Best Bot Platforms - Page 4

How Many Bot Platforms Products Does G2 Track?

Total Products under this Category: 235

Category Stats (Oct 2026)

  • Average Rating: 4.53/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Decagon (+0.91%) - Among all products in this category, Decagon recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank Bot Platforms Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 9,900+ Authentic Reviews
  • 235+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Bot Platforms

G2 Grid® for Bot Platforms plotting products by satisfaction and market presence

Highlighted products: Qualified, Microsoft Copilot Studio, Sierra, Google Cloud Dialogflow, IBM watsonx Orchestrate, Botpress, Voiceflow, and Chatbase.

Underlying data: [Grid® JSON](https://www.g2.com/categories/bot-platforms/grids.json?focus%5B%5D=qualified&focus%5B%5D=microsoft-microsoft-copilot-studio&focus%5B%5D=sierra&focus%5B%5D=google-cloud-dialogflow&focus%5B%5D=ibm-watsonx-orchestrate&focus%5B%5D=botpress&focus%5B%5D=voiceflow&focus%5B%5D=chatbase-chatbase)

UChat

UChat is a chatbot platform allow you to reach out customer across all the channesl(Facebook Messenger, Instagram, WhatsApp, Voice, SMS, Google Business Messenger, Slack, Wechat).

Average Rating: 4.8/5.0

Total Reviews: 74

How Do G2 Users Rate UChat?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)
  • Quality of Support: 9.4/10 (Category avg: 8.7/10)
  • AI Text Generation: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind UChat?

  • Seller: UChat
  • Year Founded: 2020
  • HQ Location: Melbourne, AU
  • Twitter: @UChat_Official
    50 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Marketing and Advertising, Education Management
  • Company Size: 93% Small, 3% Medium

What Are Recent G2 Reviews of UChat?

What Are G2 Users Discussing About UChat?

Engati

Engati is an Omnichannel Conversational AI platform that empowers mid-size and enterprise business teams to engage prospects, customers, and employees at scale. Recently awarded by Meta as the Tech Partner of the Year 2024 for pioneering in vertical-specific, business outcome-driven AI innovations, Engati is a cutting-edge Conversational AI platform that empowers businesses to deliver reliable, personalized, and exceptional customer experiences at scale. We empower businesses to reimagine the user journey from visitor to buyer—from nurturing leads to converting prospects and retaining loyal customers. By connecting AI and automation with the human touch, Engati crafts personalized customer experiences that maximize ROI and drive measurable business outcomes. Our platform leverages Generative AI and AI-driven conversational automation to: 1. Enhance customer engagement with proactive, personalized journeys. 2. Streamline operations and improve efficiency. 3. Deliver actionable insights through advanced analytics and continuous AI/ML-driven improvements. We are available in multiple languages and deployed across 12+ integral digital channels that include WhatsApp, Website, Instagram, Facebook, Email, MS Teams, Slack, WeChat, Telegram, and more. We build custom solutions on the digital channels you need, ensuring that your customer engagement strategy is tailored to your unique business requirements. Engati enables businesses to harness conversational intelligence to elevate customer experience, increase efficiency, and achieve growth. Let us help you revolutionize customer engagement and drive success in an AI-first world.

Average Rating: 4.1/5.0

Total Reviews: 14

How Do G2 Users Rate Engati?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Ease of Use: 8.6/10 (Category avg: 8.8/10)
  • Quality of Support: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Engati?

  • Seller: Engati
  • Year Founded: 2016
  • HQ Location: Silicon Valley, CA
  • Twitter: @getengati
    3,137 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    130 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Do G2 Reviewers Say About Engati?

AI-generated summary from verified user reviews

Pros
  • Users value the clear communication and structured approach of Engati, ensuring all stakeholders stay aligned and informed.
  • Users commend the responsive and organized customer support of Engati, enhancing the overall project management experience.
  • Users appreciate the customization options offered by Engati, enhancing the software's effectiveness with proper training.
  • Users value dedicated training support that enhances the customizability and effectiveness of Engati's software.
Cons
  • Users express frustration over complexity in navigation and ongoing billing issues, complicating the cancellation process.
  • Users find Engati to be expensive and challenging to navigate, complicating cancellations and leading to ongoing charges.
  • Users experience poor customer support, making it difficult to resolve issues and leading to ongoing charges.
  • Users report poor navigation leading to frustration and complications with subscription cancellation and support responses.
  • Users report significant usability issues, including navigation difficulties and unresolved billing problems after subscription cancellation.

What Are Recent G2 Reviews of Engati?

What Are G2 Users Discussing About Engati?

Teneo.ai

Teneo.AI enables you to automate any CCaaS to provide the most accurate customer service experience available on the market with Generative AI and Conversational AI. Teneo is an AI orchestration platform put on top of your Contact Center that transforms customer accuracy, speed of resolution, magnify support capabilities and inject Generative AI control and save costs. Teneo.AI seamlessly orchestrates your contact center tech stack, bringing together control for generative AI, data across systems for the best optimization and smoother customer journeys. Leverage an extensive and growing library of prebuilt backend and channel connectors.

Average Rating: 4.5/5.0

Total Reviews: 21

How Do G2 Users Rate Teneo.ai?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Ease of Use: 8.3/10 (Category avg: 8.8/10)
  • Quality of Support: 9.0/10 (Category avg: 8.7/10)
  • AI Text Generation: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Teneo.ai?

  • Seller: Teneo.ai
  • Year Founded: 2000
  • HQ Location: Stockholm, SE
  • Twitter: @teneo_ai
    2,596 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    69 employees on LinkedIn®
  • Ownership: STO: ASAI

Who Uses This Product?

  • Company Size: 52% Small, 35% Large

What Do G2 Reviewers Say About Teneo.ai?

AI-generated summary from verified user reviews

Pros
  • Users find Teneo.ai's platform easy to use, thanks to its intuitive design and low coding requirements.
  • Users appreciate the easy integrations of Teneo.ai, allowing seamless connections with various applications and APIs.
  • Users appreciate the intuitive platform and powerful NLP engine of Teneo.ai, enhancing their conversational AI solutions.
  • Users appreciate the smoother integrations with various messaging channels and APIs, enhancing development efficiency.
  • Users praise Teneo.ai for its intuitive interface, making chat flow design simple and efficient without heavy coding.
Cons
  • Users note a steep learning curve with Teneo.ai, especially when tackling its advanced features and custom scripting.
  • Users find the interface design to be overwhelming and in need of modernization for better usability.
  • Users find that the UX issues in Teneo.ai can make navigation and understanding features difficult for beginners.
  • Users find the complexity of Teneo.ai challenging, requiring significant technical knowledge and resources during development.
  • Users find the interface overwhelming and not intuitive, making it challenging for beginners to navigate effectively.

What Are Recent G2 Reviews of Teneo.ai?

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Enterprise Chatbot Platform

BotsCrew Enterprise AI Agent Platform The BotsCrew platform lets enterprises build, train, and orchestrate AI agents in one place, then put them to work across the channels and systems teams already use. It’s the foundation we use to get AI pilots live fast and scale the ones that prove their value. What you can build: - AI agents. Agents that handle nuanced conversations, make decisions, and adapt in real time, without rigid flows or scripts. - Voice agents. AI for phone support, IVR replacement, and hands-free environments, with natural handling of context and interruptions. - Classic chatbots. Fast to deploy for predictable, high-volume tasks like FAQs, form collection, and regulated use cases. Key capabilities: - Train on your own knowledge. Point agents at your website, documents, or knowledge base, with built-in RAG and no coding. - Choose the right model. An AI model picker and custom instructions for each agent. - Build logic visually. A no-code workflow builder for advanced automation and AI actions. - Deploy anywhere. Web, WhatsApp, Facebook, SMS, Slack, and more, in 100+ languages, with every conversation in one inbox. - Integrate with your stack. API, webhooks, and native integrations with the systems you already run. - Run it at enterprise scale. Role-based access controls, an analytics dashboard, live chat handoff, and secure data handling. Why teams choose it: The platform doesn’t come alone: it’s backed by the BotsCrew team, who have shipped 200+ AI projects since 2016. Kravet ran its pilot on the platform and took an internal AI assistant from below 60% accuracy to ~90% across 10,000+ products. Start with a pilot. Scale what works.

Average Rating: 4.8/5.0

Total Reviews: 12

How Do G2 Users Rate Enterprise Chatbot Platform?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)
  • Quality of Support: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Enterprise Chatbot Platform?

  • Seller: BotsCrew
  • Year Founded: 2016
  • HQ Location: London, UK
  • Twitter: @Bots_Crew
    331 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    73 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 83% Small, 17% Medium

What Do G2 Reviewers Say About Enterprise Chatbot Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the 24/7 support from BotsCrew, appreciating the responsive assistance during setup and customization.
  • Users value the excellent customer support from BotsCrew, enhancing their experience and ensuring successful implementation.
  • Users appreciate the customizability of the Enterprise Chatbot Platform, which allows tailoring solutions to specific business needs effortlessly.
  • Users appreciate the customization options of the Enterprise Chatbot Platform, enhancing its relevance to specific business needs.
  • Users highlight the ease of use of the Enterprise Chatbot Platform, enabling quick setup and immediate value.
Cons
  • Users find some advanced configuration options overwhelming, but support from BotsCrew alleviates the complexity.
  • Users feel the learning curve can be overwhelming initially, though support from the team helps ease the process.

What Are Recent G2 Reviews of Enterprise Chatbot Platform?

What Are G2 Users Discussing About Enterprise Chatbot Platform?

Chatfuel

One solution for engagement and sales in private medicine and wellness. Chatfuel is an AI-native operating system for private healthcare and wellness SMBs. It helps service teams shift from manual engagement to scalable revenue growth by reimagining the entire sales cycle. Trained on over 150 billion customer conversations, Chatfuel empowers more than 18,000 businesses to automate and optimize their sales process - from first lead to loyal customer -in as little as 30 seconds. In clinics and wellness centers, a multistage sales process often demands the business owner’s constant involvement, increasing the risk of client drop-off. Chatfuel solves this with a plug-and-play AI agent that captures leads directly from Instagram, Facebook, WhatsApp, and TikTok campaigns, qualifies them, schedules appointments, sends reminders, and manages follow-ups - all automatically. Official Partner of Meta.

Average Rating: 4.4/5.0

Total Reviews: 43

How Do G2 Users Rate Chatfuel?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)
  • Quality of Support: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Chatfuel?

  • Seller: Chatfuel Ai
  • Year Founded: 2015
  • HQ Location: San Francisco, CA
  • Twitter: @chatfuel
    25,115 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    38 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About Chatfuel?

AI-generated summary from verified user reviews

Pros
  • Users find Chatfuel to be affordable, offering great value for efficient automation in small business communications.
  • Users appreciate the automation capabilities of Chatfuel, simplifying customer interactions and saving time efficiently.
  • Users find Chatfuel extremely easy to use, allowing for simple setup and minimal adjustments over time.
  • Users find Chatfuel's easy creation process beneficial, simplifying automated conversations for their small businesses.
  • Users value the easy setup of Chatfuel, making it simple to automate customer interactions effortlessly.
Cons
  • Users are frustrated with Chatfuel's expensive pricing, as costs rise unexpectedly with increased subscriber counts.
  • Users experience poor customer support, feeling disregarded and unsupported when addressing billing issues with Chatfuel.

What Are Recent G2 Reviews of Chatfuel?

What Are G2 Users Discussing About Chatfuel?

Engagely

engagely.ai is an award-winning conversational customer engagement platform recognized by the Economic Times as the best tech brand in cognitive decision making forte. The multilingual conversational AI platform is a blend of AI and human intelligence which is helping businesses create exceptional customer experiences. With domain-specific robust knowledge & industry AI models, engagely helps automate customer engagement with its next-level products and services to deliver amazing customer experience. With its unique action-intent engine, engagely is a transformative AI powered platform that builds conversational chatbots with no coding. The leading AI omnichannel platform is capable of driving superior customer engagement across 35+ channels in more than 120 global languages with its proactive conversational AI chatbots, voice bots and email bots. Present in 4+ Countries I Trusted by 150+ Customers I Serving 10+ Industries

Average Rating: 4.3/5.0

Total Reviews: 19

How Do G2 Users Rate Engagely?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Ease of Use: 8.6/10 (Category avg: 8.8/10)
  • Quality of Support: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Engagely?

  • Seller: Engagely.ai
  • Year Founded: 2012
  • HQ Location: Watford
  • Twitter: @engagelyai
    56 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    77 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 37% Small, 32% Medium

What Do G2 Reviewers Say About Engagely?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Engagely invaluable for maintaining content and providing quick, intelligent responses.
  • Users value the efficiency of Engagely, noting its quick and smart responses for enhanced user experience.
  • Users find the helpful knowledge base of Engagely.ai easy to use, enhancing content management and response efficiency.
  • Users appreciate the easy-to-use knowledge base of Engagely, facilitating efficient content management and smarter responses.
  • Users love the quick response times of Engagely, resulting in smarter interactions and enhanced user satisfaction.

What Are Recent G2 Reviews of Engagely?

What Are G2 Users Discussing About Engagely?

Azure AI Bot Service

Microsoft Bot Framework provides tools needed to build and connect intelligent bots that interact naturally.

Average Rating: 4.5/5.0

Total Reviews: 10

How Do G2 Users Rate Azure AI Bot Service?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Ease of Use: 8.9/10 (Category avg: 8.8/10)
  • Quality of Support: 8.7/10 (Category avg: 8.7/10)
  • AI Text Generation: 9.5/10 (Category avg: 8.5/10)

Who Is the Company Behind Azure AI Bot Service?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 60% Medium, 20% Large

What Are Recent G2 Reviews of Azure AI Bot Service?

What Are G2 Users Discussing About Azure AI Bot Service?

EnableX

EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade platform seamlessly integrates voice, video, and text messaging into web, desktop, and mobile applications through developer-friendly APIs and SDKs, ensuring effortless connectivity across channels and platforms, including SMS, WhatsApp, RCS, Instagram, and Facebook Messenger. Beyond traditional communications, EnableX enhances customer interactions with AI-powered solutions like FaceAI which offers real-time facial and emotion recognition, and Text-to-Speech (TTS) for natural, emotion-aware customer interactions. These advanced capabilities drive intelligent automation, personalised engagement, and richer conversational experiences. Trusted by telecom operators, enterprises, service providers, and system integrators worldwide, EnableX offers transparent pricing, flexible deployment options (public, private, or on-premise), and white-label solutions that provide businesses with full control over their communication infrastructure. With EnableX, businesses can focus on what matters most: delivering seamless, intelligent, and engaging customer interactions with ease and efficiency.

Average Rating: 4.6/5.0

Total Reviews: 170

How Do G2 Users Rate EnableX?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)
  • Quality of Support: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind EnableX?

  • Seller: VCLOUDX
  • Year Founded: 2017
  • HQ Location: Singapore
  • Twitter: @EnablexIo
    108 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Small, 31% Medium

What Do G2 Reviewers Say About EnableX?

AI-generated summary from verified user reviews

Pros
  • Users find EnableX to be easy to use, enabling quick development and deployment of applications with low code.
  • Users enjoy the easy integration of EnableX, facilitating seamless video and SMS services effortlessly.
  • Users value the easy integrations of EnableX, appreciating the straightforward API and SDK setup for seamless functionality.
  • Users commend the high video quality of EnableX, enhancing their communication experience with clarity and ease.
  • Users appreciate the easy setup of EnableX, allowing quick integration and seamless operation for video applications.
Cons
  • Users find the documentation lacking, suggesting it needs better structure and clarity for easier implementation.
  • Users find EnableX lacking in integrations and features, making it less versatile for comprehensive needs.
  • Users feel there is limited customization in EnableX, impacting the flexibility of integrating additional features.
  • Users experience audio issues during low network conditions, affecting the overall quality of calls and recordings.
  • Users express a need for missing features, such as background effects, chat options, and better support improvements.

What Are Recent G2 Reviews of EnableX?

What Are G2 Users Discussing About EnableX?

Certainly

Most AI vendors will sell you a resolution rate. We would rather sell you a better relationship with your customers. Certainly is an agentic AI platform for CX teams. Your AI agents work across every omnichannel surface, draw on web search and your own knowledge, connect to live systems through MCP servers, call tools, and follow the prompts you write. You stay in control of the intelligence layer because we are LLM agnostic. Reporting is where we get a little obsessive. Volume and containment matter, but so does the quiet stuff: the question asked five different ways, the policy that confuses people, the moment a customer almost gave up. We help you see it. We are not the cheapest path to a bot. We are the team that sits with you, learns your product, sets honest expectations, and keeps tuning long after launch. If your product is layered, your customers matter, and good enough is not good enough, we will get on well. Certainly is trusted by brands such as Feastables, Carlsberg, Credissimo, Fintiba, QuadLock, Rockwool and many more well known names.

Average Rating: 4.8/5.0

Total Reviews: 11

How Do G2 Users Rate Certainly?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Ease of Use: 7.9/10 (Category avg: 8.8/10)
  • Quality of Support: 9.6/10 (Category avg: 8.7/10)
  • AI Text Generation: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Certainly?

  • Seller: Certainly Group ApS
  • Year Founded: 2017
  • HQ Location: Copenhagen , Capital Region
  • Twitter: @Certainly_io
    161 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 55% Medium, 36% Small

What Do G2 Reviewers Say About Certainly?

AI-generated summary from verified user reviews

Pros
  • Users praise the fast and intuitive AI technology that enables easy integration and tailored chatbot development.
  • Users praise the automation capabilities of Certainly, highlighting its responsiveness and seamless integration with other platforms.
  • Users appreciate the easy integrations of Certainly, enabling seamless connections with various platforms for enhanced functionality.
  • Users value the seamless integrations with platforms like ChatGPT and Zendesk, enhancing their customer support experience.
  • Users value the fast and seamless AI integration, enhancing user experience and providing tailored responses effectively.
Cons
  • Users find AI limitations frustrating, as they cannot manually upload spreadsheets for bot training, hindering efficiency.
  • Users express frustration with the inability to upload responses and train the bot manually, finding it time-consuming to hand-type each entry.
  • Users note that data analytics issues require rework, though updates indicate ongoing improvements by the team.
  • Users are frustrated by the inability to upload spreadsheets for training bots, limiting customization and efficiency.
  • Users dislike the lack of manual upload options for spreadsheets, limiting flexibility in training their bot.

What Are Recent G2 Reviews of Certainly?

What Are G2 Users Discussing About Certainly?

yellow.ai

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.

Average Rating: 4.4/5.0

Total Reviews: 101

How Do G2 Users Rate yellow.ai?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Ease of Use: 8.7/10 (Category avg: 8.8/10)
  • Quality of Support: 8.3/10 (Category avg: 8.7/10)
  • AI Text Generation: 6.7/10 (Category avg: 8.5/10)

Who Is the Company Behind yellow.ai?

  • Seller: yellow.ai
  • Year Founded: 2016
  • HQ Location: San Mateo, California
  • Twitter: @yellowdotai
    1,550 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    850 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Financial Services, Information Technology and Services
  • Company Size: 38% Small, 33% Medium

What Do G2 Reviewers Say About yellow.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless integration capabilities of yellow.ai, enhancing chatbot deployment across multiple platforms effectively.
  • Users value the multi-channel support and automation features of yellow.ai, enhancing their chatbot deployment experience.
  • Users praise yellow.ai's easy-to-build chatbots that enhance customer engagement with reliable 24/7 support across multiple platforms.
  • Users appreciate the ease of use of yellow.ai, praising its intuitive setup and seamless integration capabilities.
  • Users value the easy integrations of yellow.ai, facilitating seamless chatbot deployment across multiple platforms.
Cons
  • Users find the steep learning curve challenging, requiring considerable time and effort to become proficient.
  • Users note a significant learning curve with Yellow.ai, requiring time and technical understanding to use effectively.
  • Users note the limitations in AI capabilities requiring deep technical knowledge and room for improvement in NLP and analytics.
  • Users find the product complex, especially newcomers needing technical knowledge for effective usage and integration.
  • Users often struggle with difficult implementation of Yellow.ai, facing challenges in integration and customization processes.

What Are Recent G2 Reviews of yellow.ai?

What Are G2 Users Discussing About yellow.ai?

Rasa

Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling next-level AI assistant development and operation at scale. Combining pro-code and no-code options, our platform allows cross-team collaboration for smarter and faster AI assistant building to accelerate time-to-value significantly. Our unique approach transparently leverages an LLM-native dialogue engine that makes Rasa a reliable and innovative partner for enterprises seeking to significantly enhance their customer interactions with seamless conversational experiences. Rasa provides the data privacy, security, and scalability our Fortune 500 enterprise customers need.

Average Rating: 4.0/5.0

Total Reviews: 11

How Do G2 Users Rate Rasa?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 8.9/10)
  • Ease of Use: 7.2/10 (Category avg: 8.8/10)
  • Quality of Support: 8.3/10 (Category avg: 8.7/10)
  • AI Text Generation: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Rasa?

  • Seller: Rasa
  • Year Founded: 2016
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    187 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 82% Small, 18% Large

What Are Recent G2 Reviews of Rasa?

What Are G2 Users Discussing About Rasa?

BotStar

Online chatbot platform that lets businesses design, develop and train chatbots visually for Messenger and Websites.

Average Rating: 3.4/5.0

Total Reviews: 19

How Do G2 Users Rate BotStar?

  • Has the product been a good partner in doing business?: 6.9/10 (Category avg: 8.9/10)
  • Ease of Use: 8.3/10 (Category avg: 8.8/10)
  • Quality of Support: 7.9/10 (Category avg: 8.7/10)

Who Is the Company Behind BotStar?

  • Seller: BotStar
  • Year Founded: 2017
  • HQ Location: Singapore, SG
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 75% Small, 25% Medium

What Are Recent G2 Reviews of BotStar?

What Are G2 Users Discussing About BotStar?

Floatbot

Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer engagement, streamlining processes to empowering agents and employees, we are your partner in driving smarter, faster and impactful business interactions.

Average Rating: 4.3/5.0

Total Reviews: 12

How Do G2 Users Rate Floatbot?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Ease of Use: 8.5/10 (Category avg: 8.8/10)
  • Quality of Support: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Floatbot?

  • Seller: Floatbot
  • Year Founded: 2020
  • HQ Location: Milpitas , California
  • Twitter: @floatbot
    1,764 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    61 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 58% Small, 42% Medium

What Do G2 Reviewers Say About Floatbot?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Floatbot, highlighting its intuitive interface and seamless implementation.
  • Users highlight the easy implementation of Floatbot, praising its seamless setup and proactive support from the team.
  • Users highlight FloatBot's intuitive and user-friendly interface, making setup and management effortless for everyone involved.
  • Users rave about FloatBot's intuitive and user-friendly interface, enabling effortless setup and management of campaigns.
  • Users commend Floatbot for its 24/7 support, highlighting the team's proactive assistance and quick responsiveness.

What Are Recent G2 Reviews of Floatbot?

Relevance AI

Relevance AI is the home of the AI workforce: where anyone can build and recruit teams of AI agents to complete tasks on autopilot. Our no-code platform is built for ops teams, no technical background required. Subject-matter experts can use Relevance to design powerful AI agents and AI teams without relying on developer resources. Scale excellence across every area or team with your intelligent, purpose-built AI workforce.

Average Rating: 4.3/5.0

Total Reviews: 20

How Do G2 Users Rate Relevance AI?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Ease of Use: 8.3/10 (Category avg: 8.8/10)
  • Quality of Support: 8.4/10 (Category avg: 8.7/10)
  • AI Text Generation: 5.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Relevance AI?

  • Seller: Relevance AI
  • Year Founded: 2020
  • HQ Location: Sydney, Australia
  • Twitter: @RelevanceAI_
    3,784 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    115 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 85% Small, 10% Medium

What Do G2 Reviewers Say About Relevance AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Relevance AI, enabling quick setup and intuitive management of agents.
  • Users value the versatile features of Relevance AI, enabling custom AI agents for diverse functions effortlessly.
  • Users value the advanced AI integration in Relevance AI, enhancing efficiency across various tasks and minimizing manual efforts.
  • Users highlight the versatile customization capabilities of Relevance AI, making it ideal for diverse automation tasks.
  • Users appreciate the efficiency of Relevance AI, automating tasks seamlessly and enhancing productivity across various applications.
Cons
  • Users find the cost of Relevance AI too high, making it less affordable for regular use and frustrating.
  • Users find Relevance AI too expensive, feeling the high costs make it unreasonable for general use.
  • Users find the interface complex, often feeling lost during onboarding and dealing with busy UX/UI challenges.
  • Users find the limited features of Relevance AI restrict their ability to achieve high-quality graphical outputs.
  • Users find the learning curve challenging, but the interface becomes intuitive once familiarized with the system.

What Are Recent G2 Reviews of Relevance AI?

SnatchBot

SnatchBot is a cloud-based AI chatbot platform that enables users to create, deploy, and manage intelligent conversational agents across multiple channels without requiring coding skills. Leveraging advanced Natural Language Processing (NLP) and Machine Learning technologies, SnatchBot facilitates the development of bots capable of understanding and responding to user intents, thereby enhancing customer interactions and automating various tasks. Key Features and Functionality: - Natural Language Processing (NLP): Utilizes proprietary NLP technology to comprehend user inputs, enabling bots to engage in human-like conversations. - Multichannel Deployment: Supports integration with various platforms, including web chat, WhatsApp, Facebook Messenger, Slack, SMS, and voice channels, ensuring a broad reach. - Prebuilt Bot Templates: Offers a library of customizable templates for diverse use cases such as customer support, e-commerce, and banking, streamlining the bot creation process. - Visual Drag-and-Drop Interface: Features an intuitive interface that allows users to design conversational flows without any programming knowledge. - Voice Capabilities: Incorporates text-to-speech and speech recognition functionalities, enabling voice interactions for a more dynamic user experience. - Bot Memory and Context Management: Maintains conversational context by remembering prior user inputs, facilitating more coherent and contextually relevant interactions. - Automation Workflows and Conditional Logic: Allows the creation of complex automation workflows with conditional logic to handle various user scenarios effectively. - Analytics and Performance Dashboards: Provides detailed analytics to monitor bot performance, user engagement, and conversation flows, aiding in continuous improvement. - Payment Integration: Enables in-conversation payment processing through integrations with platforms like PayPal, supporting seamless e-commerce transactions. - Security and Compliance: Ensures secure architecture with encryption, API integrations, and the ability to escalate conversations to human agents when necessary. Primary Value and User Solutions: SnatchBot empowers businesses and individuals to rapidly adopt conversational automation, enhancing customer service and engagement across multiple touchpoints. By providing a user-friendly platform with advanced AI capabilities, it reduces the complexity and cost associated with bot development. The platform's omnichannel support ensures that organizations can reach their audience on preferred communication channels, while robust analytics and performance tracking enable continuous optimization of bot interactions. Additionally, SnatchBot's emphasis on security and compliance makes it suitable for enterprise deployments, ensuring the protection of sensitive customer information.

Average Rating: 4.6/5.0

Total Reviews: 33

How Do G2 Users Rate SnatchBot?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Ease of Use: 9.5/10 (Category avg: 8.8/10)
  • Quality of Support: 9.8/10 (Category avg: 8.7/10)

Who Is the Company Behind SnatchBot?

  • Seller: SnatchBot
  • Year Founded: 2015
  • HQ Location: Hertzlia Pituach, IL
  • Twitter: @snatch_bot
    24,584 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    26 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 68% Medium, 24% Small

What Are Recent G2 Reviews of SnatchBot?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated October 8, 2026