# Best Enterprise IT Management Software - Page 3 *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)* Enterprise IT management software tools serve as an infrastructure control center for IT departments in mid- to large-sized businesses. These platforms allow the information technology team to oversee company-wide endpoints and communicate with the network for a variety of tasks. Enterprise IT management software give users remote desktop access to employee and administrator platforms for patch and software updates, security settings, and disaster recovery, in addition to system setup and configuration. A number of these programs help bolster IT operations with asset tracking and operational intelligence reporting for data insights such as power consumption and system performance. These programs may also offer multi-factor authentication for identity management and automation of routine tasks. Depending on the platform, certain solutions may be compatible with a single operating system or offer mixed-platform compatibility. To qualify for inclusion in the Enterprise IT Management Software category, a product must: - Assist in managing applications, business systems, or networks - Monitor or log abnormalities within IT systems - Manage virtual machines and resources - Analyze systems for security and performance optimization ## Top Enterprise IT Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,365 reviews) | Unified endpoint patching with single-pane visibility | "[Intuitive Interface and Robust Features, arguably one of the best RMM solution out there.](https://www.g2.com/survey_responses/ninjaone-review-11871713)" | | 2 | [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) | 4.4/5.0 (415 reviews) | CMDB discovery with service-mapping and event correlation | "[Ticket-to-Email Integration and Easy Customization](https://www.g2.com/survey_responses/servicenow-it-operations-management-review-12931183)" | | 3 | [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) | 4.5/5.0 (1,112 reviews) | Unified endpoint patching and cross-platform deployment | "[Endpoint Central: Awesome Remote Control and Streamlined Asset Management](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13073292)" | | 4 | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5.0 (1,198 reviews) | Per-technician RMM with unlimited endpoint coverage | "[Atera: All-in-One IT Management with Strong Integrations, Automation, and ROI](https://www.g2.com/survey_responses/atera-review-12982693)" | | 5 | [AWS Systems Manager](https://www.g2.com/products/aws-systems-manager/reviews) | 4.4/5.0 (23 reviews) | AWS-native EC2 fleet patching and compliance | "[Helps in managing hybrid system, easy automation of configure management, OS patches, and inventory.](https://www.g2.com/survey_responses/aws-systems-manager-review-6930107)" | | 6 | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5.0 (3,935 reviews) | Cross-platform unattended remote IT support | "[TeamViewer’s Global Culture and Expanding Digital Workplace Vision](https://www.g2.com/survey_responses/teamviewer-review-13087488)" | | 7 | [OpManager Nexus](https://www.g2.com/products/opmanager-nexus/reviews) | 4.5/5.0 (215 reviews) | — | "[Clear, Organized Dashboard and Easy Device Integration](https://www.g2.com/survey_responses/opmanager-nexus-review-12778545)" | | 8 | [AWS Management Console](https://www.g2.com/products/aws-management-console/reviews) | 4.5/5.0 (46 reviews) | AWS-native cross-service provisioning and cost visibility | "[Centralized, Searchable Hub for Managing Virtually Every AWS Service](https://www.g2.com/survey_responses/aws-management-console-review-12934121)" | | 9 | [Freshservice](https://www.g2.com/products/freshservice/reviews) | 4.6/5.0 (1,291 reviews) | No-code ITSM automation across incident-to-change lifecycle | "[Strong visibility and control, but takes effort to get it right](https://www.g2.com/survey_responses/freshservice-review-12723378)" | | 10 | [Red Hat Smart Management](https://www.g2.com/products/red-hat-smart-management/reviews) | 4.9/5.0 (32 reviews) | RHEL-native patching, provisioning, and compliance | "[Red Hat Smart Management gets the Job done](https://www.g2.com/survey_responses/red-hat-smart-management-review-8587944)" | --- ## What Are the Most Common Questions About Enterprise IT Management Software? *AI-generated · Last updated: May 26, 2026* ### Top tools for managing enterprise-wide IT infrastructure? Based on G2 reviews, buyers evaluating enterprise IT management software often prioritize centralized visibility, automation, and faster incident response. Recent reviewers describe [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12713054) as strong for endpoint management, patching, remote support, and consolidating multiple tools into one workspace. According to verified users, [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews/servicenow-it-operations-management-review-12823704) stands out for discovery, CMDB, service mapping, and operational visibility across infrastructure. G2 reviewers mention [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews/manageengine-endpoint-central-review-12619587) for unified endpoint management, software deployment, and remote troubleshooting at scale. Across reviews, the most valued outcomes are fewer manual tasks, better device visibility, and more consistent operations. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12713054) – used for centralized endpoint monitoring, patching, scripting, and remote support - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews/servicenow-it-operations-management-review-12823704) – suited for discovery, CMDB visibility, event management, and service mapping - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews/manageengine-endpoint-central-review-12619587) – fits teams needing patching, software deployment, inventory, and remote troubleshooting ### Which platform is best for IT asset lifecycle management? Based on G2 reviews, [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12820079) is the strongest recent fit for IT asset lifecycle management in this category page’s review set. Verified users frequently mention centralized asset visibility, inventory tracking, patch management, and day-to-day management from a single console. Reviewers also describe faster troubleshooting, easier software deployment, and better control over distributed devices. G2 reviewers mention that buyers should still weigh tradeoffs such as reporting flexibility or areas where deeper customization may be needed. For organizations focused on keeping assets visible, updated, and easier to support throughout their lifecycle, the recurring review themes point to centralized management, automation, and reduced manual work as the main reasons it stands out. ### Best software for hybrid IT environment management? Based on G2 reviews, enterprise buyers looking for hybrid IT environment management tend to value unified visibility across endpoints, servers, cloud-connected systems, and remote locations. Recent reviewers say [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12708540) helps centralize monitoring, patching, endpoint management, and remote support from one platform. According to verified users, [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews/servicenow-it-operations-management-review-12765793) is useful for infrastructure visibility, event management, and mapping dependencies across environments. G2 reviewers mention [ManageEngine OpManager Plus](https://www.g2.com/products/zoho-manageengine-opmanager-plus/reviews/manageengine-opmanager-plus-review-12503206) for centralized monitoring across network, server, and application layers. Across the reviews, the strongest signals are faster troubleshooting, fewer disconnected tools, and better visibility across complex environments. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12708540) – supports centralized endpoint management, patching, and remote monitoring - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews/servicenow-it-operations-management-review-12765793) – helps with end-to-end visibility, event management, and infrastructure mapping - [ManageEngine OpManager Plus](https://www.g2.com/products/zoho-manageengine-opmanager-plus/reviews/manageengine-opmanager-plus-review-12503206) – fits teams that need unified network, server, and application monitoring ### Top IT management platforms for automation and orchestration? Based on G2 reviews, automation and orchestration leaders in enterprise IT management software are typically the tools that reduce repetitive work while connecting monitoring, remediation, and workflow execution. Recent reviewers describe [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12713054) as effective for policy-based patching, scripting, alerts, and remote actions from one console. According to verified users, [Tines](https://www.g2.com/products/tines/reviews/tines-review-12649278) is valued for building no-code and low-code workflows that connect security and IT tools with less manual effort. G2 reviewers mention [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews/servicenow-it-operations-management-review-12841588) for workflow automation, event response, and operational processes tied to broader service management. Across reviews, buyers consistently point to time savings, standardized workflows, and faster response as the biggest benefits. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12713054) – good for automated patching, scripting, and remediation across endpoints - [Tines](https://www.g2.com/products/tines/reviews/tines-review-12649278) – used to automate repetitive IT and security workflows across connected tools - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews/servicenow-it-operations-management-review-12841588) – supports workflow automation tied to discovery, events, and service operations ### Top-rated IT management platforms for large-scale enterprises? Based on G2 reviews, large-scale enterprise buyers tend to favor platforms that combine broad visibility with automation and operational consistency. Recent feedback highlights [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-11195093) for managing many devices from a single location with patching, monitoring, and support workflows. According to verified users, [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews/servicenow-it-operations-management-review-12823704) is valued for CMDB trust, service mapping, discovery, and enterprise-wide governance. G2 reviewers mention [Atera](https://www.g2.com/products/atera/reviews/atera-review-12797264) for consolidating RMM, PSA, patching, and remote access into one platform, especially where efficiency and reduced tool sprawl matter. The common themes are centralized control, proactive monitoring, and the ability to standardize operations across large, distributed environments. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-11195093) – supports centralized management of infrastructure, endpoints, and monitoring tasks - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews/servicenow-it-operations-management-review-12823704) – well suited for enterprise visibility, discovery, and service mapping - [Atera](https://www.g2.com/products/atera/reviews/atera-review-12797264) – useful for organizations wanting one place for monitoring, ticketing, patching, and remote support ### Which is the best enterprise IT management platform for large organizations? Based on G2 reviews, [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12745630) is the strongest single-winner pick here because it has the broadest recent review presence among products in this dataset. According to verified users, it helps large organizations centralize endpoint management, patching, remote support, automation, and monitoring in one place. G2 reviewers mention that teams benefit from faster troubleshooting, less tool sprawl, and better day-to-day visibility into distributed devices. Reviews also note some limitations in areas like reporting flexibility, permissions granularity, or certain advanced workflows, so fit still depends on priorities. Even so, the recurring themes across recent feedback make it the most consistently supported option in this review export for large-scale enterprise IT management needs. ### Best tools for ensuring IT compliance and security? Based on G2 reviews, buyers focused on compliance and security usually look for tools that automate patching, improve visibility, and support policy control. Recent reviewers describe [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12708540) as helping teams automate patching, strengthen security posture, and reduce tool sprawl. According to verified users, [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews/manageengine-endpoint-central-review-12619587) supports compliance through centralized patching, policy enforcement, software deployment, and endpoint visibility. G2 reviewers mention [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews/servicenow-it-operations-management-review-12823704) for creating a trusted source of infrastructure data, which supports governance and operational control. Across the reviews, the clearest security and compliance benefits are reduced vulnerabilities, better asset visibility, and more consistent enforcement of updates and controls. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12708540) – helps automate patching and improve visibility across managed devices - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews/manageengine-endpoint-central-review-12619587) – supports policy control, endpoint compliance, and software deployment - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews/servicenow-it-operations-management-review-12823704) – helps maintain operational governance through discovery, CMDB, and service mapping ### Which enterprise IT management tool offers AI-driven monitoring? Based on G2 reviews, [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12745630) is the strongest single-winner answer in this review set. Verified users mention AI-assisted patching, AI recommendations for patch management, and centralized monitoring that helps teams stay proactive. G2 reviewers also describe faster troubleshooting, better visibility, and less manual effort when managing endpoints from one platform. While several products in the category mention AI, the most consistent recent review volume belongs to NinjaOne, which makes it the safest grounded choice here. Buyers should still note that some reviewers want deeper reporting flexibility or more advanced customization, but the overall review pattern points to AI-supported monitoring and patch workflows as a meaningful strength. ### Best platforms for integrating IT management with service desks? Based on G2 reviews, enterprise buyers often favor platforms that connect monitoring, ticketing, and remediation without forcing teams to jump between systems. Recent reviewers say [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12713054) helps route alerts into ticketing workflows while keeping remote access and scripting close at hand. According to verified users, [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews/servicenow-it-operations-management-review-12766057) integrates operational visibility with CMDB, change management, and service tickets. G2 reviewers mention [Freshservice](https://www.g2.com/products/freshservice/reviews/freshservice-review-12723140) for centralizing requests, assets, incidents, and workflows with useful automation. The clearest benefits across reviews are fewer disconnected tools, faster resolution paths, and better visibility into service issues and ownership. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12713054) – connects alerting, remote support, and remediation with ticketing workflows - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews/servicenow-it-operations-management-review-12766057) – ties operational monitoring to service tickets, change management, and CMDB processes - [Freshservice](https://www.g2.com/products/freshservice/reviews/freshservice-review-12723140) – centralizes service requests, incidents, assets, and workflow automation ### Which enterprise IT management software offers the best reporting? Based on G2 reviews, [NinjaOne](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12745630) is the strongest single-winner choice under the required selection rule because it has the highest recent review volume in this dataset. According to verified users, teams value its reporting alongside patch management, monitoring, and automation, especially when managing many endpoints from one console. G2 reviewers do note that reporting customization can feel limited or may require workarounds for more advanced needs, so “best” here reflects overall product momentum and recent reviewer presence rather than universal praise for reporting depth. Even with that caveat, recent feedback consistently ties NinjaOne to centralized visibility and operational reporting that helps IT teams track environments more efficiently. ## G2 Grid® for Enterprise IT Management Software ![G2 Grid® for Enterprise IT Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/enterprise-it-management/grids.png?focus%5B%5D=25671&focus%5B%5D=115948&focus%5B%5D=10524&focus%5B%5D=16222&focus%5B%5D=52114&focus%5B%5D=17351&focus%5B%5D=2397&focus%5B%5D=67010) Highlighted products: NinjaOne, ServiceNow IT Operations Management, ManageEngine Endpoint Central, Atera, AWS Systems Manager, OpManager Nexus, TeamViewer, and AWS Management Console. Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-it-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=servicenow-it-operations-management&focus%5B%5D=manageengine-endpoint-central&focus%5B%5D=atera&focus%5B%5D=aws-systems-manager&focus%5B%5D=opmanager-nexus&focus%5B%5D=teamviewer&focus%5B%5D=aws-management-console) ## How Many Enterprise IT Management Software Products Does G2 Track? **Total Products under this Category:** 121 ### Category Stats (Jul 2026) - **Average Rating**: 4.4/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: OpsRamp (+0.46%) - Among all products in this category, OpsRamp recorded the largest rating increase compared to last month *Last updated: July 14, 2026* ## How Does G2 Rank Enterprise IT Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 18,900+ Authentic Reviews - 121+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Enterprise IT Management Software Is Best for Your Use Case? - **Leader:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Highest Performer:** [OpsRamp](https://www.g2.com/products/opsramp/reviews) - **Easiest to Use:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Top Trending:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Best Free Software:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) --- **Sponsored** ### Freshservice Freshservice by Freshworks is an AI-powered ServiceOps platform built for modern enterprises that need to move fast without sacrificing control. By unifying ITSM, ITOM, IT asset management, and enterprise service management on a single platform with a shared data layer, Freshservice eliminates the tool sprawl and visibility gaps that slow teams down - creating one source of truth across services, assets, and infrastructure. IT teams get full visibility into their environment: automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends seamlessly to HR, finance, and facilities - giving every business team the same consistent, efficient service experience without the complexity of separate tools. Freshservice comes with a natively embedded AI layer called Freddy AI, that helps agents resolve issues faster, automates employee service requests, and gives leaders the insights they need to make better decisions. The result isn't just faster service; it's a fundamentally more proactive operation that surfaces and resolves issues before they impact employees. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=648&secure%5Bchosen_at%5D=2026-07-14T15%3A32%3A54Z&secure%5Bdisplayable_resource_id%5D=648&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=648&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=2864&secure%5Bresource_id%5D=648&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-it-management%3Fpage%3D3&secure%5Btoken%5D=fea16216b429d77f1708634cf42451f612f0c1e728e8e4798cd3c23a2d267ad9&secure%5Burl%5D=https%3A%2F%2Fwww.freshworks.com%2Ffreshservice%2Flp%2Fmarketplace%2Fitsm%2F%3Futm_source%3Dg2%26utm_medium%3Dg2&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Enterprise IT Management Software Products in 2026? ### 1. [Application Workspace](https://www.g2.com/products/application-workspace/reviews) Application Workspace is an end-to-end application delivery and management platform designed to improve IT scalability, automation, and end-user experience. It centralizes how you package, deliver, and update applications across Windows, macOS, and virtual environments (including AVD, Windows 365, Citrix, and other VDI platforms) while working alongside tools like Microsoft Intune, Configuration Manager, Jamf, and Workspace ONE rather than replacing them. Built to eliminate common application management frustrations, Application Workspace helps IT teams streamline the full application lifecycle, reduce manual effort, and give employees a consistent, self-service way to access the software they need from any device or workspace. Why organizations choose Application Workspace • Centralized application management: Install, configure, monitor, and update your entire application catalog from a single console, instead of juggling multiple portals, scripts, and tools. • Automated updates with Setup Store: Keep applications current with a curated catalog of 7,000+ pre-packaged Windows and macOS titles, managed updates, and the ability to retain your customizations release after release, cutting down repetitive packaging work. • Smart Icon technology and unified access: Deliver apps and shortcuts through Smart Icons that automatically install, stream, or remote-launch based on context (device, OS, network, or workspace), so users get the right version every time without thinking about where it runs. • Contextual triggers and rollout control: Use identity, location, device type, and other conditions to control when and where applications are available. Apply phased deployments and rollout rings (Dev/Test/Prod, Canary/Early/Broad) to reduce risk and keep changes predictable. • Enhanced device onboarding and rebuilds: Apply advanced application controls during Windows Autopilot and macOS enrollment so new or rebuilt devices pull down the right agent, catalog, and Smart Icons quickly. Users quickly get back to productivity without manual reinstall lists. Recast Software, the maker of Right Click Tools, is redefining modern application management with Application Workspace. Trusted by IT teams in more than 125 countries and managing over 60 million endpoints, Recast extends that expertise into a platform that simplifies deployments, automates updates, and enhances existing investments in Intune, ConfigMgr, Jamf, and Workspace ONE. Available via the Microsoft Marketplace, Application Workspace is built for scale and flexibility, giving IT teams the control and confidence they need to manage applications anywhere. **Average Rating:** 4.5/5.0 **Total Reviews:** 9 **How Do G2 Users Rate Application Workspace?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Service Management:** 10.0/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Application Workspace?** - **Seller:** [Recast Software](https://www.g2.com/sellers/recast-software) - **Company Website:** https://www.recastsoftware.com - **Year Founded:** 2015 - **HQ Location:** St. Louis Park - **Twitter:** @RecastSoftware (2,103 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/recastsoftware (174 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 56% Mid-Market, 22% Enterprise #### What Are Application Workspace's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Capabilities (2 reviews) - Customizability (2 reviews) - Customization (2 reviews) - Ease of Learning (1 reviews) **Cons:** - Difficult Customization (1 reviews) - Lack of Features (1 reviews) - Learning Curve (1 reviews) - Limited Customization (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About Application Workspace? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in Application Workspace invaluable for simple setups and efficient application management. - Users value the **user-friendly interface** of Application Workspace, allowing easy management and setup for diverse applications. - Users value the **customizability** of Application Workspace, enabling tailored setups that enhance their organizational flexibility and efficiency. - Users love the **customization options** in Application Workspace, enhancing flexibility and control over their application management. - Users find Application Workspace's **ease of learning** exceptional, enabling quick setup and efficient management for newcomers. **Cons:** - Users find the **difficult customization** process of Application Workspace can be overwhelming and time-consuming for beginners. - Users believe there is a **lack of features** in Application Workspace compared to better alternatives available. - Users find the **learning curve steep** , as advanced features and manual configurations can be overwhelming and time-consuming. - Users find **limited customization** in Application Workspace, making it challenging to adapt to individual needs effectively. - Users are frustrated by the **lack of export and import options** , relying solely on a connector for data transfer. #### What Are Recent G2 Reviews of Application Workspace? **"[Fast, Easy Application Deployments—Much Quicker Than Native Intune](https://www.g2.com/survey_responses/application-workspace-review-12748502)"** **Rating:** 5.0/5.0 stars *— Kyle H.* [Read full review](https://www.g2.com/survey_responses/application-workspace-review-12748502) --- **"[Powerful Graph API + Intune toolkit for faster onboarding and permission checks](https://www.g2.com/survey_responses/application-workspace-review-13051120)"** **Rating:** 4.0/5.0 stars *— Verified User in Food & Beverages* [Read full review](https://www.g2.com/survey_responses/application-workspace-review-13051120) --- ### 2. [Eracent](https://www.g2.com/products/eracent/reviews) Eracent provides comprehensive IT Asset Management (ITAM) and Software Asset Management (SAM) solutions that enable enterprises to govern and manage the full lifecycle of all of their IT assets, software licenses and subscriptions. IT Management Center™ (ITMC) clients gain full visibility into their complete environment, and they benefit from cost optimization, reduced publisher audit risk, streamlined and automated processes, and minimized endpoint and network security threats. ITMC Discovery and IT-Pedia® provide a continuously updated, normalized asset and license baseline. The publisher-specific Continuous License Reconciliation™ (CLR) modules enable license position reporting and proactive management around any licensing model. This includes Oracle GLAS-verified detection and reporting for Oracle Database, Java SE and Fusion Middleware, as well as SAP/SAP Engines, IBM subcapacity licensing, and many more. The Eracent SBOM Manager provides management and analysis to identify and mitigate vulnerabilities, expose potential license risk, and support obsolesence management. Eracent's CyberSecurity Management Suite (CSMS) helps organizations successfully implement and maintain an effective NIST CSF 2.0-based cybersecurity program. available in on-premise, subscription and hosted options. Eracent's solutions are available in hosted or on-premise versions. **Average Rating:** 4.4/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Eracent?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Service Management:** 6.7/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 9.2/10 (Category avg: 8.4/10) - **Disaster Recovery:** 9.2/10 (Category avg: 7.6/10) **Who Is the Company Behind Eracent?** - **Seller:** [Eracent](https://www.g2.com/sellers/eracent) - **Year Founded:** 2000 - **HQ Location:** Riegelsville, Pennsylvania - **Twitter:** @eracent (141 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/15155 (70 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Enterprise, 20% Small-Business #### What Are Recent G2 Reviews of Eracent? **"[Exceptional Suite of Tools](https://www.g2.com/survey_responses/eracent-review-4935388)"** **Rating:** 4.5/5.0 stars *— Chuck M.* [Read full review](https://www.g2.com/survey_responses/eracent-review-4935388) --- **"[Reducing costs considerably](https://www.g2.com/survey_responses/eracent-review-8682146)"** **Rating:** 4.5/5.0 stars *— Max L.* [Read full review](https://www.g2.com/survey_responses/eracent-review-8682146) --- #### What Are G2 Users Discussing About Eracent? - [What does Eracent do?](https://www.g2.com/discussions/what-does-eracent-do) - [What is ITMC discovery agent?](https://www.g2.com/discussions/what-is-itmc-discovery-agent) - [What is Eracent epa service?](https://www.g2.com/discussions/what-is-eracent-epa-service) - [What is Eracent agent?](https://www.g2.com/discussions/what-is-eracent-agent) ### 3. [CloudCheckr CMx](https://www.g2.com/products/cloudcheckr-cmx/reviews) The CloudCheckr Cloud Management Platform (CMP) offers a single pane of glass view to help modern enterprises manage and optimize their public cloud. DevOps, SecOps, and FinOps teams from hundreds of global enterprises and service providers rely on CloudCheckr to manage their Azure, AWS, and Google Cloud investments so they can quickly optimize spend, eliminate waste, and improve security and compliance throughout their cloud journey. CloudCheckr enables users to save money, time, and effort to increase operational efficiencies with automated actions for your cloud. Manage your expenses with cost allocation, spend optimization, invoicing and chargebacks. Use custom reports and alerts ensure governance and accountability as your environments scale. The CloudCheckr CMP provides total visibility across your cloud infrastructure and enables protection for state and activity monitoring, turning insight to action while meeting compliance demands. Manage your assets with cross-account dashboards that provide sophisticated reporting for enterprise-wide inventory based on tags, geography, function and more to proactively optimize workloads. Review summary and detailed usage statistics for resources across AWS, Azure, and Google Cloud, offering actionable intelligence to right-size and scale services efficiently. **Average Rating:** 4.0/5.0 **Total Reviews:** 12 **How Do G2 Users Rate CloudCheckr CMx?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10) - **Service Management:** 8.9/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 7.2/10 (Category avg: 8.4/10) - **Disaster Recovery:** 8.9/10 (Category avg: 7.6/10) **Who Is the Company Behind CloudCheckr CMx?** - **Seller:** [CloudCheckr](https://www.g2.com/sellers/cloudcheckr) - **Year Founded:** 2011 - **HQ Location:** Rochester, NY - **Twitter:** @cloudcheckr (2,118 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cloudcheckr/ (33 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 50% Small-Business, 42% Mid-Market #### What Are CloudCheckr CMx's Pros and Cons? **Pros:** - Comprehensive Solutions (1 reviews) - Customer Success (1 reviews) - Customer Support (1 reviews) - Documentation (1 reviews) - Ease of Use (1 reviews) **Cons:** - Cost Management (1 reviews) - Expensive (1 reviews) - Improvement Needed (1 reviews) - Limited Options (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About CloudCheckr CMx? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **comprehensive solutions** offered by CloudCheckr CMx, which enhance usability and support effective feature exploration. - Users appreciate the **customer success support** of CloudCheckr CMx, enhancing their overall setup experience and usability. - Users appreciate the **helpful customer support** from CloudCheckr CMx, making setup and usage straightforward and efficient. - Users appreciate the **comprehensive documentation** of CloudCheckr CMx, aiding in feature exploration and ease of use. - Users appreciate the **ease of use** of CloudCheckr CMx, with its friendly interface and helpful documentation. **Cons:** - Users find **limited optimization opportunities** in CloudCheckr CMx, lacking support for services beyond EC2 rightsizing and RI recommendations. - Users feel that the product is **expensive** relative to the limited optimization opportunities it offers beyond basic features. - Users feel that **optimization opportunities are limited** , lacking broader service support and vital cost anomaly features. - Users feel there are **limited optimization options** in CloudCheckr CMx, lacking support for various services and features. - Users feel there are **missing optimization features** in CloudCheckr CMx, limiting its overall effectiveness for various services. #### What Are Recent G2 Reviews of CloudCheckr CMx? **"[Syncing files across devices made easy.](https://www.g2.com/survey_responses/cloudcheckr-cmx-review-8593807)"** **Rating:** 5.0/5.0 stars *— Jerry Michael V.* [Read full review](https://www.g2.com/survey_responses/cloudcheckr-cmx-review-8593807) --- **"[Cloud Managment](https://www.g2.com/survey_responses/cloudcheckr-cmx-review-8232687)"** **Rating:** 5.0/5.0 stars *— Yusuf Mustafa K.* [Read full review](https://www.g2.com/survey_responses/cloudcheckr-cmx-review-8232687) --- ### 4. [env zero](https://www.g2.com/products/env-zero/reviews) env zero enables platform teams to deliver infrastructure 10x faster—without losing control. Designed for the speed and scale demands of the AI era, it brings structure, automation, and policy enforcement to every step of infrastructure delivery. Leading enterprises like PayPal, Broadcom, Paramount, and MongoDB use env zero to codify, standardize, and automate infrastructure workflows across teams, clouds, and IaC frameworks—including OpenTofu, Terraform, Kubernetes, and more. With built-in guardrails for security, compliance, cost, and reliability, env zero eliminates bottlenecks and enables confident scaling with shared standards and intelligent automation. Founded in 2018, env zero is making infrastructure a competitive advantage. As a founding member and Technology Steering Committee representative for OpenTofu, we proudly support the open-source IaC community. **Average Rating:** 4.1/5.0 **Total Reviews:** 21 **How Do G2 Users Rate env zero?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) **Who Is the Company Behind env zero?** - **Seller:** [env0](https://www.g2.com/sellers/env0) - **Year Founded:** 2018 - **HQ Location:** Sunnyvale, CA - **Twitter:** @envZero (1,832 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/env0/ (34 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 43% Mid-Market, 38% Enterprise #### What Are Recent G2 Reviews of env zero? **"[Robust and modern environment for creating cloud resources.](https://www.g2.com/survey_responses/env-zero-review-7117478)"** **Rating:** 4.5/5.0 stars *— Gleb L.* [Read full review](https://www.g2.com/survey_responses/env-zero-review-7117478) --- **"[Env0 great automation tool for Infra as Code](https://www.g2.com/survey_responses/env-zero-review-7088287)"** **Rating:** 4.5/5.0 stars *— Francisco B.* [Read full review](https://www.g2.com/survey_responses/env-zero-review-7088287) --- ### 5. [Infraon Infinity](https://www.g2.com/products/infraon-infinity/reviews) Infraon Infinity is a powerful ITSM and AIOps Platform that supports Incident Management, Change Management, Problem Management, Request Management, SLA, Knowledge Base, Hardware Asset Management ( HAM ), IT Asset Management ( ITAM ), Software asset management ( SAM ), Network Management System ( NMS ), IT Infrastructure Management that helps you track, manage, and control all of your customer, employees and assets efficiently. Infraon Infinity is designed under ITIL V4 standards to help organizations to manage their IT Services and assets efficiently. IT Asset Management module supports both Agent and discovery, which helps the IT team to manage both office network and remote devices in the current hybrid work culture. An inbuilt ticketing system with workflow automation helps exceptional service delivery and employee satisfaction. Infraon Infinity has an intuitive UI, is effortlessly configurable and customizable to meet your exact requirements, and is easily integrated with other business and IT systems. The rich custom dashboards and reports help you make well-informed business decisions and manage your expenses, employee/customer/asset lifecycle. Infraon Infinity Platform is an All-in-one IT operations platform from Infraon Corp, whose sub-products includes Infraon Assets - IT Asset Management Platform, Infraon ITSM- IT service desk, Infraon Helpdesk - Customer Support Software, Infraon NMS- Network Management System, Infraon ITIM - Data centre Management System, and Infraon Infinity An All-in-one IT operations platform, etc. with more than 10000+ user world wide. Start a free trial now! **Average Rating:** 4.7/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Infraon Infinity?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) **Who Is the Company Behind Infraon Infinity?** - **Seller:** [Infraon](https://www.g2.com/sellers/infraon) - **Year Founded:** 2021 - **HQ Location:** San Francisco, CA - **Twitter:** @infraoncorp (93 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/infraon/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 95% Mid-Market, 5% Small-Business #### What Are Infraon Infinity's Pros and Cons? **Pros:** - Centralization (2 reviews) - All-in-one Solution (1 reviews) - All-in-One Solution (1 reviews) - Asset Management (1 reviews) - Centralized Management (1 reviews) **Cons:** - Delay Issues (1 reviews) - Delays (1 reviews) - Limited Customization (1 reviews) - Missing Features (1 reviews) - Scheduling Issues (1 reviews) ### What Do G2 Reviewers Say About Infraon Infinity? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralization of IT operations** in Infraon Infinity, enhancing ticketing, tracking, and resolution speed. - Users appreciate the **all-in-one solution** of Infraon Infinity, finding it effective for streamlining operations and reducing tool sprawl. - Users value the **all-in-one solution** of Infraon Infinity for streamlining operations and minimizing tool sprawl. - Users value the **all-in-one platform** of Infraon Infinity, streamlining operations and minimizing tool sprawl effectively. - Users enjoy the **centralized management** of Infraon Infinity, which enhances ticketing efficiency and improves visibility for faster resolutions. **Cons:** - Users experience **delay issues** with Infraon Infinity due to slow scheduled release pipelines affecting feature delivery. - Users report that the **delays in the release pipeline** hinder the timely delivery of requested features. - Users find the **limited customization options** challenging when adapting Infraon Infinity to their specific business workflows. - Users experience **delayed feature releases** due to the scheduled pipeline, hindering the timely availability of requested functionalities. - Users face **scheduling issues** that hinder the timely delivery of requested features in Infraon Infinity. #### What Are Recent G2 Reviews of Infraon Infinity? **"[The tool is helpful for tracking issues, though a faster response time would improve the experience.](https://www.g2.com/survey_responses/infraon-infinity-review-11716409)"** **Rating:** 4.0/5.0 stars *— Abhishek T.* [Read full review](https://www.g2.com/survey_responses/infraon-infinity-review-11716409) --- **"[Helpdesk Ticketing System](https://www.g2.com/survey_responses/infraon-infinity-review-11732899)"** **Rating:** 4.5/5.0 stars *— Shubham S.* [Read full review](https://www.g2.com/survey_responses/infraon-infinity-review-11732899) --- ### 6. [Power Framework](https://www.g2.com/products/power-framework/reviews) Power Framework is a modern way to manage your Project Portfolio and Enterprise Risk within your Microsoft ecosystem. If Microsoft 365 is your organisation's chosen collaboration platform, then use Power Framework to make this the place to build a culture around PPM and ERM - connecting people to process and data where they work every day. Power Framework PPM allows you to involve people in project portfolio management like never before. Get a single view of programmes and portfolios, plan, budget, forecast, track progress, play scenarios, report, and use the latest generative AI advancements – all while staying in a familiar user environment. Power Framework RISK is a holistic tool for enterprise risk management. It makes ERM accessible to everyone and connects it to the organisational context. This way, risk management becomes an ongoing process with shared ownership rather than an isolated tick-box exercise. Use this tool to identify, assess, report, and analyse risks in one place. Power Framework PPM and Power Framework RISK are two complementary solutions that can either be used individually or in conjunction. **Average Rating:** 4.9/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Power Framework?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Power Framework?** - **Seller:** [ Power Framework](https://www.g2.com/sellers/power-framework) - **Company Website:** https://www.powerframework.com/ - **Year Founded:** 2005 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/power-framework-en (29 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Enterprise, 25% Mid-Market #### What Are Power Framework's Pros and Cons? **Pros:** - Customization (2 reviews) - Flexibility (2 reviews) - Customer Support (1 reviews) - Customizability (1 reviews) - Ease of Learning (1 reviews) ### What Do G2 Reviewers Say About Power Framework? *AI-generated summary from verified user reviews* **Pros:** - Users value the **high customizability** of Power Framework, allowing it to adapt to evolving business needs seamlessly. - Users value the **flexibility** of Power Framework, allowing seamless adaptation and growth with changing business needs. - Users value the **excellent and friendly customer support** provided by Power Framework, enhancing their overall experience. - Users appreciate the **customizability** of Power Framework, allowing for growth and alignment with changing business needs. - Users find the **ease of learning** with Power Framework facilitates quick adaptation and support for all skill levels. #### What Are Recent G2 Reviews of Power Framework? **"[A comprehensive, flexible and adaptive system](https://www.g2.com/survey_responses/power-framework-review-10527079)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/power-framework-review-10527079) --- **"[A flexible and scalable PPM platform that integrates well with Microsoft and non Microsoft tools.](https://www.g2.com/survey_responses/power-framework-review-10410666)"** **Rating:** 5.0/5.0 stars *— Matt F.* [Read full review](https://www.g2.com/survey_responses/power-framework-review-10410666) --- ### 7. [Reftab](https://www.g2.com/products/reftab/reviews) Reftab is built for modern IT teams who want a powerful and flexible solution to manage hardware and software in one place. Since 2013, IT teams have relied on Reftab to track, manage, and automate their hardware and software asset management — with over 1.8 million assets currently managed on the platform. That track record shows up in the recognition. Reftab has earned awards year after year, including Forbes Best in Class, Gartner IT Management Category Leadership, and Capterra awards for Best Value and Ease of Use. The platform covers the full asset lifecycle — from procurement and assignment through offboarding and retirement — with automation built in at every stage. Reftab connects with the tools your team already uses. These integrations trigger workflows, reduce manual steps, and keep your environment audit-ready without extra effort. Whether you're managing 500 assets or 50,000, Reftab gives IT the visibility and control to make confident decisions. **Average Rating:** 4.3/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Reftab?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Reftab?** - **Seller:** [Reftab](https://www.g2.com/sellers/reftab) - **Company Website:** https://www.reftab.com - **Year Founded:** 2013 - **HQ Location:** New York, US - **Twitter:** @reftab (74 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/reftab (7 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Reftab's Pros and Cons? **Pros:** - Inventory Management (2 reviews) - Centralization (1 reviews) - Customer Support (1 reviews) - Dashboard Customization (1 reviews) - Data Tracking (1 reviews) **Cons:** - Asset Management Issues (1 reviews) - Notification Issues (1 reviews) - Poor Notifications (1 reviews) ### What Do G2 Reviewers Say About Reftab? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **centralized inventory tracking** of Reftab, making license renewal and management efficient and straightforward. - Users value the **centralized tracking** of inventory and licenses in Reftab, simplifying management and oversight. - Users praise the **prompt and helpful customer support** of Reftab, enhancing their overall experience with the product. - Users appreciate the **dashboard customization** of Reftab, as it enables efficient inventory tracking and license monitoring. - Users appreciate the **data tracking capabilities** of Reftab, effectively managing inventory and license renewals effortlessly. **Cons:** - Users find it challenging to **keep up with asset management** when loading everything into Reftab, which can be overwhelming. - Users face **notification issues** with Reftab, receiving only one alert for license renewals instead of multiple reminders. - Users are disappointed with **poor notifications** , receiving limited alerts about license renewals and missing crucial reminders. #### What Are Recent G2 Reviews of Reftab? **"[Great Product](https://www.g2.com/survey_responses/reftab-review-11157166)"** **Rating:** 5.0/5.0 stars *— John D.* [Read full review](https://www.g2.com/survey_responses/reftab-review-11157166) --- **"[Excellent Inventory and License Tracker](https://www.g2.com/survey_responses/reftab-review-11207867)"** **Rating:** 4.5/5.0 stars *— Steven V.* [Read full review](https://www.g2.com/survey_responses/reftab-review-11207867) --- #### What Are G2 Users Discussing About Reftab? - [What is Reftab used for?](https://www.g2.com/discussions/what-is-reftab-used-for) ### 8. [Storage Resource Manager](https://www.g2.com/products/storage-resource-manager/reviews) SRM was built to manage the complexity of growing, heavily virtualized storage environments. With SRM, you obtain detailed relationship and topology views from the application, to the virtual or physical host, down to the LUN to identify service dependencies. **Average Rating:** 4.5/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Storage Resource Manager?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Service Management:** 7.9/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 7.9/10 (Category avg: 8.4/10) - **Disaster Recovery:** 8.3/10 (Category avg: 7.6/10) **Who Is the Company Behind Storage Resource Manager?** - **Seller:** [Dell Technologies](https://www.g2.com/sellers/dell-technologies-decced23-0884-427d-88d4-718c9d1d4ea6) - **Year Founded:** 1984 - **HQ Location:** Round Rock, TX - **Twitter:** @Dell (799,086 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/delltechnologies/ (128,424 employees on LinkedIn®) - **Ownership:** NYSE: DELL **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 25% Enterprise #### What Are Recent G2 Reviews of Storage Resource Manager? **"[Srm is single dashboard](https://www.g2.com/survey_responses/storage-resource-manager-review-10245927)"** **Rating:** 4.0/5.0 stars *— Farhan D.* [Read full review](https://www.g2.com/survey_responses/storage-resource-manager-review-10245927) --- **"[Great features that allow for Manage of storage, management of users and updates](https://www.g2.com/survey_responses/storage-resource-manager-review-7875654)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/storage-resource-manager-review-7875654) --- ### 9. [ENow](https://www.g2.com/products/enow/reviews) Established in 2004 and headquartered in the US, ENow optimizes mission-critical Microsoft collaboration and identity infrastructure service delivery. Our digital experience monitoring and analytics for Entra ID, Active Directory, Exchange, and Microsoft 365 transform the way IT supports these complex services, enabling organizations to improve service delivery, increase workplace productivity, and lower total cost of ownership while maintaining robust security against unauthorized access. ENow’s OneLook dashboard and App Governance Accelerator immediately provide comprehensive and unbiased data to get a meaningful picture of your Modern Workplace Productivity and SaaS Security posture. ENow's Monitoring and Reporting platforms for Microsoft 365, Microsoft Active Directory, and Microsoft Exchange provide organizations of every size a simplified and unified view of their Microsoft experience, ensuring optimized service availability and delivery.​ From adoption to ongoing usage, our scalable solutions provide organizations with unmatched visibility into real-time service- and user-level delivery details of Microsoft collaboration platforms (on-premises, in the cloud, or in a hybrid model), giving IT the detail needed to maintain expected levels of service delivery. ENow gives IT and procurement teams actionable insights to drive desired product adoption and licensing cost alignment. By helping organizations understand their overconsumption, underutilization, and cost of licenses, it’s possible to materially reduce the cost of licensing without compromising the productivity of your employees. ENow's SaaS Security Posture Management tool, App Governance Accelerator, provides visibility into the number of apps and app registrations in Entra ID (formerly Azure Active Directory) and their permissions and settings without the need to add additional systems. Based on organizational policies, the gap analysis provides information on how to remedy the situation to reduce your attack surface and risk. With continuous monitoring of Entra ID applications, organizations can manage over-privileged applications, prevent configuration drift, identify breach risks, and quickly remediate risky apps and permissions. Learn more at www.enowsoftware.com and www.appgovscore.com **Average Rating:** 4.4/5.0 **Total Reviews:** 4 **How Do G2 Users Rate ENow?** - **Service Management:** 8.3/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 8.3/10 (Category avg: 8.4/10) - **Disaster Recovery:** 8.3/10 (Category avg: 7.6/10) **Who Is the Company Behind ENow?** - **Seller:** [ENow](https://www.g2.com/sellers/enow) - **Year Founded:** 2000 - **HQ Location:** Culver City, US - **Twitter:** @ENowConsulting (1,263 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/156662 (24 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 25% Mid-Market #### What Are Recent G2 Reviews of ENow? **"[ENow](https://www.g2.com/survey_responses/enow-review-9869676)"** **Rating:** 4.5/5.0 stars *— Dolly B.* [Read full review](https://www.g2.com/survey_responses/enow-review-9869676) --- **"[One-speer management of Entra ID applications](https://www.g2.com/survey_responses/enow-review-9984313)"** **Rating:** 4.5/5.0 stars *— Eli B.* [Read full review](https://www.g2.com/survey_responses/enow-review-9984313) --- ### 10. [OptiTune](https://www.g2.com/products/optitune/reviews) OptiTune is an IT management system that allows companies to manage their computers from a web-based console. Designed for organizations with up to five thousand computers, OptiTune delivers a comprehensive feature set that includes remote desktop, remote assistance, remote command line, application deployment, windows update management, malware detection, hardware/software inventory, and performance monitoring. OptiTune lets you manage all the computers in your growing organization. Whether it's desktops plugged in at every desk, roaming laptops, or a group of servers silently churning away, OptiTune lets you take control of them all. Make sure they all have the latest updates. Know when you have a malware infestation. Provide remote assistance to a user having trouble. Or just deploy the latest version of Microsoft™ Office to the accounting department. See which servers are being overloaded. OptiTune lets you do all of these things, and more. **Average Rating:** 4.3/5.0 **Total Reviews:** 5 **How Do G2 Users Rate OptiTune?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Service Management:** 9.4/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 7.2/10 (Category avg: 8.4/10) - **Disaster Recovery:** 7.5/10 (Category avg: 7.6/10) **Who Is the Company Behind OptiTune?** - **Seller:** [Bravura Software](https://www.g2.com/sellers/bravura-software) - **HQ Location:** N/A - **Twitter:** @BravuraSoftware (57 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Small-Business, 40% Enterprise #### What Are Recent G2 Reviews of OptiTune? **"[OptiTune - perfect if you are on Windows only.](https://www.g2.com/survey_responses/optitune-review-8924647)"** **Rating:** 4.0/5.0 stars *— Rafal S.* [Read full review](https://www.g2.com/survey_responses/optitune-review-8924647) --- **"[Dependable way to manage computers remotely.](https://www.g2.com/survey_responses/optitune-review-8611856)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/optitune-review-8611856) --- #### What Are G2 Users Discussing About OptiTune? - [What is OptiTune used for?](https://www.g2.com/discussions/what-is-optitune-used-for) ### 11. [Splunk IT Service Intelligence‎ (ITSI)](https://www.g2.com/products/splunk-it-service-intelligence-itsi/reviews) Splunk IT Service Intelligence (ITSI) is an AIOps and event management solution that correlates and applies machine learning to all data for real-time, predictive performance monitoring and integrated IT management workflows. This enables teams to prevent incidents before they impact the business, and detect, respond and resolve incidents all from one place. **Average Rating:** 4.9/5.0 **Total Reviews:** 5 **How Do G2 Users Rate Splunk IT Service Intelligence‎ (ITSI)?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10) - **Service Management:** 10.0/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 10.0/10 (Category avg: 8.4/10) - **Disaster Recovery:** 9.2/10 (Category avg: 7.6/10) **Who Is the Company Behind Splunk IT Service Intelligence‎ (ITSI)?** - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco (720,366 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,545 employees on LinkedIn®) - **Ownership:** NASDAQ:CSCO **Who Uses This Product?** - **Company Size:** 80% Enterprise, 20% Small-Business #### What Are Recent G2 Reviews of Splunk IT Service Intelligence‎ (ITSI)? **"[Splunk IT team Integrate of AI for IT technology](https://www.g2.com/survey_responses/splunk-it-service-intelligence-itsi-review-9736956)"** **Rating:** 5.0/5.0 stars *— Malapati K.* [Read full review](https://www.g2.com/survey_responses/splunk-it-service-intelligence-itsi-review-9736956) --- **"[Tool provides complete view of technology stack](https://www.g2.com/survey_responses/splunk-it-service-intelligence-itsi-review-8302326)"** **Rating:** 5.0/5.0 stars *— Aak P.* [Read full review](https://www.g2.com/survey_responses/splunk-it-service-intelligence-itsi-review-8302326) --- #### What Are G2 Users Discussing About Splunk IT Service Intelligence‎ (ITSI)? - [What is Splunk IT Service Intelligence‎ (ITSI) used for?](https://www.g2.com/discussions/what-is-splunk-it-service-intelligence-itsi-used-for) ### 12. [Syncsort Capacity Management](https://www.g2.com/products/syncsort-capacity-management/reviews) Syncsort Capacity Management brings metrics from across client's enterprise into one place for a real-time 360-degree view of their infrastructure. **Average Rating:** 4.7/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Syncsort Capacity Management?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Service Management:** 10.0/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 10.0/10 (Category avg: 8.4/10) - **Disaster Recovery:** 10.0/10 (Category avg: 7.6/10) **Who Is the Company Behind Syncsort Capacity Management?** - **Seller:** [Precisely](https://www.g2.com/sellers/precisely-0b25c016-ffa5-4f51-9d9e-fcbc9f54cc55) - **HQ Location:** Burlington, Massachusetts - **Twitter:** @PreciselyData (3,963 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/64863146/ (3,006 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Enterprise, 33% Mid-Market #### What Are Recent G2 Reviews of Syncsort Capacity Management? **"[Syncsort Capacity Management review](https://www.g2.com/survey_responses/syncsort-capacity-management-review-10031095)"** **Rating:** 4.0/5.0 stars *— Verified User in Computer & Network Security* [Read full review](https://www.g2.com/survey_responses/syncsort-capacity-management-review-10031095) --- **"[Automating, Alerting, and Predicting Data Storage/Sorting - Comprehensive Cross-Platform Visibility](https://www.g2.com/survey_responses/syncsort-capacity-management-review-10031011)"** **Rating:** 5.0/5.0 stars *— Haswitha N.* [Read full review](https://www.g2.com/survey_responses/syncsort-capacity-management-review-10031011) --- #### What Are G2 Users Discussing About Syncsort Capacity Management? - [What is Syncsort Capacity Management used for?](https://www.g2.com/discussions/what-is-syncsort-capacity-management-used-for) ### 13. [TrueSight Capacity Optimization](https://www.g2.com/products/bmc-software-truesight-capacity-optimization/reviews) BMC Helix Capacity Optimization, hosted in your cloud of choice, helps you optimize, plan, and manage the technology resources that fuel your business and innovation. **Average Rating:** 4.2/5.0 **Total Reviews:** 3 **How Do G2 Users Rate TrueSight Capacity Optimization?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Service Management:** 8.9/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 8.9/10 (Category avg: 8.4/10) - **Disaster Recovery:** 8.3/10 (Category avg: 7.6/10) **Who Is the Company Behind TrueSight Capacity Optimization?** - **Seller:** [BMC Helix](https://www.g2.com/sellers/bmc-helix) - **Year Founded:** 2025 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/bmchelix/ (1,266 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Enterprise, 25% Small-Business #### What Are Recent G2 Reviews of TrueSight Capacity Optimization? **"[TSCO offers more than Under/Over utilization computation.](https://www.g2.com/survey_responses/truesight-capacity-optimization-review-4983048)"** **Rating:** 4.5/5.0 stars *— Anjan K.* [Read full review](https://www.g2.com/survey_responses/truesight-capacity-optimization-review-4983048) --- **"[We use TrueSight Capacity Optimization for predict system and storage growth.](https://www.g2.com/survey_responses/truesight-capacity-optimization-review-5105215)"** **Rating:** 4.0/5.0 stars *— Verified User in Chemicals* [Read full review](https://www.g2.com/survey_responses/truesight-capacity-optimization-review-5105215) --- #### What Are G2 Users Discussing About TrueSight Capacity Optimization? - [What is BMC TrueSight orchestration?](https://www.g2.com/discussions/what-is-bmc-truesight-orchestration) - [What is TrueSight monitoring?](https://www.g2.com/discussions/what-is-truesight-monitoring) - [What is TrueSight capacity optimization?](https://www.g2.com/discussions/what-is-truesight-capacity-optimization) ### 14. [Axonius](https://www.g2.com/products/axonius/reviews) Axonius is the cybersecurity asset management platform that lets IT and Security teams see devices for what they are in order to manage and secure all. **Average Rating:** 4.2/5.0 **Total Reviews:** 7 **How Do G2 Users Rate Axonius?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Service Management:** 5.0/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 8.3/10 (Category avg: 8.4/10) - **Disaster Recovery:** 8.3/10 (Category avg: 7.6/10) **Who Is the Company Behind Axonius?** - **Seller:** [Axonius](https://www.g2.com/sellers/axonius) - **Year Founded:** 2017 - **HQ Location:** New York, New York, United States - **Twitter:** @AxoniusInc (1,856 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/axonius/ (764 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 57% Enterprise, 43% Mid-Market #### What Are Axonius's Pros and Cons? **Pros:** - Asset Management (2 reviews) - Centralized Management (1 reviews) - Continuous Improvement (1 reviews) - Ease of Use (1 reviews) - Easy Management (1 reviews) **Cons:** - Complexity (1 reviews) - Complex UI (1 reviews) - Difficult Learning (1 reviews) - Expensive (1 reviews) - Feature Complexity (1 reviews) ### What Do G2 Reviewers Say About Axonius? *AI-generated summary from verified user reviews* **Pros:** - Users value the **enhanced visibility** Axonius provides, streamlining asset management by consolidating data and improving efficiency. - Users appreciate the **centralized management** of Axonius, simplifying asset visibility and enhancing overall environment understanding. - Users value the **enhanced visibility** from Axonius, simplifying asset management and improving overall environmental understanding. - Users appreciate the **ease of use** of Axonius, benefiting from simplified visibility across their environment and efficient asset management. - Users highlight the **easy management** of Axonius, appreciating its ability to centralize data for improved visibility and efficiency. **Cons:** - Users often find **Axonius complex** , facing a steep learning curve and confusion due to heavy UI and integrations. - Users find the **UI complex** , especially during initial use, making it challenging to navigate and understand connections. - Users find the **difficult learning curve** of Axonius challenging, especially with complex queries and integrations. - Users find Axonius to be **expensive** , which can be a barrier despite its robust features and capabilities. - Users find the **feature complexity** of Axonius challenging initially due to its learning curve and integration dependencies. #### What Are Recent G2 Reviews of Axonius? **"[Axonius as an Asset Intelligence solution.](https://www.g2.com/survey_responses/axonius-review-8305420)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/axonius-review-8305420) --- **"[Powerful Network Asset Visibility You Can Trust](https://www.g2.com/survey_responses/axonius-review-12700295)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/axonius-review-12700295) --- #### What Are G2 Users Discussing About Axonius? - [What is Axonius used for?](https://www.g2.com/discussions/what-is-axonius-used-for) - 1 comment ### 15. [BTSavvy](https://www.g2.com/products/btsavvy/reviews) Integrated platform for the management of the business of IT. Using enterprise architecture to contextualize the business of IT, the solution helps organizations gain visibility, insight, and control over IT management functions of Cost Management, Enterprise Architecture, Application, and Technology management. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate BTSavvy?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Service Management:** 8.3/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 10.0/10 (Category avg: 8.4/10) - **Disaster Recovery:** 8.3/10 (Category avg: 7.6/10) **Who Is the Company Behind BTSavvy?** - **Seller:** [Vivoity](https://www.g2.com/sellers/vivoity) - **Year Founded:** 2015 - **HQ Location:** N/A - **LinkedIn® Page:** http://www.linkedin.com/company/vivoity (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Mid-Market #### What Are Recent G2 Reviews of BTSavvy? **"["Unveiling the Brilliance"](https://www.g2.com/survey_responses/btsavvy-review-8478591)"** **Rating:** 4.5/5.0 stars *— Rohit K.* [Read full review](https://www.g2.com/survey_responses/btsavvy-review-8478591) --- **"[A good service!](https://www.g2.com/survey_responses/btsavvy-review-6934069)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/btsavvy-review-6934069) --- ### 16. [CIO Cockpit](https://www.g2.com/products/cio-cockpit/reviews) What is CIO COCKPIT? CIO COCKPIT is an IT financial management (ITFM) and Technology Business Management (TBM) SaaS solution for controlling, finance and IT. CIO COCKPIT is easy to use and establishes a central single point of truth for precise budgeting & allocation, controlling & planning, and comprehensive transparency of the costs that arise in IT or through IT. CIO COCKPIT provides full visibility for a digital transformation: • FinOps (Integrated Cloud Cost Controlling) • Interoperability (Data Automation and open APIs) • Single Point of Truth (Business, Finance, Controlling, IT) • Guided Processes (Budgeting and Controlling made easy) • Business Intelligence (Visualisation and Integration) • Realtime Data (No Waiting on Others) The use of IT resources is continually increasing in businesses. Innovative companies are increasingly challenged to literally gain clarity in the jungle of services, infrastructure, and cloud solutions. What is the business value of our IT? Where are cost-saving potentials? How is the utilization of our IT resources? What IT budget do we need for the next year? A method that answers such questions and provides strategic recommendations is IT Financial Management (ITFM). With CIO COCKPIT, DextraData offers a self-developed IT Financial Management tool that connects technological information of individual IT assets with financial metrics in real-time, thus bringing unprecedented transparency to corporate IT. This breaks down silos, renders spreadsheet solutions obsolete, and creates a central single point of truth for precise planning and effective management of the IT infrastructure. CIO COCKPIT DEMO: https://app.arcade.software/share/soc5qM8DD8DEiHwHS9FN **Average Rating:** 4.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate CIO Cockpit?** - **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.9/10) - **Service Management:** 6.7/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 5.0/10 (Category avg: 8.4/10) - **Disaster Recovery:** 1.7/10 (Category avg: 7.6/10) **Who Is the Company Behind CIO Cockpit?** - **Seller:** [DextraData GmbH](https://www.g2.com/sellers/dextradata-gmbh) - **Year Founded:** 1995 - **HQ Location:** Essen, DE - **LinkedIn® Page:** https://www.linkedin.com/company/dextradata-gmbh/ (60 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Enterprise, 33% Mid-Market #### What Are CIO Cockpit's Pros and Cons? **Pros:** - Cost Reduction (1 reviews) - Cost Tracking (1 reviews) - Customer Experience (1 reviews) - Customer Satisfaction (1 reviews) - Customer Support (1 reviews) **Cons:** - Expensive (1 reviews) - Insufficient Documentation (1 reviews) - Poor Documentation (1 reviews) ### What Do G2 Reviewers Say About CIO Cockpit? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **value for cost** of CIO Cockpit, praising its quick implementation and simplicity. - Users appreciate the **cost tracking capabilities** of CIO Cockpit, highlighting its good price-to-value ratio and simplicity. - Users value the **excellent customer experience** with CIO Cockpit, noting responsiveness and a user-friendly interface. - Users value the **high customer satisfaction** with CIO Cockpit due to its simplicity and responsive support. - Users appreciate the **responsive customer support** of CIO Cockpit, highlighting their willingness to listen and assist. **Cons:** - Users find the option for on-premise installation **expensive** , which may limit accessibility for some organizations. - Users find the software user-friendly but note **insufficient documentation** as a barrier to fully utilizing its features. - Users find the software user-friendly but identify **poor documentation** as a challenging aspect needing improvement. #### What Are Recent G2 Reviews of CIO Cockpit? **"[Introduction of a new IT cost planning and billing tool](https://www.g2.com/survey_responses/cio-cockpit-review-10652068)"** **Rating:** 4.0/5.0 stars *— Dominik C.* [Read full review](https://www.g2.com/survey_responses/cio-cockpit-review-10652068) --- **"[Lean (IT) Financial Management Solution with excellent support](https://www.g2.com/survey_responses/cio-cockpit-review-10723447)"** **Rating:** 4.5/5.0 stars *— Marco W.* [Read full review](https://www.g2.com/survey_responses/cio-cockpit-review-10723447) --- ### 17. [eAuditor](https://www.g2.com/products/eauditor/reviews) eAuditor is an on-premise IT management and monitoring system developed by the Polish vendor BTC Sp. z o.o., installed and run locally on the customer's own infrastructure rather than in the cloud. The system covers four core areas: IT inventory (computers, servers, software, devices, files, printers), IT monitoring (network, users, applications, email, server room conditions), IT management (remote installation and administration, patch management, helpdesk, LMS), and IT security (BitLocker encryption management, firewall management, 2FA, data leak prevention/DLP). The product incorporates AI-driven features, such as automatic website/process classification and ChatGPT integration, and is backed by over 20 years of market experience with more than 1,400 installations. Unlike its cloud-based counterpart, eAuditor Cloud (a SaaS solution), eAuditor is deployed on-premise within the client's own environment. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate eAuditor?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Service Management:** 10.0/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind eAuditor?** - **Seller:** [BTC](https://www.g2.com/sellers/btc) - **Year Founded:** 2002 - **HQ Location:** Szczecin, PL - **LinkedIn® Page:** https://www.linkedin.com/company/grupabtc/ (64 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 80% Mid-Market, 20% Small-Business #### What Are Recent G2 Reviews of eAuditor? **"[eAuditor streamlines IT management: transparent inventory, security, and reporting](https://www.g2.com/survey_responses/eauditor-review-13088402)"** **Rating:** 5.0/5.0 stars *— Dawid S.* [Read full review](https://www.g2.com/survey_responses/eauditor-review-13088402) --- **"[Very helpful for maintaining order and overseeing changes in the system](https://www.g2.com/survey_responses/eauditor-review-13089088)"** **Rating:** 5.0/5.0 stars *— Krzysztof K.* [Read full review](https://www.g2.com/survey_responses/eauditor-review-13089088) --- ### 18. [NilearOS](https://www.g2.com/products/nilearos/reviews) NilearOS is an all-inclusive Operations Suite that provides Automation, Performance Metrics and Document Management for ConnectWise and Autotask. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate NilearOS?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Service Management:** 10.0/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 10.0/10 (Category avg: 8.4/10) - **Disaster Recovery:** 10.0/10 (Category avg: 7.6/10) **Who Is the Company Behind NilearOS?** - **Seller:** [Nilear](https://www.g2.com/sellers/nilear) - **Year Founded:** 2010 - **HQ Location:** Harleysville, US - **Twitter:** @NilearOS (151 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3070535 (5 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of NilearOS? **"[User experience is not the best](https://www.g2.com/survey_responses/nilearos-review-8664249)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/nilearos-review-8664249) --- **"[Ticket management made more intuitive and easier](https://www.g2.com/survey_responses/nilearos-review-8778327)"** **Rating:** 4.0/5.0 stars *— Richard D.* [Read full review](https://www.g2.com/survey_responses/nilearos-review-8778327) --- ### 19. [Ormuco Stack](https://www.g2.com/products/ormuco-stack/reviews) Cloud orchestration software built on OpenStack to unify your clouds. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Ormuco Stack?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Service Management:** 6.7/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 8.3/10 (Category avg: 8.4/10) - **Disaster Recovery:** 6.7/10 (Category avg: 7.6/10) **Who Is the Company Behind Ormuco Stack?** - **Seller:** [Ormuco](https://www.g2.com/sellers/ormuco) - **Year Founded:** 2008 - **HQ Location:** Montreal, CA - **Twitter:** @Ormuco_Inc (813 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ormuco-inc-/ (17 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Recent G2 Reviews of Ormuco Stack? **"[Ormuco Stack review](https://www.g2.com/survey_responses/ormuco-stack-review-5316550)"** **Rating:** 5.0/5.0 stars *— Muthu K.* [Read full review](https://www.g2.com/survey_responses/ormuco-stack-review-5316550) --- ### 20. [TeamViewer ONE](https://www.g2.com/products/teamviewer-one/reviews) TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights, AI reduces time to resolution from hours to minutes and frees IT to focus on strategic priorities. With TeamViewer ONE, we combine remote connectivity, endpoint management, and Digital Employee Experience — all powered by AI for maximized value **Average Rating:** 4.7/5.0 **Total Reviews:** 3 **Who Is the Company Behind TeamViewer ONE?** - **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer) - **Company Website:** https://www.teamviewer.com - **Year Founded:** 2005 - **HQ Location:** Goppingen - **Twitter:** @TeamViewer (48,070 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3479536/ (2,769 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Enterprise #### What Are Recent G2 Reviews of TeamViewer ONE? **"[Prompt, Helpful Support with Clear Guidance](https://www.g2.com/survey_responses/teamviewer-one-review-12698710)"** **Rating:** 5.0/5.0 stars *— Manoj K.* [Read full review](https://www.g2.com/survey_responses/teamviewer-one-review-12698710) --- **"[All-in-One Remote Support, Monitoring, and Automation That Boosts IT Efficiency](https://www.g2.com/survey_responses/teamviewer-one-review-12479258)"** **Rating:** 4.0/5.0 stars *— Chetana M.* [Read full review](https://www.g2.com/survey_responses/teamviewer-one-review-12479258) --- ### 21. [Abiquo](https://www.g2.com/products/abiquo/reviews) Abiquo provides a Cloud Management Platform that enables organizations to leverage existing virtualization technologies and public cloud to deliver on the promises of cloud computing with improved agility, simplicity, elasticity, efficiency and self-service provisioning. Abiquo delivers the industry’s leading cloud orchestration software for service provider clouds; Our cloud management platform allows customers to quickly build and monetize cloud services, whilst managing hybrid, private or public cloud infrastructure from one intuitive portal. Abiquo serves the complex needs of enterprises and service providers as they advance their virtualization implementations into cloud services, adding value through greater efficiency, visibility, simplicity and control. Many leading managed service providers have created cloud services based on Abiquo's software, differentiating their services with integrations to network, storage and backup solutions. On our youtube channel you will find detailed videos on how Abiquo works. Here some examples: How to optimize your IT delivery process with Abiquo: https://www.youtube.com/watch?v=6dBVXjjMZrA Rapid Deploy with Abiquo: https://www.youtube.com/watch?v=Y-O6s30c3CU&list=PLuOwNrysnpaDsQGwHAS18kSNww3y\_0Id7 Abiquo Basics: https://www.youtube.com/watch?v=wdZRn4Fi7AM&list=PLuOwNrysnpaCOViTFy94ytMEgRiHd\_0aS Keep track of all the product updates on our social media (https://twitter.com/abiquo) and our website https://www.abiquo.com/ **Average Rating:** 4.1/5.0 **Total Reviews:** 5 **Who Is the Company Behind Abiquo?** - **Seller:** [Abiquo](https://www.g2.com/sellers/abiquo) - **Year Founded:** 2006 - **HQ Location:** London, GB - **Twitter:** @abiquo (2,197 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/abiquo/ (11 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 80% Small-Business, 20% Mid-Market #### What Are Recent G2 Reviews of Abiquo? **"[ability to deploy and manage servers, storage systems, and virtual devices](https://www.g2.com/survey_responses/abiquo-review-8350897)"** **Rating:** 5.0/5.0 stars *— kashish r.* [Read full review](https://www.g2.com/survey_responses/abiquo-review-8350897) --- **"[A great alternative to other cloud support!](https://www.g2.com/survey_responses/abiquo-review-8236511)"** **Rating:** 4.5/5.0 stars *— Eric F.* [Read full review](https://www.g2.com/survey_responses/abiquo-review-8236511) --- #### What Are G2 Users Discussing About Abiquo? - [What is Abiquo used for?](https://www.g2.com/discussions/what-is-abiquo-used-for) ### 22. [Alibaba Resource Orchestration Service](https://www.g2.com/products/alibaba-resource-orchestration-service/reviews) Alibaba Cloud Resource Orchestration Service (ROS) provides developers and system managers with a simple method to create and manage their Alibaba Cloud resources. Through ROS you can use text files in JSON format to define any required Alibaba Cloud resources, dependencies between resources, and configuration details **Average Rating:** 3.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Alibaba Resource Orchestration Service?** - **Seller:** [Alibaba](https://www.g2.com/sellers/alibaba) - **HQ Location:** Hangzhou - **Twitter:** @alibaba_cloud (1,189,812 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1218665/ (5,110 employees on LinkedIn®) - **Ownership:** BABA - **Total Revenue (USD mm):** $509,711 **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are G2 Users Discussing About Alibaba Resource Orchestration Service? - [What is Alibaba Resource Orchestration Service used for?](https://www.g2.com/discussions/what-is-alibaba-resource-orchestration-service-used-for) ### 23. [Baramundi](https://www.g2.com/products/baramundi/reviews) baramundi Management Suite (bMS) is a modular, scalable and highly cost-effective Unified Endpoint Management (UEM) system for comprehensive IT management, security and workflow automation. Modules work together via a single database in a single user interface. Select any of the modules you need at the moment and add others as required for OS Install & Cloning, Update Management, Vulnerability Management, EMM including Mobile Device Management, Remote Control, HW/SW Inventory, SNMP Device Management, Application Control, IT Service Management, Disaster Recovery and more. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Baramundi?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Service Management:** 10.0/10 (Category avg: 8.6/10) - **Disaster Recovery:** 10.0/10 (Category avg: 7.6/10) **Who Is the Company Behind Baramundi?** - **Seller:** [baramundi software](https://www.g2.com/sellers/baramundi-software) - **Year Founded:** 2000 - **HQ Location:** Augsburg, DE - **Twitter:** @baramundiWORLD (1,168 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/baramundi-software-ag/ (256 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Recent G2 Reviews of Baramundi? **"[Baramund Review](https://www.g2.com/survey_responses/baramundi-review-1713063)"** **Rating:** 5.0/5.0 stars *— Brian T.* [Read full review](https://www.g2.com/survey_responses/baramundi-review-1713063) --- #### What Are G2 Users Discussing About Baramundi? - [What is Baramundi used for?](https://www.g2.com/discussions/what-is-baramundi-used-for) ### 24. [Brocade SANnav Management](https://www.g2.com/products/brocade-sannav-management/reviews) Broadcom Inc. (NASDAQ: AVGO) is a global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions. Website http://www.broadcom.com Industries... **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Brocade SANnav Management?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Service Management:** 8.3/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 8.3/10 (Category avg: 8.4/10) - **Disaster Recovery:** 8.3/10 (Category avg: 7.6/10) **Who Is the Company Behind Brocade SANnav Management?** - **Seller:** [Broadcom](https://www.g2.com/sellers/broadcom-ab3091cd-4724-46a8-ac89-219d6bc8e166) - **Year Founded:** 1991 - **HQ Location:** San Jose, CA - **Twitter:** @broadcom (63,909 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/broadcom/ (55,094 employees on LinkedIn®) - **Ownership:** NASDAQ: CA **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Brocade SANnav Management? **"[Centralized Management of SAN with SANnav](https://www.g2.com/survey_responses/brocade-sannav-management-review-7957458)"** **Rating:** 4.0/5.0 stars *— Rajkishore S.* [Read full review](https://www.g2.com/survey_responses/brocade-sannav-management-review-7957458) --- ### 25. [CloudBuckit](https://www.g2.com/products/cloudbuckit/reviews) CloudBuckit is a simple desktop application that connects all your favorite cloud storages, FTP and WebDAV servers in one place. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate CloudBuckit?** - **Service Management:** 10.0/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 10.0/10 (Category avg: 8.4/10) - **Disaster Recovery:** 10.0/10 (Category avg: 7.6/10) **Who Is the Company Behind CloudBuckit?** - **Seller:** [CloudBuckit](https://www.g2.com/sellers/cloudbuckit) - **HQ Location:** N/A - **Twitter:** @CloudBuckit (452 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 200% Enterprise #### What Are Recent G2 Reviews of CloudBuckit? **"[CloudBuckit : The cloud remote control](https://www.g2.com/survey_responses/cloudbuckit-review-8664692)"** **Rating:** 4.5/5.0 stars *— Karandeep S.* [Read full review](https://www.g2.com/survey_responses/cloudbuckit-review-8664692) --- ## What Is Enterprise IT Management Software? [IT Management Software](https://www.g2.com/categories/it-management) ## What Software Categories Are Similar to Enterprise IT Management Software? - [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) - [Incident Management Software](https://www.g2.com/categories/incident-management) - [Remote Support Software](https://www.g2.com/categories/remote-support) - [IT Asset Management Software](https://www.g2.com/categories/it-asset-management) - [Patch Management Software](https://www.g2.com/categories/patch-management) - [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) - [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- ## How Do You Choose the Right Enterprise IT Management Software? ### What You Should Know About Enterprise IT Management Software ### What is Enterprise IT Management Software? Enterprise IT management software provides a centralized point of control for hundreds or thousands of IT asset lifecycles and users involved in one or multiple environments. IT departments use this comprehensive tool to monitor, optimize, and troubleshoot hardware, software, and applications to ensure that they have enough resources to perform at the SLA level.  This software is a collection of software that usually includes [monitoring tools](https://www.g2.com/categories/monitoring), [help desk software](https://www.g2.com/categories/help-desk), [service desk software](https://www.g2.com/categories/service-desk), [IT service management tools](https://www.g2.com/categories/it-service-management-itsm-tools), [incident management software](https://www.g2.com/categories/incident-management), [endpoint management software](https://www.g2.com/categories/endpoint-management), and other types of IT management solutions. Beyond basic monitoring and inventory management, many tools in this category offer assistance for cloud computing processes and automated software patching so IT experts can manage their time better and not have to manually update each computer. Some of the tools can also assist routine IT tasks automation, allowing IT departments to focus time and energy on more pressing activities. There is no standard as to which software capabilities should be included in this software. Software features requirements for companies are different based on factors such as operating systems, workflows, business processes, business applications, and so on. The main goal is to centralize different IT management processes into a one-stop tool for enterprise-grade IT environments. For mid-size and enterprise business operations with a complex tech environment, IT issues can halt daily operations. Once an organization reaches a certain size, it’s nearly impossible for IT teams to manually deliver system maintenance and updates. Furthermore, ensuring each company computer is updated with the correct applications and compliant with internal standards affects everything from security to financial outcomes. If a business is approaching a headcount that demands a simplified version of IT operational health, this software is a must-have to complete all of the tasks mentioned above. #### What Types of Enterprise IT Management Software Exist? **Service management tools** This type of tool focuses on IT service management to help employees and customers navigate the company’s IT operations. This includes [help desk](https://www.g2.com/categories/help-desk), [service desk](https://www.g2.com/categories/service-desk), [knowledge management](https://www.g2.com/categories/knowledge-management), [patch management](https://www.g2.com/categories/patch-management), [IT service management](https://www.g2.com/categories/it-service-management-itsm-tools), and [incident management](https://www.g2.com/categories/incident-management) software. DevOps and IT teams would use this type of tool to respond and deliver great user experiences. **Performance management tools** Performance management tools focus on ensuring that the company’s IT infrastructure is running smoothly. This includes a set of [monitoring software](https://www.g2.com/categories/monitoring) such as [application performance monitoring](https://www.g2.com/categories/application-performance-monitoring-apm), [cloud infrastructure monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring), ​​[network monitoring](https://www.g2.com/categories/network-monitoring), and so on. This provides visibility to all the company’s IT infrastructure performance and connects with service management tools when a performance problem arises. Advanced tools also have [AIOps](https://www.g2.com/categories/aiops-platforms) and machine learning to analyze to identify performance issues and provide root-cause analysis for the IT teams.  ### What are the Common Features of Enterprise IT Management Software? The following are some core features within enterprise IT management tools that can help users in better managing their IT infrastructure and service: **Asset discovery:** At any point in an enterprise, there can be hundreds or thousands of technology assets that are critical for employees and the operation of the company. Taking proper stock of these assets is important for tracking, maintenance, and ensuring compliance and security. The platforms in this category offer enterprise data management related to asset inventory, performance, and history, beginning with the initial discovery of assets for accurate representation. A primary component of many enterprise IT management solutions is the ability to scan a company’s networks and identify the connected devices and assets, including laptops, desktops, and monitors. If new computers are added or removed, the discovery tools in some platforms can automatically detect this and update the data as necessary. IT experts might still need to perform certain manual tasks for configuring new assets based on proper compliance and permissions, but automated asset discovery and history tracking can help provide an accurate picture with minimal legwork. **IT monitoring:** Monitor or log abnormalities is one of the key capabilities. Monitoring software allows companies to keep tabs on every aspect of their application, software, network, and other IT assets’ functionality. It sets a functional baseline for their overall IT health status and alerts IT managers when the performance dips below the baseline. Most software provides dashboards that allow companies to view their IT performance in real-time. **Patch management:** Technology evolves quickly, and once employees are set up with appropriate systems, they require ongoing support to keep various applications updated with the constant flow of security patches and third-party updates. The platforms in this category help IT specialists maintain a bird’s eye view of the many patches and updates required for company assets, and the status of each device and network concerning these updates. When an important patch comes along, the files can be mass distributed to many systems connected to the company network, and in some cases automatically installed within corresponding apps. Several platforms offer similar capabilities with new software as a whole, deploying new applications onto devices so employees don’t have to do it themselves. **Remote desktop access and control:** Although IT teams in larger companies can’t always deliver in-person assistance, modern solutions allow them to assist with individual support issues from afar. Many enterprise IT tools in this category share features of [remote support software](https://www.g2.com/categories/remote-support), which provide users with a way to remotely connect and gain temporary control over employee devices. If an employee is having technical issues with an application or the device itself, IT experts can leverage some of the tools in the category to provide direct support, either walking the employee through the troubleshooting process or taking specific actions directly on their computers through remote control. These capabilities can also be leveraged to help onboard new employees or help them master complex processes involving their technology assets.  **ITSM integration** : IT service management (ITSM) tools should be connected with the monitoring and system management tools. This makes it easier for the users to manage their IT resources and support tickets. For optimal monitoring and resolution of internal issues, these platforms may integrate with service desk software or other programs designed around internal IT support ticketing, case assignment, and resource management. ### What are the Benefits of Enterprise IT Management Software? A few of the benefits of enterprise IT management software are as follows: **Provide visibility over the complete IT infrastructure:** The enterprise solutions in this category offer high-level insights into critical systems, assist with project management related to optimization, balancing, and remediation of company infrastructure. The data generated by these platforms makes them a natural complement to [corporate performance management software](https://www.g2.com/categories/corporate-performance-management-cpm), which provides insight into business objectives and the distributed activities that play a role in several KPIs. In addition, this solution can collect data from various sources such as SaaS, cloud platforms, mobile devices, on-premise assets, and so on. Enterprise IT management platforms offer the most relevant data for keeping systems running alongside other assets that assist with many other tasks IT teams perform. Visibility is a priceless commodity for modern IT teams; these tools are an ideal way for these departments to achieve it. **Reduce downtime:** For mid-size and enterprise businesses, the integrity and performance of company data centers and devices are paramount. With these robust platforms, IT teams can better manage IT asset performance via a central dashboard and related systems to ensure that operations run smoothly. The comprehensive performance metrics and actionable insights offered by these solutions benefit IT teams with planning and execution of resource allocation. When companies get too big for more hands-on IT processes, these tools can help transition teams into the enterprise mindset with large-scale device management and analysis. **Save time from repetitive tasks:** To manage hundreds to thousands of IT assets and devices, IT managers can streamline tasks such as patch deployment and user administration to make sure everything is up to date and follows compliance. Enterprise IT management solutions help automate security and compliance by systematically applying patches, configurations, and custom policies. This helps companies to enforce the most up-to-date IT policies to better control their IT infrastructure. ### Who Uses Enterprise IT Management Software? Below are the teams, personas, roles, and functions that may use the software: **IT teams:** Enterprise IT management tools are specially designed to be used across the IT department of a mid-sized or larger organization. With this software, the IT team can automate asset management, fix abnormalities, and support individual employees with IT issues.  **Cross-functional teams:** Outside of the IT department, other teams can use this software to manage software and devices. They can file tickets and receive remote support when they encounter IT problems.  #### Software Related to Enterprise IT Management Software Related solutions that can be used together with enterprise IT management software include: [Software asset management (SAM) software](https://www.g2.com/categories/software-asset-management-sam) **:** The software used by any organization are central to the daily processes and objectives. These applications can require a great deal of tracking and updating as new versions are released and licenses approach expiration. Software asset management (SAM) is a natural complement to enterprise IT management software since they help IT teams maintain visibility over software, its usage, and use cases across teams. These platforms offer a detailed inventory of a company’s active and inactive software tools, along with their versioning and license details, and the employees currently using them. If an important patch is made available for a tool, these platforms can help deploy and configure timely updates. Furthermore, if a critical application is nearing the end of its license terms, these platforms can help facilitate renewals or upgrades so employees can continue to use and benefit from their important applications. [IT strategy consulting providers](https://www.g2.com/categories/it-strategy-consulting) **:** Deciding how to structure an IT team—including the technology and how they use it—requires a great deal of consideration, with each decision affecting the business as a whole. As a company grows and IT operations become more complex, it may benefit a company to hire an outside consultant for assistance in making the best decisions for a business’s unique needs. IT strategy consulting providers offer a variety of advisory services related to planning and implementing technology strategies. These services might come in handy when mapping out a company’s initial IT efforts, but also when restructuring or optimizing an existing IT department. ### Challenges with Enterprise IT Management Software Software solutions can come with their own set of challenges.  **Integration with other solutions:** Since an enterprise IT management software is usually a collection of software, it is difficult to integrate them with existing infrastructure. Unless the company operates under a single environment, which is rarely the case with large companies, there will be compatibility issues. The company should prepare to pay for additional customization to integrate the software into its legacy systems.  **Resistance to change:** There will be resistance from employees when the company is introducing a set of software. This is an implementation challenge that usually comes with the introduction of any new software, except that this time the challenge is bigger with a collection of software. Those who benefit from the current infrastructure or manual work might fear losing their job or have trouble adapting to the new software. The best way to handle this is to communicate with the stakeholders early during the RFP process so they can have their input. This also encourages buy-in since everyone’s voice is being heard. **Lack of training:** It is not easy to adapt to a new set of software. The company needs to ensure that the IT team and other employees have time for training before the official launch. There should also be a place where staff can ask questions early so everyone is on the same page. Again, those questions sometimes bring out integration issues so it is best to spot them early.  ### How to Buy Enterprise IT Management Software #### Requirements Gathering (RFI/RFP) for Enterprise IT Management Software Enterprise IT management software requirements can include standard asset management features like asset discovery and remote control and industry-specific criteria such as compliance with data regulations. Every company has different needs and many might not even need every software under this software. The buyer should make a business case of what goals need to be accomplished. Then they can list out the feature requirements based on the goals. Last, the buyer needs to create a budget based on the identified goals, and how much value will the software bring to the table.  #### Compare Enterprise IT Management Software Products **Create a long list** A long list should include all products that have the core features for an enterprise-level IT management software unless the feature requirement doesn’t need that specific feature. For example, there is no need to have network monitoring if the company is happy with the existing network monitoring software. When buyers also need to replace certain systems, the long list can consist of software with advanced functionality such as workload automation and cloud computing.  **Create a short list** To generate a short list, buyers should eliminate products from the long list based on integration issues, budget, and bundling. Integration issues are paramount, so the buyer should enquire about additional customization costs with the vendor. Some vendors sell everything in a bundle, which increases the cost. Bundling should be negotiated to fit the budget, especially when the buyer already has some part of the system in place. There should be fewer than five vendors at this point.  **Conduct demos** The demos should be based on scenarios that simulate real-life operations at each stage of the IT asset operation, from daily operations to specific scenarios such as server downtime. Each scenario can focus on a type of requirement, such as monitoring abnormalities, remote support on company devices, or patching new software across different environments. This might take a long time because the buyer is testing a software. Ensuring that there are five or lesser than five products from the short list will help the company to save time while conducting extensive demos.  #### Selection of Enterprise IT Management Software **Choose a selection team** The selection team usually includes IT asset managers, executives such as the CIO, and subject matter experts with extensive knowledge of the use cases. Managers from other departments such as support or procurement can also be involved in their teams using the software depending on the use case. Employees should also have their input during the product demo so everyone has a basic understanding of the software.  **Negotiation** The negotiation should focus on the strengths and weaknesses of each product and vendor. For instance, the ability of the vendor to customize the system or provide global support can be a deal-breaker. **Final decision** Since different software will provide different capabilities, there might not be a direct comparison between the selections. So while the pricing of the software is important, buyers should try to estimate the potential ROI of each solution before making a decision.