Top Free Email Management Software

How Many Email Management Software Products Does G2 Track?

Total Products under this Category: 368

Category Stats (Nov 2026)

  • Average Rating: 4.38/5 (↓0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Bluemind (+1.71%) - Among all products in this category, Bluemind recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Email Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 42,900+ Authentic Reviews
  • 368+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Email Management Software

G2 Grid® for Email Management Software plotting products by satisfaction and market presence

Highlighted products: Microsoft 365, Superhuman Mail, Front, Missive, Microsoft Exchange, Hiver in Gmail, SaneBox, and Titan.

Underlying data: [Grid® JSON](https://www.g2.com/categories/email-management/grids.json?focus%5B%5D=microsoft365&focus%5B%5D=superhuman-mail&focus%5B%5D=front&focus%5B%5D=missive&focus%5B%5D=microsoft-microsoft-exchange&focus%5B%5D=hiver-in-gmail&focus%5B%5D=sanebox&focus%5B%5D=titan-titan)

Microsoft 365

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more.

Average Rating: 4.6/5.0

Total Reviews: 5,571

How Do G2 Users Rate Microsoft 365?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)
  • Attachment Search: 8.9/10 (Category avg: 8.5/10)
  • Email Automation: 9.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Microsoft 365?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT
  • Phone: +1 (877) 276-2464

Who Uses This Product?

  • Who Uses This: Owner, Manager
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 37% Medium, 35% Small

What Do G2 Reviewers Say About Microsoft 365?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of Microsoft 365, enhancing productivity across multiple devices effortlessly.
  • Users value the seamless team collaboration in Microsoft 365, enhancing productivity and flexibility across devices.
  • Users enjoy the integrated package of Microsoft 365, making it easy to manage multiple applications on various devices.
  • Users appreciate the seamless integration of Microsoft 365 with various tools, enhancing productivity and user experience.
  • Users appreciate the seamless integration of Microsoft 365, enhancing control and simplifying management for admins.
Cons
  • Users find the subscription cost expensive over time, impacting the overall affordability of Microsoft 365.
  • Users often note missing features in Microsoft 365, highlighting confusion and inconsistency across settings and updates.
  • Users find the learning curve of Microsoft 365 challenging due to its differences from the familiar desktop version.
  • Users find the limited features of Microsoft 365 frustrating, especially with inconsistent rollouts and scattered settings.
  • Users report that Microsoft 365 is lacking features, particularly in Word and PowerBI, impacting usability and efficiency.

What Are Recent G2 Reviews of Microsoft 365?

What Are G2 Users Discussing About Microsoft 365?

Front

Front is an AI customer operations platform built for the complexity of B2B customer relationships. It connects customer conversations, teams, AI agents, and tools on one platform so organizations can coordinate customer work across support, operations, customer success, account management, and other customer-facing teams. Front brings conversations across email, SMS, WhatsApp, live chat, social channels, and other connected channels into a shared workspace. Teams can assign clear ownership, collaborate directly alongside customer conversations, automate routing and workflows, coordinate handoffs across teams, and access relevant customer context without moving work across disconnected inboxes and tools. This gives teams greater visibility into the work behind each customer interaction while helping them respond accurately and efficiently. Front is particularly suited to complex B2B customer operations, where resolving a customer request may require multiple people, teams, systems, and steps. Rather than treating every interaction as an isolated support ticket, Front keeps the conversation connected to the context, ownership, and workflows required to move the customer's request forward. Integrations and APIs connect Front with the systems teams already use, helping relevant customer and operational information stay available where the work happens. AI works within the same workflows as your team. Autopilot, Front's omnichannel AI agent, runs complex customer work from end to end, and teams can build custom Autopilot agents for their brands, teams, and processes. Customers can also bring in external AI agents to join Front as teammates and set their scope and permissions. Copilot gives teams the context, the draft, and the prep for every customer conversation. Organizations decide where AI agents take on work, where human judgment is needed, and how both operate with shared context and clear guardrails. Front combines customer conversations with workflow automation, collaboration, analytics, integrations, and AI so teams can manage complex customer work without losing visibility or control as they scale. More than 9,300 businesses, including Uber Freight, Stripe, and OpenAI use Front to coordinate customer operations and keep teams, tools, and customer conversations in sync.

Average Rating: 4.7/5.0

Total Reviews: 2,491

How Do G2 Users Rate Front?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)
  • Attachment Search: 8.3/10 (Category avg: 8.5/10)
  • Email Automation: 8.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Front?

  • Seller: Front App
  • Company Website:
  • Year Founded: 2014
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    560 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Account Manager
  • Top Industries: Logistics and Supply Chain, Computer Software
  • Company Size: 49% Small, 42% Medium

What Do G2 Reviewers Say About Front?

AI-generated summary from verified user reviews

Pros
  • Users value Front's ease of use, praising its intuitive setup and efficient handling of team communications.
  • Users value the streamlined communication in Front, enhancing workflow and ensuring efficient management of customer interactions.
  • Users love the team collaboration features in Front, enhancing workflow and ensuring efficient message handling.
  • Users value Front's customizable rules and organization, enhancing workflow and improving communication effectively.
  • Users appreciate the efficiency of Front's email management, benefiting from integrated replies and collaborative features.
Cons
  • Users find missing features frustrating, including API limitations, layout confusion, and calendar update issues.
  • Users report email delivery delays and complications with tag management, leading to confusion and frustration.
  • Users find the cost and occasional system issues of Front to be significant drawbacks in their experience.
  • Users experience email management issues with delays and confusing tag functionalities, affecting daily productivity.
  • Users experience email communication issues with mixed emails and minor API rough edges that hinder automation.

What Are Recent G2 Reviews of Front?

What Are G2 Users Discussing About Front?

Missive

Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? Losing the thread when the person who owns it is out? What if your business could manage all your email accounts, including its shared inboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram—all in one place? Missive is inbox collaboration for teams that run on email. Every conversation gets an owner, so nobody replies twice and nothing sits unread for a week. Teammates discuss a thread in private comments right beside it instead of forwarding it around, and when someone's away, whoever picks it up gets the full history. Missive's AI assistant works inside the inbox. It reads a thread and drafts a reply in your voice, searches your email, contacts and calendar, and reads attachments. Through MCP it pulls context from tools like ClickUp, Todoist and Stripe—and the reverse, letting Claude, ChatGPT or Cursor act on your conversations, contacts and drafts from outside Missive. Bring your own Claude, OpenAI or Gemini key, or use Missive AI credits. You approve before anything sends. Used by over 6500 businesses, including accounting firms, manufacturers, property management companies, travel agencies, legal practices, and logistics teams. -- Key features • Team Inboxes: Shared addresses the whole team works from, with assignment so every conversation has a clear owner and coverage when someone's out. • Internal comments and @mentions: Discuss a thread in a private sidebar next to the actual email. The customer never sees it. • AI assistant: Drafts replies in your voice, searches your inbox, contacts and calendar, and reads attachments. Labels, events and sends happen only after you approve. • MCP in both directions: Missive AI connects out to tools like ClickUp, Todoist and Stripe, and Missive's MCP server lets Claude, ChatGPT or Cursor work on your inbox from outside. • Automated Workflows: Create customizable rules to automate repetitive tasks and use AI to get even more efficiency. Popular use cases include auto-categorization of emails, auto-follow-up emails, automatic forwarding of receipts, and out-of-office auto-responses. • Canned responses: Save time with pre-written replies to customer inquiries, sales pitches, or to include that PDF you always need to attach when signing up a new client. • Integrations: Pipedrive, HubSpot, Shopify, Airtable, ClickUp, Asana, Dialpad, Twilio, Aircall, Zapier, and a REST API for building your own.

Average Rating: 4.7/5.0

Total Reviews: 860

How Do G2 Users Rate Missive?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.8/10)
  • Ease of Use: 8.8/10 (Category avg: 8.8/10)
  • Attachment Search: 7.8/10 (Category avg: 8.5/10)
  • Email Automation: 8.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Missive?

  • Seller: Missive
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Quebec, QC
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Accounting, Marketing and Advertising
  • Company Size: 88% Small, 12% Medium

What Do G2 Reviewers Say About Missive?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy team collaboration in Missive, which keeps communications organized and workflows streamlined.
  • Users appreciate the seamless team communication in Missive, which enhances collaboration and keeps information organized.
  • Users find Missive's ease of use exceptional, streamlining collaboration and email management effortlessly within teams.
  • Users appreciate the streamlined team collaboration in Missive, enhancing productivity with features like shared inboxes and real-time co-editing.
  • Users appreciate the communication ease of Missive, enhancing team collaboration and reducing email clutter.
Cons
  • Users have noted missing features, like limited search capabilities and lack of table editing options in emails.
  • Users find the learning curve steep with Missive's features, requiring time to configure settings effectively.
  • Users find the search functionality lacking, particularly struggling with filtering and locating older messages effectively.
  • Users often find the search difficulty in Missive challenging, especially for older or specific messages.
  • Users note a steep learning curve with Missive, requiring time to configure features and workflows effectively.

What Are Recent G2 Reviews of Missive?

What Are G2 Users Discussing About Missive?

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Hiver in Gmail

Hiver in Gmail transforms Gmail into a powerful agentic helpdesk. Teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests more efficiently, all without leaving the comfort and familiarity of their Gmail inbox. Hiver also offers Hiver Omni, an omnichannel customer service platform that brings email, chat, voice, Slack, SMS, and social into one queue. Unlike Hiver in Gmail, which works inside Gmail, Hiver Omni is a standalone platform with its own interface. Key features of Hiver in Gmail: - Shared Inbox Management: Shared inboxes like support@, info@, or help@ can be managed directly inside Gmail. Every incoming email can be assigned to a specific person, and teammates can collaborate through internal notes without a single forward or CC. - Cross-team collaboration: Resolve complex requests without losing context between teams. Hiver keeps conversation history, private notes, handoffs, and Slack discussions connected to the customer thread, so everyone involved works from the same picture. - Ticketing: Give every request clear ownership and structure, with status, priority, custom fields, queues, SLAs, and a complete history of every action. Teams can configure ticket fields and define SLAs in natural language, while built-in audit trails keep work accountable and reporting-ready. -AI Agents: AI Agents take customer requests from intent to resolution. They understand what the customer needs, gather relevant context, follow your team’s procedures, take actions across connected systems, and respond. They resolve requests autonomously and bring in your team when human judgment is needed. - AI Copilot: When a request needs a person, Copilot does the groundwork. It finds similar issues, gathers context, drafts replies in your team’s tone, recommends next steps, and takes directed actions, such as updating Salesforce or retrieving information from Confluence. Your team stays in control, reviewing and approving what goes out. - Self-updating help center: Turn every resolution into knowledge that compounds. Hiver AI turns resolved conversations into help center articles and flags existing content when it becomes outdated or conflicts with how your team actually resolves issues. - Integrations & Workflows: Connect the tools your team already uses and automate the work between them. Workflows route, assign, tag, triage, and escalate requests using conditions and data from your apps. Teams can build workflows, define triage rules, and trigger actions across connected systems using natural language. - Analytics: Reporting covers volume, response and resolution times, SLA attainment, and satisfaction, broken out by channel, team, and individual. It also tracks quality and customer health, and surfaces trends across conversations. Your team can query the data in natural language, inside Hiver or through MCP. - Customer Intelligence: Build a living understanding of every customer account. Hiver brings together conversations, CRM data, product usage, and calls to continuously assess health, sentiment, and churn risk. Ask AI answers deeper questions about each account, while AI Agents and your team use that intelligence to make every interaction more informed, relevant, and personal. Support teams at 10,000+ organizations, including the likes of Bynder, Epic Games, and Flexport, trust Hiver to run their support function. Part of what drives that trust is knowing Hiver in Gmail comes with 24x7 product support led by humans, on all its plans, regardless of what tier you’re on.

Average Rating: 4.6/5.0

Total Reviews: 1,267

How Do G2 Users Rate Hiver in Gmail?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)
  • Attachment Search: 8.1/10 (Category avg: 8.5/10)
  • Email Automation: 8.5/10 (Category avg: 8.5/10)

Who Is the Company Behind Hiver in Gmail?

  • Seller: Hiver
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    276 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 66% Small, 27% Medium

What Do G2 Reviewers Say About Hiver in Gmail?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Hiver in Gmail, appreciating customizable features and efficient automation options.
  • Users benefit from the enhanced team collaboration features in Hiver, streamlining workload and improving communication tracking.
  • Users commend the intuitive and user-friendly email management of Hiver, enhancing efficiency within Gmail.
  • Users find communication capabilities of Hiver in Gmail effective, notably appreciating task assignments and automation features.
  • Users appreciate the collaborative features of Hiver for enhancing teamwork and streamlining shared inbox management.
Cons
  • Users find email issues frustrating, as tagging and separating emails can be confusing and error-prone.
  • Users feel the missing features of Hiver limit its effectiveness compared to more comprehensive help desk solutions.
  • Users find Hiver's limited features in the free plan restrict productivity and hinder effective management of emails.
  • Users find the slow loading can hinder quick actions and create frustration during high-paced tasks.
  • Users experience bug issues that hinder quick actions and can lead to disconnects during use.

What Are Recent G2 Reviews of Hiver in Gmail?

SaneBox

SaneBox is an email management tool that helps the average worker save at least 2.5 hours per week so they can spend more time outside their inbox. Founded in 2011, SaneBox offers individuals and enterprise clients alike a full suite of email organizational tools to take back control of their inbox.

Average Rating: 4.8/5.0

Total Reviews: 244

How Do G2 Users Rate SaneBox?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.8/10)
  • Ease of Use: 9.5/10 (Category avg: 8.8/10)
  • Attachment Search: 8.8/10 (Category avg: 8.5/10)
  • Email Automation: 9.6/10 (Category avg: 8.5/10)

Who Is the Company Behind SaneBox?

  • Seller: SaneBox
  • Year Founded: 2010
  • HQ Location: Boston, MA
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 80% Small, 9% Medium

What Do G2 Reviewers Say About SaneBox?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of SaneBox, relishing its simple setup and effective email organization.
  • Users value the easy email management of SaneBox, significantly reducing clutter and saving time in inbox organization.
  • Users love how SaneBox offers effective email management, simplifying inbox organization and saving them valuable time.
  • Users value the efficiency of SaneBox, saving time and keeping their inboxes organized effortlessly.
  • Users appreciate the easy setup of SaneBox, simplifying email management and enhancing productivity effortlessly.
Cons
  • Users note that SaneBox can be expensive when adding multiple accounts, affecting its overall value perception.
  • Users find the lack of training in SaneBox requires time and frequent checks for spam accuracy.
  • Users find the learning curve to be steep, requiring additional time for training and verification of spam classification.
  • Users desire more options and customizations in SaneBox, feeling the current features are insufficient for its price.
  • Users point out the inadequate AI features of SaneBox, indicating a need for more options and better functionality.

What Are Recent G2 Reviews of SaneBox?

What Are G2 Users Discussing About SaneBox?

Neo

Neo is an email and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 130,000 small businesses trust Neo. Neo is an all-in-one business email platform where you get a custom business email address (yourname@yourcompany.com) that matches your brand name and powerful features that help grow your brand. A business email address adds credibility and instills trust in your clients and customers for your brand. And the best part? We'll help you with a domain name if you don't already have one! Neo also includes an AI designed website and requires no setup or coding. Neo is packed with a range of tools along with rich webmail, including integrated Calendar and Contacts apps, email marketing, appointment scheduling, an AI email assistant to write and respond to any email, read receipts, and a host of other productivity and security features. Ideal for: Small businesses, entrepreneurs, and startups seeking a comprehensive email suite to engage with clients and teammates effectively.

Average Rating: 4.6/5.0

Total Reviews: 143

How Do G2 Users Rate Neo?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.8/10)
  • Ease of Use: 9.5/10 (Category avg: 8.8/10)
  • Attachment Search: 9.1/10 (Category avg: 8.5/10)
  • Email Automation: 8.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Neo?

  • Seller: Neo
  • HQ Location: Boston, US
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, CEO
  • Top Industries: Marketing and Advertising, Retail
  • Company Size: 89% Small, 4% Medium

What Do G2 Reviewers Say About Neo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Neo, finding it intuitive and perfect for staying organized and professional.
  • Users value Neo for its affordability, enjoying significant cost savings for professional email services and excellent support.
  • Users find the easy setup of Neo refreshingly straightforward, ensuring a smooth start for their email accounts.
  • Users commend the easy setup of Neo, making it accessible and user-friendly for new customers.
  • Users value Neo's affordability, with significant savings on subscription costs, enhancing their overall email experience.
Cons
  • Users express concern over pricing issues, wishing for more features and flexibility without needing to upgrade plans.
  • Users feel the price is expensive after the trial, wishing for more features in the basic plan.
  • Users feel the platform has limited features in the basic plan, wishing for more flexibility and options.
  • Users report a difficult setup process for Neo, often needing support to resolve installation issues.
  • Users feel that Neo lacks advanced features and customisation options, making scaling and management more challenging.

What Are Recent G2 Reviews of Neo?

Hive

Hive is an all-in-one project management software platform that helps teams plan, collaborate, automate workflows, and deliver projects faster. Designed for organizations of every size, Hive combines powerful project planning, task management, team collaboration, and workflow automation tools in one customizable workspace. Whether you're managing marketing campaigns, product launches, creative projects, client work, or cross-functional initiatives, Hive adapts to your team's unique processes. Unlike rigid project management tools, Hive offers flexible workflows, customizable dashboards, and multiple project views so every team can work the way they work best. Hive empowers marketing, operations, product, IT, creative, and remote teams with the tools they need to stay organized and aligned. With customizable workflows and powerful collaboration features, teams can centralize work, reduce manual tasks, and improve visibility across every project. Key capabilities include: - Multiple project views, including Kanban boards, Gantt charts, calendars, tables, and lists - Task management with custom fields, dependencies, milestones, and priorities - Workflow automation to eliminate repetitive work - Real-time team collaboration with messaging, comments, and file sharing - Time tracking, reporting, and analytics - Integrations with hundreds of popular business applications Every organization works differently, which is why Hive is built to be one of the most customizable project management platforms available. Teams can create workflows tailored to their business processes using custom fields, project templates, automations, approvals, and integrations. Instead of forcing teams to change how they work, Hive adapts to existing workflows — helping organizations improve efficiency without disrupting productivity. Hive gives teams the flexibility to manage projects from the perspective that works best for them. Switch seamlessly between: - Kanban boards for agile workflows - Gantt charts for timeline planning - Calendar views for scheduling - Table and List views for detailed task management These flexible project views help teams track deadlines, manage resources, identify bottlenecks, and keep projects moving forward. Hive brings projects, communication, and documentation together in one centralized workspace. Team members can collaborate in real time, assign tasks, share files, provide feedback, and monitor project progress without switching between multiple tools. By combining project planning, collaboration, automation, and reporting in a single platform, Hive helps teams reduce busywork and focus on delivering results. Hive is more than just task management software—it's a scalable work management platform built to evolve alongside your business. As your needs change, Hive continues to expand through new features, integrations, and customer-driven enhancements. With flexible customization, powerful automation, and dedicated customer support, Hive enables organizations to streamline workflows, improve cross-functional collaboration, and execute projects with greater speed and confidence.

Average Rating: 4.6/5.0

Total Reviews: 657

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How Do G2 Users Rate Hive?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)
  • Attachment Search: 10.0/10 (Category avg: 8.5/10)
  • Email Automation: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Hive?

  • Seller: Hive
  • Company Website:
  • Year Founded: 2016
  • HQ Location: New York, New York
  • LinkedIn® Page: www.linkedin.com
    63 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, Graphic Designer
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 63% Small, 29% Medium

What Do G2 Reviewers Say About Hive?

AI-generated summary from verified user reviews

Pros
  • Users value the advanced project management features of Hive, enhancing collaboration and streamlining workflow processes.
  • Users appreciate Hive's ease of use, benefiting from intuitive project management and seamless collaboration tools.
  • Users love Hive's team collaboration features, enhancing communication and streamlining teamwork across multiple projects and tasks.
  • Users love Hive's project handling features, enabling efficient tracking, collaboration, and easy access to project statuses.
  • Users value the organizational capabilities of Hive, enhancing efficiency in project management and teamwork.
Cons
  • Users find Hive lacks essential missing features like real-time data processing and efficient task reassignment tools.
  • Users find the initial learning curve of Hive overwhelming, particularly for smaller teams adapting to its extensive features.
  • Users report limited features in Hive's PC and mobile apps, making urgent tasks difficult and slow to process.
  • Users find Hive's interface not intuitive, leading to difficulties in navigating its extensive feature set effectively.
  • Users find Hive's complexity overwhelming, particularly its initial learning curve and potential for over-configuration.

What Are Recent G2 Reviews of Hive?

Boomerang for Gmail

Boomerang for Gmail is a powerful browser extension that delivers one click calendar scheduling plus powerful email management tools. Why should you use Boomerang? - #1 free meeting scheduling and email management tool for Gmail - Trusted by millions of users all over the world - Security audit by Google - Google Premier Partner - SOC 2 Type 2 certified - Featured in The New York Times, Lifehacker, The Next Web, and more - Used by organizations like Lyft, Netflix, Twitter, and more The ultimate calendar scheduling app and email productivity tool for Gmail™. You can schedule meetings right from your inbox, schedule emails to be sent later, track responses, set up recurring emails, and use AI to write better emails. ▣ The best way to schedule meetings ▣ Schedule meetings via a clickable, always up to date, patented Magic Live Calendar sent in your email invite. 🗓 Bookable Schedule: Set up a schedule of available times, use it again and again. Supports multiple-calendars, Zoom and Google Meet integration, dual time zones, and more. 🗓 Suggest Times: Schedule one-off meetings in a single email - no more back and forth. Supports multiple-calendars, Zoom and Google Meet integration, dual time zones, and more. 🗓 Share Free/Busy: A lightweight way to share your availability without giving up your privacy, even across domains! The person you’re simply clicks on a time slot and confirms. You both automatically have events placed on your calendar complete with details like phone number, Google Meet, or Zoom meeting link. Plus you’ll both receive reminder emails before the meeting. ▣ Tame your inbox ▣ ✓ Track responses ✓ Track emails with read receipts ✓ Schedule emails to automatically send when you want ✓ Set up recurring emails ✓ Pause your inbox ✓ “Snooze” incoming emails. Boomerang helps keep your Inbox clean, without losing track of important messages. And it’s the only email reminder service that can alert you if you do not get a reply to a message. Boomerang also includes Respondable, an AI-powered assistant that predicts the likelihood that the message will receive a response, right in your compose window.

Average Rating: 4.6/5.0

Total Reviews: 417

How Do G2 Users Rate Boomerang for Gmail?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)
  • Attachment Search: 8.7/10 (Category avg: 8.5/10)
  • Email Automation: 8.8/10 (Category avg: 8.5/10)

Who Is the Company Behind Boomerang for Gmail?

  • Seller: Baydin
  • Year Founded: 2010
  • HQ Location: Mountain View, US
  • LinkedIn® Page: www.linkedin.com
    26 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 62% Small, 28% Medium

What Do G2 Reviewers Say About Boomerang for Gmail?

AI-generated summary from verified user reviews

Pros
  • Users love the easy scheduling with Boomerang, making it quick to manage appointments and reminders efficiently.
  • Users value the reminder features of Boomerang, which enhance productivity by ensuring timely follow-ups and organized email management.
  • Users value the scheduling efficiency of Boomerang, noting it enhances productivity and organization in email management.
  • Users value the time-saving features of Boomerang for Gmail, enhancing productivity and simplifying email management.
  • Users love the automated reminders in Boomerang for Gmail, enhancing productivity and ensuring important tasks aren't overlooked.
Cons
  • Users find the interface cluttered and confusing, which complicates managing scheduled emails effectively.
  • Users find Boomerang for Gmail to be time-consuming, with slow inbox performance and repetitive tasks affecting productivity.
  • Users experience syncing issues with scheduled emails, leading to frustration and a cluttered interface during heavy usage.
  • Users find the confusing interface of Boomerang for Gmail can hinder effective email management and usability.
  • Users experience slow inbox performance and frustrating syncing issues, compounded by a cluttered interface and premium features.

What Are Recent G2 Reviews of Boomerang for Gmail?

What Are G2 Users Discussing About Boomerang for Gmail?

Fyxer

Fyxer is an AI email and meeting assistant for busy professionals and teams. It plugs straight into Gmail and Outlook and starts helping on day one, with almost no setup. What Fyxer does Organises your inbox. Fyxer sorts incoming email into clear labels so you can see what needs a reply, what's waiting on someone else, and what can wait. You can tailor the labels to how you work. Drafts replies in your voice. Fyxer learns how you write and prepares draft replies for you to review, edit and send. Takes meeting notes. Fyxer joins your Zoom, Google Meet and Microsoft Teams calls, writes the notes, and drafts the follow-up email. Tracks your commitments. Fyxer spots the things you've promised to do across email and meetings and brings them together in one place. Answers questions about your work. With Fyxer Chat, you can search your inbox, meeting notes and files in plain language. Who it's for Fyxer was built by the team behind an executive assistant agency, and it's used by people who spend a lot of their day in email: founders, salespeople, recruiters, estate agents, consultants and anyone else who's buried in admin. Teams can roll it out across the company with central billing and support. Why people choose Fyxer It works in the tools you already use, it needs little to no training, and most users save more than an hour a day.

Average Rating: 4.1/5.0

Total Reviews: 21

How Do G2 Users Rate Fyxer?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.8/10)
  • Ease of Use: 8.9/10 (Category avg: 8.8/10)
  • Attachment Search: 9.4/10 (Category avg: 8.5/10)
  • Email Automation: 9.2/10 (Category avg: 8.5/10)

Who Is the Company Behind Fyxer?

  • Seller: Fyxer
  • Year Founded: 2023
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    127 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 81% Small, 14% Medium

What Do G2 Reviewers Say About Fyxer?

AI-generated summary from verified user reviews

Pros
  • Users love the efficient email management of Fyxer, streamlining communication and enhancing productivity seamlessly.
  • Users find Fyxer incredibly easy to use, seamlessly integrating into Microsoft 365 for effortless note-taking and organization.
  • Users praise the AI email integration in Fyxer for its quick learning and accurate drafts, enhancing productivity.
  • Users rave about the fantastic AI for email drafting, quickly adapting to specialized fields like accounting and taxation.
  • Users value the automation capabilities of Fyxer, as it learns quickly and enhances email drafting efficiency.
Cons
  • Users feel the lack of customization makes it difficult to tailor transcripts and action items to their preferences.
  • Users find that limited customization options for transcript formats and action items could be improved for better usability.

What Are Recent G2 Reviews of Fyxer?

Help Scout

Help Scout is the AI support suite that turns customer conversations into growth and retention. For over 15 years, it’s helped teams not only deliver world-class service, but understand the larger story of every customer relationship. - Inbox brings every support channel into one space built for collaboration between teams and AI. In their first year, companies take on 56% more conversations on average. - Envoy combines frontier AI models with insights learned from 3+ billion conversations to power Scout, an AI agent that resolves 73% of conversations on average. - Copilot acts as a senior-level teammate built right into the Inbox so your team always knows the right next step. - Signal gives support leaders the data to spot friction early and make better decisions across the whole business. Intuitive enough to adopt in a day and powerful enough to grow with your business, 80% of customers stay for 4+ years. Join 12,000+ teams setting a new standard for service.

Average Rating: 4.4/5.0

Total Reviews: 423

How Do G2 Users Rate Help Scout?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 8.8/10)
  • Attachment Search: 9.2/10 (Category avg: 8.5/10)
  • Email Automation: 9.2/10 (Category avg: 8.5/10)

Who Is the Company Behind Help Scout?

  • Seller: Help Scout
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Boston, MA
  • LinkedIn® Page: www.linkedin.com
    290 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Small, 33% Medium

What Do G2 Reviewers Say About Help Scout?

AI-generated summary from verified user reviews

Pros
  • Users love the user-friendly interface of Help Scout, making navigation and team management seamless and efficient.
  • Users value the intuitive interface and seamless communication features of Help Scout, enhancing team collaboration and efficiency.
  • Users appreciate the helpfulness of Help Scout for team management and efficient customer support tracking.
  • Users praise the exceptional customer support of Help Scout, noting its efficiency and reliability in resolving queries.
  • Users appreciate the easy-to-use knowledge base of Help Scout, empowering customers to find solutions independently.
Cons
  • Users find a lack of features in Help Scout, particularly regarding reporting and advanced analytics options.
  • Users find Help Scout's limited features frustrating, especially compared to other platforms and for advanced reporting needs.
  • Users find Help Scout lacking in missing features, especially in reporting, customization, and advanced analytics options.
  • Users find Help Scout's limited customization options restrictive, hindering advanced workflows and design flexibility.
  • Users feel that Help Scout's limited functionality restricts content visibility and advanced features often require additional subscriptions.

What Are Recent G2 Reviews of Help Scout?

What Are G2 Users Discussing About Help Scout?

Spark for Teams

Spark for Teams is a collaborative email platform builds on the foundation of the Spark email app, which is widely recognized for its smart features that help users manage their email more efficiently. The primary goal of Spark for Teams is to enhance team productivity and streamline communication by offering several key features: 1. **Shared Inboxes**: Teams can collaborate on emails from shared addresses like support@ or info@, ensuring that all team members can access and respond to messages. 2. **Shared Emails**: Stop forwarding or screenshooting your emails to post them into Slack or Microsoft Teams — with Shared Emails you could paste a link and your team will have access to all the email conversations without noisy "adding to cc" emails. 3. **Email Delegation**: Assign emails to team members directly within the app, allowing for clear responsibility and follow-up on tasks. 4. **Team Comments**: Team members can discuss emails internally without forwarding or copying emails back and forth, making internal communication more efficient. 5. **Shared Drafts +AI**: Collaborate on email drafts in real-time, allowing multiple team members to contribute to the creation of important messages. 6. **Templates +AI**: Create and share email templates within the team to ensure consistent communication and save time on repetitive responses. 7. **+AI Meeting Notes** can transcribe and summarize your meeting to capture every point. Fully focus during every discussion and never miss a detail. No bots joining your call, works with any meeting tool. Access all your meeting notes anytime in Spark Mail App. 8. **Centralized Email Management**: Manage multiple email accounts from a single interface, which is particularly useful for teams handling multiple projects or client accounts. 9. **Smart Inbox +AI**: Prioritize important emails and filter out distractions with intelligent sorting and categorization of incoming messages. 10. **Integrations**: Connect Spark with other productivity tools like Trello, Asana, and more to streamline workflows and ensure that email communications integrate smoothly with other team activities. Spark for Teams aims to reduce the chaos often associated with team email management by providing a suite of tools that enhance collaboration, improve communication efficiency, and streamline workflows.

Average Rating: 4.4/5.0

Total Reviews: 22

How Do G2 Users Rate Spark for Teams?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.8/10)
  • Ease of Use: 9.4/10 (Category avg: 8.8/10)
  • Attachment Search: 6.7/10 (Category avg: 8.5/10)
  • Email Automation: 5.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Spark for Teams?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 86% Small, 9% Medium

What Do G2 Reviewers Say About Spark for Teams?

AI-generated summary from verified user reviews

Pros
  • Users highlight the user-friendly email management features of Spark for Teams, enhancing organization and workflow efficiency.
  • Users value the collaboration features in Spark for Teams, enabling seamless sharing and management of emails.
  • Users commend the ease of use of Spark for Teams, enhancing their efficiency and productivity without complications.
  • Users value the intuitive interface and smart inbox features of Spark for effective email management and organization.
  • Users value the efficient communication tools in Spark for Teams, enhancing collaboration and responsiveness within their teams.
Cons
  • Users often face bug issues like syncing delays and crashes, complicating their workflow and user experience.
  • Users express concern over missing features and inconsistencies between versions of Spark for Teams, impacting usability.
  • Users experience frequent software bugs including syncing delays, crashes, and unexpected changes that disrupt usability.
  • Users find the infrequent updates frustrating, as feature changes often occur without notice, causing confusion and delays.
  • Users notice a poor interface design on Spark for Teams, particularly on MacBooks, affecting smoothness and responsiveness.

What Are Recent G2 Reviews of Spark for Teams?

Canary Mail

Canary Mail helps users manage Gmail, Outlook, iCloud, Exchange, and IMAP accounts in one unified inbox across macOS, Windows, iPhone, iPad, and Android. It combines optional AI for writing, summaries, search, and triage with productivity tools like read receipts, Send Later, Snooze, templates, and Inbox Zero. For users who need stronger privacy and security, Canary Mail also includes PGP, SecureSend, tracker blocking, and security controls, without requiring users to switch email providers. Love Canary? Leave a review and help us improve.

Average Rating: 4.5/5.0

Total Reviews: 52

How Do G2 Users Rate Canary Mail?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
  • Ease of Use: 9.3/10 (Category avg: 8.8/10)
  • Attachment Search: 9.0/10 (Category avg: 8.5/10)
  • Email Automation: 9.4/10 (Category avg: 8.5/10)

Who Is the Company Behind Canary Mail?

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Consulting
  • Company Size: 85% Small, 9% Medium

What Do G2 Reviewers Say About Canary Mail?

AI-generated summary from verified user reviews

Pros
  • Users love the advanced AI features of Canary Mail, enhancing productivity and streamlining email management effortlessly.
  • Users love the intuitive design of Canary Mail, combining simplicity with powerful AI features for efficient email management.
  • Users love the clean and intuitive interface of Canary Mail, enhancing email management across multiple Apple devices.
  • Users love the intelligent AI features of Canary Mail, streamlining email management and enhancing productivity remarkably.
  • Users appreciate the email integration in Canary Mail, enhancing their organization and tracking of important communications.
Cons
  • Users report email issues such as ineffective AI responses and difficulties with folder organization and email display.
  • Users feel that improvement is needed in the AI email summarization and overall app functionality for ease of use.
  • Users find the interface design lacking, suggesting it needs a more intuitive and modern approach for easier use.
  • Users feel the interface is outdated, making navigation and feature discovery more challenging than it should be.
  • Users find the AI performance lacking, with features feeling forced and unhelpful in email summarization and composition.

What Are Recent G2 Reviews of Canary Mail?

What Are G2 Users Discussing About Canary Mail?

Spike

Spike is an AI-powered email and team communication platform that combines email, chat, meetings, and collaboration tools into a single, organized workspace. It is designed for professionals, small teams, and businesses that use email as their primary communication channel but want a faster, more streamlined way to manage daily interactions and tasks. By transforming traditional email into a chat-like format, Spike simplifies how users read and reply to messages. The platform removes repetitive headers, quoted text, and long chains, allowing conversations to appear as clean, continuous threads. Users can manage all email accounts, calendars, and contacts in one place while taking advantage of built-in AI to summarize conversations, draft replies, and organize the inbox automatically. Spike supports both individual and team use. Freelancers and professionals use it to manage clients and projects more efficiently, while teams rely on Spike to centralize communication, share files, and collaborate in real time without switching between multiple tools. Core Features: Conversational Email: Presents emails as natural chat-like conversations while remaining fully compatible with standard email protocols. AI Productivity Tools: Provides automatic summaries, suggested replies, translations, and content drafting to speed up workflow. Priority Inbox: Uses AI to sort incoming messages into relevant categories—Priority, Other, Notes, and Starred—helping users focus on what matters most. Integrated Meetings: Enables voice and video calls directly from email threads for faster coordination. Collaborative Notes and Docs: Allows users to create, edit, and share documents in real time within the inbox. Unified Inbox and Search: Consolidates multiple email accounts and calendars into a single interface with cross-account search. Shared Inbox: Helps teams manage customer and project communications collaboratively, ensuring faster response times. Compatibility: Works with Gmail, Outlook, iCloud, Office 365, Yahoo Mail, and all IMAP-supported accounts across desktop, mobile, and web platforms. Security and Privacy: Spike is ad-free and never sells or monetizes user data. All message data is encrypted using the AES-256 standard. Spike is suited for users seeking a unified communication platform that enhances productivity while maintaining the familiarity of email. It bridges the gap between traditional email clients and modern collaboration tools, offering a single, AI-enhanced workspace that helps individuals and teams stay focused and efficient.

Average Rating: 4.6/5.0

Total Reviews: 249

How Do G2 Users Rate Spike?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Ease of Use: 9.3/10 (Category avg: 8.8/10)
  • Attachment Search: 9.2/10 (Category avg: 8.5/10)
  • Email Automation: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Spike?

  • Seller: Spike
  • Year Founded: 2014
  • HQ Location: Herzliya, IL
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 72% Small, 15% Medium

What Do G2 Reviewers Say About Spike?

AI-generated summary from verified user reviews

Pros
  • Users find Spike's chat-style interface intuitive and efficient, streamlining email management and enhancing productivity.
  • Users enjoy the innovative chat-style interface of Spike, making email management intuitive and reducing inbox anxiety.
  • Users value Spike for its conversational chat-style interface, simplifying communication and reducing email fatigue significantly.
  • Users love the conversational chat-style interface of Spike, which simplifies email management and enhances productivity.
  • Users love Spike's chat-style interface, simplifying email management and enhancing productivity by reducing clutter and inbox anxiety.
Cons
  • Users are frustrated with the missing offline capabilities in Spike, limiting functionality during connectivity issues.
  • Users are frustrated by Spike's limited features, particularly in offline access and restrictions on the free tier.
  • Users find integration issues with Spike, particularly regarding calendar and third-party functionality, impacting their workflow efficiency.
  • Users express frustration with Spike's high costs and restrictive free plan, leading to early upgrades and dissatisfaction.
  • Users find the limited customization options in Spike restricting, especially compared to traditional email clients.

What Are Recent G2 Reviews of Spike?

What Are G2 Users Discussing About Spike?

Mailbutler

This is Mailbutler, the email plugin which makes your inbox smarter. Mailbutler gives you a multitude of useful, productivity-boosting features which you can access right in your inbox. It improves on the native features of your Apple Mail, Gmail or Outlook email client by offering smart functionality. It offers an artificial intelligence-powered email assistant that can write messages for you, Cloud Delivery so your scheduled email can be sent even if your computer is offline, advanced email tracking which doesn't require approval from your recipient, and a powerful Contacts feature which can help you improve your customer relationships, among many other smart, inbox-enhancing features. These include: • Smart Assistant: An AI-powered email assistant that writes, summarizes and improves messages, finds tasks and contacts, and responds for you. • Smart Send Later: Smart scheduling functionality to help you optimize your email delivery times. • Recipient Optimized Scheduling: Suggests the best time for you to send an email to maximize your chances of it being opened. • Email Tracking: Find out when, where, and how often your email or link was opened. For those using iCloud or IMAP email addresses, see exactly who has opened your email when you send a message to multiple recipients. Also send tracked emails from your mobile phone. • Snooze: Snooze less important emails temporarily and they’ll reappear at a time of your choosing. • Contacts: Get essential insights into your contacts to maintain peak customer communication. • Signatures: Beautiful and professional email signatures with extensive creative control. • Templates: Craft message templates to increase productivity and efficiency. • Tasks: Always remember to take action. Attach tasks to your contacts and emails and keep your to-dos organized. • Notes: Never forget anything again. Add notes to your contacts and emails so you never forget any important information. • Collaborators: Be consistent. Share contacts, notes, tasks, signatures, templates and more with your team members. === Why Mailbutler? === • We’re constantly upgrading and revamping features based on customer feedback • Mailbutler integrates directly and easily into your email client • Cross-platform functionality means if other members of your team are using other email clients, Mailbutler still works perfectly • All your messages are secure and never accessed or read by Mailbutler • Every user gets a 14-day free trial with no credit card required • Our dedicated customer support team responds to all queries within 24 hours === Testimonials === “Without a doubt, I recommend Mailbutler. It’s revolutionized my inbox.” Hollie Barac, Accountability and Productivity Partner “Mailbutler’s support feels personal and it’s what sets them apart from so many other companies.” Craig Bowman, President of Common Ground Consulting “With Email Tracking I can focus my energy on serving clients instead of chasing emails.” Charlene Brown, Owner of Bklyn Custom Designs === Got questions? === Contact us anytime at support@mailbutler.io Head to our Support Center for detailed help on using Mailbutler === Connect with us! === Facebook: https://www.facebook.com/mailbutler/ Twitter: https://twitter.com/mailbutler LinkedIn: https://www.linkedin.com/company/mailbutler-gmbh/

Average Rating: 4.5/5.0

Total Reviews: 65

How Do G2 Users Rate Mailbutler?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.8/10)
  • Ease of Use: 8.6/10 (Category avg: 8.8/10)
  • Attachment Search: 7.7/10 (Category avg: 8.5/10)
  • Email Automation: 9.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Mailbutler?

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Marketing and Advertising
  • Company Size: 82% Small, 9% Medium

What Do G2 Reviewers Say About Mailbutler?

AI-generated summary from verified user reviews

Pros
  • Users find Mailbutler's cost-effective pricing compelling, especially with the comprehensive features of the Smart Plan.
  • Users value the AI Integration in Mailbutler, enhancing email professionalism and streamlining tasks effortlessly.
  • Users value the excellent customer satisfaction provided by Mailbutler, enhancing their email experience with reliable features.
  • Users rave about the excellent customer support of Mailbutler, making email tasks easier and more professional.
  • Users find Mailbutler's ease of use exceptional, enhancing the professionalism and efficiency of their email tasks.

What Are Recent G2 Reviews of Mailbutler?

What Are G2 Users Discussing About Mailbutler?

Drag

Drag is the AI-powered inbox platform for teams on Gmail and Google Workspace. Used by 240,000+ users since 2017. Built for teams, open to every agent. Shared addresses like support@, sales@ and info@ become a team inbox inside Gmail, with assignment, collision detection, internal notes, automations and SLAs, in board, list or preview views. Emails stay in Gmail. Varley, Drag's AI, is included in the Plus and Pro plans. It drafts, tags and summarises conversations, answers your team in Copilot, and learns from your help center and past conversations. On Pro, Varley Agents resolve conversations on their own, with hand-offs to your team. Teams use Drag for: • Customer support: shared inboxes for support@ and help@, with SLAs, automations, a help center and live chat. • Sales and operations: track deals, requests and approvals as cards on a board, and manage finance@, hr@ and ops@ in one place. • WhatsApp (Pro): handle WhatsApp conversations next to email. • AI agents: connect Claude, ChatGPT or Cursor through Drag's MCP server, so your AI assistants work in the same inbox as your team. Key features: Shared inboxes — the whole team manages email together inside Gmail Varley AI — drafts, tags, summaries, sentiment and Copilot (Plus and Pro) Varley Agents — resolve conversations end to end with hand-offs to your team (Pro) Help center and live chat — answers and chats land in the same inbox as email WhatsApp — WhatsApp conversations next to email (Pro) Boards — kanban, list and preview views for tickets, deals and tasks Automations and SLAs — rules for routing, replies, escalations and business hours Internal notes and assignments — private discussion and a clear owner on every thread Email templates and sequences — shared, AI-assisted response libraries Reporting — response times, volume and team performance MCP server and REST API — connect Drag to Claude, ChatGPT, Cursor and your own tools (Pro) Drag runs as a Chrome extension inside Gmail and as web, desktop, iOS and Android apps. Backed by Techstars and featured by Google on the Chrome Web Store. Plans start at $12 per user per month billed yearly, with a 7-day free trial and no credit card required.

Average Rating: 4.5/5.0

Total Reviews: 255

How Do G2 Users Rate Drag?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
  • Ease of Use: 8.8/10 (Category avg: 8.8/10)
  • Attachment Search: 8.5/10 (Category avg: 8.5/10)
  • Email Automation: 7.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Drag?

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Non-Profit Organization Management, Leisure, Travel & Tourism
  • Company Size: 85% Small, 11% Medium

What Do G2 Reviewers Say About Drag?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless collaboration offered by Drag, enhancing workflow and team productivity significantly.
  • Users value the superior organization of Drag, enhancing teamwork and streamlining workflows for better productivity.
  • Users love the efficient team collaboration provided by Drag, enhancing workflow and saving significant time.
  • Users find Drag to be extremely user-friendly, enhancing collaboration and organization for efficient workflow management.
  • Users celebrate the efficient email management of Drag, enhancing team collaboration and streamlining workflows effortlessly.
Cons
  • Users feel the need for more customization options in Drag to enhance their experience and flexibility.
  • Users find the difficult setup challenging, particularly with complex features and a steep learning curve for beginners.
  • Users desire more customization options in Drag, feeling limited by current features.
  • Users experience a medium learning curve with Drag, finding initial setup and advanced features challenging.
  • Users find the steep learning curve a challenge, particularly with advanced functions and unfamiliarity with the interface.

What Are Recent G2 Reviews of Drag?

What Are G2 Users Discussing About Drag?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated March 7, 2025