Level Access Accessibility Platform Reviews & Product Details

Provides clear reporting, dashboards, and guided workflows that make it easier to communicate progress with stakeholders. Integrations and support resources help ensure accessibility improvements and are measurable. Overall, it’s been a strong enabler for keeping accessibility at the forefront of our development process. Review collected by and hosted on G2.com.

The user interface, while functional, can feel a bit dated and less intuitive compared to other modern SaaS platforms. Some tasks require extra clicks or navigation, which could be streamlined. Additionally, the learning curve for new users can be a challenge, especially for those unfamiliar with accessibility standards. More in-app guidance and real-world examples would help teams ramp up faster. Review collected by and hosted on G2.com.

The Accessibility tool offered through Level Access has become an essential asset for our development team. What I appreciate most is its seamless integration into our workflow, enabling automated accessibility testing directly within our web development process. It provides clear, actionable insights that help our developers identify and resolve accessibility issues early, ensuring our digital products are inclusive and compliant. The platform’s intuitive interface and robust reporting features make it easy to track progress and maintain high accessibility standards across projects. Review collected by and hosted on G2.com.

While the platform is powerful, there are a few areas for improvement. First, the application is only available in English, which can be a barrier for our primarily French-speaking team. Having access to the platform and training materials in French would significantly improve adoption and usability. Additionally, the onboarding experience could be more intuitive for teams new to accessibility standards. More contextual guidance or interactive tutorials would help new users get up to speed faster. Review collected by and hosted on G2.com.

I especially appreciate the portfolio overview, the quality of technical support, and the thorough error descriptions. The tool identifies every issue and offers clear guidance on how to fix them. I also value how the information is both easy to access and simple to sort and filter. Review collected by and hosted on G2.com.

My experience with the accounts team has been outstanding, and their customer support truly stands out as excellent. In my opinion, this is the best software and service for handling a website's ADA compliance. I honestly have no complaints about this platform. Review collected by and hosted on G2.com.

In my experience, one of the standout features is its capability to perform automated analysis. I appreciate that it offers a browser extension as well as CI/CD integrations, which help identify accessibility issues before they reach production. Additionally, I find the information provided to be straightforward to access, and I like how simple it is to sort and filter through the results. Review collected by and hosted on G2.com.

Honestly, our experience with them has been excellent, as we feel we can always be easily reached. It has saved me considerable time and effort. Review collected by and hosted on G2.com.

The platform is exciting because it shows what the future of inclusive design can look like when you bring innovation and technology together. It also reinforces how important it is to have experts involved at every stage and when accessibility isn't just an afterthought.

The Platform has become my go-to hub, not only when I am trying to understand practical implementation of compliance requirements but also when trying to pro-actively build better web experiences for our audiences. I've passively learned so much about building more accessible design through my interactions with the platform and it's really helped me take accessibility from a compliance checkbox into something that I have better understanding of and feel motivated to meaningfully take ownership over. I use the best practice guides (e.g. for Web Accessibility Content Guidelines) as a standard when building out new content and regularly find myself referring back to them when reviewing content created by others. Review collected by and hosted on G2.com.

I haven't had a chance to explore all features (e.g. AI-led accessibility tools). There is a wealth of information on the site and I would like to take the opportunity to explore some of the features pro-actively (and not just come to the site in reaction to an immediate need). I will say that it would be great to see more of the human aspect in the development of Level Access' resources. In other words, I want to know how the experiences of people with lived experience facing chronic barriers to access are actively and ongoingly shaping, leading and benefitting from the experiences being offered by Level Access. Review collected by and hosted on G2.com.

It's the best software and service available for managing ADA compliance on websites. I like that it offers quick insights into the accessibility of digital products, providing technical advice and legal and strategic support. Review collected by and hosted on G2.com.

My experience has been extremely positive. The user interface is intuitive, making it easy to navigate, and the automated analytics provide valuable insights. The staff are always helpful and eager to assist, ensuring that our accessibility needs are consistently met. Review collected by and hosted on G2.com.

I like that I can have my web pages scanned for compliance and that LA makes suggestions for how to code the page to remain in compliance with legal and corporate standards. Although it is challenging to keep up with regulations and standards in the industry, I enjoy helping product owners and developers finding the requirements, scanning our digital pages to find out where we are and not in compliance, and following up to assure we have met the requirements internally and from government and industry oversight. Review collected by and hosted on G2.com.

I would love a FAQ section if I have a FAQ that can be quickly answered. Also, having a tour of LA would be great so I can see what is possible in the space. It would be really great to go to an area for AA that shows what areas need to be in compliance and a checklist for me to follow to ensure my department is where is needs to be with accessibility. Review collected by and hosted on G2.com.

It's been incredibly flexible and effective, helping to identify numerous issues, to a degree that's difficult to describe. I like that it offers manual assessment of all digital experiences, from mobile apps to wearable technology. Review collected by and hosted on G2.com.

The account team is incredibly responsive and has exceeded all expectations, both during onboarding and in weekly management. Honestly, I have nothing negative to say about this platform. Review collected by and hosted on G2.com.

I appreciated the support team's friendliness and their step-by-step guidance throughout the entire process. We previously use another test management tool, and I like it much more. I use it almost daily to monitor the status of my test suites, and it has greatly simplified the entire process. Review collected by and hosted on G2.com.

When I update a completed test and it is updated with a failed test case, there should be an option to automatically set the entire test to failed. Review collected by and hosted on G2.com.

I like their scheduling flexibility and ability to handle ad hoc testing requests. I also like that they take care to understand each team's product and culture to provide the best testing experience. Review collected by and hosted on G2.com.

I have nothing negative to say about this platform. They consistently demonstrated a high level of professionalism and commitment to achieving exceptional results. Review collected by and hosted on G2.com.