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Mailbird Reviews & Product Details

Mailbird Overview

What is Mailbird?

Mailbird is an award-winning desktop email management client for Windows 10 and 11. Our email client works seamlessly with any IMAP, POP3 or Exchange email accounts, and is ideal for Google Workspace and Outlook users, with Mailbird for Mac coming up next. Mailbird customers can manage all their email accounts from a single pane, keeping personal and business emails separate, while also having the option to manage them together from a unified inbox. Mailbird offers an enhanced user experience by providing integrations with popular social media apps, as well as business productivity and team collaboration apps such as ChatGPT, Google Calendar, Dropbox, WhatsApp and Slack for instant messaging and Google Hangouts for video calling amongst others. Give Mailbird a go today, and see for yourself!

Mailbird Details
Languages Supported
Czech, Danish, German, Greek, English, French, Hungarian, Indonesian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Chinese (Simplified)
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Product Description

Email Client for Windows


Seller Details
Seller
Mailbird
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@mailbird
7,300 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®

Michael O.
MO
Overview Provided by:

Recent Mailbird Reviews

ML
Mike L.Small-Business (50 or fewer emp.)
2.5 out of 5
"Looks nice but major flaws"
It's very easy to set up and use. Sets up in minutes, seamlessly
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.0 out of 5
"Spellcheck has been broken for two weeks"
It has a very good UX/UI and is fairly intutive. Migrating from Postbox was comparatively easy.
JD
Jan D.Small-Business (50 or fewer emp.)
4.0 out of 5
"A fine all in one mailclient which make you life easier"
The most important reason I chose for Mailbird is that this emailclient can easily be linked to a lot of apps which make life easier. The former em...
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Mailbird Media

Mailbird Demo - Unified Inbox
All your different email accounts in one inbox
Mailbird Demo - Email tracking
Track your emails with Mailbird
Mailbird Demo - ChatGPT
Leverage ChatGPT in Mailbird
Mailbird Demo - Email Templates
Create practical and professional email templates
Mailbird Demo - Block Sender
Stop unwanted senders from contacting you
Mailbird Demo - Backgrounds
Choose from an enormous range of beautiful backgrounds
Answer a few questions to help the Mailbird community
Have you used Mailbird before?
Yes

Video Reviews

96 Mailbird Reviews

3.6 out of 5
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96 Mailbird Reviews
3.6 out of 5
96 Mailbird Reviews
3.6 out of 5

Mailbird Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MailbirdQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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ML
President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Mailbird?

It's very easy to set up and use. Sets up in minutes, seamlessly Review collected by and hosted on G2.com.

What do you dislike about Mailbird?

There are numerous serious flaws. Printing from Mailbird is a nightmare. You never know what you are going to get. No preview window. Ambiguous "Print Conversation or Discussion" seems to do exactly the opposite and wastes paper. You can set it as default email but it won't print from other programs like QuickBooks. You first have to save your report as a pdf then attach the pdf to a new email. Templates are tedious to set up. The drafts folder fills up constantly with blank emails. I moved to Thunderbird which deals with all these issues much better but takes ages to set up features from add-ons. That will be another review. Mailbird isn't ready for prime time and they definitely should not be charging for it, I got tons of spam while using. Review collected by and hosted on G2.com.

What problems is Mailbird solving and how is that benefiting you?

I was looking for an alternate for Outlook which became so corrupt after a time due to lack of built-in Unified Inbox. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mailbird?

It has a very good UX/UI and is fairly intutive. Migrating from Postbox was comparatively easy. Review collected by and hosted on G2.com.

What do you dislike about Mailbird?

Migration didn't recognize custom signatures and mapping alias addresses is far more complicated than it should be but the most frustrating aspect is the spellchecker broke a week after paying for the highest level plan level. Their customer service on the issue has been abysmal with as many as NINE DAYS between responses and at the time this is being written, they only just acknowledged the issue is system wide and they have no ETA on a fix. Review collected by and hosted on G2.com.

What problems is Mailbird solving and how is that benefiting you?

It does a good job at managing multiple email accounts through a single client and integrates with Google apps. Review collected by and hosted on G2.com.

JD
Freelance Software Developer/Designer/BA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mailbird?

The most important reason I chose for Mailbird is that this emailclient can easily be linked to a lot of apps which make life easier. The former emailclient made it hard to link with certain apps on my mobile. Mailbird solved that in a few simple steps, so I can manage all my tasks from all my devices.

Besides that I also like that I can open most favourite apps from within Mailbird, like whatsapp, twitter, telegram, teams, etc.

There customer support is really helpfull and very fast. They think with you and try to find a solution and otherwise come up with work around.

In short, a good mail client and much more which is my default mailclient which I use every day. Review collected by and hosted on G2.com.

What do you dislike about Mailbird?

They have to find a solution for keeping separate incoming mail and outgoing mail which is an answer on an incoming mail. Now when I answer an incoming mail, the complete mail thread is moved to the send folder including the original incoming mail.

But they are working on right on this moment so I hope it will be solved soon. Review collected by and hosted on G2.com.

What problems is Mailbird solving and how is that benefiting you?

It has solved the problem that I can link all my favourite apps on different devices Review collected by and hosted on G2.com.

BK
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Mailbird?

Interface is lovely, simple and slick (when it works properly) Review collected by and hosted on G2.com.

What do you dislike about Mailbird?

They pulled the rug on "lifetime" licences, they prioritise shiny but unwanted features over fixing bugs. Pricing forces most people onto the most expensive package with features many will never use or want.

I used mailchimp 2 on a lifetime license for several years and really enjoyed how simple it was for manging multiple email accounts. They then started putting more resources into the (in my opinion) pointelss apps such as AI and social intergrations etc and in doing this let the core email functionality slip. There is a long serving but that makes emails not load properly in the inbox that has made the software useless for me.

The final insult came whey they released 3.0, rug pulled the lifetime licenses. I even forgave them for this and purchased 3.0 in the hope they had also fixed the bug and I could start using the lovely interface again but despite ripping off those who paid for 2.0 and cranking the prices up for 3.0 they still hadn't even fixed this bug again prioritising new features over fixes.

On top of that their sales practices seem shady, they have had a "24 hour" sale on 3.0 licenses live for at least 3 months trying to trick people into purchasing before the timer runs out (they just reset the timer every evening).

Don't believe their inevitable reply to this review that 2.x is still supported, this has been lip service only since 3 was released.

Such as shame as the interface is 2nd to none but I refuse to deal with a company that screws its early users like this and has such shady tactics to increase sales. Review collected by and hosted on G2.com.

What problems is Mailbird solving and how is that benefiting you?

I wanted a nice simple mail client with a clean interface. Review collected by and hosted on G2.com.

Elias L.
EL
Co-Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mailbird?

As a user of Mailbird 2, I was genuinely excited when I purchased the lifetime deal. The promise of a one-time payment for continuous access to their excellent app was a deal I couldn't pass up. Mailbird 2 has been my reliable companion, streamlining my email management with its intuitive interface and robust features.

However, my enthusiasm has been dampened by the latest development. The introduction of Mailbird 3, undeniably a more advanced and promising version, has come with an unexpected twist. The lifetime deal that I had happily invested in for Mailbird 2 no longer applies to this new upgrade. Review collected by and hosted on G2.com.

What do you dislike about Mailbird?

Having to pay again for Mailbird 3 feels like a betrayal of the trust I put in the "lifetime" deal for Mailbird 2. The term "lifetime" implies a long-term commitment, which I assumed would include subsequent versions of the software. However, it appears this is not the case.

While I understand that the development and maintenance of new software require resources and hence, costs, it's disappointing to face another payment request after purchasing what was marketed as a lifetime deal.

In conclusion, although I appreciate the improvements in Mailbird 3, the unanticipated additional cost has left me feeling disappointed and disillusioned with the brand. I hope Mailbird addresses this issue and considers its loyal customers who invested in the previous lifetime deal. Review collected by and hosted on G2.com.

What problems is Mailbird solving and how is that benefiting you?

As a user of Mailbird 2, I was genuinely excited when I purchased the lifetime deal. The promise of a one-time payment for continuous access to their excellent app was a deal I couldn't pass up. Mailbird 2 has been my reliable companion, streamlining my email management with its intuitive interface and robust features.

However, my enthusiasm has been dampened by the latest development. The introduction of Mailbird 3, undeniably a more advanced and promising version, has come with an unexpected twist. The lifetime deal that I had happily invested in for Mailbird 2 no longer applies to this new upgrade. Review collected by and hosted on G2.com.

Response from Oliver Jackson of Mailbird

Hi Elias,

We're naturally sorry to hear of your disappointment - the Personal Pay Once license which you originally purchased will continue to work without issue on Mailbird 2.x.

Although the previous version of Mailbird has now reached the end of its lifecycle, we are committed to honoring any purchase of our product prior to the release of Mailbird 3.0.

Anyone who chooses to purchase a Mailbird 3.0 license now has the option to include an add-on which guarantees that they will continue to receive any and all new features or improvements.

We hope that this information proves helpful, and wish to apologize once more for any disappointment caused.

Verified User in Consulting
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mailbird?

As many other users I purchased a lifetime business license with Mailbird a few years ago. The license was sold as a full lifetime license, valid for the lifetime of the user and including all future versions and updates. Mailbird themselves have confirmed several times that the lifetime license was for all future versions and updates. Review collected by and hosted on G2.com.

What do you dislike about Mailbird?

Now since they have released Mailbird version 3, they have decided that all the users who have purchased lifetime license have to pay again for a new license. Even though the lifetime license they sold was for all future versions, users still have to buy another "lifetime" license to be able to update to version 3.

You only have to look at facebook, Reddit, Twitter etc. to see that many people have been scammed by this company and by their lies. The Mailbird program is fine, but there are many other programs that are just as good or better that actaully care about their customers and is not run by scammers. Just be warned if you buy a lifetime license for Mailbird version 3, you will have to continue to buy new license for every update no matter what they are claiming now. Review collected by and hosted on G2.com.

What problems is Mailbird solving and how is that benefiting you?

Nothing Review collected by and hosted on G2.com.

Kathleen W.
KW
Publisher/writer/owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Mailbird?

I have been using Mailbird, paid version, for several years. I am very happy with them. I like that I can open any one of a variety of social media, my calendar, or other helpful apps such as Trello which I use a lot. Any time I have an issue I can get a quick answer from support personnel. I also like the scheduling option. Review collected by and hosted on G2.com.

What do you dislike about Mailbird?

The only thing I wish they would correct is when I add photos to my mail and need them resized, I can only add one at a time. Review collected by and hosted on G2.com.

What problems is Mailbird solving and how is that benefiting you?

I have all my email accounts together and usually Facebook, my calendar, or Trello open in one window. Review collected by and hosted on G2.com.

Jason G.
JG
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Mailbird?

Support were pleasant and very responsive, unified inbox was a cool feature that worked well. Review collected by and hosted on G2.com.

What do you dislike about Mailbird?

A couple of years ago I paid for lifetime business subscription (version 2.0). Then, when Mailbird 3.0 was out they did nothing to inform me.

Over the time with version 2.x I have had several email support tickets, I have never been happy with the quality of this software and right now (Version 2.x) every send I do hangs.

To then ask me to pay nearly $200 to upgrade to Version 3 is absolutely amazing in my opinion.

They even informed me:

"Besides critical updates and security fixes, there will be no further improvements to Mailbird 2.0 - eventually both of these will also cease to be provided by the end of 2024. After this date, we cannot guarantee that Mailbird 2.x will continue to work properly, since no maintenance will be carried out on it.

Moving back to Mailbird 3.0, in order to receive future product updates we strongly recommend opting in for our Lifetime Updates add-on. This will ensure that your copy of Mailbird 3.0 continues to receive all subsequent updates that we will release over the following 12 months. If you choose not to purchase this optional add-on, any subsequent updates to Mailbird 3.0 will not be applied to your copy. Please note that Lifetime Updates cannot be purchased separately at a later stage."

So the buggy client I paid for will cease to work properly and as stated above they want me to pay a considerable amount of money to move to their new client.

I try not to be negative but I am really disappointed, even angry frankly with how I have been treated by this company's decision to not upgrade me.

I asked them, explicitly, what the terms were under which I purchased 'Lifetime' and they did not give me that information...

So, regardless of how wonderful version 3.x is, and yes their support is fast and responsive, you will see a number of angry 1 star reviews here for the reason given above.

For those seeking an alternative, I tried Canary Mail (looked amazing, crashed in Win 10) and Blue Mail (also looked amazing and wouldn't connect to my main email...)

Finally went with Vivaldi mail (free!!!!). Took some time and effort to get the accounts to connect, but once they did, love it.... has several cool features I suggest you check out.... Review collected by and hosted on G2.com.

What problems is Mailbird solving and how is that benefiting you?

email! Review collected by and hosted on G2.com.

Dustin R.
DR
PCA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Mailbird?

It USED to be great. I could have all my emails from different accounts in one place. And it was fairly user friendly. Review collected by and hosted on G2.com.

What do you dislike about Mailbird?

I bought a LIFETIME license and then they upgraded to Mailbird 3 and said the Lifetime was only for 2. SHADY. The entire point of a lifetime license is to use it for the lifetime of the product no matter how many iterations they go through. If they didnt make enough to cover costs that should be on them not the consumer. Review collected by and hosted on G2.com.

What problems is Mailbird solving and how is that benefiting you?

From what Ive gathered they're not solving the problems at all. Just saying you're out of luck sucker! Review collected by and hosted on G2.com.

Response from Oliver Jackson of Mailbird

Hi Dustin,

We're naturally sorry to hear of your disappointment - the Business Pay Once license which you originally purchased will continue to work without issue on Mailbird 2.x.

Although the previous version of Mailbird has now reached the end of its lifecycle, we are committed to honoring any purchase of a Mailbird 2.x license since we are not terminating the previous version of our product.

Anyone who chooses to purchase a Mailbird 3.0 license now has the option to include an add-on which guarantees that they will continue to receive any and all new features or improvements.

We hope that this information proves helpful, and wish to apologize once more for any disappointment caused.

Mike P.
MP
Chief Executive Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Mailbird?

Best email client available for every IMAP server other than Microsoft Review collected by and hosted on G2.com.

What do you dislike about Mailbird?

Loses connection to Microsoft accounts daily. Review collected by and hosted on G2.com.

What problems is Mailbird solving and how is that benefiting you?

Would be the best email client out there if they could connect to Microsoft (Outlook/Hotmail) accoutns without issue. Review collected by and hosted on G2.com.