G2

Steph D.

ceo and founder

Retail

Small-Business (50 or fewer emp.)

7/24/2026

"Clear, Professional AI Calls That Keep Us Organized and Stress-Free"

5/5

What do you like best about NextPhone - AI Answering Service?

What I like best is how it handles calls without us needing to be available all the time. The AI sounds clear and professional, and it does a good job collecting the right information from customers. It helps us stay organised and makes follow-ups much easier. I also found the setup very straightforward, and we were able to start using it without any stress. Review collected by and hosted on G2.com.

What do you dislike about NextPhone - AI Answering Service?

.There isn’t much to dislike. It works well for our daily needs. It would be nice to have more detailed reporting features in the future, but overall the system runs smoothly. Review collected by and hosted on G2.com.

What problems is NextPhone - AI Answering Service solving and how is that benefiting you?

NextPhone helps us avoid missing important customer calls, especially during busy hours or outside working times. Before, we would lose potential leads when no one was available to answer. Now, the AI handles those calls, collects key details, and keeps the conversation going. This has helped us stay responsive, improve customer experience, and capture more opportunities without adding extra work to our team. Review collected by and hosted on G2.com.