due to the steep learning curve and lack of guidance.
  • Users find the steep learning curve challenging due to numerous functions and lack of inline help or guidance.
  • Users express concerns over pricing issues, suggesting a need for a more flexible licensing solution.
  • Users often face slow performance at initial startup, leading to frustration and delays in accessing the RDM.

What Are Recent G2 Reviews of Devolutions Remote Desktop Manager?

What Are G2 Users Discussing About Devolutions Remote Desktop Manager?