Ada's onboarding team and customer success team are great. They will help you build your dream environment to the best of their ability. Review collected by and hosted on G2.com.

After building out our instance we found out that Ada does not support all of the feature sets that it advertised just because we do not not use Salesforce or Zendesk. Even our implementation team was surprised by this. Something as simple as passing over an image in chat is not supported because we use Kustomer. Review collected by and hosted on G2.com.