--- title: Crownpeak DQM Reviews meta_title: 'Crownpeak DQM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 46 reviews by the users' company size, role or industry to find out how Crownpeak DQM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 46 scale: '5' date_modified: '2026-07-12' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Crownpeak DQM Reviews **Vendor:** Crownpeak Technology **Category:** [Digital Governance Software](https://www.g2.com/categories/digital-governance) **Average Rating:** 4.3/5.0 **Total Reviews:** 46 ## About Crownpeak DQM Crownpeak Digital Quality Management (DQM) picks up where traditional web content management leaves off. It's specifically designed for multi-site, enterprise environments and works to automate key governance processes - delivering the unified and consistent application of content quality and legal or regulatory compliance standards across your global digital touchpoints. The platform comes with unrivalled compliance monitoring capabilities, and covers everything from SEO, user experience (UX), mobile web, and accessibility requirements. It is also uniquely customizable enabling precision monitoring of your company's unique brand and business rules and content localization requirements. Designed to work with any CMS, Crownpeak's platform makes quality assurance seamless. It integrates directly with existing publication workflow, enabling digital marketers and content professionals to test and optimize their work in both pre- and post-publication environments ## Crownpeak DQM Reviews ### 1. Quick insights and quality benchmarking for web **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Crownpeak DQM?** What I like best about DQM is that it is a simple health check for your websites. It is easy to adopt for all users whether they are technical, not technical, marketing, agencies... easy to see the insights for all. **What do you dislike about Crownpeak DQM?** I wish crownpeak allowed me to synch with other systems tools and processes more easily. I wish it allowed me to classify issues based on roles within the organization and website architecture. This could be done with system integrations. **What problems is Crownpeak DQM solving and how is that benefiting you?** Increasing quality and demonstrating to stakeholders across the business what 'good' means. ### 2. Powerful platform needing lots of training **Rating:** 3.5/5.0 stars **Reviewed by:** MANISH P. | Editor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Crownpeak DQM?** It's got that entire suite of tools you can use to do most digital stuff like web posting, social media, formatting. Digital content of a large organization can be managed. **What do you dislike about Crownpeak DQM?** Frequent crashes and ample delays in saving changes. The notifications alert should be revamped to serve its purpose. User Interface is unintuitive, buttons also look dated. **What problems is Crownpeak DQM solving and how is that benefiting you?** The ability to edit content before sending to digital media, including videos and visuals.The list of functions it possesses is impressively exhaustive. With HTML coding, it can tap many solutions for your business needs. ### 3. We use the tool for weekly checks on multiple websites **Rating:** 3.5/5.0 stars **Reviewed by:** Norman L. | Content Administrator (Super Tridion User), Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Crownpeak DQM?** I like the simplicity of the tool that uses a nice dashboard to allow for quick identifying of issues. This allows us to check through multiple markets websites that we use and see the issues at a glance. We can then deep dive in to the issues and resolve them in a quick manner. This allows us to check the sites in a weekly manner and resolve any issues that may occur in this time frame. All in all it is a usefull tool for our organisation **What do you dislike about Crownpeak DQM?** I would like there to be a way to initialize a new scan from the dashboard without having to raise with the team. This would save us time and allow us to alleviate any concerns that our clients have with issues showing on the website. Currently we have to raise this with the support team and have to wait for them to come back and let us know if this has been auctioned. **Recommendations to others considering Crownpeak DQM:** N/A **What problems is Crownpeak DQM solving and how is that benefiting you?** We solve numerous problems and have a series of checkpoints in place to check for issues. From broken assets to incorrect copy and everything in between. We also use the tool as a digital governance tool, allowing us to set us checkpoints that match brand guidelines and will show us any issues. As well as using it as a way to look for English on the sites as we look after sites for lots of multi language markets ### 4. Digital manager **Rating:** 4.5/5.0 stars **Reviewed by:** Alexander G. | Brand &Online Marketing Manager, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Crownpeak DQM?** The ability to control the quality of the website presence, easy identification of pain points, maintain error free website. Another cool feature is to review each page meta tags and internal/external links as well as meta tags duplication. You are empowered to govern your website activities by exporting Crownpeak DQM reports and assign tasks to stakeholders. **What do you dislike about Crownpeak DQM?** There is no option to crawl a website upon request as sometimes a small change could affect all of the website pages. We can not identify orphaned pages within the site structure with the tool we are provided Sometimes it is difficult to overcome the Image cache and although the image size has been fixed it is not detected by the tool. **Recommendations to others considering Crownpeak DQM:** Easy to use tool that improve the quality of your website activities by setting the governance standards upfront and verifying each page before going live. **What problems is Crownpeak DQM solving and how is that benefiting you?** SEO by reviewing the meta keywords description Title and H1 tags on each page. Control and manage external and internal linking Analyze inventory in use and obsolete URL structure Based on the tool we have improved and mantain zero error website in compliance with our Digital Standards thus improving our UX and SEO. Maintain proper global branding by using the tool. Set internal standards based on the DQM tool to comply with. The DQM helped us building error free process of new content generation on our website by utilizing the Page Checker plugin for Chrome. ### 5. Agency project manager review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2019 **What do you like best about Crownpeak DQM?** It's easy to have an overview of the website status. We look at the list prioritizing the blockers first, then the P1 issues and so on. The resource that highlight the issues is very useful as the description of the issues and the listing of the URLs that must be fixed. **What do you dislike about Crownpeak DQM?** Sometimes we have difficulty to understand the issue, especially when it can't be highlighted. After some experience with the tool, we shared information between our peers what made possible to understand faster the issues and solutions. Besides that, we know that some of the issues are not considered by Google anymore, and another part of the issues can't be fixed in the platform we use to develop sites. In this last case, we need to request the issues to be removed manually by Crownpeak team. **What problems is Crownpeak DQM solving and how is that benefiting you?** It is very useful for standardize the sites we work with, keeping the quality parameters from project to project. ### 6. Valuable tool for enterprise level quality **Rating:** 5.0/5.0 stars **Reviewed by:** Joe H. | Digital Marketing Manager, Accounting, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2019 **What do you like best about Crownpeak DQM?** My organisation has many different websites for our offices around the world. Crownpeak DQM allows me to monitor the quality of many of these sites and find out which issues are common across many websites. **What do you dislike about Crownpeak DQM?** It would be great for administrators to have more control over checkpoints and website scans. That said, their user-support is very quick and responsive. **Recommendations to others considering Crownpeak DQM:** Consider all sides of digital quality management, rather than looking at accesibility and SEO in isolation. **What problems is Crownpeak DQM solving and how is that benefiting you?** We're solving accessibility, usability and SEO issues across all of our websites using Crownpeak DQM. It's a very popular tool with our website editors and a great way for me to begin a conversation with our overseas offices. ### 7. I love it but also I would like to see some improvments **Rating:** 4.0/5.0 stars **Reviewed by:** Mihai M. | Digital Marketing & Social Media Manager, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Crownpeak DQM?** That I can get a quick overview over the SEO issues and that I can dive in to the source in order to solve them. **What do you dislike about Crownpeak DQM?** The update of the issues after you solve them in the cms And I dislike that I can not do a crawl when I need. **What problems is Crownpeak DQM solving and how is that benefiting you?** +improved speed for the website + localized big images ### 8. EVERY website leader needs this tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2019 **What do you like best about Crownpeak DQM?** I love how the tool provides you the priority items to work. Additionally, the descriptions of what is wrong with your website and how to fix the issue is extremely valuable. **What do you dislike about Crownpeak DQM?** I'm limited by the number of "groups" we can have. **Recommendations to others considering Crownpeak DQM:** If your looking to optimize your website this tool is a must have. **What problems is Crownpeak DQM solving and how is that benefiting you?** Both backend and frontend website issues. DQM has streamlined the tasks we need to do in order to deliver a best in class website. ### 9. Nice and fast tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2019 **What do you like best about Crownpeak DQM?** The best thing is that Crownpeak is not crippled by language barrier. It does support all the languages which other territories use. **What do you dislike about Crownpeak DQM?** Nothing as of now. Hope this trend continues. **Recommendations to others considering Crownpeak DQM:** Nice product. You can get various aspects which you might never consider. Infact dev made some improvements to incorporate those features. **What problems is Crownpeak DQM solving and how is that benefiting you?** Crownpeak got involved with our organisation from end of 2017 and the main purpose of it is to include attention to detail on those things which are missed by spell check. The reports help us identify on those elements which are being told to work upon so that search rankings might rank the page up. ### 10. Great layout and simplified explanation to everything **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2019 **What do you like best about Crownpeak DQM?** What i like most is that for most of the issues, the issue is shown highlighted in the source code. Also the feature to download detailed reports is very helpful. **What do you dislike about Crownpeak DQM?** Only thing i dislike is that issues keep showing up in the dashboard even days after we have fixed them and each time we need to log a new ticket to get the cache cleared and re-run the scan. It would also be more helpful if the issue description provided by DQM would be more detailed because we find it difficult to understand sometimes. We also do not understand some rules that are reporting the error. We need to be able to see exactly why the issue is being called out as in the explanation of the rule that categorized the issue. **What problems is Crownpeak DQM solving and how is that benefiting you?** We have improved site accessibilty and performance. ### 11. Good tool to find SEl related issue. Reporting system is good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2019 **What do you like best about Crownpeak DQM?** DQM support is very good. Easy to use and reporting sytem specially very good. Each and every issue clearly highlight in dashboard. Easy to run. User friendly. **What do you dislike about Crownpeak DQM?** There is no option to exclude if any thing we want. Here no option to user to rerun report from dashboard. Every time user need to logged ticket for rerun. Once dahboard setup, user should have option to rerun dashbaord after fix issue. **What problems is Crownpeak DQM solving and how is that benefiting you?** SEO related issue we geeting from DQM. So before go live we fix those issue. Also its help to follow coding standard. Which is also very helpfull. ### 12. A new administrator's thoughts **Rating:** 4.0/5.0 stars **Reviewed by:** Abby S. | Assistant Digital Manager, Music, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Crownpeak DQM?** I've only been in my role using Crownpeak 2.5 months and I have found it pretty easy to pick up I am already giving training demos to content specialists and managers on how to get the best out of the tool. I think what I like best is the good visibility of errors when trying to show others where their content and pages are failing **What do you dislike about Crownpeak DQM?** Sometimes it is difficult to understand how to fix certain errors on our platform as we are not DXM integrated I have used W3.org for more info, or email the help desk on your side.. **Recommendations to others considering Crownpeak DQM:** It can handle large scale websites and pages that's for sure **What problems is Crownpeak DQM solving and how is that benefiting you?** We have 70 websites and 17k+ pages so we are working on overall improving the accessibility and SEO on all of our pages, because some of these are run by agencies it's about sending packs of errors out per checkpoint and handing those over for them to implement on templates. ### 13. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Hester G. | Digital Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Crownpeak DQM?** Easy summary pages and report downloads to share with colleagues and push into other dashboards. Covers a number of CXX requirements the company are striving towards. Deep dive into the specific issues help us to not replicate issues going forward on other sites. Helps to identify the content changes that our required. Educates marketeers and agencies on the issues that usually crop up on site and how we can fix these. For example, headings and how we can improve these to improve our search SEO score. Works well for websites across category and internationally. We have a lot of sites using and onboarded onto the tool so it has a wide scope across our company. **What do you dislike about Crownpeak DQM?** Could have more training tools available, quick hints and tips. Better view of what is coming next. Explanation of why the results change so frequently on site without many CMS / hard code changes occuring. A view of the issues that have come up. Better view of how sites are categorised. Could have a view of issues across sites that come up frequently to see whether a build agency are responsible cross site for the same issue e.g. no alt tags. **Recommendations to others considering Crownpeak DQM:** Ease of access, clear results **What problems is Crownpeak DQM solving and how is that benefiting you?** Accessibility and usability. Improving these for our WCAG aims and search. Attemp;ting to improve our SEO score. We are aligning for better accessibility and usability for customers. Crownpeak helps us identify these issues and send easy reports to our agencies and webmasters for fixing these issues. ### 14. CrownPeak Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2019 **What do you like best about Crownpeak DQM?** Tool analyzes whole page properly and provide all the defects in a consolidated manner. This tool helped us to improve our efficiency. We are able to deliver request in a shortest possible time which keeps customer happy. **What do you dislike about Crownpeak DQM?** sometime additional errors are thrown which should are not a part of build. **What problems is Crownpeak DQM solving and how is that benefiting you?** Tool analyzes whole page properly and provide all the defects in a consolidated manner. This tool helped us to improve our efficiency. We are able to deliver request in a shortest possible time which keeps customer happy. ### 15. Great Overview over our sites **Rating:** 5.0/5.0 stars **Reviewed by:** Ana Elisabeth B. | Content Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2019 **What do you like best about Crownpeak DQM?** Crownpeak gives you a detailed, daily report, on how your sites are performing and if there are issues. It's very helpful to directly find issues and solve them! **What do you dislike about Crownpeak DQM?** Sometimes it's a bit tricky to get rid of the issues about broken images **What problems is Crownpeak DQM solving and how is that benefiting you?** SEO, Accessibility, Company Standards ### 16. Improved governance of best practice **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2019 **What do you like best about Crownpeak DQM?** Helps us identify issues and improve checkpoints that we didn't even know were website best practice . **What do you dislike about Crownpeak DQM?** The website dashboard and leaderboard numbers don't sync properly. Waiting a week for the scan and having to email to push it through is also not efficient. **Recommendations to others considering Crownpeak DQM:** Have ability internally to implement the changes **What problems is Crownpeak DQM solving and how is that benefiting you?** It's made us think about the good governance required prioto uploading content and creating new pages and removing pages. ### 17. Complete solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2019 **What do you like best about Crownpeak DQM?** The amount of customization and level of detail on reports. I've used quite a lot of custom checkpoints for our needs **What do you dislike about Crownpeak DQM?** Some inconsistency on results and the way some information is cached, which then doesn't reflect updates on sitemaps straight away which leads to some confusion. **What problems is Crownpeak DQM solving and how is that benefiting you?** Identifying all sorts of issues from broken links, oversized images, images served from non secure protocols, pdf tagging... ### 18. An essential tool for monitoring website qualify **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2019 **What do you like best about Crownpeak DQM?** The simple way I can focus on priority faults within the specific areas of our website that I'm responsible for. **What do you dislike about Crownpeak DQM?** There aren't many, but it would be nice if more options were configurable without having to contact Crownpeak to get them to set up new checkpoints. **What problems is Crownpeak DQM solving and how is that benefiting you?** An overall improvement in quality on the website, reducing broken links, increasing page accessibility and quality. ### 19. Makes resolving issues simplier **Rating:** 4.5/5.0 stars **Reviewed by:** Nick J. | Proofreader & Editor, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Crownpeak DQM?** The DQM tool has made it a lot simpler to highlight and demonstrate WCAG issues on our pages. When providing instructions to our content teams or agencies, screenshots showing the highlighted issues allows for targeted fixes. **What do you dislike about Crownpeak DQM?** Some checkpoints don't allow user to review the source code, which can make it trickier to track the specific problem. The automated review of spelling can highlight spelling errors which aren't actually incorrect, but may be due to how the bot interprets special characters, such as the dreaded apostrophe. **What problems is Crownpeak DQM solving and how is that benefiting you?** We're using the tool to improve our WCAG compliance. Initial scans revealed a wide range of errors across various sites - we're able to now take the errors and apply suitable fixes. ### 20. Good, helpful and simple supporting tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2019 **What do you like best about Crownpeak DQM?** The easy overview of issues and also the ease with which I can see change changes in number and type of issues week by week **What do you dislike about Crownpeak DQM?** I do not really see any downsides, if picking on something it would be that scanning sites weekly does not really give a true picture. We end up in discussions like, "there is an issue here" , "but I fixed it yesterday" **What problems is Crownpeak DQM solving and how is that benefiting you?** Really goo overview on where to spend time to fix sites, possibility to check quality before publishing ### 21. Review for Quality Websites **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2019 **What do you like best about Crownpeak DQM?** User-friendly dashboards and easily customizable with basic training. User can handle with ease **What do you dislike about Crownpeak DQM?** At times it is hard to find the content with the issue in the report, for example in the content of the tab. **What problems is Crownpeak DQM solving and how is that benefiting you?** Crownpeak helps to maintain the quality of our website, periodically check and fix the issues. ### 22. Very nice product that helps finding issues early **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2019 **What do you like best about Crownpeak DQM?** Very nice product that helps finding issues early - on SEO, Accessibility, content errors. **What do you dislike about Crownpeak DQM?** Sometimes the robot cannot parse the website or some its pages and no clear explanation is available why it happened. **What problems is Crownpeak DQM solving and how is that benefiting you?** Digital Quality Management, one view on website issues ### 23. I think it provides a good broad view of what is available **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Crownpeak DQM?** It's one place for lots of information which is set up in line with how the company is structured providing insighst quickly and easilyl **What do you dislike about Crownpeak DQM?** Some of the updates take time to come through and some of the mapping is off so there is a level of confusion **Recommendations to others considering Crownpeak DQM:** It's a good basis to compile and source all of your information in one place where you can log and register your interests. If you want to find out about speed, CX, UX or SEO, this is a great tool to enable you to do that. I use it on a daily basis and we utilise this in markets across Europe to hold our agencies to account to ensure that sites built and delivered are up to standard. **What problems is Crownpeak DQM solving and how is that benefiting you?** How we can improve CX and Consumer retention. How we can improve sales and online experiences. ### 24. Review Crownpeak **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2019 **What do you like best about Crownpeak DQM?** The support is very kind and the guide to fix the problems are very clear **What do you dislike about Crownpeak DQM?** Even asking the support to clean the dashboards the errors still showing even if have been fixed **Recommendations to others considering Crownpeak DQM:** Good for SEO **What problems is Crownpeak DQM solving and how is that benefiting you?** seo ### 25. DQM user for 8 years **Rating:** 4.5/5.0 stars **Reviewed by:** Iain G. | Global Digital Engagement Manager - Internal and External Networks, Public Relations and Communications, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Crownpeak DQM?** The simplicity of the interface, and the ability to extract all relevant data according to various metrics **What do you dislike about Crownpeak DQM?** The manual export can be arduous, so the development of the data API is something to be welcomed **Recommendations to others considering Crownpeak DQM:** It will save you time, resource while improving your end product **What problems is Crownpeak DQM solving and how is that benefiting you?** Reporting on the status of content the corporate website network, and instilling change throughout the business ### 26. crown peak feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2019 **What do you like best about Crownpeak DQM?** It is helpful in getting the pages broken links report and helps to monitor the web pages more accurately. **What do you dislike about Crownpeak DQM?** I do not find any dislike using crown peak **What problems is Crownpeak DQM solving and how is that benefiting you?** It is helpful in getting the pages broken links report and helps to monitor the web pages more accurately. ### 27. Toby Business Analyst review **Rating:** 4.5/5.0 stars **Reviewed by:** Kerry H. | Localization Sales Specialist, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Crownpeak DQM?** The data output is very easy to work with and good to create reports across multiple sets. **What do you dislike about Crownpeak DQM?** I wish number of pages was included in every report **What problems is Crownpeak DQM solving and how is that benefiting you?** Informing my users that their sites are/are not complient to the WCAG Guidelines. We have realised the benefits by making our sites more accessible to our users. ### 28. great tool **Rating:** 3.0/5.0 stars **Reviewed by:** Stephen N. | Stephen Narh , Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Crownpeak DQM?** I like the reporting functionality of the tool. I it gives me an overview of all my sites **What do you dislike about Crownpeak DQM?** the speed and loading times can sometimes be a bit slow **What problems is Crownpeak DQM solving and how is that benefiting you?** we have been able to identify any errors with our sites and hold our agencies to account ### 29. A lot of useful information, but not that easy to update without support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Crownpeak DQM?** The large amount of info and the extensive support from both our account manager and the support team **What do you dislike about Crownpeak DQM?** Not being able to update checkpoints ourselves. Even though I realise some of it might be too technical for me to update myself, I'd like to be able to adjust 'easier' checkpoints, such as the spelling section. **What problems is Crownpeak DQM solving and how is that benefiting you?** As a content creator, I use DQM to find errors in our content and fix them, such as errors in text and images. ### 30. Financial Services Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Steven S. | Senior Governance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Crownpeak DQM?** Ability to quickly identify issues and assess impact. **What do you dislike about Crownpeak DQM?** That the software is so good it keeps finding things wrong. **What problems is Crownpeak DQM solving and how is that benefiting you?** Accessibility standards - we've achieved consistency across our brands and assets. Basic spelling and site hygiene. ### 31. Great tool for all websites **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Crownpeak DQM?** It allows focus on the things you need to correct that may have an impact **What do you dislike about Crownpeak DQM?** It doesn’t highlight missing things and I want it to highlight what it expected **What problems is Crownpeak DQM solving and how is that benefiting you?** How teams around the world are performing in managing their websites ### 32. helps us easily see where are issues are and provides us with the answers on how to fix **Rating:** 4.5/5.0 stars **Reviewed by:** patrick j. | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2018 **What do you like best about Crownpeak DQM?** being able to pinpoint the areas of the sites that have issues and how to fix them **What do you dislike about Crownpeak DQM?** that it's usually a reactive tool, we need to get it into the cms so when content is being created it is prompting authors on how to do this properly. **What problems is Crownpeak DQM solving and how is that benefiting you?** how to become wcag compliant. how to improve seo ### 33. Fantastic day! **Rating:** 4.0/5.0 stars **Reviewed by:** Lauren T. | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Crownpeak DQM?** It's great to talk to other users and really understand how we can potentially use the tool in a better and more efficient way. **What do you dislike about Crownpeak DQM?** Nothing, the speakers are varied, the food was fab! **What problems is Crownpeak DQM solving and how is that benefiting you?** Currently working with the Content Specialists to use the Page Checker, using this as a four eyed check and to pull out any errors prior to launch. Making them more efficient. Our Crown Peak guru has been working closely with the relationship manager in order to reduce the amount of errors across our sites. ### 34. Crownpeak DQM URL Mining **Rating:** 3.5/5.0 stars **Reviewed by:** Mark B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Crownpeak DQM?** That you can interrogate your urls for errors and mistakes, ensuring a better customer experience **What do you dislike about Crownpeak DQM?** UI could be better. Also, in the world of products and sub products, the way its structured needs to be better, such as the use of tree menus for instance instead of one big drop down list. Makes searching for a group of urls related across numerous products very difficult **What problems is Crownpeak DQM solving and how is that benefiting you?** Auditing whether any of our product urls contain any information breaches. Helps to form a taxonomy of urls related to a product ### 35. DQM Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2018 **What do you like best about Crownpeak DQM?** DQM has offered our business an easy and affordable quality and compliance tool to support our compliance initiatives. **What do you dislike about Crownpeak DQM?** The majority of products are packaged and only some aspects allow flexibility to add on. **What problems is Crownpeak DQM solving and how is that benefiting you?** Quality and compliance on public webpages, SEO and accessibility concerns. ### 36. The perfect tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2018 **What do you like best about Crownpeak DQM?** Easy to use. . Using the toll on a per page basis. Intergration in the CMS **What do you dislike about Crownpeak DQM?** I'm finding my team is not holding up the standards. **Recommendations to others considering Crownpeak DQM:** We were investigating Active Standards first and then CP purchased this product. **What problems is Crownpeak DQM solving and how is that benefiting you?** SEO, baseline governance ### 37. DQM Page Checker Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Crownpeak DQM?** The speed at which you can manage and access the quality of your sites and the way the tool is integrated into your BAU **What do you dislike about Crownpeak DQM?** I would like it to be able to have a positive search as well as picking out errors as it would be good to find "best in class" examples as well as errors **Recommendations to others considering Crownpeak DQM:** It is a fantastic tool and it serves us well in consistent management of our sites **What problems is Crownpeak DQM solving and how is that benefiting you?** We use DQM to make sure our pages are accessible and usable but to also detect issues with SEO across all of our Public Sites within Digital Banking. Nobody knew about a lot of the issues we have and it has informed our training schedule within UX ### 38. G4S Crownpeak DQM Review **Rating:** 4.5/5.0 stars **Reviewed by:** Charlotte B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Crownpeak DQM?** Dashboards and leaderboards to show a comparison of different sites and sites over time **What do you dislike about Crownpeak DQM?** Some of the usability in getting to my dashboards is a bit difficult **Recommendations to others considering Crownpeak DQM:** I don't know of another tool on the market that can provide the same level of detail and information as well as supporting the process to improve things. **What problems is Crownpeak DQM solving and how is that benefiting you?** Governance of multiple sites to a consistent standard, pljus compliance with GDPR and accessibility regulations (and keeping track of these!) ### 39. Solid tool for digital governance **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2018 **What do you like best about Crownpeak DQM?** The interface is easy to use and understand exactly where the issues lie. Page checker is helpful to make sure that SEO and accessibility are high before the page is published. **What do you dislike about Crownpeak DQM?** It would be great if you didn't have to toggle between DQM and Crownpeak to make changes but were able to make them right within DQM. **Recommendations to others considering Crownpeak DQM:** If you are migrating your CMS to Crownpeak, find out what the DQM checkpoints are prior to migrating so that you can avoid having a ton of error when your site goes live. **What problems is Crownpeak DQM solving and how is that benefiting you?** We are improving our SEO and overall site health with the help of DQM. Our site initially started out with over 9,000 errors and we have driven those down substantially. ### 40. Good customer relation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Crownpeak DQM?** Everytime I login I get excited and inspired I would like to work much more with improving the quality of the website I manage. I am also encouraged and supported by great customer success managers, hope to be able to set aside much more time to exploit this very interesting tool asap **What do you dislike about Crownpeak DQM?** It is a bit difficult to find my way around in the tool, which is also why we have not come so far yet in implementing a routine to use the tool consistently in our quality assurance **What problems is Crownpeak DQM solving and how is that benefiting you?** measuring web performance and content improvement ### 41. DQM for website portfolio **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Crownpeak DQM?** Tracking and reporting of all sites across the bank at global level. We use this to promote digital best practices across sites - something that we are lacking at the moment. **What do you dislike about Crownpeak DQM?** Manually creating bespoke reports for the business. I manually extract and build reports that is more valuable to the company. **Recommendations to others considering Crownpeak DQM:** Initial onboarding interface training is useful. **What problems is Crownpeak DQM solving and how is that benefiting you?** Identified code issues that we would otherwise not have seen. It has been used to encourage site owners and business units in a competitive manner to improve site issues and overall performance. ### 42. really helpful **Rating:** 4.0/5.0 stars **Reviewed by:** vicky s. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Crownpeak DQM?** Really like the helpfulness of the system and that it can monitor several aspects to make the site better **What do you dislike about Crownpeak DQM?** some of the checkpoionts aren't that relevant for us but i am aware that this can be updated **Recommendations to others considering Crownpeak DQM:** it will make your life and website easier to use **What problems is Crownpeak DQM solving and how is that benefiting you?** increasing our seo ### 43. Crownpeak DQM Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Crownpeak DQM?** I love how integrated this tool is into our BAU and how we can manage the quality of our sites with the click of a button. **What do you dislike about Crownpeak DQM?** I wish that we could make positive assessments as well as finding errors on our sites so we can see what is best in class. **Recommendations to others considering Crownpeak DQM:** It is a fantastic tool and I would highly recommend it **What problems is Crownpeak DQM solving and how is that benefiting you?** We use DQM to manage our SEO as well as the accessibility on our site and to avoid basic, priority issues. ### 44. Get back down to 0 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Crownpeak DQM?** The ability to see where the errors are in real time, seeing them decrease to 0, but then change the checkpoints to start the challenge all over again. **What do you dislike about Crownpeak DQM?** The tool is identifying incorrect errors. It should also be clarified when a single issue appears on multiple pages in the error list. **What problems is Crownpeak DQM solving and how is that benefiting you?** Better SEO / Accessibility / Usability, it is allowing us to see how we can help people with difficulties by making sure our assets are tagged correctly. ### 45. A great way to keep up website maintenance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Crownpeak DQM?** I like how the checkpoints are split into specific topics, and how you are able to download reports. It's very easy to navigate after playing around with it for a bit. **What do you dislike about Crownpeak DQM?** Sometimes the platform crashes or is faulty, or logs you out half way through - which can be frustrating. **What problems is Crownpeak DQM solving and how is that benefiting you?** We can easily see which websites within brands are performing the best, and easily see where the issues lie. ### 46. DQM during the development lifecycle **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Crownpeak DQM?** DQM used upstream in the development life cycle from agency through to integration. Quick Check use by Testers. **What do you dislike about Crownpeak DQM?** That I can't see the checkpoints query, hopefully coming in the product soon. **What problems is Crownpeak DQM solving and how is that benefiting you?** Quality Control on code - before going live, rather than after. - [View Crownpeak DQM pricing details and edition comparison](https://www.g2.com/products/crownpeak-dqm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+09%3A38%3A21+-0500&secure%5Bsession_id%5D=bb905e6a-d04c-4108-a287-23160653b5de&secure%5Btoken%5D=9d7746513e68e9e0c9a39d0425d9e15076d969adbf9ba1d7309bcae2e30d4b01&format=llm_user) ## Crownpeak DQM Features **Monitoring** - Digital Media Monitoring - Compliance Monitoring - Social Media Monitoring **SEO Auditing & Monitoring** - SEO Alerting - SEO Auditing - SEO Change Tracking - Technical SEO **Monitoring** - Compliance Monitoring - Dynamic Crawling - Task Management **Agentic AI - SEO Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI-Powered Detection & Analysis - AI Accessibility Tools** - Dynamic Content Change Detection - Context-Aware Accessibility Detection - Computer Vision for UI Interpretation **Administration** - User, Role, and Access Management - Policies and Controls - Security - Reporting **SEO Content & Rankings** - Localization - Content Insights **Reporting** - Prioritization - Site Comparison **Automated Remediation & Optimization - AI Accessibility Tools** - Keyboard Navigation Optimization - AI-Based ARIA Role & Attribute Correction - Automated Alt Text Generation **Standards** - Brand Design Consistency - SEO Standards - Internationalization - Web Accessibility **SEO Reporting** - Data Visualization - Custom Reports - White Label **Automation** - Automated Testing - Automated Scan **Continuous Monitoring & Compliance - AI Accessibility Tools** - Regression Detection for Accessibility Issues - Automated WCAG & ADA Compliance Alignment - Continuous Accessibility Monitoring **Functionality** - Automated Regression Testing - Customizable Testing Tools - Multi-User Testing **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Digital Governance** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **Integrations & Workflow Enablement - AI Accessibility Tools** - CMS & Web Platform Integration **Generative AI** - AI Text-to-Speech **Agentic AI - Digital Accessibility Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance ## Top Crownpeak DQM Alternatives - [Siteimprove](https://www.g2.com/products/siteimprove/reviews) - 4.6/5.0 (430 reviews) - [Acquia Web Governance](https://www.g2.com/products/acquia-web-governance/reviews) - 4.5/5.0 (152 reviews) - [Silktide](https://www.g2.com/products/silktide/reviews) - 4.8/5.0 (283 reviews)