--- title: empower Reviews meta_title: 'empower Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 29 reviews by the users' company size, role or industry to find out how empower works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 29 scale: '5' date_modified: '2026-10-23' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

empower Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the time-saving tools and seamless integration with PowerPoint, enhancing their productivity and creativity. (5 mentions)
Users highlight the time-saving tools of Empower, which simplify tasks and enhance productivity significantly. (5 mentions)
Users love the flexible customization options, easily adapting templates and charts to fit their unique branding needs. (3 mentions)
Users find Empower's efficiency remarkable, significantly reducing time spent on creating and managing compliant materials. (3 mentions)
Users value the exceptional customer support from empower, enhancing their experience and optimizing their presentations. (2 mentions)
Users experience poor customer support with Empower, facing issues like failed updates and upload errors needing assistance. (3 mentions)
Users face update issues with Empower, often requiring manual intervention and support for automatic updates. (2 mentions)
Users occasionally face API issues that can complicate content management and lead to potential overwrites. (1 mentions)
Users experience error handling issues, particularly with bulk uploads, affecting the overall usability of Empower. (1 mentions)
Users face challenges with hidden features, as some options require customer support for access and uploads may fail. (1 mentions)

5 Pros or Advantages of empower

5 Cons or Disadvantages of empower

empower Reviews (29)

Reviews

empower Reviews (29)

4.6
29 reviews
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Verified User in Automotive
IA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Strong think-cell alternative for power users"
5/5
What do you like best about empower?

• Chart creation and editing: Intuitive and efficient, even when working with complex charts

• Chart conversion: The ability to convert think-cell charts into empower charts is especially valuable. Existing content can be reused immediately, eliminating the need to rebuild charts from scratch

• Slide library: Quick and easy access to slide templates and prebuilt slides

• Automation of standard decks: Presentations can be generated automatically, delivering major time savings for recurring presentation formats Review collected by and hosted on G2.com.

What do you dislike about empower?

What may feel a bit unfamiliar at first: empower is not a one-to-one clone of think-cell. In some areas, it simply works differently. That said, all relevant use cases are fully covered. Once you adapt to the tool’s underlying logic, you can reach the same level of productivity very quickly. Review collected by and hosted on G2.com.

Dawn H.
DH
Dawn H.
HRM
Small-Business (50 or fewer emp.)
"Outstanding Customer Service Experience"
5/5
What do you like best about empower?

customer service and the ease of use of this website and portal Review collected by and hosted on G2.com.

What do you dislike about empower?

I do not have anything that i dislike about this. Review collected by and hosted on G2.com.

naoya k.
NK
naoya k.
BD
Enterprise (> 1000 emp.)
"making it convenient"
4/5
What do you like best about empower?

Time spent creating graphs is reduced. It offers better value for money than think cell. Review collected by and hosted on G2.com.

What do you dislike about empower?

The automatic version update failed to work properly on several occasions. Each time, I had to contact support and update manually. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"My team is no longer drowning with PPT requests!"
5/5
What do you like best about empower?

Empower has been a game-changer for our team when it comes to version control and compliance. In the insurance industry, keeping materials up to date and compliant is critical, and this plug-in makes it effortless. The centralized slide library ensures that everyone is working with the latest, approved content, and the automatic update alerts prevent outdated materials from slipping through. Plus, the ability to lock compliance-required content gives us peace of mind. No more scrambling to update decks manually—Empower keeps everything in sync and audit-ready. A must-have for any regulated business! Review collected by and hosted on G2.com.

What do you dislike about empower?

One pain point used to be the update process, since we had to manually install changes on each individual computer, but thankfully, that’s been fixed. The only real challenge now is making sure everyone fully understands how slide linking works—otherwise, they might unknowingly use linked slides to create new content and then see it overwritten. As long as your team is trained on that, Empower is a must-have! Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Ticks every box for an all-in one PowerPoint add-in"
5/5
What do you like best about empower?

- Amazing customer support

- User friendly and can accommodate varied workflows

- Flexibility with the elements stored

- Vast library of pre-build templates that can be adapted to your brand

- Flexible implementations for different branding elements

- Chart building add-in is on par with market leaders

- Easy installation

- Seamless adoption for users as everything is available right in powerpoint. Review collected by and hosted on G2.com.

What do you dislike about empower?

- empower express limits some features behind customer support. This is only a partial issue as the features are still there and customer support is one of the best I have dealt with.

- Some errors when uploading content, especially with the upload in bulk options. Review collected by and hosted on G2.com.

Andreas L.
AL
Andreas L.
Head of Corporate Finance, Treasury & Tax
Small-Business (50 or fewer emp.)
"Better than competitors, more intuitive and powerful"
4.5/5
What do you like best about empower?

The software is intuitive and reduces time to really build impressive PowerPoint add-ins. I do use a lot of GANTT Charts and the product is very easy and delivers a great quality of charts and other office add-ins. It is kinda fresh compared to competitors. Review collected by and hosted on G2.com.

What do you dislike about empower?

The product is rather intuitive and strong. I would have loved it if org charts would be possible too. Maybe in a further update? Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Efficient presentation management"
4.5/5
What do you like best about empower?

It helps our team to stay more organized with our individual slides and presentations. The customer service is also what makes empower special for us. We tested so many different tools and we got the most support from empower, they helped us optimize our slide design and walked us through the tool. Review collected by and hosted on G2.com.

What do you dislike about empower?

In the beginning the amount of features is very overwhelming but customer support luckily reacts very quickly to any questions. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Great product"
5/5
What do you like best about empower?

Excellent charts and a library of images and icons; however, the best features are the time-saving tools, such as aligning objects or flipping them. Review collected by and hosted on G2.com.

What do you dislike about empower?

The slide master templates are not great. They can do something better here. Review collected by and hosted on G2.com.

Valentina C.
VC
Valentina C.
Consultant
Small-Business (50 or fewer emp.)
"Good suite for company presentation"
4.5/5
What do you like best about empower?

With empower I have reduced the time of revision of the template and format of the company. Review collected by and hosted on G2.com.

What do you dislike about empower?

The library creation needs specific competence Review collected by and hosted on G2.com.

Verified User in Investment Management
II
Verified User in Investment Management
Small-Business (50 or fewer emp.)
"Great professional looking slides"
5/5
What do you like best about empower?

Availability of purpose build slides combined with dynamic charts easy to format Review collected by and hosted on G2.com.

What do you dislike about empower?

Perhaps a smoother interface similar to Thinkcell Review collected by and hosted on G2.com.