# ManageEngine Endpoint Central MSP Reviews
**Vendor:** Zoho  
**Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 27
## About ManageEngine Endpoint Central MSP
Endpoint Central MSP is a unified endpoint management solution designed for Managed Service Providers (MSPs). It offers a centralized platform for efficiently managing a wide range of endpoints, including desktops, servers, laptops, tablets, smartphones, and POS devices. By consolidating endpoint security and management into a single interface, Endpoint Central MSP empowers MSPs to secure and maintain diverse client environments effectively. The software also includes robust remote desktop-sharing capabilities to enhance IT administration efficiency.



## ManageEngine Endpoint Central MSP Pros & Cons
**What users like:**

- Users find **easy deployment** a key advantage of Endpoint Central MSP, streamlining device management and enhancing efficiency. (4 reviews)
- Users value the **comprehensive patching and asset management** capabilities that streamline their IT management tasks effectively. (3 reviews)
- Users appreciate the **easy and comprehensive patching** process, effectively managing vulnerabilities on all assets. (3 reviews)
- Users appreciate the **comprehensive patching capabilities** of ManageEngine Endpoint Central MSP, simplifying vulnerability management across assets. (3 reviews)
- Users value the **effortless deployment** process, allowing efficient management of vulnerabilities across multiple clients. (2 reviews)
- Users value the **ease of managing multiple devices** with Endpoint Central MSP, enjoying its intuitive interface and reliable support. (2 reviews)
- Users value the **ease of use** in Endpoint Central MSP, streamlining management tasks through a single intuitive interface. (2 reviews)
- Users appreciate the **effortless patching efficiency** of ManageEngine Endpoint Central MSP, simplifying overall endpoint management. (2 reviews)
- Centralized Management (1 reviews)
- Customer Support (1 reviews)

**What users dislike:**

- Users find the **missing features** frustrating, as separate configurations for each client are time-consuming and inefficient. (2 reviews)
- Users find the **clunky interface** of ManageEngine Endpoint Central MSP somewhat frustrating, though it still serves its purpose. (1 reviews)
- Users find the **configuration difficulty** frustrating, as separate setups for each customer are time-consuming and inefficient. (1 reviews)
- Users find the **remote control application clunky to use** , which can hinder the overall experience despite its effectiveness. (1 reviews)
- Users face a **lack of customization** which limits the product's adaptability to their unique organizational requirements. (1 reviews)
- Users feel the need for an **Account Manager for larger licenses** instead of relying solely on support for queries. (1 reviews)
- Users face **limitations in customizing features** , making it challenging to adapt the software to unique organizational requirements. (1 reviews)
- Limited Customization (1 reviews)
- Limited Features (1 reviews)
- Limited Functionality (1 reviews)



- [View ManageEngine Endpoint Central MSP pricing details and edition comparison](https://www.g2.com/products/manageengine-endpoint-central-msp/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-05-14+05%3A30%3A27+-0500&secure%5Bsession_id%5D=5873ea70-a094-4d57-99f7-b7fea05ace44&secure%5Btoken%5D=469e25eb36fdde0711a611c931a5d88ce8bdba44b4f07302e1d664d7c0f04274&format=llm_user)

## ManageEngine Endpoint Central MSP Features
**Scope**
- Endpoint Inclusiveness
- Multi-OS Support

**Generative AI**
- AI Text Summarization

**System Control**
- Device Control
- Application Control
- Asset Management

**Analysis**
- Threat Detection

**Security**
- Reporting and Alerts
- Endpoint Protection
- Remote Wiping

**Vulnerability Prevention**
- Endpoint Intelligence
- Firewall
- Malware Detection

**Platform**
- Unified Communications Platform
- Remote Access
- ITIL Policy Compliance
- Asset Tracking
- IT Knowledge Management

**Management**
- Device Enrollment
- Device Configuration
- Device Compliance
- Usage Information
- Data Separation

**Security Management**
- Incident Reports
- Security Validation
- Compliance 

**Security**
- Endpoint Protection
- Patch Management
- Disaster Recovery
- Service Management
- Workflow Management

**Agentic AI - Unified Endpoint Management (UEM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Enterprise IT Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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