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96 Mailbird Reviews
Overall Review Sentiment for Mailbird
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It's very easy to set up and use. Sets up in minutes, seamlessly Review collected by and hosted on G2.com.
There are numerous serious flaws. Printing from Mailbird is a nightmare. You never know what you are going to get. No preview window. Ambiguous "Print Conversation or Discussion" seems to do exactly the opposite and wastes paper. You can set it as default email but it won't print from other programs like QuickBooks. You first have to save your report as a pdf then attach the pdf to a new email. Templates are tedious to set up. The drafts folder fills up constantly with blank emails. I moved to Thunderbird which deals with all these issues much better but takes ages to set up features from add-ons. That will be another review. Mailbird isn't ready for prime time and they definitely should not be charging for it, I got tons of spam while using. Review collected by and hosted on G2.com.
It has a very good UX/UI and is fairly intutive. Migrating from Postbox was comparatively easy. Review collected by and hosted on G2.com.
Migration didn't recognize custom signatures and mapping alias addresses is far more complicated than it should be but the most frustrating aspect is the spellchecker broke a week after paying for the highest level plan level. Their customer service on the issue has been abysmal with as many as NINE DAYS between responses and at the time this is being written, they only just acknowledged the issue is system wide and they have no ETA on a fix. Review collected by and hosted on G2.com.
The most important reason I chose for Mailbird is that this emailclient can easily be linked to a lot of apps which make life easier. The former emailclient made it hard to link with certain apps on my mobile. Mailbird solved that in a few simple steps, so I can manage all my tasks from all my devices.
Besides that I also like that I can open most favourite apps from within Mailbird, like whatsapp, twitter, telegram, teams, etc.
There customer support is really helpfull and very fast. They think with you and try to find a solution and otherwise come up with work around.
In short, a good mail client and much more which is my default mailclient which I use every day. Review collected by and hosted on G2.com.
They have to find a solution for keeping separate incoming mail and outgoing mail which is an answer on an incoming mail. Now when I answer an incoming mail, the complete mail thread is moved to the send folder including the original incoming mail.
But they are working on right on this moment so I hope it will be solved soon. Review collected by and hosted on G2.com.
Interface is lovely, simple and slick (when it works properly) Review collected by and hosted on G2.com.
They pulled the rug on "lifetime" licences, they prioritise shiny but unwanted features over fixing bugs. Pricing forces most people onto the most expensive package with features many will never use or want.
I used mailchimp 2 on a lifetime license for several years and really enjoyed how simple it was for manging multiple email accounts. They then started putting more resources into the (in my opinion) pointelss apps such as AI and social intergrations etc and in doing this let the core email functionality slip. There is a long serving but that makes emails not load properly in the inbox that has made the software useless for me.
The final insult came whey they released 3.0, rug pulled the lifetime licenses. I even forgave them for this and purchased 3.0 in the hope they had also fixed the bug and I could start using the lovely interface again but despite ripping off those who paid for 2.0 and cranking the prices up for 3.0 they still hadn't even fixed this bug again prioritising new features over fixes.
On top of that their sales practices seem shady, they have had a "24 hour" sale on 3.0 licenses live for at least 3 months trying to trick people into purchasing before the timer runs out (they just reset the timer every evening).
Don't believe their inevitable reply to this review that 2.x is still supported, this has been lip service only since 3 was released.
Such as shame as the interface is 2nd to none but I refuse to deal with a company that screws its early users like this and has such shady tactics to increase sales. Review collected by and hosted on G2.com.
As a user of Mailbird 2, I was genuinely excited when I purchased the lifetime deal. The promise of a one-time payment for continuous access to their excellent app was a deal I couldn't pass up. Mailbird 2 has been my reliable companion, streamlining my email management with its intuitive interface and robust features.
However, my enthusiasm has been dampened by the latest development. The introduction of Mailbird 3, undeniably a more advanced and promising version, has come with an unexpected twist. The lifetime deal that I had happily invested in for Mailbird 2 no longer applies to this new upgrade. Review collected by and hosted on G2.com.
Having to pay again for Mailbird 3 feels like a betrayal of the trust I put in the "lifetime" deal for Mailbird 2. The term "lifetime" implies a long-term commitment, which I assumed would include subsequent versions of the software. However, it appears this is not the case.
While I understand that the development and maintenance of new software require resources and hence, costs, it's disappointing to face another payment request after purchasing what was marketed as a lifetime deal.
In conclusion, although I appreciate the improvements in Mailbird 3, the unanticipated additional cost has left me feeling disappointed and disillusioned with the brand. I hope Mailbird addresses this issue and considers its loyal customers who invested in the previous lifetime deal. Review collected by and hosted on G2.com.
As many other users I purchased a lifetime business license with Mailbird a few years ago. The license was sold as a full lifetime license, valid for the lifetime of the user and including all future versions and updates. Mailbird themselves have confirmed several times that the lifetime license was for all future versions and updates. Review collected by and hosted on G2.com.
Now since they have released Mailbird version 3, they have decided that all the users who have purchased lifetime license have to pay again for a new license. Even though the lifetime license they sold was for all future versions, users still have to buy another "lifetime" license to be able to update to version 3.
You only have to look at facebook, Reddit, Twitter etc. to see that many people have been scammed by this company and by their lies. The Mailbird program is fine, but there are many other programs that are just as good or better that actaully care about their customers and is not run by scammers. Just be warned if you buy a lifetime license for Mailbird version 3, you will have to continue to buy new license for every update no matter what they are claiming now. Review collected by and hosted on G2.com.
I have been using Mailbird, paid version, for several years. I am very happy with them. I like that I can open any one of a variety of social media, my calendar, or other helpful apps such as Trello which I use a lot. Any time I have an issue I can get a quick answer from support personnel. I also like the scheduling option. Review collected by and hosted on G2.com.
The only thing I wish they would correct is when I add photos to my mail and need them resized, I can only add one at a time. Review collected by and hosted on G2.com.
Support were pleasant and very responsive, unified inbox was a cool feature that worked well. Review collected by and hosted on G2.com.
A couple of years ago I paid for lifetime business subscription (version 2.0). Then, when Mailbird 3.0 was out they did nothing to inform me.
Over the time with version 2.x I have had several email support tickets, I have never been happy with the quality of this software and right now (Version 2.x) every send I do hangs.
To then ask me to pay nearly $200 to upgrade to Version 3 is absolutely amazing in my opinion.
They even informed me:
"Besides critical updates and security fixes, there will be no further improvements to Mailbird 2.0 - eventually both of these will also cease to be provided by the end of 2024. After this date, we cannot guarantee that Mailbird 2.x will continue to work properly, since no maintenance will be carried out on it.
Moving back to Mailbird 3.0, in order to receive future product updates we strongly recommend opting in for our Lifetime Updates add-on. This will ensure that your copy of Mailbird 3.0 continues to receive all subsequent updates that we will release over the following 12 months. If you choose not to purchase this optional add-on, any subsequent updates to Mailbird 3.0 will not be applied to your copy. Please note that Lifetime Updates cannot be purchased separately at a later stage."
So the buggy client I paid for will cease to work properly and as stated above they want me to pay a considerable amount of money to move to their new client.
I try not to be negative but I am really disappointed, even angry frankly with how I have been treated by this company's decision to not upgrade me.
I asked them, explicitly, what the terms were under which I purchased 'Lifetime' and they did not give me that information...
So, regardless of how wonderful version 3.x is, and yes their support is fast and responsive, you will see a number of angry 1 star reviews here for the reason given above.
For those seeking an alternative, I tried Canary Mail (looked amazing, crashed in Win 10) and Blue Mail (also looked amazing and wouldn't connect to my main email...)
Finally went with Vivaldi mail (free!!!!). Took some time and effort to get the accounts to connect, but once they did, love it.... has several cool features I suggest you check out.... Review collected by and hosted on G2.com.
It USED to be great. I could have all my emails from different accounts in one place. And it was fairly user friendly. Review collected by and hosted on G2.com.
I bought a LIFETIME license and then they upgraded to Mailbird 3 and said the Lifetime was only for 2. SHADY. The entire point of a lifetime license is to use it for the lifetime of the product no matter how many iterations they go through. If they didnt make enough to cover costs that should be on them not the consumer. Review collected by and hosted on G2.com.