Human Interest Pricing Overview

Human Interest Pricing FAQs

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Human Interest Pricing Reviews

(2)
Alyssa S.
AS
Director of HR
Mid-Market (51-1000 emp.)
"Seamless 401(k) Management with Empowering Employee Control"
What do you like best about Human Interest?

I really like Human Interest because it's so easy for employees to make changes themselves without having to go through HR. Being the HR director in a small company where it's just me, it's great that they can do it on their own. It's also rewarding and incentivizing for them to sign up for a 401(k), knowing they can adjust their contributions if they need to. They just go on there and make the changes themselves, which gives them a sense of control. I think that's really important. Review collected by and hosted on G2.com.

What do you dislike about Human Interest?

I think right now, I don't really have any complaints. I, interestingly enough, have two profiles set up in our Rippling account. And so sometimes it tells me that I'm actually not eligible to put money into my 401k, but it's just a misread. Review collected by and hosted on G2.com.

Morgan B.
MB
Co-owner
Small-Business (50 or fewer emp.)
"Headache"
What do you like best about Human Interest?

It was great in the beginning and unfortunately their was an error made on their end that they owned up to their mistake however it cost my company over $1,000 extra, there was indeed out of pocket cost because funds were withdrawn automatically from our account. Thank you for your patience on this! You’ve got the right idea. During a recent review, we identified that some employee contributions weren't processed as they should have been. Because this was an error on our end, we’ve applied a Correction Credit to resolve it.

What this means for you:

No out-of-pocket cost: We’ve already moved the necessary funds into the affected employee accounts to make them whole. Since Human Interest covered the cost of this correction, there isn't a refund due to the company; instead, we used those funds to fix the discrepancy directly.

We handle the paperwork: When contributions are delayed, the IRS requires a specific filing called Form 5330. This is simply a report used to document the correction. Our team is taking care of the preparation for you.

Next steps: When the filing deadline approaches, we will send the completed form to you for a quick review and signature. You don’t need to take any action until then.

You can find a full breakdown of the specific amounts and employees affected in the Error Correction Reports section of your Document Library on the admin dashboard. We’ve also included summaries there that you can share with your team members if they have questions about their accounts. Review collected by and hosted on G2.com.

What do you dislike about Human Interest?

I had a few minor hiccups during setup because I was both an owner and an employee, and they needed to merge my two accounts. It took a few weeks to get everything sorted out, but once it was resolved, it worked smoothly. After that, a few additional issues came up and were only resolved after multiple calls and emails with three different departments. Review collected by and hosted on G2.com.

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