Botsify Reviews & Product Details

I love how Botsify has made client communication smoother for my consulting business. Its easy setup process is a huge plus, handling and routing inquiries seamlessly and helping reduce response time. The simple interface and the fact that conversions work without any issues are features I truly appreciate. Botsify's dependability, especially in terms of support, ensures that help is available whenever needed, making it a solid tool for improving engagement and saving time. Even before the AI boom, the technology was effective, and the Voxeet line has significantly aided in customer outreach and effective inquiry response. Botsify has indeed scaled everything within my customer support division. Review collected by and hosted on G2.com.

Some advanced auto information options in Botsify have limitations and occasionally fail, requiring extra tweaking to function as expected. Additionally, there is a need for more built-in AI training tools to better handle complex client queries effectively. Review collected by and hosted on G2.com.

I have had a great experience using Botsify. The platform is user-friendly, intuitive, and makes building chatbots surprisingly easy, even for someone without a technical background. I appreciate how Botsify automates conversation and improves customer engagement, making it an effective tool for my needs. I particularly value their excellent customer support, which ensures any issues are resolved promptly and with care. The drag-and-drop chatbot builder is my favorite feature; it makes creating and customizing conversations fast and easy without needing any coding expertise. Additionally, the initial setup of Botsify was very easy and quick, allowing me to get started with minimal hassle. Overall, I am highly satisfied with Botsify and would rate it a 10 out of 10 in terms of recommending it to friends or colleagues. Review collected by and hosted on G2.com.

I feel that the analytics feature could be improved. Specifically, I would like to see more granular user behavior data, which would provide deeper insights into customer interactions and help refine chatbot strategies. Review collected by and hosted on G2.com.

We’ve been testing Botsify for our project, and overall the experience has been solid. The interface is easy to understand, and setting up flows doesn’t require much technical knowledge. Review collected by and hosted on G2.com.

Botsify is solid for basic chatbots and simple FAQ-type bots, but its AI feels limited unless you hook it up with a more powerful NLP tool. Analytics are pretty bare-bones, and you’ll likely need external tools to get real insights. For more advanced bot scenarios, setup gets complex and costs rise quickly. Review collected by and hosted on G2.com.

I really appreciate Botsify's straightforward interface, as it makes the setup process very quick and easy. This simplicity allows me to spend less time assembling various elements and more time utilizing them effectively, which enhances my productivity. The ease of use is a significant benefit, contributing to more efficient operations, and the fact that I barely remember the setup process underscores how little effort it required. Overall, the ease and efficiency are major reasons why I enjoy using Botsify. Review collected by and hosted on G2.com.

I'd love it if the AI had more context. Review collected by and hosted on G2.com.

I find Botsify user-friendly and easy to use. I like their swift customer support team. I also like every feature of it, and everything is working fine for me till now. The initial setup was very easy. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Botsify is a fantastic platform for creating chatbots, offering a user-friendly experience from start to finish. One of the standout features is its simplicity. As soon as you log in, Botsify provides step-by-step guidance, making it easy for anyone to create a chatbot, regardless of their prior experience. This guided approach ensures that you can quickly get your chatbot up and running without feeling overwhelmed.

Additionally, Botsify offers an impressive library of training videos within the application and on their YouTube channel. These videos provide valuable insights and instructions on how to optimize your chatbot’s performance. Whether you’re a beginner or an experienced user, these resources can enhance your understanding and help you make the most out of the platform. Review collected by and hosted on G2.com.

It may be a bit complex for beginners who are not familiar with these types of tools. However, Botsify offers a comprehensive training library to assist with this learning curve. Review collected by and hosted on G2.com.

Using Bitsify as a market researcher has been an absolute game-changer for me. This platform has streamlined and elevated my research process in ways I couldn't have imagined.

Bitsify's intuitive interface made it effortless to design and deploy surveys and data collection chatbots. The flexibility to customize chatbots to fit the unique needs of each research project has been a huge advantage. It allows me to gather insights from diverse target audiences with ease. Review collected by and hosted on G2.com.

While Bitsify offers numerous advantages, there are a few potential drawbacks to consider. First, the platform's pricing structure could be a concern, especially for small businesses or individual users. Depending on your usage and feature requirements, the cost of using Bitsify may not align with a limited budget.

Second, while the platform is user-friendly, the learning curve might be steeper for those who are not well-versed in chatbot development or AI technology. Users with minimal technical experience might find it challenging to fully utilize all of Bitsify's advanced features. However, the platform does offer tutorials and support to help users get up to speed Review collected by and hosted on G2.com.

We work in the aftermarket solutions to heavy equipments and it helps us a lot that we can share cards with images so that the client can see the parts before they buy them to determine whether it is what they are looking for or not. Also the IA has helped us reduce considerably the amount of workload our contact center used to have. Review collected by and hosted on G2.com.

None that I can think of at this time. Everything has been great since the first contact. We even had a DEMO together to fully view the functionality of the tool before buying it. Review collected by and hosted on G2.com.

What I like the most is how easy it is to create a chatbot. From the moment you log in, Botsify guides you step by step. Additionally, they have an incredible library of training videos in the app and on their YouTube channel. Moreover, you can upload your logo and change the colors easily. They also have a live test button to see the changes immediately. Review collected by and hosted on G2.com.

You have to practice a little because if you are not used to using these tools, it can be complex at first, although they have a very comprehensive training library to help you. In my experience, customer service has been quite good. Review collected by and hosted on G2.com.

Competitive pricing, Multi languages, AI & NLP - Keyword Jump and global keyword, Channel - website, Slack and Facebook, GPT-4 integration, train on the knowledge, Provide basic Bot analytics, Flexible on the feature provision, API integration, Multi-media support Review collected by and hosted on G2.com.

Manual Language translation

No entity and Intent identification

Licensing for Google Dialogueflow

No Webhooks - call an API inside your chatbot flow to send or get data from other applications

No location sharing

Lack the e-commerce integrations such as Payments, shopfiy, buy directly on the chatbot and cart abandonemnt Review collected by and hosted on G2.com.