[ ALVAO S... Reviews ](https://www.g2.com/products/alvao-service-desk/reviews) [ ALVAO S... Reviews ](https://www.g2.com/products/alvao-service-desk/reviews) # ALVAO Service Desk Pricing Overview [Editedit](https://my.g2.com/alvao-service-desk/pricings) Free Trial ## ALVAO Service Desk Pricing Key Insights Last updated on Apr 09, 2026 * * * ALVAO Service Desk offers **4 pricing editions** , starting from **$36** to **$84**. ALVAO Service Desk pricing tiers are designed to support different usage levels and team sizes. ALVAO Service Desk also offers a **free trial**. Compare the ALVAO Service Desk pricing table below to figure out the best fit for your needs. Some plans may require you to contact **ALVAO** for **custom pricing**. * * * Start — $36 / 1 per AGENT Per Month Standard — $54 / 1 per AGENT Per Month Professional — $63 / 1 per AGENT Per Month Enterprise — $84 / 1 per USER Per Month Rated 4.6 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Start $36.00 1 per AGENT Per Month 10% discount for an annual billing cycle - Service Desk - Service Catalog - Change Management - Recurring Changes - Incident Management - Problem Management - Request Management - Knowledge Base - Self Service Portal - Mobile Access - Reports & Analytics - SLA Management - Process Workflow - Custom Fields - Single Sign-on - Automate Ticket Routing - Ticket Prioritization - Ticket Notifications - Active Directory Integration -  Multi-Channel Access - Full Audit Log - Entra ID Integration Show More Standard $54.00 1 per AGENT Per Month 10% discount for an annual billing cycle - SLA 99,9% - Microsoft Azure US/EU/UK - Service Desk - Service Catalog - Change Management - Recurring changes - Incident Management - Problem Management - Request Management - Knowledge Base - Self Service Portal - Mobile Access - Reports & Analytics - SLA management - Process Workflow - Custom fields - Single sign-on - Automate Ticket Routing - Ticket Prioritization - Ticket Notifications - Multi-Channel Access - ALVAO for Teams - ALVAO for Outlook - Customer Satisfaction Survey - Advanced Workflows - Full Audit Log - Entra ID Integration - Power BI Integration - Microsoft Copilot Integration Show More Professional $63.00 1 per AGENT Per Month 10% discount for an annual billing cycle - SLA 99,9% - Microsoft Azure US/EU/UK - Service Desk - Service Catalog - Change Management -  Recurring Changes - Incident Management - Problem Management - Request Management - Knowledge Base - Self Service Portal - Mobile Access - Reports & Analytics - SLA Management - Process Workflow - Custom Fields - Single Sign-On -  Automated Ticket Routing - Ticket Prioritization - Ticket Notifications - Multi-Channel Access - ALVAO for Teams - ALVAO for Outlook - Customer Satisfaction Survey - Advanced Workflows - Azure DevOps Connector - Service Desk Enterprise API - Service Desk Custom Apps - Full Audit Log - Entra ID Integration - Power BI Integration - Microsoft Copilot Integration - Power Automate Integration - Zabbix Integration - Knowledge Base - Sharepoint Connector - JIRA Connector - Microsoft Multidomain Authentication Show More Enterprise $84.00 1 per USER Per Month 10% discount for an annual billing cycle - SLA 99,9% - Microsoft Azure US/EU/UK - Service Desk -  Service Catalog - Change Management - Recurring changes - Incident Management - Problem Management - Request Management - Knowledge Base - Sharepoint Connector - Self Service Portal - Mobile Access - Reports & Analytics - SLA management - Process Workflow - Custom fields - Single sign-on - Automate Ticket Routing - Ticket Prioritization - Ticket Notifications - Multi-Channel Access - ALVAO for Teams - ALVAO for Outlook - Customer Satisfaction Survey - Advanced Workflows - Azure DevOps Connector -  Service Desk Enterprise API - Service Desk Custom Apps - Independent Reporting Storage - Sandbox (without SLA guarantee) - Full Audit Log - Entra ID Integration - Power BI Integration - Microsoft Copilot Integration - Power Automate Integration - Zabbix Integration - Jira Connector - Microsoft Multidomain Authentication - Ticket AI Assistant - Automatic Content Translation - Knowledge Base AI Assistant - ALVAO Intelligence (AI) Show More Licensing per USER means that anyone in the company can open a ticket, and be a ticket solver. Important Note: 1 USER = 1 employee + 1 PC + 50 objects; 10 users = 1 GB included capacity storage Prices only apply to Microsoft AppSource purchases. Minimum subscription of 50 users. Pricing information for ALVAO Service Desk is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase ALVAO Service Desk must be conducted with the seller. Licensing per USER means that anyone in the company can open a ticket, and be a ticket solver. Important Note: 1 USER = 1 employee + 1 PC + 50 objects; 10 users = 1 GB included capacity storage Prices only apply to Microsoft AppSource purchases. Minimum subscription of 50 users. Pricing information was last updated on August 07, 2025 Show More ## Top-Rated Alternatives [ ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management") Jira Service Management 4.3/5(988) ](https://www.g2.com/products/jira-service-management/reviews) [ ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") Freshservice 4.6/5(1,339) ](https://www.g2.com/products/freshservice/reviews) [ ![ServiceNow IT Service Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-service-management.svg "ServiceNow IT Service Management") ServiceNow IT Service Management 4.5/5(1,905) ](https://www.g2.com/products/servicenow-it-service-management/reviews) [ View All Alternatives ](https://www.g2.com/products/alvao-service-desk/competitors/alternatives) ## ALVAO Service Desk Alternatives Pricing The following is a quick overview of editions offered by other [Service Desk Software](https://www.g2.com/categories/service-desk) | ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png) [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) ##### Free | 0/agent/month | For small teams starting with a service desk. Up to 3 agents for free. | | ![Freshservice](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png) [Freshservice](https://www.g2.com/products/freshservice/reviews) ##### STARTER | $19.00 | For getting started - Incident Management - Knowledge Base - Self Service Portal - SLA Management - Workflow Automator - Orchestration - Access Controls Starter - Analytics Starter - Multiple Portal Languages - Custom SSL - Marketplace Apps - Mobile Apps - 1000 Orchestration transactions/mo/account [Show More](javascript:void(0);) | | ![SysAid](https://images.g2crowd.com/uploads/product/image/small_square/small_square_720f7fe3053ac293d3814d2b34792aaf/sysaid.png) [SysAid](https://www.g2.com/products/sysaid/reviews) ##### Professional | $89.001 Admin | AI-native service management with unlimited Agentic AI. No usage caps, no approval workflows, no surprise invoices. - Incident & ticket management - Asset & configuration management (CMDB) - AI-powered self-service for end users - AI-powered chatbot for IT agents - Data pool & customizable guardrails | Various alternatives pricing & plans Free Trial Pricing information for the above various ALVAO Service Desk alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## ALVAO Service Desk Pricing Reviews (1) SH Simona H. IT Manager Mid-Market (51-1000 emp.) 4/10/2025 More Options - "Searching for and finding a modern Service Desk solution." 4/5 What do you like best about ALVAO Service Desk? - Wide range of applications within the company for both IT and non-IT processes - Agile communication between ticket resolver and ticket requester - We appreciate the ability to involve other departments, such as fleet management and HR processes. Review collected by and hosted on G2.com. What do you dislike about ALVAO Service Desk? - Currently, we can't think of any shortcomings. Review collected by and hosted on G2.com. What problems is ALVAO Service Desk solving and how is that benefiting you? - Efficient management of user requests. - Effective communication with requesters – they receive feedback that their request is being worked on. Review collected by and hosted on G2.com. 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