Top Free Email Management Software

How Many Email Management Software Products Does G2 Track?

Total Products under this Category: 203

Category Stats (Sep 2026)

  • Average Rating: 4.38/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Emailgistics (+0.58%) - Among all products in this category, Emailgistics recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank Email Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 17,600+ Authentic Reviews
  • 203+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Email Management Software

G2 Grid® for Email Management Software plotting products by satisfaction and market presence

Highlighted products: Microsoft 365, Superhuman Mail, Front, Missive, Microsoft Exchange, Hiver in Gmail, SaneBox, and Thunderbird.

Underlying data: [Grid® JSON](https://www.g2.com/categories/email-management/grids.json?focus%5B%5D=microsoft365&focus%5B%5D=superhuman-mail&focus%5B%5D=front&focus%5B%5D=missive&focus%5B%5D=microsoft-microsoft-exchange&focus%5B%5D=hiver-in-gmail&focus%5B%5D=sanebox&focus%5B%5D=thunderbird)

Microsoft 365

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more.

Average Rating: 4.6/5.0

Total Reviews: 5,549

How Do G2 Users Rate Microsoft 365?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 8.9/10)
  • Attachment Search: 8.9/10 (Category avg: 8.4/10)
  • Email Automation: 9.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Microsoft 365?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Who Uses This: Owner, Software Engineer
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 37% Medium, 35% Small

What Do G2 Reviewers Say About Microsoft 365?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use in Microsoft 365, enjoying straightforward implementation and seamless navigation.
  • Users appreciate the seamless team collaboration in Microsoft 365, enhancing efficiency and communication across various applications.
  • Users value the easy integration with Microsoft apps, enhancing data access and collaboration across devices.
  • Users value the easy integration of Microsoft 365 with other tools, enhancing collaboration and accessibility across devices.
  • Users love the seamless integration of Microsoft 365 with other apps, enhancing accessibility and collaboration.
Cons
  • Users find Microsoft 365 too expensive for small teams, encountering frustrating limitations and issues with updates.
  • Users find the missing features frustrating, as essential tools are locked behind higher-priced plans and updates disrupt functionality.
  • Users find the learning curve daunting with Microsoft 365, often feeling overwhelmed by its complexity and features.
  • Users find Microsoft 365 lacking essential features, especially with frequent updates that disrupt established workflows and settings.
  • Users are frustrated by limited features in Microsoft 365, often requiring costly plans for full functionality.

What Are Recent G2 Reviews of Microsoft 365?

What Are G2 Users Discussing About Microsoft 365?

Front

Front is a customer operations platform built for the complexity of B2B customer relationships. It connects customer conversations, teams, and tools on one platform so organizations can coordinate customer work across support, operations, customer success, account management, and other customer-facing teams. Front brings email, SMS, WhatsApp, live chat, and social conversations into one shared workspace with clear ownership, direct collaboration, automated routing, and cross-team handoffs built in, so context never gets lost between disconnected inboxes and tools. That gives teams full visibility into each interaction and lets them respond accurately and efficiently. Front is particularly suited to complex B2B customer operations, where resolving a customer request may require multiple people, teams, systems, and steps. Rather than treating every interaction as an isolated support ticket, Front keeps the conversation connected to the context, ownership, and workflows required to move the customer's request forward. Integrations and APIs connect Front with the systems teams already use, helping relevant customer and operational information stay available where the work happens. Front also provides AI capabilities to help teams automate customer work, assist team members, and gain insights into customer interactions. Autopilot is Front's AI agent for automating customer work across email, chat, and other conversational channels. Copilot researches across conversations and connected tools to help team members answer customer questions, determine next steps, and draft replies. Smart QA automatically assesses conversation quality, while Smart CSAT automatically infers customer satisfaction scores across customer interactions. Front combines customer conversations with workflow automation, collaboration, analytics, integrations, and AI so teams can manage complex customer work without losing visibility or control as they scale. 9,300+ businesses use Front to coordinate customer operations and keep teams, tools, and customer conversations in sync.

Average Rating: 4.7/5.0

Total Reviews: 2,457

How Do G2 Users Rate Front?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Attachment Search: 8.3/10 (Category avg: 8.4/10)
  • Email Automation: 8.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Front?

  • Seller: Front App
  • Company Website:
  • Year Founded: 2014
  • HQ Location: San Francisco, CA
  • Twitter: @FrontHQ
    9,411 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    560 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Account Manager
  • Top Industries: Logistics and Supply Chain, Computer Software
  • Company Size: 48% Small, 42% Medium

What Do G2 Reviewers Say About Front?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Front, enjoying its intuitive design and efficient email management features.
  • Users love Front for its seamless team collaboration, ensuring organized communication and efficient workflow across departments.
  • Users appreciate Front's clean interface and seamless collaboration features, enhancing team coordination and efficiency in managing inboxes.
  • Users appreciate the effective communication in Front, which seamlessly integrates email management and team collaboration.
  • Users find Front's smart commenting feature and organization tools essential for efficient communication and management.
Cons
  • Users face challenges due to missing features like improved search functionality and better folder organization in Front.
  • Users struggle with email tagging issues, finding it cumbersome to manage emails in their 'assigned to me' inbox.
  • Users find email searching and management confusing, often resulting in stress and difficulty locating important messages.
  • Users struggle with email management issues, including limited organization options and occasional system performance problems.
  • Users find the limited features of Front disappointing, especially in relation to its high pricing for small businesses.

What Are Recent G2 Reviews of Front?

What Are G2 Users Discussing About Front?

Missive

Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? Losing the thread when the person who owns it is out? What if your business could manage all your email accounts, including its shared inboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram—all in one place? Missive is inbox collaboration for teams that run on email. Every conversation gets an owner, so nobody replies twice and nothing sits unread for a week. Teammates discuss a thread in private comments right beside it instead of forwarding it around, and when someone's away, whoever picks it up gets the full history. Missive's AI assistant works inside the inbox. It reads a thread and drafts a reply in your voice, searches your email, contacts and calendar, and reads attachments. Through MCP it pulls context from tools like ClickUp, Todoist and Stripe—and the reverse, letting Claude, ChatGPT or Cursor act on your conversations, contacts and drafts from outside Missive. Bring your own Claude, OpenAI or Gemini key, or use Missive AI credits. You approve before anything sends. Used by over 6000 businesses, including accounting firms, manufacturers, property management companies, travel agencies, legal practices, and logistics teams. -- Key features • Team Inboxes: Shared addresses the whole team works from, with assignment so every conversation has a clear owner and coverage when someone's out. • Internal comments and @mentions: Discuss a thread in a private sidebar next to the actual email. The customer never sees it. • AI assistant: Drafts replies in your voice, searches your inbox, contacts and calendar, and reads attachments. Labels, events and sends happen only after you approve. • MCP in both directions: Missive AI connects out to tools like ClickUp, Todoist and Stripe, and Missive's MCP server lets Claude, ChatGPT or Cursor work on your inbox from outside. • Automated Workflows: Create customizable rules to automate repetitive tasks and use AI to get even more efficiency. Popular use cases include auto-categorization of emails, auto-follow-up emails, automatic forwarding of receipts, and out-of-office auto-responses. • Canned responses: Save time with pre-written replies to customer inquiries, sales pitches, or to include that PDF you always need to attach when signing up a new client. • Integrations: Pipedrive, HubSpot, Shopify, Airtable, ClickUp, Asana, Dialpad, Twilio, Aircall, Zapier, and a REST API for building your own.

Average Rating: 4.7/5.0

Total Reviews: 850

How Do G2 Users Rate Missive?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Ease of Use: 8.8/10 (Category avg: 8.9/10)
  • Attachment Search: 7.8/10 (Category avg: 8.4/10)
  • Email Automation: 8.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Missive?

  • Seller: Missive
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Quebec, QC
  • Twitter: @missiveapp
    2,667 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Accounting, Marketing and Advertising
  • Company Size: 87% Small, 12% Medium

What Do G2 Reviewers Say About Missive?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless team collaboration in Missive, enhancing productivity through integrated chat and task assignment.
  • Users appreciate the team collaboration features of Missive, which streamline workflow and enhance productivity significantly.
  • Users find Missive's intuitive interface and seamless collaboration features make email management effortless and efficient.
  • Users appreciate the collaborative features of Missive that enhance team productivity and streamline email management.
  • Users value the collaborative features of Missive, enhancing teamwork and improving email organization effortlessly.
Cons
  • Users note the missing features in Missive, such as offline support and an improved search and labeling system.
  • Users find the learning curve challenging initially, requiring time to become familiar with advanced features and setups.
  • Users find the search functionality lacking, especially for specific and older messages, despite some improvements over time.
  • Users find the search difficulty frustrating, particularly with older messages, though improvements are underway.
  • Users find the steep learning curve of Missive challenging initially, making setup and feature integration feel daunting.

What Are Recent G2 Reviews of Missive?

What Are G2 Users Discussing About Missive?

Hiver in Gmail

Hiver in Gmail transforms Gmail into a powerful agentic helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests more efficiently, all without leaving the comfort and familiarity of their Gmail inbox. Hiver also offers Hiver Omni, an omnichannel customer service platform that brings email, chat, voice, Slack, SMS, and social into one queue. Unlike Hiver in Gmail, which works inside Gmail, Hiver Omni is a standalone platform with its own interface. Key features of Hiver in Gmail: - Shared Inbox Management: Shared inboxes like support@, info@, or help@ can be managed directly inside Gmail. Every incoming email can be assigned to a specific person, and teammates can collaborate through internal notes without a single forward or CC. - Cross-team collaboration: Resolve complex requests without losing context between teams. Hiver keeps conversation history, private notes, handoffs, and Slack discussions connected to the customer thread, so everyone involved works from the same picture. - Ticketing: Give every request clear ownership and structure, with status, priority, custom fields, queues, SLAs, and a complete history of every action. Teams can configure ticket fields and define SLAs in natural language, while built-in audit trails keep work accountable and reporting-ready. -AI Agents: AI Agents take customer requests from intent to resolution. They understand what the customer needs, gather relevant context, follow your team’s procedures, take actions across connected systems, and respond. They resolve requests autonomously and bring in your team when human judgment is needed. - AI Copilot: When a request needs a person, Copilot does the groundwork. It finds similar issues, gathers context, drafts replies in your team’s tone, recommends next steps, and takes directed actions, such as updating Salesforce or retrieving information from Confluence. Your team stays in control, reviewing and approving what goes out. - Self-updating help center: Turn every resolution into knowledge that compounds. Hiver AI turns resolved conversations into help center articles and flags existing content when it becomes outdated or conflicts with how your team actually resolves issues. - Integrations & Workflows: Connect the tools your team already uses and automate the work between them. Workflows route, assign, tag, triage, and escalate requests using conditions and data from your apps. Teams can build workflows, define triage rules, and trigger actions across connected systems using natural language. - Analytics: Reporting covers volume, response and resolution times, SLA attainment, and satisfaction, broken out by channel, team, and individual. It also tracks quality and customer health, and surfaces trends across conversations. Your team can query the data in natural language, inside Hiver or through MCP. - Customer Intelligence: Build a living understanding of every customer account. Hiver brings together conversations, CRM data, product usage, and calls to continuously assess health, sentiment, and churn risk. Ask AI answers deeper questions about each account, while AI Agents and your team use that intelligence to make every interaction more informed, relevant, and personal. Support teams at 10,000+ organizations, including the likes of Bynder, Epic Games, and Flexport, trust Hiver to run their support function. Part of what drives that trust is knowing Hiver in Gmail comes with 24x7 product support led by humans, on all its plans, regardless of what tier you’re on.

Average Rating: 4.6/5.0

Total Reviews: 1,254

How Do G2 Users Rate Hiver in Gmail?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Attachment Search: 8.1/10 (Category avg: 8.4/10)
  • Email Automation: 8.5/10 (Category avg: 8.5/10)

Who Is the Company Behind Hiver in Gmail?

  • Seller: Hiver
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • Twitter: @hiverhq
    5,617 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    279 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 66% Small, 27% Medium

What Do G2 Reviewers Say About Hiver in Gmail?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Hiver in Gmail, facilitating efficient communication and task assignments.
  • Users love the seamless team collaboration Hiver provides, enhancing organization and communication for remote teams.
  • Users find Hiver's email management system invaluable for effectively overseeing communication in remote teams.
  • Users praise Hiver for its streamlined communication, facilitating efficient collaboration within Gmail for their teams.
  • Users highlight the seamless collaboration capabilities of Hiver, enhancing team communication and productivity in Gmail.
Cons
  • Users experience email issues with Hiver in Gmail, including glitches, long loading times, and challenges in data retrieval.
  • Users feel there are missing features in Hiver, expressing a desire for enhancements and better email management tools.
  • Users express frustration with limited features in Hiver, impacting efficiency, especially for organizations with varied work schedules.
  • Users experience occasional slow loading times with Hiver in Gmail, which can affect their efficiency during tasks.
  • Users often face bug issues with Hiver, experiencing slowdowns and frequent disconnects that hinder efficiency.

What Are Recent G2 Reviews of Hiver in Gmail?

SaneBox

SaneBox is an email management tool that helps the average worker save at least 2.5 hours per week so they can spend more time outside their inbox. Founded in 2011, SaneBox offers individuals and enterprise clients alike a full suite of email organizational tools to take back control of their inbox.

Average Rating: 4.8/5.0

Total Reviews: 241

How Do G2 Users Rate SaneBox?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Ease of Use: 9.5/10 (Category avg: 8.9/10)
  • Attachment Search: 8.8/10 (Category avg: 8.4/10)
  • Email Automation: 9.6/10 (Category avg: 8.5/10)

Who Is the Company Behind SaneBox?

  • Seller: SaneBox
  • Year Founded: 2010
  • HQ Location: Boston, MA
  • Twitter: @sanebox
    9,146 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 80% Small, 9% Medium

What Do G2 Reviewers Say About SaneBox?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SaneBox, enjoying its effective auto sorting and simple initial setup.
  • Users appreciate the effective inbox management of SaneBox, simplifying email organization and promoting a clear workflow.
  • Users appreciate the auto sorting and mass delete features of SaneBox, effectively keeping their inbox organized.
  • Users praise SaneBox for its efficiency in organizing emails and achieving inbox zero effortlessly.
  • Users highlight the easy setup of SaneBox, finding it straightforward and efficient for managing their inbox.
Cons
  • Users find SaneBox expensive, especially when adding multiple accounts, impacting its overall value perception.
  • Users find the lack of training requires time and oversight, as the AI still misses some spam.
  • Users report a steep learning curve, requiring time to train the AI for effective spam filtering.
  • Users desire more features and customization in SaneBox, feeling the current set is limited for the price.
  • Users feel SaneBox lacks adequate AI features, requiring manual checking and limiting customization options.

What Are Recent G2 Reviews of SaneBox?

What Are G2 Users Discussing About SaneBox?

Hive

Hive is an all-in-one project management software platform that helps teams plan, collaborate, automate workflows, and deliver projects faster. Designed for organizations of every size, Hive combines powerful project planning, task management, team collaboration, and workflow automation tools in one customizable workspace. Whether you're managing marketing campaigns, product launches, creative projects, client work, or cross-functional initiatives, Hive adapts to your team's unique processes. Unlike rigid project management tools, Hive offers flexible workflows, customizable dashboards, and multiple project views so every team can work the way they work best. Hive empowers marketing, operations, product, IT, creative, and remote teams with the tools they need to stay organized and aligned. With customizable workflows and powerful collaboration features, teams can centralize work, reduce manual tasks, and improve visibility across every project. Key capabilities include: - Multiple project views, including Kanban boards, Gantt charts, calendars, tables, and lists - Task management with custom fields, dependencies, milestones, and priorities - Workflow automation to eliminate repetitive work - Real-time team collaboration with messaging, comments, and file sharing - Time tracking, reporting, and analytics - Integrations with hundreds of popular business applications Every organization works differently, which is why Hive is built to be one of the most customizable project management platforms available. Teams can create workflows tailored to their business processes using custom fields, project templates, automations, approvals, and integrations. Instead of forcing teams to change how they work, Hive adapts to existing workflows — helping organizations improve efficiency without disrupting productivity. Hive gives teams the flexibility to manage projects from the perspective that works best for them. Switch seamlessly between: - Kanban boards for agile workflows - Gantt charts for timeline planning - Calendar views for scheduling - Table and List views for detailed task management These flexible project views help teams track deadlines, manage resources, identify bottlenecks, and keep projects moving forward. Hive brings projects, communication, and documentation together in one centralized workspace. Team members can collaborate in real time, assign tasks, share files, provide feedback, and monitor project progress without switching between multiple tools. By combining project planning, collaboration, automation, and reporting in a single platform, Hive helps teams reduce busywork and focus on delivering results. Hive is more than just task management software—it's a scalable work management platform built to evolve alongside your business. As your needs change, Hive continues to expand through new features, integrations, and customer-driven enhancements. With flexible customization, powerful automation, and dedicated customer support, Hive enables organizations to streamline workflows, improve cross-functional collaboration, and execute projects with greater speed and confidence.

Average Rating: 4.6/5.0

Total Reviews: 652

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How Do G2 Users Rate Hive?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Attachment Search: 10.0/10 (Category avg: 8.4/10)
  • Email Automation: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Hive?

  • Seller: Hive
  • Company Website:
  • Year Founded: 2016
  • HQ Location: New York, New York
  • Twitter: @hive
    3,353 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    63 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, Graphic Designer
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 63% Small, 29% Medium

What Do G2 Reviewers Say About Hive?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the versatile project tracking capabilities of Hive, enhancing organization and timely documentation across projects.
  • Users appreciate the ease of use of Hive, enabling quick project setup and valuable features right away.
  • Users value the strong team collaboration features of Hive, enhancing interaction and streamlining workflows effectively.
  • Users appreciate the collaborative and efficient features of Hive, enhancing project management and workflow execution.
  • Users appreciate the effective organization of projects and timelines, enhancing overall workflow and documentation.
Cons
  • Users find the missing features in Hive frustrating, such as limited calendar views and inadequate text formatting options.
  • Users note a challenging learning curve initially, but supportive resources help ease navigation through Hive.
  • Users find Hive's limited features a drawback, wishing for more customization and bulk actions to enhance usability.
  • Users find Hive's interface not intuitive, feeling overwhelmed with project organization and mobile app usability issues.
  • Users experience a learning curve with Hive due to its complexity and differences from other project management tools.

What Are Recent G2 Reviews of Hive?

Neo

Neo is an email and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 130,000 small businesses trust Neo. Neo is an all-in-one business email platform where you get a custom business email address (yourname@yourcompany.com) that matches your brand name and powerful features that help grow your brand. A business email address adds credibility and instills trust in your clients and customers for your brand. And the best part? We'll help you with a domain name if you don't already have one! Neo also includes an AI designed website and requires no setup or coding. Neo is packed with a range of tools along with rich webmail, including integrated Calendar and Contacts apps, email marketing, appointment scheduling, an AI email assistant to write and respond to any email, read receipts, and a host of other productivity and security features. Ideal for: Small businesses, entrepreneurs, and startups seeking a comprehensive email suite to engage with clients and teammates effectively.

Average Rating: 4.6/5.0

Total Reviews: 143

How Do G2 Users Rate Neo?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Ease of Use: 9.5/10 (Category avg: 8.9/10)
  • Attachment Search: 9.1/10 (Category avg: 8.4/10)
  • Email Automation: 8.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Neo?

  • Seller: Neo
  • HQ Location: Boston, US
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, CEO
  • Top Industries: Marketing and Advertising, Retail
  • Company Size: 89% Small, 4% Medium

What Do G2 Reviewers Say About Neo?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Neo, finding setup and scheduling incredibly simple and efficient.
  • Users love Neo's affordable pricing, appreciating its value for money and comprehensive features for business needs.
  • Users appreciate the easy setup of Neo, finding it straightforward and user-friendly for their needs.
  • Users find the setup ease of Neo refreshing, enjoying a user-friendly experience right from the start.
  • Users love the affordability of Neo, appreciating its excellent price for comprehensive email and web services.
Cons
  • Users express frustration with pricing issues, desiring more flexibility and a la carte options for features.
  • Users find Neo to be expensive and wish for more flexible pricing options without unnecessary tiers.
  • Users find NEO's limited features in the basic plan restrict their experience and require costly upgrades for full functionality.
  • Users find the difficult setup of Neo challenging, requiring more time and effort than expected during migration.
  • Users find missing features in Neo, especially regarding vague reports, email organization, and template creation.

What Are Recent G2 Reviews of Neo?

Boomerang for Gmail

Boomerang for Gmail is a powerful browser extension that delivers one click calendar scheduling plus powerful email management tools. Why should you use Boomerang? - #1 free meeting scheduling and email management tool for Gmail - Trusted by millions of users all over the world - Security audit by Google - Google Premier Partner - SOC 2 Type 2 certified - Featured in The New York Times, Lifehacker, The Next Web, and more - Used by organizations like Lyft, Netflix, Twitter, and more The ultimate calendar scheduling app and email productivity tool for Gmail™. You can schedule meetings right from your inbox, schedule emails to be sent later, track responses, set up recurring emails, and use AI to write better emails. ▣ The best way to schedule meetings ▣ Schedule meetings via a clickable, always up to date, patented Magic Live Calendar sent in your email invite. 🗓 Bookable Schedule: Set up a schedule of available times, use it again and again. Supports multiple-calendars, Zoom and Google Meet integration, dual time zones, and more. 🗓 Suggest Times: Schedule one-off meetings in a single email - no more back and forth. Supports multiple-calendars, Zoom and Google Meet integration, dual time zones, and more. 🗓 Share Free/Busy: A lightweight way to share your availability without giving up your privacy, even across domains! The person you’re simply clicks on a time slot and confirms. You both automatically have events placed on your calendar complete with details like phone number, Google Meet, or Zoom meeting link. Plus you’ll both receive reminder emails before the meeting. ▣ Tame your inbox ▣ ✓ Track responses ✓ Track emails with read receipts ✓ Schedule emails to automatically send when you want ✓ Set up recurring emails ✓ Pause your inbox ✓ “Snooze” incoming emails. Boomerang helps keep your Inbox clean, without losing track of important messages. And it’s the only email reminder service that can alert you if you do not get a reply to a message. Boomerang also includes Respondable, an AI-powered assistant that predicts the likelihood that the message will receive a response, right in your compose window.

Average Rating: 4.6/5.0

Total Reviews: 416

How Do G2 Users Rate Boomerang for Gmail?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Attachment Search: 8.7/10 (Category avg: 8.4/10)
  • Email Automation: 8.8/10 (Category avg: 8.5/10)

Who Is the Company Behind Boomerang for Gmail?

  • Seller: Baydin
  • Year Founded: 2010
  • HQ Location: Mountain View, US
  • Twitter: @boomerang
    5,320 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    26 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 61% Small, 28% Medium

What Do G2 Reviewers Say About Boomerang for Gmail?

AI-generated summary from verified user reviews

Pros
  • Users find easy scheduling with Boomerang for Gmail transforms their email management and boosts productivity effortlessly.
  • Users value the reminder and scheduling features of Boomerang, enhancing productivity and ensuring timely follow-ups.
  • Users love the email scheduling efficiency of Boomerang, enhancing productivity and ensuring timely follow-ups.
  • Users love the time-saving features of Boomerang, enhancing productivity and streamlining email management effortlessly.
  • Users love the automated reminders feature of Boomerang, ensuring no important task or follow-up is forgotten.
Cons
  • Users experience a cluttered interface design that can confuse and slow down their email management process.
  • Users find the time-consuming interface and issues frustrating, especially when managing multiple scheduled emails.
  • Users experience syncing issues with Boomerang for Gmail that can disrupt managing scheduled emails effectively.
  • Users find the interface confusing and cluttered, which complicates managing scheduled emails effectively.
  • Users report slow inbox performance and occasional syncing issues, making management of scheduled emails frustrating.

What Are Recent G2 Reviews of Boomerang for Gmail?

What Are G2 Users Discussing About Boomerang for Gmail?

Help Scout

Help Scout is the go-to support platform for growing businesses. It's quick to set up, easy to use, and allows teams to manage all support interactions—whether through email, live chat, social media, or self-service—in one unified platform. With advanced tools for collaboration and organization, teams using Help Scout are able to assist 52% more customers. Those who take advantage of our AI features see an additional 36% boost in productivity. Plus, you can build help centers and embed support options directly on your website or app, giving customers instant answers and reducing support volume by 30%. It's no wonder Help Scout is a favorite among support professionals and customers. You can get started in just 15 minutes and become a power user within a day. Teams using Help Scout achieve 25% higher CSAT scores than the industry average and consistently surpass their metrics, helping more customers while delivering exceptional service.

Average Rating: 4.4/5.0

Total Reviews: 420

How Do G2 Users Rate Help Scout?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Ease of Use: 9.2/10 (Category avg: 8.9/10)
  • Attachment Search: 9.2/10 (Category avg: 8.4/10)
  • Email Automation: 9.2/10 (Category avg: 8.5/10)

Who Is the Company Behind Help Scout?

  • Seller: Help Scout
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Boston, MA
  • Twitter: @helpscout
    11,601 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    290 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Small, 33% Medium

What Do G2 Reviewers Say About Help Scout?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of Help Scout, enhancing collaboration and efficient customer interactions.
  • Users appreciate the intuitive interface and automation features of Help Scout, enhancing team collaboration and support workflows.
  • Users find Help Scout very easy to use, enhancing team management and streamlining customer communication effectively.
  • Users value the responsive customer support of Help Scout, enhancing their overall experience and satisfaction.
  • Users value the accessible and effective knowledge base of Help Scout, empowering customers to find solutions independently.
Cons
  • Users find a lack of features in Help Scout, including limited customization and advanced reporting on lower plans.
  • Users find Help Scout has limited features and reporting options, hindering their ability to analyze data effectively.
  • Users note the lack of features in Help Scout compared to competitors, impacting functionality and user experience.
  • Users find limited customization in Help Scout, hindering flexibility in workflows and knowledgebase design.
  • Users feel Help Scout has limited functionality, wishing for more advanced features and improved interface options.

What Are Recent G2 Reviews of Help Scout?

What Are G2 Users Discussing About Help Scout?

Spark for Teams

Spark for Teams is a collaborative email platform builds on the foundation of the Spark email app, which is widely recognized for its smart features that help users manage their email more efficiently. The primary goal of Spark for Teams is to enhance team productivity and streamline communication by offering several key features: 1. **Shared Inboxes**: Teams can collaborate on emails from shared addresses like support@ or info@, ensuring that all team members can access and respond to messages. 2. **Shared Emails**: Stop forwarding or screenshooting your emails to post them into Slack or Microsoft Teams — with Shared Emails you could paste a link and your team will have access to all the email conversations without noisy "adding to cc" emails. 3. **Email Delegation**: Assign emails to team members directly within the app, allowing for clear responsibility and follow-up on tasks. 4. **Team Comments**: Team members can discuss emails internally without forwarding or copying emails back and forth, making internal communication more efficient. 5. **Shared Drafts +AI**: Collaborate on email drafts in real-time, allowing multiple team members to contribute to the creation of important messages. 6. **Templates +AI**: Create and share email templates within the team to ensure consistent communication and save time on repetitive responses. 7. **+AI Meeting Notes** can transcribe and summarize your meeting to capture every point. Fully focus during every discussion and never miss a detail. No bots joining your call, works with any meeting tool. Access all your meeting notes anytime in Spark Mail App. 8. **Centralized Email Management**: Manage multiple email accounts from a single interface, which is particularly useful for teams handling multiple projects or client accounts. 9. **Smart Inbox +AI**: Prioritize important emails and filter out distractions with intelligent sorting and categorization of incoming messages. 10. **Integrations**: Connect Spark with other productivity tools like Trello, Asana, and more to streamline workflows and ensure that email communications integrate smoothly with other team activities. Spark for Teams aims to reduce the chaos often associated with team email management by providing a suite of tools that enhance collaboration, improve communication efficiency, and streamline workflows.

Average Rating: 4.4/5.0

Total Reviews: 22

How Do G2 Users Rate Spark for Teams?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Ease of Use: 9.4/10 (Category avg: 8.9/10)
  • Attachment Search: 6.7/10 (Category avg: 8.4/10)
  • Email Automation: 5.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Spark for Teams?

  • Seller: Spark Mail
  • Year Founded: 2007
  • HQ Location: Odessa, Ukraine
  • Twitter: @Readdle
    25,721 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    335 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 86% Small, 9% Medium

What Do G2 Reviewers Say About Spark for Teams?

AI-generated summary from verified user reviews

Pros
  • Users highlight the effective email management features of Spark, enhancing team collaboration and productivity significantly.
  • Users value the seamless collaboration features in Spark for Teams, enhancing productivity and email management significantly.
  • Users praise the ease of use of Spark for Teams, enhancing collaboration and productivity effortlessly.
  • Users value the efficient collaboration features in Spark for Teams, enhancing email management and teamwork seamlessly.
  • Users value the streamlined communication features of Spark for Teams, enhancing collaboration and efficiency significantly.
Cons
  • Users report bug issues with syncing delays and crashes, impacting usability and complicating user experience.
  • Users express frustration over missing features in Spark for Teams, impacting usability and experience across devices.
  • Users experience frequent software bugs with syncing delays and crashes, complicating their productivity and usability.
  • Users face challenges with infrequent updates, leading to unexpected changes that complicate management and team efficiency.
  • Users find the interface design lacking on Mac, preferring the native feel of previous versions for smoother performance.

What Are Recent G2 Reviews of Spark for Teams?

Canary Mail

Canary Mail helps users manage Gmail, Outlook, iCloud, Exchange, and IMAP accounts in one unified inbox across macOS, Windows, iPhone, iPad, and Android. It combines optional AI for writing, summaries, search, and triage with productivity tools like read receipts, Send Later, Snooze, templates, and Inbox Zero. For users who need stronger privacy and security, Canary Mail also includes PGP, SecureSend, tracker blocking, and security controls, without requiring users to switch email providers. Love Canary? Leave a review and help us improve.

Average Rating: 4.5/5.0

Total Reviews: 52

How Do G2 Users Rate Canary Mail?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Ease of Use: 9.3/10 (Category avg: 8.9/10)
  • Attachment Search: 9.0/10 (Category avg: 8.4/10)
  • Email Automation: 9.4/10 (Category avg: 8.5/10)

Who Is the Company Behind Canary Mail?

  • Seller: Canary Mail
  • Year Founded: 2017
  • HQ Location: San Francisco, US
  • Twitter: @CanaryMailApp
    7,664 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Consulting
  • Company Size: 85% Small, 9% Medium

What Do G2 Reviewers Say About Canary Mail?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Canary Mail invaluable for managing emails and calendars efficiently.
  • Users love the AI integration in Canary Mail, which efficiently manages emails like a personal assistant.
  • Users value the advanced features of Canary Mail, including encryption and read notifications, making it a top choice.
  • Users love the intuitive design of Canary Mail, combining simplicity with powerful features for an optimal experience.
  • Users admire the intuitive and aesthetically pleasing user interface of Canary Mail, enhancing email management and organization.
Cons
  • Users report email issues such as laggy swiping, address confusion, unread emails showing as read, and formatting problems.
  • Users feel that the AI "Summarize Email" feature needs improvement, providing only basic summaries for effective use.
  • Users report frustrations with email management, including issues with swiping and difficulty managing multiple accounts effectively.
  • Users desire a more minimalist and clearer interface for Canary Mail to enhance usability and customization.
  • Users note the outdated interface of Canary Mail, suggesting it needs modern updates for improved usability.

What Are Recent G2 Reviews of Canary Mail?

What Are G2 Users Discussing About Canary Mail?

Spike

Spike is an AI-powered email and team communication platform that combines email, chat, meetings, and collaboration tools into a single, organized workspace. It is designed for professionals, small teams, and businesses that use email as their primary communication channel but want a faster, more streamlined way to manage daily interactions and tasks. By transforming traditional email into a chat-like format, Spike simplifies how users read and reply to messages. The platform removes repetitive headers, quoted text, and long chains, allowing conversations to appear as clean, continuous threads. Users can manage all email accounts, calendars, and contacts in one place while taking advantage of built-in AI to summarize conversations, draft replies, and organize the inbox automatically. Spike supports both individual and team use. Freelancers and professionals use it to manage clients and projects more efficiently, while teams rely on Spike to centralize communication, share files, and collaborate in real time without switching between multiple tools. Core Features: Conversational Email: Presents emails as natural chat-like conversations while remaining fully compatible with standard email protocols. AI Productivity Tools: Provides automatic summaries, suggested replies, translations, and content drafting to speed up workflow. Priority Inbox: Uses AI to sort incoming messages into relevant categories—Priority, Other, Notes, and Starred—helping users focus on what matters most. Integrated Meetings: Enables voice and video calls directly from email threads for faster coordination. Collaborative Notes and Docs: Allows users to create, edit, and share documents in real time within the inbox. Unified Inbox and Search: Consolidates multiple email accounts and calendars into a single interface with cross-account search. Shared Inbox: Helps teams manage customer and project communications collaboratively, ensuring faster response times. Compatibility: Works with Gmail, Outlook, iCloud, Office 365, Yahoo Mail, and all IMAP-supported accounts across desktop, mobile, and web platforms. Security and Privacy: Spike is ad-free and never sells or monetizes user data. All message data is encrypted using the AES-256 standard. Spike is suited for users seeking a unified communication platform that enhances productivity while maintaining the familiarity of email. It bridges the gap between traditional email clients and modern collaboration tools, offering a single, AI-enhanced workspace that helps individuals and teams stay focused and efficient.

Average Rating: 4.6/5.0

Total Reviews: 249

How Do G2 Users Rate Spike?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Ease of Use: 9.3/10 (Category avg: 8.9/10)
  • Attachment Search: 9.2/10 (Category avg: 8.4/10)
  • Email Automation: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Spike?

  • Seller: Spike
  • Year Founded: 2014
  • HQ Location: Herzliya, IL
  • Twitter: @SpikeNowHQ
    3,036 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 72% Small, 15% Medium

What Do G2 Reviewers Say About Spike?

AI-generated summary from verified user reviews

Pros
  • Users find Spike's ease of use remarkable, simplifying communications and enhancing their productivity significantly.
  • Users love the easy email management of Spike, appreciating its simple interface and organized personal messages.
  • Users love Spike's modern chat-like communication, which simplifies email management and enhances productivity through its intuitive design.
  • Users appreciate the intuitive chat-style interface of Spike, enhancing email management and reducing inbox anxiety significantly.
  • Users love Spike's chat-style interface and unified inbox, significantly enhancing productivity and email management.
Cons
  • Users note a lack of essential features in Spike, particularly impacting usability for structured and professional environments.
  • Users highlight limited features in Spike, noting message history caps and lack of search for Japanese text as significant drawbacks.
  • Users note integration issues with Spike, citing limited third-party support and occasional syncing problems with external email providers.
  • Users find Spike expensive, particularly feeling pressured towards paid plans due to limitations on the free tier.
  • Users express frustration with the limited customization options in Spike, impacting notification management and overall experience.

What Are Recent G2 Reviews of Spike?

What Are G2 Users Discussing About Spike?

Mailbutler

This is Mailbutler, the email plugin which makes your inbox smarter. Mailbutler gives you a multitude of useful, productivity-boosting features which you can access right in your inbox. It improves on the native features of your Apple Mail, Gmail or Outlook email client by offering smart functionality. It offers an artificial intelligence-powered email assistant that can write messages for you, Cloud Delivery so your scheduled email can be sent even if your computer is offline, advanced email tracking which doesn't require approval from your recipient, and a powerful Contacts feature which can help you improve your customer relationships, among many other smart, inbox-enhancing features. These include: • Smart Assistant: An AI-powered email assistant that writes, summarizes and improves messages, finds tasks and contacts, and responds for you. • Smart Send Later: Smart scheduling functionality to help you optimize your email delivery times. • Recipient Optimized Scheduling: Suggests the best time for you to send an email to maximize your chances of it being opened. • Email Tracking: Find out when, where, and how often your email or link was opened. For those using iCloud or IMAP email addresses, see exactly who has opened your email when you send a message to multiple recipients. Also send tracked emails from your mobile phone. • Snooze: Snooze less important emails temporarily and they’ll reappear at a time of your choosing. • Contacts: Get essential insights into your contacts to maintain peak customer communication. • Signatures: Beautiful and professional email signatures with extensive creative control. • Templates: Craft message templates to increase productivity and efficiency. • Tasks: Always remember to take action. Attach tasks to your contacts and emails and keep your to-dos organized. • Notes: Never forget anything again. Add notes to your contacts and emails so you never forget any important information. • Collaborators: Be consistent. Share contacts, notes, tasks, signatures, templates and more with your team members. === Why Mailbutler? === • We’re constantly upgrading and revamping features based on customer feedback • Mailbutler integrates directly and easily into your email client • Cross-platform functionality means if other members of your team are using other email clients, Mailbutler still works perfectly • All your messages are secure and never accessed or read by Mailbutler • Every user gets a 14-day free trial with no credit card required • Our dedicated customer support team responds to all queries within 24 hours === Testimonials === “Without a doubt, I recommend Mailbutler. It’s revolutionized my inbox.” Hollie Barac, Accountability and Productivity Partner “Mailbutler’s support feels personal and it’s what sets them apart from so many other companies.” Craig Bowman, President of Common Ground Consulting “With Email Tracking I can focus my energy on serving clients instead of chasing emails.” Charlene Brown, Owner of Bklyn Custom Designs === Got questions? === Contact us anytime at support@mailbutler.io Head to our Support Center for detailed help on using Mailbutler === Connect with us! === Facebook: https://www.facebook.com/mailbutler/ Twitter: https://twitter.com/mailbutler LinkedIn: https://www.linkedin.com/company/mailbutler-gmbh/

Average Rating: 4.5/5.0

Total Reviews: 65

How Do G2 Users Rate Mailbutler?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Ease of Use: 8.6/10 (Category avg: 8.9/10)
  • Attachment Search: 7.7/10 (Category avg: 8.4/10)
  • Email Automation: 9.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Mailbutler?

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Marketing and Advertising
  • Company Size: 82% Small, 9% Medium

What Do G2 Reviewers Say About Mailbutler?

AI-generated summary from verified user reviews

Pros
  • Users find Mailbutler's affordable pricing for the Smart Plan a great value for its professional tools and features.
  • Users value the AI integration in Mailbutler, enhancing professionalism and efficiency in managing email tasks.
  • Users value the excellent performance of read receipts in Mailbutler, enhancing professionalism and ease in email tasks.
  • Users find the excellent customer support of Mailbutler tremendously helpful in enhancing their email experiences.
  • Users highlight the ease of use of Mailbutler, particularly appreciating its Smart Plan and AI Assistant features.

What Are Recent G2 Reviews of Mailbutler?

What Are G2 Users Discussing About Mailbutler?

Paced Email

Paced Email is a privacy-first productivity tool based in the UK. We help you achieve a calmer email inbox while providing added privacy and identity protection. Use personalised or anonymous Paced Email addresses to buffer yourself from messages until you want them. Batch by day, week or month into convenient digests. Can also be used as a super effective burner email provider with a single click. Create disposable email addresses from your browser with our Safari, Chrome and Firefox compatible addon.

Average Rating: 4.9/5.0

Total Reviews: 25

How Do G2 Users Rate Paced Email?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)
  • Ease of Use: 9.5/10 (Category avg: 8.9/10)
  • Attachment Search: 10.0/10 (Category avg: 8.4/10)
  • Email Automation: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Paced Email?

  • Seller: Jemcode
  • Year Founded: 2014
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 84% Small, 4% Medium

What Do G2 Reviewers Say About Paced Email?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in Paced Email remarkable, with intuitive setup and streamlined email management features.
  • Users enjoy the easy and intuitive setup of Paced Email, making it a breeze to get started.
  • Users value the automation capabilities of Paced Email, enabling efficient workflows and streamlined email management.
  • Users value the seamless collaboration features of Paced Email, enhancing teamwork and communication efficiency effortlessly.
  • Users praise the incredible customer support of Paced Email, ensuring quick resolutions and clear communication.
Cons
  • Users feel that Gmail dependency is an issue, as spam emails still reach their Gmail accounts unnecessarily.

What Are Recent G2 Reviews of Paced Email?

What Are G2 Users Discussing About Paced Email?

Fastmail

Fastmail is a privacy-focused email hosting and productivity solution that helps businesses manage professional email communication, calendars, and contacts through a unified, ad-free platform. Founded in 1999 and independently operated from Melbourne, Australia, Fastmail provides organizations with custom domain email hosting, team collaboration tools, and administrative controls without relying on advertising revenue or scanning user data for commercial purposes. Fastmail is designed for small to mid-size businesses, professional teams, agencies, and organizations that require reliable email infrastructure paired with strong privacy practices. It supports companies that want to operate branded email addresses on their own domains. The platform also serves compliance-conscious organizations and some regulated industries through its email retention and archiving capabilities on the highest-tier plan. Fastmail's dedicated business plans offer per-user pricing with the flexibility to mix and match tiers across a team, allowing administrators to assign different storage and feature levels based on individual roles, all while reducing costs. Users can access their accounts through a polished web interface, native desktop applications for macOS, Windows, and Linux, and mobile apps for iOS and Android. The platform supports standard protocols including IMAP, SMTP, CalDAV, CardDAV, and WebDAV, ensuring compatibility with third-party clients such as Outlook and Apple Mail. Fastmail also co-authored and implements JMAP (JSON Meta Application Protocol), an open IETF standard that unifies email, contacts, and calendar synchronization under a single modern protocol. For AI-assisted workflows, Fastmail offers a Model Context Protocol (MCP) server, enabling integration with compatible AI tools and agents. Key features and capabilities include: ● Custom domain hosting and branded email addresses: Businesses can connect multiple custom domains, create individual mailboxes for team members, set up shared email addresses (e.g., support@yourbusiness.com), and configure DNS through a guided setup wizard. ● Team collaboration tools: Shared calendars, a company-wide contact address book, and shared mail folders allow teams to coordinate schedules, maintain centralized contact records, and collaboratively manage inbound communications, each from their own accounts. ● Administrative controls and user management: Account administrators can add or remove users, assign plan tiers, monitor storage usage, manage domains and aliases, and oversee account security settings from a centralized dashboard with consolidated billing. ● Privacy and security architecture: Fastmail does not display ads or scan email content for advertising purposes, and anonymizes remote image fetching to prevent tracking-pixel-based surveillance. All accounts include two-factor authentication, app-specific passwords, and session management. Data is hosted across geographically distributed data centers in the United States and the Netherlands, and the company operates under Australian law. ● Migration and interoperability: Built-in migration tools support importing email, contacts, and calendars. Open protocol support and a public JMAP API enable integration with existing workflows, automation tools, and custom applications.

Average Rating: 4.2/5.0

Total Reviews: 17

How Do G2 Users Rate Fastmail?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Ease of Use: 7.8/10 (Category avg: 8.9/10)
  • Attachment Search: 10.0/10 (Category avg: 8.4/10)

Who Is the Company Behind Fastmail?

  • Seller: FastMail
  • Year Founded: 1999
  • HQ Location: Melbourne, AU
  • LinkedIn® Page: www.linkedin.com
    311 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 76% Small, 29% Medium

What Are Recent G2 Reviews of Fastmail?

What Are G2 Users Discussing About Fastmail?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated March 7, 2025