--- title: empower Reviews meta\_title: 'empower Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 29 reviews by the users' company size, role or industry to find out how empower works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 29 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

### empower Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **time-saving tools** and vast library of templates, enhancing their overall design efficiency. [(5 mentions)](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=1976723&qs=pros-and-cons#reviews)

Users highlight the **time-saving tools** of Empower, enabling efficient graph creation and streamlined compliance management. [(5 mentions)](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=1976722&qs=pros-and-cons#reviews)

Users value the **customization options** of Empower, enabling tailored workflows and a professional branding experience. [(3 mentions)](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=1976743&qs=pros-and-cons#reviews)

Users find Empower's **efficiency** unmatched, drastically reducing time spent on creating and updating compliant materials. [(3 mentions)](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=2046981&qs=pros-and-cons#reviews)

Users value the **exceptional customer service** of empower, receiving outstanding support to enhance their presentations. [(2 mentions)](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=1976739&qs=pros-and-cons#reviews)

Users report **poor customer support** with issues like automatic updates failing and upload errors hindering their experience. [(3 mentions)](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=1976724&qs=pros-and-cons#reviews)

Users often face **update issues** , requiring manual intervention despite improvements in the process, complicating usability. [(2 mentions)](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=2046979&qs=pros-and-cons#reviews)

Users face challenges with **API issues** , particularly in ensuring proper training to avoid problems with linked slides. [(1 mentions)](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=2046987&qs=pros-and-cons#reviews)

Users face **error handling issues** while uploading content, particularly with bulk upload options, affecting usability. [(1 mentions)](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=2046945&qs=pros-and-cons#reviews)

Users find **hidden features** in Empower Express that require customer support, causing some inconvenience during use. [(1 mentions)](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=2046951&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of empower

##### 1. Features

Users appreciate the **time-saving tools** and vast library of templates, enhancing their overall design efficiency.
[
See 5 mentions
](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=1976723&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great product"

What do you like about empower?

Excellent charts and a library of images and icons; however, the best features are the time-saving tools, such as aligning objects or flipping them.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"My team is no longer drowning with PPT requests!"

What do you like about empower?

Empower has been a game-changer for our team when it comes to version control and compliance. In the insurance industry, keeping materials up to date

##### 2. Time-Saving

Users highlight the **time-saving tools** of Empower, enabling efficient graph creation and streamlined compliance management.
[
See 5 mentions
](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=1976722&qs=pros-and-cons#reviews)

See Related User Reviews

 ![naoya k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "naoya k.")
NK

naoya k.

Enterprise (\> 1000 emp.)

4.0/5

"making it convenient"

What do you like about empower?

Time spent creating graphs is reduced. It offers better value for money than think cell.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great product"

What do you like about empower?

Excellent charts and a library of images and icons; however, the best features are the time-saving tools, such as aligning objects or flipping them.

##### 3. Customization

Users value the **customization options** of Empower, enabling tailored workflows and a professional branding experience.
[
See 3 mentions
](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=1976743&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great professional looking slides"

What do you like about empower?

Availability of purpose build slides combined with dynamic charts easy to format

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Ticks every box for an all-in one PowerPoint add-in"

What do you like about empower?

- Amazing customer support - User friendly and can accommodate varied workflows - Flexibility with the elements stored - Vast library of pre-build

##### 4. Efficiency

Users find Empower's **efficiency** unmatched, drastically reducing time spent on creating and updating compliant materials.
[
See 3 mentions
](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=2046981&qs=pros-and-cons#reviews)

See Related User Reviews

 ![naoya k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "naoya k.")
NK

naoya k.

Enterprise (\> 1000 emp.)

4.0/5

"making it convenient"

What do you like about empower?

Time spent creating graphs is reduced. It offers better value for money than think cell.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great product"

What do you like about empower?

Excellent charts and a library of images and icons; however, the best features are the time-saving tools, such as aligning objects or flipping them.

##### 5. Customer Satisfaction

Users value the **exceptional customer service** of empower, receiving outstanding support to enhance their presentations.
[
See 2 mentions
](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=1976739&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great product"

What do you like about empower?

Excellent charts and a library of images and icons; however, the best features are the time-saving tools, such as aligning objects or flipping them.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Efficient presentation management"

What do you like about empower?

It helps our team to stay more organized with our individual slides and presentations. The customer service is also what makes empower special for us.

### 5 Cons or Disadvantages of empower

##### 1. Poor Customer Support

Users report **poor customer support** with issues like automatic updates failing and upload errors hindering their experience.
[
See 3 mentions
](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=1976724&qs=pros-and-cons#reviews)

See Related User Reviews

 ![naoya k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "naoya k.")
NK

naoya k.

Enterprise (\> 1000 emp.)

4.0/5

"making it convenient"

What do you dislike about empower?

The automatic version update failed to work properly on several occasions. Each time, I had to contact support and update manually.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Ticks every box for an all-in one PowerPoint add-in"

What do you dislike about empower?

- empower express limits some features behind customer support. This is only a partial issue as the features are still there and customer support is o

##### 2. Update Issues

Users often face **update issues** , requiring manual intervention despite improvements in the process, complicating usability.
[
See 2 mentions
](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=2046979&qs=pros-and-cons#reviews)

See Related User Reviews

 ![naoya k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "naoya k.")
NK

naoya k.

Enterprise (\> 1000 emp.)

4.0/5

"making it convenient"

What do you dislike about empower?

The automatic version update failed to work properly on several occasions. Each time, I had to contact support and update manually.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"My team is no longer drowning with PPT requests!"

What do you dislike about empower?

One pain point used to be the update process, since we had to manually install changes on each individual computer, but thankfully, that’s been fixed.

##### 3. API Issues

Users face challenges with **API issues** , particularly in ensuring proper training to avoid problems with linked slides.
[
See 1 mentions
](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=2046987&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"My team is no longer drowning with PPT requests!"

What do you dislike about empower?

One pain point used to be the update process, since we had to manually install changes on each individual computer, but thankfully, that’s been fixed.

##### 4. Error Handling

Users face **error handling issues** while uploading content, particularly with bulk upload options, affecting usability.
[
See 1 mentions
](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=2046945&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Ticks every box for an all-in one PowerPoint add-in"

What do you dislike about empower?

- empower express limits some features behind customer support. This is only a partial issue as the features are still there and customer support is o

##### 5. Hidden Features

Users find **hidden features** in Empower Express that require customer support, causing some inconvenience during use.
[
See 1 mentions
](https://www.g2.com/products/empower-empower/reviews?filters%5Bsentiment_snippet%5D=2046951&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Ticks every box for an all-in one PowerPoint add-in"

What do you dislike about empower?

- empower express limits some features behind customer support. This is only a partial issue as the features are still there and customer support is o

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 ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive")
IA

Verified User in Automotive

Enterprise (\> 1000 emp.)

6/26/2026

"Strong think-cell alternative for power users"

5/5

What do you like best about empower?

• Chart creation and editing: Intuitive and efficient, even when working with complex charts

• Chart conversion: The ability to convert think-cell charts into empower charts is especially valuable. Existing content can be reused immediately, eliminating the need to rebuild charts from scratch

• Slide library: Quick and easy access to slide templates and prebuilt slides

• Automation of standard decks: Presentations can be generated automatically, delivering major time savings for recurring presentation formats Review collected by and hosted on G2.com.

What do you dislike about empower?

What may feel a bit unfamiliar at first: empower is not a one-to-one clone of think-cell. In some areas, it simply works differently. That said, all relevant use cases are fully covered. Once you adapt to the tool’s underlying logic, you can reach the same level of productivity very quickly. Review collected by and hosted on G2.com.

What problems is empower solving and how is that benefiting you?

Good think-cell alternative for power users.

I have been using empower extensively in my day-to-day consulting work and previously relied on think-cell for many years, which set a high bar.

In short, empower is a credible and competitive alternative that performs extremely well in everyday use. All core chart types and features that power users depend on are fully supported. In most cases, results can be achieved just as quickly and, in some situations, even faster. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: G2 invite

 ![Dawn H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dawn H.")
DH

Dawn H.

HRM

Small-Business (50 or fewer emp.)

7/22/2026

"Outstanding Customer Service Experience"

5/5

What do you like best about empower?

customer service and the ease of use of this website and portal Review collected by and hosted on G2.com.

What do you dislike about empower?

I do not have anything that i dislike about this. Review collected by and hosted on G2.com.

What problems is empower solving and how is that benefiting you?

Empower makes my job easier Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Thank You page

 ![naoya k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "naoya k.")
NK

naoya k.

BD

Enterprise (\> 1000 emp.)

12/10/2025

"making it convenient"

4/5

What do you like best about empower?

Time spent creating graphs is reduced. It offers better value for money than think cell. Review collected by and hosted on G2.com.

What do you dislike about empower?

The automatic version update failed to work properly on several occasions. Each time, I had to contact support and update manually. Review collected by and hosted on G2.com.

What problems is empower solving and how is that benefiting you?

Presentation creation becomes more efficient. It also handles calculations such as CAGR, making it convenient. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
AI

Verified User in Insurance

Mid-Market (51-1000 emp.)

3/17/2025

"My team is no longer drowning with PPT requests!"

5/5

What do you like best about empower?

Empower has been a game-changer for our team when it comes to version control and compliance. In the insurance industry, keeping materials up to date and compliant is critical, and this plug-in makes it effortless. The centralized slide library ensures that everyone is working with the latest, approved content, and the automatic update alerts prevent outdated materials from slipping through. Plus, the ability to lock compliance-required content gives us peace of mind. No more scrambling to update decks manually—Empower keeps everything in sync and audit-ready. A must-have for any regulated business! Review collected by and hosted on G2.com.

What do you dislike about empower?

One pain point used to be the update process, since we had to manually install changes on each individual computer, but thankfully, that’s been fixed. The only real challenge now is making sure everyone fully understands how slide linking works—otherwise, they might unknowingly use linked slides to create new content and then see it overwritten. As long as your team is trained on that, Empower is a must-have! Review collected by and hosted on G2.com.

What problems is empower solving and how is that benefiting you?

Version control, related to brand and legal/compliance Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting")
CC

Verified User in Consulting

Small-Business (50 or fewer emp.)

3/17/2025

"Ticks every box for an all-in one PowerPoint add-in"

5/5

What do you like best about empower?

- Amazing customer support

- User friendly and can accommodate varied workflows

- Flexibility with the elements stored

- Vast library of pre-build templates that can be adapted to your brand

- Flexible implementations for different branding elements

- Chart building add-in is on par with market leaders

- Easy installation

- Seamless adoption for users as everything is available right in powerpoint. Review collected by and hosted on G2.com.

What do you dislike about empower?

- empower express limits some features behind customer support. This is only a partial issue as the features are still there and customer support is one of the best I have dealt with.

- Some errors when uploading content, especially with the upload in bulk options. Review collected by and hosted on G2.com.

What problems is empower solving and how is that benefiting you?

- Brand adherence

- Presentation creation speed

- Presentation quality Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Andreas L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andreas L.")
AL

Andreas L.

Head of Corporate Finance, Treasury & Tax

Small-Business (50 or fewer emp.)

12/2/2024

"Better than competitors, more intuitive and powerfull"

4.5/5

What do you like best about empower?

The software is intuitive and reduces time to really build impresses Powerpoint add-ins. I do use a lot of GANTT Charts and the product is very easy and delivers a great quality of charts and other office add-ins. It is kinda fresh compared to competitors. Review collected by and hosted on G2.com.

What do you dislike about empower?

The product is rather intuitive and strong. i would have loved if if org charts would be possbile too. Maybe in a further update? Review collected by and hosted on G2.com.

What problems is empower solving and how is that benefiting you?

Making impressive graphs and presentations. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

12/2/2024

"Efficient presentation management"

4.5/5

What do you like best about empower?

It helps our team to stay more organized with our individual slides and presentations. The customer service is also what makes empower special for us. We tested so many different tools and we got the most support from empower, they helped us optimize our slide design and walked us through the tool. Review collected by and hosted on G2.com.

What do you dislike about empower?

In the beginning the amount of features is very overwhelming but customer support luckily reacts very quickly to any questions. Review collected by and hosted on G2.com.

What problems is empower solving and how is that benefiting you?

We had the problem of remaking the same slides and thus wasting time making the same content over and over again. THis was solved by being able to easily search content with keywords. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting")
UM

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

3/20/2025

"Great product"

5/5

What do you like best about empower?

Excellent charts and a library of images and icons; however, the best features are the time-saving tools, such as aligning objects or flipping them. Review collected by and hosted on G2.com.

What do you dislike about empower?

The slide master templates are not great. They can do something better here. Review collected by and hosted on G2.com.

What problems is empower solving and how is that benefiting you?

Quality of the document. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Valentina C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valentina C.")
VC

Valentina C.

Consultant

Small-Business (50 or fewer emp.)

3/20/2025

"Good suite for company presentation"

4.5/5

What do you like best about empower?

With empower I have reduced the time of revision of the template and format of the company. Review collected by and hosted on G2.com.

What do you dislike about empower?

The library creation needs specific competence Review collected by and hosted on G2.com.

What problems is empower solving and how is that benefiting you?

maintain corporate design standards with a reduction of the time Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Investment Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Investment Management")
II

Verified User in Investment Management

Small-Business (50 or fewer emp.)

3/17/2025

"Great professional looking slides"

5/5

What do you like best about empower?

Availability of purpose build slides combined with dynamic charts easy to format Review collected by and hosted on G2.com.

What do you dislike about empower?

Perhaps a smoother interface similar to Thinkcell Review collected by and hosted on G2.com.

What problems is empower solving and how is that benefiting you?

Standardized company slides and the chart formatting incl. Waterfall charts Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

##### Categories on G2

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