Front Pricing

Name	Price	Features
Starter	$9per user/month	The essentials to get your team up and running Individual email inboxes 3 team inboxes included (email only) Assign and @mention 3 basic workflow rules
Plus	$24per user/month	Go beyond email and customize your workflow Everything in Starter, and: 5 team inboxes included (email, social, or chat only) 3rd party integrations Unlimited basic rules
Prime	$49per user/month	More inboxes and data to transform teamwork Everything in Plus, and: 15 team inboxes included (all types including SMS and WhatsApp) Advanced rules and integrations Analytics
Enterprise	$79per user/month	All add-ons and features, integrated seamlessly Everything in Prime, and: 100 team inboxes included (all types) Access Management add-on Shifts add-on

Front pricing & plans

Free Trial is available

Pricing information for Front is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Front must be conducted with the seller.

Pricing information was last updated on April 15, 2020

Front Pricing-Related Review

AC

Allen C

Creative Director

Publishing

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: Invitation from G2 on behalf of the seller

May 25, 2018

"Front is a critical app for our business"

What do you like best?

1) Allow team members have visibility on emails and assign them to members to follow up.

2) Snoozing emails is amazing and allow team members to hand off emails that may require time passing before responding. Once an email is snoozed (you pick the amount of time) the email disappears and will only reappear once the timer has elapsed.

3) The ability to comment on an email internally among team members Review collected by and hosted on G2.com.

What do you dislike?

1) The spell checker is in US-English only. We use British English and this can be a bit of a nuisance.

2) Exceptionally long Email threads can get a bit tricky to navigate.

3) The ability to get App-integration is locked to a higher price tier that is double the monthly cost. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Front offers everything you would want from a team-based email management system. The pricing model may not work for all types of company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our business does not have strictly defined roles and emails can flow from one staff to another. Front allow us to collaborate, comment and assign emails without the need to forward emails around.

There are also several quality-of-life features such as email snoozing, social platform integration and analytics that I have come to heavily rely on.

For our business, Front App is a critical piece of software and our team depends on it every day. Review collected by and hosted on G2.com.

Helpful?

KD

Kate D

Senior Software Engineer

Enterprise(> 1000 emp.)

Validated Reviewer

Review source: Invitation from G2

Apr 28, 2020

"Be friendlier with your customers"

What do you like best?

In this busy world it is very difficult to manage your work flow along with maintain the client relations because they are the main source which contributes in the growth of any organization. Because of your job nature we have to deal with numerous emails and it was very difficult for us to organize them and to make sure that we do not skip any email, because every client relation is important. I really appreciate its services. Review collected by and hosted on G2.com.

What do you dislike?

It is very costly in price also the interface is not so simple and I really wanted if templates were available along with various email formats , so that it could carry out marketing too. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is suggested to all the companies who are tired of managing the emails and still want no to skip any. It is great for client services management. We are using it in our organization and proudly we can say, it has added in our business growth. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Thanks to this software ‘FRONT’ which has taught us how to email in true sense, it has taken us one step ahead in building the customer relation and covering the communication barrier. Now we can easily keep the eye on all emails and our other team members can also reply on our behalf, to get in touch with client, first this has reduced the workload and brought us together to bring best out of team work. Review collected by and hosted on G2.com.

Helpful?