Human Interest
Human Interest is the highest-rated, fastest-growing 401(k) provider in America. Human Interest believes that employers deserve retirement benefits that run themselves, do not put unnecessary liability on the company, and have low and transparent fees. Human Interest has created the retirement platform that delivers these commitments, allowing millions of employees to access retirement benefits for the first time. Human Interest has set the new standard for 401(k), including: eliminating transaction fees, offering a cash-back incentive program for plan participants, and a customer experience guarantee. Founded in 2015 and headquartered in San Francisco, Human Interest has helped provide retirement benefits to employees at nearly 50,000 companies and counting. For more information, please visit humaninterest.com. Read our full disclosures at https://humaninterest.com/disclosures/.
Average Rating: 4.3/5.0
Total Reviews: 2,536
How Do G2 Users Rate Human Interest?
- Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.6/10)
- Tax Benefits: 8.8/10 (Category avg: 8.4/10)
- Reporting: 8.7/10 (Category avg: 8.7/10)
- Monitoring: 8.8/10 (Category avg: 8.9/10)
Who Is the Company Behind Human Interest?
- Seller: Human Interest, Inc.
- Company Website:
- Year Founded: 2015
- HQ Location: San Francisco, California
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LinkedIn® Page: www.linkedin.com
899 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, CEO
- Top Industries: Construction, Computer Software
- Company Size: 79% Small, 16% Medium
What Do G2 Reviewers Say About Human Interest?
AI-generated summary from verified user reviews
Pros
- Users praise the easy setup of Human Interest, appreciating its intuitive interface and efficient onboarding process.
- Users appreciate the ease of use of Human Interest, making 401(k) management effortless and efficient for everyone involved.
- Users value the automatic payroll deduction feature, simplifying 401(k) management and enhancing employee satisfaction.
- Users value the helpful customer support from Human Interest, making 401(k) management smooth and efficient.
- Users value the simple and intuitive interface of Human Interest, enhancing both employer and employee experiences.
Cons
- Users report poor customer support, with inconsistent communication and delays affecting their overall experience with Human Interest.
- Users find it difficult to understand Human Interest due to a complex system and unclear communication from representatives.
- Users express frustration with payroll issues, including slow file feeds and complex onboarding processes, complicating their experience.
- Users experience poor onboarding due to unclear communication and complex language, making the process frustrating for newcomers.
- Users find the email communication frustrating, citing slow responses and a preference for more direct support methods.
What Are Recent G2 Reviews of Human Interest?
"Easy, Fast 401(k) Platform with Seamless Rippling Integration and Excellent Support"
Rating: 5.0/5.0 stars
— Mary Ann N.
"Personal Onboarding Experience & Seamless integration to Gusto"
Rating: 5.0/5.0 stars
— Penny P.

