--- title: Pliant Reviews meta_title: 'Pliant Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how Pliant works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 20 scale: '5' date_modified: '2026-06-24' parent_category: name: CI/CD Tools url: https://www.g2.com/categories/ci-cd-tools --- # Pliant Reviews **Vendor:** Pliant.io **Category:** [Cloud Infrastructure Automation Software](https://www.g2.com/categories/cloud-infrastructure-automation) **Average Rating:** 4.6/5.0 **Total Reviews:** 20 ## About Pliant Headquartered in Boston, Pliant provides an advanced API-driven IT orchestration platform that automates, integrates and connects the digital enterprise. Pliant’s solutions simplify and streamline how operations and engineering teams build, deploy, and orchestrate their environments. Using a low-code approach and transforming API code into deployment-ready action blocks, Pliant facilitates, integrates, and secures communication up and down the technology stack between platforms, services, and applications. For more information on the company and its solutions, go to www.pliant.io. ## Pliant Pros & Cons **What users like:** - Users love the **user-friendly interface** of Pliant, which enhances their experience with fast processing. (1 reviews) - Users praise the **efficiency** of Pliant, noting its user-friendly interface and quick processing capabilities. (1 reviews) - Users love the **fast processing speed** of Pliant, making their experience seamless and efficient. (1 reviews) - Users appreciate the **easy-to-use interface** of Pliant, noting its fast processing capabilities as a significant benefit. (1 reviews) **What users dislike:** - Users report experiencing occasional **glitching and lagging** , which disrupts the overall usability of Pliant. (1 reviews) - Users experience occasional **glitching and lagging** with Pliant, impacting the overall performance during use. (1 reviews) - Users occasionally experience **slow loading** and glitching, which disrupts their overall experience with Pliant. (1 reviews) - Users experience **slow performance** with occasional glitching and lag, impacting their overall experience with Pliant. (1 reviews) - Users experience occasional **glitching and lagging** with Pliant, adversely affecting their overall experience. (1 reviews) ## Pliant Reviews ### 1. Easy-to-Use Interface and Fast Processing, But Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** rash m. | Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2025 **What do you like best about Pliant?** What I like best is how we easy the interface is to use. Processing is quite fast as well **What do you dislike about Pliant?** I have noticed glitching on occasion as well as lagging. Although not all the time, it does occur **What problems is Pliant solving and how is that benefiting you?** Helps businesses streamline and automate cash flow. My Company made use of Pliant's white label solutions ### 2. User-Friendly Automation Tool with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Pliant?** I recently started using Pliant and I'm really happy with it. The interface is user-friendly and makes automation super easy, even for someone like me who's not super tech-savvy. The support team is responsive and helpful whenever I have questions. It's definitely a great tool for simplifying tasks and saving time. Overall, I'd recommend it to anyone looking for a reliable automation solution. **What do you dislike about Pliant?** Pliant is generally good, but I find it a bit pricey for small businesses. The initial setup was also a bit confusing, and it took me a while to get everything running smoothly. Once it's set up, it works well, but the onboarding process could be better. **What problems is Pliant solving and how is that benefiting you?** Pliant has helped us automate a lot of repetitive tasks, which saves us tons of time. It's also made integrating different software tools much easier, so everything works together smoothly now. Overall, it's really boosted our team's productivity and efficiency, making our workflow much better. ### 3. Fantastic Software for IT orchestration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Pliant?** Connects to everything and seamless integration with essential tools. **What do you dislike about Pliant?** Learning curve, but is not bad. Company addresses concerns clearly. **What problems is Pliant solving and how is that benefiting you?** A few tasks this handles well: Configuration Management: Automates the deployment and management of network device configurations, ensuring consistency and compliance with policies. Provisioning: Automates the setup and deployment of new devices or services, reducing the time required to bring new resources online. Monitoring and Reporting: Continuously monitors network performance and generates reports, helping to identify and address issues proactively. Scripting and Orchestration: Uses scripts and workflows to automate complex tasks across multiple devices and systems. ### 4. Low-Code Automation Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Pliant?** Even non-programmers can automate processes with Pliant's drag-and-drop interface, which saves a ton of time and integrates effortlessly with pre-existing tools. **What do you dislike about Pliant?** The power of Pliant has a slight learning curve for sophisticated features. It can be more difficult to find solutions online because the user community is smaller. **What problems is Pliant solving and how is that benefiting you?** Pliant automates tedious processes like server setup, allowing me to focus on more strategic problem-solving. Additionally, it integrates with my IT tools, streamlining processes and removing obstacles. This allows me to concentrate on what really important and do more in less time. ### 5. Revolutionary platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Pliant?** This innovative solution significantly enhances operational agility and security. I firmly believe that it is an indispensable tool. Converting API code into low-code building blocks allows teams to automate and transform all digital processes securely. Overall, this unified platform is a game-changer for infrastructure automation. **What do you dislike about Pliant?** Being Indispensable means creating heavy dependancy. **What problems is Pliant solving and how is that benefiting you?** Having a unified platform for automation wasn't readily and easily available in the market, having so many features. Adding security features helps developers work seamlessly without worrying about data breaches. ### 6. I like it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Pliant?** The low-code environment of Pliant makes automation workflows easier to create for users who do not have extensive programming experience. With the drag-and-drop interface, a broader range of users can use it. **What do you dislike about Pliant?** A user could have a learning curve leveraging advanced features, as well as leveraging basic functionality. **What problems is Pliant solving and how is that benefiting you?** Processes that are carried out manually are often tedious, prone to errors, and result in inconsistent results. ### 7. INTEGRATIONS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about Pliant?** There is literally not a product they can't connect to. **What do you dislike about Pliant?** Can't think of anything. Wish they were free?? :-) **What problems is Pliant solving and how is that benefiting you?** I'm a co-founder and we've self-funded. We're not afraid to hire but every hire counts. And what they do every day really matters.. to me personally. Early on our users started asking for connectors to apps like Jira and slack and Hubspot and I knew from experience we could do it but it was going to take time. Vess and his crew swooped in and were like "we can totally do this in a day" and they did. ### 8. Pliant has been an amazing tool to consolidate all of our integration work into one easy to use tool **Rating:** 5.0/5.0 stars **Reviewed by:** Collin P. | Client Service Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2022 **What do you like best about Pliant?** Pliant has been an amazing tool for our team to bring to market tons of new integrations for us to leverage with our existing user base. A big selling point in my industry is needing to have integrations and before using Pliant we had 3 full time employees working to maintain our existing APIs and build new ones with little progress. By switching to Pliant they were able to immediatly expand our integration base by over 3x which saved us tons of time going to market and being able to focus on the areas of our product that can further our growth. **What do you dislike about Pliant?** I think pliant overall has been an amazing tool for my team. If there was one thing I would look into how to change would be to have a few start flows available but after the first few minutes getting adjusted it was easy for even me with no code background to be able to adjust and edit flows on my own. Their support team is amazing and is always incredibly responsive to any questions we may have had. **What problems is Pliant solving and how is that benefiting you?** Pliant is solving the issue of spending our own developers time working on integrations rather than them spending time working on our core product features. This has never been their experience base so by adding Pliant we were able to make that piece of our product workflow easy and spend no time on it anymore. It has probably saved us over 1,000 hours of labor since we started with Pliant. ### 9. Two-way partnership that has helped us accelerate our growth. **Rating:** 4.5/5.0 stars **Reviewed by:** Kaitlyn M. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Pliant?** My agency provides strategic marketing solutions for Pliant, and we have worked together for over two years throughout their rapid growth, as well as our own. About a year ago, I explained that we were having some challenges with various tools and how they interacted, and the Pliant team offered to help. The collaboration has been incredible, and the solutions they helped develop for us have gone a long way toward solving our integration challenges. **What do you dislike about Pliant?** After having positioned their products in materials and programs, once we were on the other side of the fence as users, I realized for the first time that the product was more technical than I had anticipated. When we positioned it at times as "something anyone can use," you genuinely have to have some technical background to capitalize on all of its features. **What problems is Pliant solving and how is that benefiting you?** As we began growing our business and working with more and more clients, it pretty quickly became clear to me that no two of our clients' tech stacks were ever going to look alike. No matter how much we wanted to normalize our processes and provide common, repeatable ways of (for example) reporting on success metrics, we would never be able to with such a diverse set of platforms and tools to deal with. Pliant helped us build workflows that integrated a number of disparate systems in ways that just weren't consistently possible with out-of-the box connectors and APIs. This has provided us with the ability to securely manage data and processes in a way that lets us focus more on execution and less on operations. ### 10. Does more than I thought it would. **Rating:** 4.0/5.0 stars **Reviewed by:** Patrick M. | Microbiologist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Pliant?** Pliant works like some of the more consumer-friendly automation tools out there, but it's much better at building complex workflows. If you know to drag stuff to build an automation for gmail, you can use this virtual machine and the apps that run on it; slack all the stakeholders, and be done in time for a nap. **What do you dislike about Pliant?** There's a little more of a learning curve than I would have hoped for. It's not hard once you get it, but you have to really get it to be a power user. **What problems is Pliant solving and how is that benefiting you?** It's OMG time. I have built a library of workflows that I keep unpublished; I can call into other workflows whenever I need them. When you put in the time, you save so much on the back end. It takes me seconds to do what used to take hours. ### 11. Orchestrating Observability **Rating:** 5.0/5.0 stars **Reviewed by:** anna w. | RMA, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Pliant?** I can wrap the mindless busy work that's too crucial to give to the interns in Pliant workflows, and the requesting user can now just use an Automation Center tile to kick it off instead of emailing me. **What do you dislike about Pliant?** I wish they had more prebuild workflows or sequences I could just grab and edit and publish. They have some, but I WANT MORE! I wish they had more prebuild workflows or sequences I could just grab and edit and publish. They have some, but I WANT MORE! **What problems is Pliant solving and how is that benefiting you?** We assign interns to do a lot of the repeatable work, but when it's work that's customer-facing or where uptime and experience are critical, we have to find other ways. It used to go to engineers; now it goes to pliant. ### 12. Pliant is a superb online tools for DevOps Automation. **Rating:** 5.0/5.0 stars **Reviewed by:** Ray H. | Director of DevOps, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2022 **What do you like best about Pliant?** Pliant provided support for the entire process, and this made the adoption of Pliant easy for my company. **What do you dislike about Pliant?** Pliant needs better integration with tools like Angular and React to allow for custom user portals to better help guide users to the workflows they need to use for a specific task. **What problems is Pliant solving and how is that benefiting you?** Pliant provide many service integrations and this allowed my company to leverage Pliant to reduce deployment costs for all major public clouds like AWS, Azure and GCP. ### 13. The Goldilocks of Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Pliant?** We have a dev mindset here and pride ourselves on coding out of any problem. A lot of our folks were hesitant to use a tool, but Pliant is really a mix of no code and code - it's not overly complex and it's not over simple either...like the three little bears **What do you dislike about Pliant?** Pliant doesn't promote the fact that it's not just some tool enough. The fact is a lot of these orchestrators are built for really non-technical people. Pliant does that too, but it really is the best and most capable replacement for code that I've been able to find out there **What problems is Pliant solving and how is that benefiting you?** Pliant is letting us do more. They'll probably hate this, but we call it "disposable" automation I can build a workflow in like 20 minutes, run it for a day, and delete it. The same thing would have taken me a couple days to build before which would have made no sense if I was goi g to run it for such a short time. ### 14. Love the solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Pliant?** After building the first few workflows with Pliant, every time we are on an escalation bridge and we got to resolution, there are always a few items in the notes that basically say "We need to Pliant this or that." Once we started capturing a few of the basic things that our SREs did on a day-to-day basis, we came to love the power of the system. We can take what used to be a bunch of poorly written Confluence run books, and wrap them in workflows that our L1/L2 team can use. **What do you dislike about Pliant?** I really wish the system has a better concept of inventory and devices. Today we use it along with ServiceNow, but ServiceNow can be clunky as it tries to do too much for basic tasks. I am told some basic inventory capability is coming soon, so this may be a non-issue soon. **What problems is Pliant solving and how is that benefiting you?** We want our L1 and L2 teams to do more. With remote work, sometimes it feels like all they can do is call an SRE immediately, which is not exactly a huge value add. It was also a struggle to give them access to systems at the 'right' level. Not where they can break major production, but also enough to where they can do diagnostics and maybe some basic tasks like resets and such. With Pliant we can build out run books, which also plug in well with out governance needs of tracking changes without extra paperwork. Now the teams can accomplish a lot more but we have seen increased participation from the NOC in building new workflows that, once the SRE team reviews, they can start using. ### 15. Orchestration made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Pliant?** I love that I can build services with a single click and easily tap into different platforms from one place. **What do you dislike about Pliant?** I wish it shipped with more workflows out of the box, not just integrations. **What problems is Pliant solving and how is that benefiting you?** Pliant is solving a cross domain issue for us. It allows us to rinse and repeat. By that I mean we can build the workflows out, have them approved by the "owners'' and then use resources that are not experts to execute the workflows. Doing this to build services and platforms accelerates our time to market and our ability to scale the organization. ### 16. Awesome automation that offers tons of control **Rating:** 4.5/5.0 stars **Reviewed by:** Arielle M. | People Experience Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Pliant?** The access control is killer. I can give someone on my team a role that's limited to literally one action in one API. Gives me total control without having to do everything myself. **What do you dislike about Pliant?** I wish I could grant temporary access that expires. **What problems is Pliant solving and how is that benefiting you?** i'm responsible for ensuring compliance with a ton of internal and external protocols. Giving away the keys to the kingdom is just not an option. Pliant helps me farm out a ton of work while still making sure i don't open us up to risk. ### 17. A good blend of texhnical and ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Breanne P. | Manager of Community Support, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Pliant?** It's easy enough to use but not so simple that it can't do everything we need as a business. **What do you dislike about Pliant?** They don't share pricing online which was a little frustrating early on. The team got me what I needed quickly though. **What problems is Pliant solving and how is that benefiting you?** Automation was a really manual task here, and we needed something that pulled it all together. Pliant is like a conductor of an orchestra for us, taking a bunch of one off scripts and tools and making them work together. ### 18. Pliant on the AWS marketplace made this so easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Pliant?** The API gateway they have makes this tool so much more valuable than some of the other solutions out there. We found pliant in the marketplace to automate some network config and now i'm using it build and package my own APIs. **What do you dislike about Pliant?** Their free version has these guides that really help with onboarding, but when we upgraded to their starter edition they went away. Would really like having them as an option. **What problems is Pliant solving and how is that benefiting you?** This allows us to package up workflows as callable APIs - it's really like having the ability to publish a million different shortcuts the team can use to be more productive. ### 19. Best integrations coverage on the market. Period. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Pliant?** Hands-down, their integrations. They have connectors with a huge amount of vendors and theyguarantee that they'll get any others they don't already have when I need them. **What do you dislike about Pliant?** They have a free version but you can't (or I don't know how to) upgrade myself like with a card. **What problems is Pliant solving and how is that benefiting you?** We have lots of automation tools across the business. Lots of them do one or two things really well. Pliant helps me aggregate everything together - it's really helping with the silo problem. ### 20. Positive experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Pliant?** I like that IBM offers Pliant, its a powerful and the buying process is so much easier **What do you dislike about Pliant?** When I bought Pliant I didn't realize they had this partnership. Would have been helpful for procurement. **What problems is Pliant solving and how is that benefiting you?** We use pliant to manage performance alerts, and have built workflows that update servicenow, send notifications when we need to escalate, and suppress things when they're not important. It's a huge time savings and makes our NOCC much more agile. - [View Pliant pricing details and edition comparison](https://www.g2.com/products/pliant/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+00%3A54%3A01+-0500&secure%5Bsession_id%5D=bc589b84-da13-4c68-b7cf-d11ef65ede02&secure%5Btoken%5D=d22da5949f6cda41d14b21873468fa6b101bc7f098e0992fc94cb005ed926112&format=llm_user) ## Pliant Integrations - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) ## Pliant Features **Configuration** - Compliance - Scheduling - Maintenance **Administration ** - Administration Console - Task Management - Dashboards and Visualizations - Access Control **Agentic AI - Network Automation Tools** - Autonomous Task Execution - Cross-system Integration - Decision Making **Analysis** - Threat Detection **Network** - Scalability - Inventory - Infrastructure - Remote Access **Automation** - Test Automation - Intelligent Automation - Release Automation - Automated Provisioning **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **Logistics** - Communication - Scripting - Workflows **IT Management** - Workflow Management - Infrastructure Management - IT Discovery **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Security - Network Automation** - Change Management - Security Automation - User Authentication and Authorization - Monitoring and Alerts **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Pliant Alternatives - [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) - 4.6/5.0 (369 reviews) - [Tines](https://www.g2.com/products/tines/reviews) - 4.7/5.0 (395 reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - 4.5/5.0 (1,736 reviews)