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Best Enterprise IT Management Software - Page 3

Tian Lin
TL
Researched and written by Tian Lin

Enterprise IT management software tools serve as an infrastructure control center for IT departments in mid- to large-sized businesses. These platforms allow the information technology team to oversee company-wide endpoints and communicate with the network for a variety of tasks. Enterprise IT management software give users remote desktop access to employee and administrator platforms for patch and software updates, security settings, and disaster recovery, in addition to system setup and configuration. A number of these programs help bolster IT operations with asset tracking and operational intelligence reporting for data insights such as power consumption and system performance. These programs may also offer multi-factor authentication for identity management and automation of routine tasks. Depending on the platform, certain solutions may be compatible with a single operating system or offer mixed-platform compatibility.

To qualify for inclusion in the Enterprise IT Management Software category, a product must:

Assist in managing applications, business systems, or networks
Monitor or log abnormalities within IT systems
Manage virtual machines and resources
Analyze systems for security and performance optimization
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113 Listings in Enterprise IT Management Available
(37)4.1 out of 5
View top Consulting Services for Oracle IT Service Management Suite
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enter

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 65% Enterprise
    • 22% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oracle IT Service Management Suite features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Service Management
    Average: 8.5
    8.3
    ITIL Policy Compliance
    Average: 8.3
    8.3
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    821,149 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    197,850 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enter

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 65% Enterprise
  • 22% Mid-Market
Oracle IT Service Management Suite features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.3
Service Management
Average: 8.5
8.3
ITIL Policy Compliance
Average: 8.3
8.3
Disaster Recovery
Average: 7.6
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
821,149 Twitter followers
LinkedIn® Page
www.linkedin.com
197,850 employees on LinkedIn®
Ownership
NYSE:ORCL
(282)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Turbonomic is a real-time application resource management platform designed to help users optimize and manage resources across hybrid and multi-cloud environments. This innovative solution continu

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Enterprise
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • IBM Turbonomic is a tool designed to automate resource allocations across complex hybrid and multi-cloud environments, ensuring secured application performance.
    • Reviewers appreciate IBM Turbonomic's AI-driven closed-loop automation, which not only generates alerts or recommendations but proactively executes policy-driven actions, streamlining processes and assuring performance.
    • Reviewers noted that IBM Turbonomic can be complex to navigate, and the running costs associated with using the product are a concern for some users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Turbonomic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Cost Optimization
    29
    Ease of Use
    26
    Automation
    24
    Performance
    23
    Cost Efficiency
    22
    Cons
    Complexity
    19
    Learning Curve
    17
    Expensive
    16
    Complex Configuration
    13
    Setup Complexity
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Turbonomic features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Service Management
    Average: 8.5
    8.3
    ITIL Policy Compliance
    Average: 8.3
    1.7
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    708,987 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Turbonomic is a real-time application resource management platform designed to help users optimize and manage resources across hybrid and multi-cloud environments. This innovative solution continu

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Enterprise
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • IBM Turbonomic is a tool designed to automate resource allocations across complex hybrid and multi-cloud environments, ensuring secured application performance.
  • Reviewers appreciate IBM Turbonomic's AI-driven closed-loop automation, which not only generates alerts or recommendations but proactively executes policy-driven actions, streamlining processes and assuring performance.
  • Reviewers noted that IBM Turbonomic can be complex to navigate, and the running costs associated with using the product are a concern for some users.
IBM Turbonomic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cost Optimization
29
Ease of Use
26
Automation
24
Performance
23
Cost Efficiency
22
Cons
Complexity
19
Learning Curve
17
Expensive
16
Complex Configuration
13
Setup Complexity
12
IBM Turbonomic features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.6
Service Management
Average: 8.5
8.3
ITIL Policy Compliance
Average: 8.3
1.7
Disaster Recovery
Average: 7.6
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
708,987 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nicus helps organizations understand, manage, and optimize the true cost of technology. As a leading provider of IT Financial Management (ITFM) and Technology Business Management (TBM) solutions buil

    Users
    No information available
    Industries
    • Insurance
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nicus features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1992
    HQ Location
    Roanoke, Virginia
    Twitter
    @NicusSoftware
    414 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nicus helps organizations understand, manage, and optimize the true cost of technology. As a leading provider of IT Financial Management (ITFM) and Technology Business Management (TBM) solutions buil

Users
No information available
Industries
  • Insurance
Market Segment
  • 100% Enterprise
Nicus features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Company Website
Year Founded
1992
HQ Location
Roanoke, Virginia
Twitter
@NicusSoftware
414 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Entry Level Price:$0.68
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ALVAO IT Asset Management (ITAM) gives organizations full lifecycle visibility and control of IT hardware and software, cutting down manual work with an intuitive tree-structured interface. With real‑

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 65% Mid-Market
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ALVAO Asset Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Asset Management
    12
    User Interface
    10
    Automation
    6
    Integrations
    5
    Cons
    Missing Features
    3
    Insufficient Information
    2
    Navigation Issues
    2
    Poor Interface Design
    2
    Access Control
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ALVAO Asset Management features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Service Management
    Average: 8.5
    9.2
    ITIL Policy Compliance
    Average: 8.3
    9.2
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ALVAO
    Year Founded
    1999
    HQ Location
    Brno, CZ
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ALVAO IT Asset Management (ITAM) gives organizations full lifecycle visibility and control of IT hardware and software, cutting down manual work with an intuitive tree-structured interface. With real‑

Users
No information available
Industries
No information available
Market Segment
  • 65% Mid-Market
  • 31% Enterprise
ALVAO Asset Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Asset Management
12
User Interface
10
Automation
6
Integrations
5
Cons
Missing Features
3
Insufficient Information
2
Navigation Issues
2
Poor Interface Design
2
Access Control
1
ALVAO Asset Management features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.2
Service Management
Average: 8.5
9.2
ITIL Policy Compliance
Average: 8.3
9.2
Disaster Recovery
Average: 7.6
Seller Details
Seller
ALVAO
Year Founded
1999
HQ Location
Brno, CZ
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Desktop Authority Management Suite provides user environment management for Windows environments that secures endpoint devices, including USB ports, and runs your applications in a least-privileged en

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 35% Mid-Market
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Desktop Authority Management Suite features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Service Management
    Average: 8.5
    8.1
    ITIL Policy Compliance
    Average: 8.3
    6.7
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1987
    HQ Location
    Aliso Viejo, CA
    Twitter
    @Quest
    17,196 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,607 employees on LinkedIn®
    Ownership
    NYSE: DGX
Product Description
How are these determined?Information
This description is provided by the seller.

Desktop Authority Management Suite provides user environment management for Windows environments that secures endpoint devices, including USB ports, and runs your applications in a least-privileged en

Users
No information available
Industries
No information available
Market Segment
  • 35% Mid-Market
  • 35% Small-Business
Desktop Authority Management Suite features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.0
Service Management
Average: 8.5
8.1
ITIL Policy Compliance
Average: 8.3
6.7
Disaster Recovery
Average: 7.6
Seller Details
Year Founded
1987
HQ Location
Aliso Viejo, CA
Twitter
@Quest
17,196 Twitter followers
LinkedIn® Page
www.linkedin.com
3,607 employees on LinkedIn®
Ownership
NYSE: DGX
(96)4.7 out of 5
View top Consulting Services for Hashicorp Terraform
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HashiCorp Terraform is an infrastructure as code tool that lets you define both cloud and on-prem resources in human-readable configuration files that you can version, reuse, and share. You can then u

    Users
    • DevOps Engineer
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 34% Enterprise
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hashicorp Terraform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    5
    Ease of Use
    4
    Infrastructure Automation
    4
    Useful
    4
    Automation
    3
    Cons
    Conflict Management
    4
    Data Management Issues
    3
    Merge Conflicts
    3
    Complexity
    2
    Complex Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hashicorp Terraform features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Service Management
    Average: 8.5
    9.0
    ITIL Policy Compliance
    Average: 8.3
    9.2
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hashicorp
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @hashicorp
    100,850 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,343 employees on LinkedIn®
    Ownership
    NASDAQ: HCP
Product Description
How are these determined?Information
This description is provided by the seller.

HashiCorp Terraform is an infrastructure as code tool that lets you define both cloud and on-prem resources in human-readable configuration files that you can version, reuse, and share. You can then u

Users
  • DevOps Engineer
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 34% Enterprise
  • 34% Mid-Market
Hashicorp Terraform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
5
Ease of Use
4
Infrastructure Automation
4
Useful
4
Automation
3
Cons
Conflict Management
4
Data Management Issues
3
Merge Conflicts
3
Complexity
2
Complex Management
2
Hashicorp Terraform features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.0
Service Management
Average: 8.5
9.0
ITIL Policy Compliance
Average: 8.3
9.2
Disaster Recovery
Average: 7.6
Seller Details
Seller
Hashicorp
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@hashicorp
100,850 Twitter followers
LinkedIn® Page
www.linkedin.com
2,343 employees on LinkedIn®
Ownership
NASDAQ: HCP
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Endpoint Central MSP is a unified endpoint management solution designed for Managed Service Providers (MSPs). It offers a centralized platform for efficiently managing a wide range of endpoints, inclu

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine Endpoint Central MSP Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Deployment
    4
    Patching
    3
    Patching Efficiency
    3
    Patch Management
    3
    Software Deployment
    3
    Cons
    Missing Features
    2
    Configuration Difficulty
    1
    Inaccurate Information
    1
    Lack of Customization
    1
    Licensing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine Endpoint Central MSP features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Service Management
    Average: 8.5
    7.4
    ITIL Policy Compliance
    Average: 8.3
    6.0
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,877 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    550 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Endpoint Central MSP is a unified endpoint management solution designed for Managed Service Providers (MSPs). It offers a centralized platform for efficiently managing a wide range of endpoints, inclu

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 38% Small-Business
ManageEngine Endpoint Central MSP Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Deployment
4
Patching
3
Patching Efficiency
3
Patch Management
3
Software Deployment
3
Cons
Missing Features
2
Configuration Difficulty
1
Inaccurate Information
1
Lack of Customization
1
Licensing Issues
1
ManageEngine Endpoint Central MSP features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
7.9
Service Management
Average: 8.5
7.4
ITIL Policy Compliance
Average: 8.3
6.0
Disaster Recovery
Average: 7.6
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,877 Twitter followers
LinkedIn® Page
www.linkedin.com
550 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automa

    Users
    No information available
    Industries
    • Information Technology and Services
    • Automotive
    Market Segment
    • 68% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SymphonyAI IT Service Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    2
    Automation Efficiency
    1
    Configuration Ease
    1
    Customizability
    1
    Ease of Use
    1
    Cons
    Complex Configuration
    1
    Complexity
    1
    Complex Setup
    1
    Expensive
    1
    Filtering Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SymphonyAI IT Service Management features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Service Management
    Average: 8.5
    8.8
    ITIL Policy Compliance
    Average: 8.3
    6.7
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @SymphonySummit
    478 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,054 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automa

Users
No information available
Industries
  • Information Technology and Services
  • Automotive
Market Segment
  • 68% Enterprise
  • 32% Mid-Market
SymphonyAI IT Service Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
2
Automation Efficiency
1
Configuration Ease
1
Customizability
1
Ease of Use
1
Cons
Complex Configuration
1
Complexity
1
Complex Setup
1
Expensive
1
Filtering Issues
1
SymphonyAI IT Service Management features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.7
Service Management
Average: 8.5
8.8
ITIL Policy Compliance
Average: 8.3
6.7
Disaster Recovery
Average: 7.6
Seller Details
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@SymphonySummit
478 Twitter followers
LinkedIn® Page
www.linkedin.com
2,054 employees on LinkedIn®
Entry Level Price:$36.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ALVAO Service Desk is a Microsoft-native ITSM platform that centralizes requests across IT, HR, and Facilities. Integrated with Outlook and Teams, it allows employees to create, track, and resolve tic

    Users
    No information available
    Industries
    • Government Administration
    Market Segment
    • 65% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ALVAO Service Desk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    User Interface
    12
    Customer Support
    8
    Asset Management
    7
    Customizability
    7
    Cons
    Limited Customization
    5
    Inadequate Reporting
    3
    Insufficient Information
    3
    Missing Features
    3
    Poor Documentation
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ALVAO Service Desk features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Service Management
    Average: 8.5
    10.0
    ITIL Policy Compliance
    Average: 8.3
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ALVAO
    Year Founded
    1999
    HQ Location
    Brno, CZ
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ALVAO Service Desk is a Microsoft-native ITSM platform that centralizes requests across IT, HR, and Facilities. Integrated with Outlook and Teams, it allows employees to create, track, and resolve tic

Users
No information available
Industries
  • Government Administration
Market Segment
  • 65% Mid-Market
  • 29% Enterprise
ALVAO Service Desk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
User Interface
12
Customer Support
8
Asset Management
7
Customizability
7
Cons
Limited Customization
5
Inadequate Reporting
3
Insufficient Information
3
Missing Features
3
Poor Documentation
3
ALVAO Service Desk features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
8.3
Service Management
Average: 8.5
10.0
ITIL Policy Compliance
Average: 8.3
0.0
No information available
Seller Details
Seller
ALVAO
Year Founded
1999
HQ Location
Brno, CZ
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ivanti Endpoint Manager integrates the management of all end user platforms and mobile devices in a unified endpoint management experience. It provides core IT management services that are highly leve

    Users
    No information available
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 63% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ivanti Endpoint Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    1
    Easy Deployment
    1
    Integrations
    1
    Remote Access
    1
    Remote Control
    1
    Cons
    Expensive
    1
    Pricing Issues
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ivanti Endpoint Manager features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Service Management
    Average: 8.5
    8.3
    ITIL Policy Compliance
    Average: 8.3
    7.2
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ivanti
    Year Founded
    1985
    HQ Location
    South Jordan, UT
    Twitter
    @GoIvanti
    6,762 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,984 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ivanti Endpoint Manager integrates the management of all end user platforms and mobile devices in a unified endpoint management experience. It provides core IT management services that are highly leve

Users
No information available
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 63% Enterprise
  • 36% Mid-Market
Ivanti Endpoint Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
1
Easy Deployment
1
Integrations
1
Remote Access
1
Remote Control
1
Cons
Expensive
1
Pricing Issues
1
Slow Performance
1
Ivanti Endpoint Manager features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.2
Service Management
Average: 8.5
8.3
ITIL Policy Compliance
Average: 8.3
7.2
Disaster Recovery
Average: 7.6
Seller Details
Seller
Ivanti
Year Founded
1985
HQ Location
South Jordan, UT
Twitter
@GoIvanti
6,762 Twitter followers
LinkedIn® Page
www.linkedin.com
2,984 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alluvio Network Performance Management makes it easy to monitor, troubleshoot, and analyze what’s happening across your hybrid network environment. With end-to-end visibility and actionable insights,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Riverbed Network Observability Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    1
    Detailed Analysis
    1
    Monitoring
    1
    System Monitoring
    1
    Cons
    Device Limitations
    1
    Expensive
    1
    Lack of Features
    1
    Pricing Issues
    1
    Resource Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Riverbed Network Observability features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Service Management
    Average: 8.5
    8.3
    ITIL Policy Compliance
    Average: 8.3
    9.2
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    San Francisco, CA
    Twitter
    @RIVERBED
    24,012 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,615 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alluvio Network Performance Management makes it easy to monitor, troubleshoot, and analyze what’s happening across your hybrid network environment. With end-to-end visibility and actionable insights,

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 43% Mid-Market
Riverbed Network Observability Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
1
Detailed Analysis
1
Monitoring
1
System Monitoring
1
Cons
Device Limitations
1
Expensive
1
Lack of Features
1
Pricing Issues
1
Resource Limitations
1
Riverbed Network Observability features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.9
9.2
Service Management
Average: 8.5
8.3
ITIL Policy Compliance
Average: 8.3
9.2
Disaster Recovery
Average: 7.6
Seller Details
Year Founded
2002
HQ Location
San Francisco, CA
Twitter
@RIVERBED
24,012 Twitter followers
LinkedIn® Page
www.linkedin.com
1,615 employees on LinkedIn®
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes. SuperOps's platform is built on three principles 1. One for all, all-in-one If you can dream it, you can do it.

    Users
    • Director
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 87% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SuperOps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Customer Support
    62
    Features
    45
    User Interface
    33
    Intuitive
    30
    Cons
    Missing Features
    41
    Feature Issues
    19
    Integration Issues
    14
    Lack of Integrations
    13
    Ticketing System Issues
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SuperOps features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    5.0
    Service Management
    Average: 8.5
    6.7
    ITIL Policy Compliance
    Average: 8.3
    1.7
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Claymont, US
    LinkedIn® Page
    www.linkedin.com
    203 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes. SuperOps's platform is built on three principles 1. One for all, all-in-one If you can dream it, you can do it.

Users
  • Director
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 87% Small-Business
  • 12% Mid-Market
SuperOps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Customer Support
62
Features
45
User Interface
33
Intuitive
30
Cons
Missing Features
41
Feature Issues
19
Integration Issues
14
Lack of Integrations
13
Ticketing System Issues
13
SuperOps features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
5.0
Service Management
Average: 8.5
6.7
ITIL Policy Compliance
Average: 8.3
1.7
Disaster Recovery
Average: 7.6
Seller Details
Company Website
Year Founded
2020
HQ Location
Claymont, US
LinkedIn® Page
www.linkedin.com
203 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Upland ComSci helps enterprise organizations see the total cost of IT and related projects to refocus budgets and get more done. The solution equips customers around the world with the right data, vi

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 75% Mid-Market
    • 17% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Upland ComSci features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.9
    Service Management
    Average: 8.5
    8.9
    ITIL Policy Compliance
    Average: 8.3
    8.3
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    838 employees on LinkedIn®
    Ownership
    NASDAQ:UPLD
    Total Revenue (USD mm)
    $291
Product Description
How are these determined?Information
This description is provided by the seller.

Upland ComSci helps enterprise organizations see the total cost of IT and related projects to refocus budgets and get more done. The solution equips customers around the world with the right data, vi

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 75% Mid-Market
  • 17% Enterprise
Upland ComSci features and usability ratings that predict user satisfaction
0.0
No information available
8.9
Service Management
Average: 8.5
8.9
ITIL Policy Compliance
Average: 8.3
8.3
Disaster Recovery
Average: 7.6
Seller Details
Year Founded
2010
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
838 employees on LinkedIn®
Ownership
NASDAQ:UPLD
Total Revenue (USD mm)
$291
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SoftNAS is a Linux-based virtual NAS appliance deployed on public and private cloud services like Amazon Web Services (AWS), Microsoft Azure, and VMware vSphere. SoftNAS can also run on RHEL if custom

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SoftNAS Cloud NAS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Cost Efficiency
    1
    Ease of Use
    1
    Time-saving
    1
    Useful
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SoftNAS Cloud NAS features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Service Management
    Average: 8.5
    7.6
    ITIL Policy Compliance
    Average: 8.3
    7.7
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SoftNAS
    Year Founded
    2012
    HQ Location
    Houston
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SoftNAS is a Linux-based virtual NAS appliance deployed on public and private cloud services like Amazon Web Services (AWS), Microsoft Azure, and VMware vSphere. SoftNAS can also run on RHEL if custom

Users
No information available
Industries
No information available
Market Segment
  • 55% Mid-Market
  • 27% Enterprise
SoftNAS Cloud NAS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cost Efficiency
1
Ease of Use
1
Time-saving
1
Useful
1
Cons
This product has not yet received any negative sentiments.
SoftNAS Cloud NAS features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.5
Service Management
Average: 8.5
7.6
ITIL Policy Compliance
Average: 8.3
7.7
Disaster Recovery
Average: 7.6
Seller Details
Seller
SoftNAS
Year Founded
2012
HQ Location
Houston
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Headquartered in Boston, Pliant provides an advanced API-driven IT orchestration platform that automates, integrates and connects the digital enterprise. Pliant’s solutions simplify and streamline how

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 45% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pliant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Automation
    4
    Automation Efficiency
    4
    User Interface
    3
    Easy Integrations
    2
    Cons
    Learning Curve
    3
    Learning Difficulty
    3
    Steep Learning Curve
    2
    Bugs
    1
    Complex Setup
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pliant features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Service Management
    Average: 8.5
    10.0
    ITIL Policy Compliance
    Average: 8.3
    9.2
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pliant.io
    Year Founded
    2017
    HQ Location
    Boston, US
    Twitter
    @pliant_io
    63 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Headquartered in Boston, Pliant provides an advanced API-driven IT orchestration platform that automates, integrates and connects the digital enterprise. Pliant’s solutions simplify and streamline how

Users
No information available
Industries
  • Computer Software
Market Segment
  • 45% Mid-Market
  • 30% Small-Business
Pliant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Automation
4
Automation Efficiency
4
User Interface
3
Easy Integrations
2
Cons
Learning Curve
3
Learning Difficulty
3
Steep Learning Curve
2
Bugs
1
Complex Setup
1
Pliant features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
10.0
Service Management
Average: 8.5
10.0
ITIL Policy Compliance
Average: 8.3
9.2
Disaster Recovery
Average: 7.6
Seller Details
Seller
Pliant.io
Year Founded
2017
HQ Location
Boston, US
Twitter
@pliant_io
63 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®