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UserWay Pricing Overview

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UserWay Pricing Reviews

(2)
Benjamin A.
BA
Owner
Small-Business (50 or fewer emp.)
"Easy to use and feature rich accessibility widget."
What do you like best about UserWay?

Out of all the accessibility plugins and widgets I've tried I like their widget the most. Review collected by and hosted on G2.com.

What do you dislike about UserWay?

The pricing is a bit high, but you get what you pay for. Review collected by and hosted on G2.com.

Response from Uriel Weisz of UserWay

We understand your concern about pricing, but we strive to provide value for the investment. We appreciate your understanding.

Verified User in Individual & Family Services
AI
Small-Business (50 or fewer emp.)
"Easy Accessiblity Widget to use"
What do you like best about UserWay?

The UserWay accessibility widget is incredibly easy to implement—just a simple code snippet, and it's up and running. Integration with websites is seamless, working smoothly across different platforms without compatibility issues. The widget is user-friendly, requiring minimal setup while offering valuable accessibility features. I appreciate that it runs in the background without needing constant attention, making it a great set-and-forget solution. Perfect for improving website accessibility with minimal effort! Review collected by and hosted on G2.com.

What do you dislike about UserWay?

The 7-day trial process was concerning. My credit card had US$490 held, which was then charged, and at the end of the trial, another US$490 charge was attempted but failed. When I contacted support, they were very helpful and explained that this is the standard process for all free trial customers.

However, this approach may discourage potential customers, as it essentially results in being charged twice and only refunded after the trial ends. A more user-friendly model—where credit card details are taken but only charged if the trial isn’t canceled—would align better with industry standards and create a smoother experience for new users. Review collected by and hosted on G2.com.

Response from Uriel Weisz of UserWay

We're thrilled to hear that you found the UserWay accessibility widget user-friendly and valuable for improving website accessibility with minimal effort. We understand your concerns about the trial process and will work to create a smoother experience for new users. Thank you for sharing your feedback with us.

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