Cobrowse.io

Survey Dynamix

By PINC Solutions

Re-claim Profile

4/5

(3)

Cobrowse.io

It's been two months since this profile received a new review

Survey Dynamix Reviews & Product Details

Top-Rated Alternatives

Agentforce Service (formerly Salesforce Service Cloud)

Agentforce Service (formerly Salesforce Service Cloud)

HubSpot Service Hub

HubSpot Service Hub

LiveAgent

View All Alternatives

G2 reviews are authentic and verified.

VS

vibhuti s.

Senior Software Engineer

Enterprise (> 1000 emp.)

5/24/2022

"Perfect user insights survey solution"

4.5/5

What do you like best about Survey Dynamix?

It provides best survey solution in comparison to its peers. Customer insights is need of the day and survey dynamix full fill it. Highly recommended to everyone looking for a tip notch feedback system. Review collected by and hosted on G2.com.

What do you dislike about Survey Dynamix?

As we know it's cloud based system. Some discrepancy arises in feedback system. It should be taken care of. Review collected by and hosted on G2.com.

AA

Abhishek A.

Financial Services Advisor

Small-Business (50 or fewer emp.)

3/17/2022

"Cloud based survey solution on contact centres."

3.5/5

What do you like best about Survey Dynamix?

Survey dynamix has the capability to integrate itself to the existing contact centre solution.Survey dynamix provides deep insights into the feedback which is recieved which is very much important in resolving queries,problems ,and decisions. Review collected by and hosted on G2.com.

What do you dislike about Survey Dynamix?

Survey dynamix is depended on cloud,and due to that sometimes we faces lots of glitches and bugs in the feedback that are recieved.The seamless integration is highly needed. Review collected by and hosted on G2.com.

Recommendations to others considering Survey Dynamix:

Survey dynamix is highly recomended to everyone. Review collected by and hosted on G2.com.

What problems is Survey Dynamix solving and how is that benefiting you?

We are only working and focusing on the main issue of glitches and bugs that are we facing while recieving feedback.If it gets resolved every thing will become seamless and fine. Review collected by and hosted on G2.com.

MK

Maloy K.

Consultant

Enterprise (> 1000 emp.)

8/25/2021

"Survey Dynamix: The leading real-time customer insights system"

4/5

What do you like best about Survey Dynamix?

The capability to integrate it into the existing contact center solution is the best thing in Survey Dynamix.

It provides deep insights into the feedback received, which is great for taking further decisions. Review collected by and hosted on G2.com.

What do you dislike about Survey Dynamix?

The integration can be made seamless further Review collected by and hosted on G2.com.

What problems is Survey Dynamix solving and how is that benefiting you?

For example, in Genesys PureCloud, the survey is only available in the form of emails.

But, with the help of Survey Dynamix, we can now have the surveys for Voice Calls, Chats, and other media.

Also, we can take further decisions based on customer feedback. So, it provides deep insights, which is impressive. Review collected by and hosted on G2.com.

There are not enough reviews of Survey Dynamix for G2 to provide buying insight. Below are some alternatives with more reviews:

Agentforce Service (formerly Salesforce Service Cloud)

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

HubSpot Service Hub

Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.

Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations.

With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more.

Customer Satisfaction Survey, NPS & CES

Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus.

Aha! is the world's #1 product development software. We help more than 1 million product builders go from discovery to delivery and bring their strategy to life. Our suite of tools includes Aha! Roadmaps, Aha! Discovery, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop. Product teams rely on our expertise, guided templates, and training programs via Aha! Academy to be their best. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1M to people in need through Aha! Cares. Learn more at www.aha.io.

Questions about Survey Dynamix? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Ask about Survey Dynamix

GU

Guest User

What is Survey Dynamix used for?

0 Upvotes

0

Join the conversation

View all Discussions

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

View More Pricing Information

Categories on G2

Enterprise Feedback Management

Genesys AppFoundry Marketplace

Explore More

What's the best ERP software for service-based business

Best AP automation systems for enterprise companies

Best tools for combining merchandising with personalization

What's the best ERP software for service-based business

Best AP automation systems for enterprise companies

Best tools for combining merchandising with personalization

Best software for simplifying event planning

Top-rated AI business agents for productivity improvement

Best data visualization platforms for enterprise analytics

Survey Dynamix

4/5

(3)

Save to Research Board