CloudFiles
CloudFiles is document automation for Salesforce. It manages, generates, shares and processes the documents a business runs on, directly from the Salesforce record, while the files stay in the customer’s own storage. CloudFiles Document Management connects Salesforce records to Microsoft SharePoint, Google Drive, Microsoft OneDrive, Amazon S3, Dropbox and Box. Every record gets its own folder, built from a structure and naming rules set once, and files are shared externally through links that expire, can require a password, and track opens and downloads. CloudFiles Document Generation produces agreements, proposals, quotes and onboarding forms from live Salesforce data in Word, Excel, PowerPoint and PDF templates, sends them for e-signature, and files the signed copy back to storage automatically. CloudFiles Document AI runs document processes end to end inside Salesforce. It reads, classifies and splits incoming documents, routes each one by what it turns out to be, matches it to the right record, files it where it belongs, and holds anything that needs sign-off for review, with every step audited. CloudFiles is built for Salesforce admins, RevOps teams, and IT and operations leaders, who configure it with flows, widgets and custom actions inside Salesforce. Teams use it for client onboarding, loan processing, document verification, intake forms and secure datarooms. CloudFiles is independently audited for SOC 2 Type II, certified to ISO 27001, ISO 27017 and ISO 27018, and compliant with HIPAA and GDPR. Data residency is available in the US, EU, UK and AU. Files stay in the customer’s own storage and are never used to train AI models. CloudFiles is used by teams in financial services, healthcare, insurance, legal, real estate, technology and professional services, and is also available natively on HubSpot.
Average Rating: 4.5/5.0
Total Reviews: 221
How Do G2 Users Rate CloudFiles?
- Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.3/10)
Who Is the Company Behind CloudFiles?
- Seller: CloudFiles
- Year Founded: 2021
- HQ Location: Fremont, US
-
Twitter: @cloudfilesapp
54 Twitter followers -
LinkedIn® Page: www.linkedin.com
30 employees on LinkedIn® - Ownership: Venture-backed
Who Uses This Product?
- Who Uses This: Manager
- Top Industries: Information Technology and Services, Computer Software
- Company Size: 44% Small, 29% Medium
What Do G2 Reviewers Say About CloudFiles?
AI-generated summary from verified user reviews
Pros
- Users enjoy the ease of use of CloudFiles, praising its seamless setup and centralized file management.
- Users value the robust security of CloudFiles, ensuring their sensitive files remain safe and compliant while being easily accessible.
- Users value the efficient cloud storage of CloudFiles, allowing seamless access and management of documents across platforms.
- Users love the easy access to files from anywhere with an internet connection, enhancing convenience and productivity.
- Users appreciate the easy setup of CloudFiles, finding it user-friendly and efficient for daily file management.
Cons
- Users have noted the slow loading times for downloads and uploads, impacting their overall experience with CloudFiles.
- Users find that the training required for CloudFiles can slow down initial usage and frustrate new members.
- Users desire limited customization options in CloudFiles, wishing for features like custom tags and color coding.
- Users experience slow performance with CloudFiles, noting glitches and delays in response time during specific actions.
- Users often face slow upload speeds with CloudFiles, leading to a frustrating and time-consuming experience.
What Are Recent G2 Reviews of CloudFiles?
"Reliable, Easy-to-Use File Sharing with Smooth Team Sync"
Rating: 4.5/5.0 stars
— Sumisha J.
"Managing Educational Files and Cloud Documents Became More Organized and Structured"
Rating: 5.0/5.0 stars
— Ishan S.

