I have had a great experience using Botsify. The platform is user-friendly, intuitive, and makes building chatbots surprisingly easy, even for someone without a technical background. I appreciate how Botsify automates conversation and improves customer engagement, making it an effective tool for my needs. I particularly value their excellent customer support, which ensures any issues are resolved promptly and with care. The drag-and-drop chatbot builder is my favorite feature; it makes creating and customizing conversations fast and easy without needing any coding expertise. Additionally, the initial setup of Botsify was very easy and quick, allowing me to get started with minimal hassle. Overall, I am highly satisfied with Botsify and would rate it a 10 out of 10 in terms of recommending it to friends or colleagues. Review collected by and hosted on G2.com.
I feel that the analytics feature could be improved. Specifically, I would like to see more granular user behavior data, which would provide deeper insights into customer interactions and help refine chatbot strategies. Review collected by and hosted on G2.com.
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