Data 360 (formerly Salesforce Data Cloud)
Data 360 is the system of context for the Agentic Enterprise. Natively built on the Salesforce platform, it connects every source of data you have—from data lakes to warehouses—creating a unified view of your business that your teams and AI agents can act on. And with Zero Copy capabilities, you get all of this without the cost or complexity of moving a single byte of data. Instead of relying on outdated information, your employees and AI agents operate from a complete, real-time understanding of your business exactly when it’s needed. This allows you to immediately personalize every customer experience, unlock connected journeys, and power smarter AI agents grounded in trusted business context. Data 360 activates your trusted context across every surface and every agent in your enterprise—wherever the work happens.
Average Rating: 4.3/5.0
Total Reviews: 308
How Do G2 Users Rate Data 360 (formerly Salesforce Data Cloud)?
- Ease of Admin: 8.5/10 (Category avg: 8.4/10)
- Internationalization: 10.0/10 (Category avg: 8.4/10)
- Performance and Reliability: 9.3/10 (Category avg: 8.8/10)
- What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)
Who Is the Company Behind Data 360 (formerly Salesforce Data Cloud)?
- Seller: Salesforce
- Company Website:
- Year Founded: 1999
- HQ Location: San Francisco, CA
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Twitter: @salesforce
579,511 Twitter followers -
LinkedIn® Page: www.linkedin.com
83,223 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Salesforce Developer
- Top Industries: Information Technology and Services, Computer Software
- Company Size: 39% Medium, 39% Large
What Do G2 Reviewers Say About Data 360 (formerly Salesforce Data Cloud)?
AI-generated summary from verified user reviews
Pros
- Users value the real-time platform integration of Salesforce Data 360, enhancing personalization and driving smarter decisions.
- Users value the ease of use of Salesforce Data Cloud, enjoying time savings and streamlined data access.
- Users value the easy integration of Salesforce Data 360, facilitating seamless data unification and enhanced reporting capabilities.
- Users value the efficient data aggregation in Salesforce Data 360, enhancing insights and unified customer profiling.
- Users value the seamless integrations of Salesforce Data 360, enhancing real-time data access and unified customer profiles.
Cons
- Users find the learning curve steep for Salesforce Data Cloud, requiring significant support for setup and maintenance.
- Users find Salesforce Data 360 to be expensive, facing challenges with unpredictable costs and a steep learning curve.
- Users face a difficult learning curve with Salesforce Data 360, finding the setup and terminology quite challenging.
- Users find the initial setup complex, facing a steep learning curve and challenges in configuration and data management.
- Users face a complex setup, with a steep learning curve that complicates the initial experience and usability.
What Are Recent G2 Reviews of Data 360 (formerly Salesforce Data Cloud)?
"Unified, Real-Time Customer Profiles with Powerful Salesforce Integration"
Rating: 4.5/5.0 stars
— Chirag C.
"Salesforce Data 360: Seamless Data Unification with Real-Time Insights"
Rating: 4.5/5.0 stars
— Vedarth K.

