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Zendy
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Zendy is dental practice software with an AI assistant: digital patient records, an interactive odontogram with voice dictation, WhatsApp appointment reminders, treatment quotes with your own price catalog, and billing, expenses and doctor commissions in one place. It runs in the browser with unlimited users and branches under one subscription, and includes an orthodontics module and digital consent signatures. Built with dentists, with data migration support from other systems.
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Zendy is an AI-powered research platform designed to make academic literature more accessible and affordable for students, researchers, and professionals worldwide. By integrating advanced AI tools with an intuitive interface, Zendy streamlines the research process, enabling users to efficiently discover, read, and cite scholarly content across various disciplines. Key Features and Functionality: - ZAIA – AI Assistant for Research: Engage with ZAIA to receive instant, credible, and reference-backed answers to research questions, enhancing knowledge discovery. - AI Summarisation: Generate concise summaries of lengthy academic papers on demand, capturing essential insights without the need to read the entire document. - Key Phrase Highlighting: Automatically identify and highlight critical research concepts within articles, facilitating quicker comprehension of complex materials. - Organised Reading Lists: Create and manage reading lists to systematically organise research papers, ensuring easy retrieval and reference. - Mobile Accessibility: With the Zendy App available on iOS and Android, users can access millions of research articles anytime, anywhere, ensuring seamless research on the go. Primary Value and User Solutions: Zendy addresses the traditional barriers to academic research by offering an affordable subscription model that provides unlimited access to a vast collection of open access and paywalled scholarly literature. This inclusivity ensures that individuals, regardless of institutional affiliation, can engage with high-quality research materials. The integration of AI tools like ZAIA enhances the research experience by saving time during literature reviews and improving the efficiency of information retrieval. By fostering collaboration with leading publishers and supporting the United Nations Sustainable Development Goals, Zendy is committed to reducing inequalities in knowledge dissemination and promoting quality education globally.
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Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Zendesk for Contact Center is built with AI at its core to remove the gaps between channels, agents, and systems so every contact gets resolved faster across voice, self-service, and digital. Powered by the Zendesk Resolution Platform, it simplifies operations, accelerates service, and eliminates the fragility of legacy stacks and bolted-on tools. AI is embedded across every channel to accelerate agents and deflect the rest. Voice is native with AI Agents and Voice Copilot. And AI powered WEM, QA and reporting are included, no vendors to chase, no code to manage. Whether you're scaling quickly, expanding globally, or ditching a cobbled-together stack, Zendesk equips you to deliver faster service, better experiences, and leaner operations from day one.
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Zendesk for Employee Service is an easy to use, AI-powered solution designed to streamline internal service delivery across IT Service Management (ITSM), Human Resources Service Management (HRSM), and other internal support. Built on the Zendesk Resolution Platform and powered by AI trained on 18+ billion service interactions, Zendesk empowers teams to provide fast, accurate resolutions, increasing employee satisfaction and productivity. Easy to implement, scale, and adapt across departments, Zendesk is designed to accommodate the evolving needs of growing organizations without costly developer resources. The platform offers pre-built integrations with popular IT and HR systems, along with robust data analytics to drive informed decisions. Whether you're looking to build a top-tier service desk, improve incident management, automate workflows, or boost self-service capabilities, Zendesk for Employee Service provides the ease of use, flexibility and scalability required for today's dynamic workplace.
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Zendata is a SaaS platform that lets companies stay on top of privacy issues on their web assets. It works across all countries, devices, and browser types. All with zero engineering effort. Ever wonder what user data your website is actually collecting or using? Are you really following your company’s privacy policy? How about privacy laws? Are third-party integrations leaving you open to breach or legal violations? Worry no more – we have you covered. Zendata continuously scans and analyzes data collection on your websites. Our simple solution ensures there is no mismatch between what you say, what you do, and what the laws mandate. We built a complex solution that is intuitive and easy to use. Data privacy simplified.
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Your all-in-one SOP, document control and training solution. Automate the creation, review, approval and management of Policies, Procedures, Work Instructions, Forms and related content.
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Zendo is a versatile platform that empowers businesses to sell and deliver any kind of service they might offer, be it custom, recurring, or productized. This platform streamlines the process of handling customer requests all in one location, enabling the sale of unique bespoke services or standard recurring packages online. Zendo significantly improves efficiency by minimizing context switching, reducing manual and repetitive tasks, and expertly managing customer communications.
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GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
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Pythia is a one-stop-shop of affordable AI tools for scaling the productivity of your Zendesk. – Advanced Macros helps to utilize macros in Zendesk Support. – Advanced Shortcuts helps to utilize shprtcuts in Zendesk Chat. – Macros Reporting provides an in-depth view of macros usage trends. – Pythia Classifier categorizes incoming tickets automatically.
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Collection of Zendesk custom Data Actions expand the functionality of Genesys Cloud's Architect flows.
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One simple data management supertool for cloud platforms. Effortlessly organize, manage, and cleanse data in Salesforce, Marketo, Intercom, Zendesk, Hubspot, Yext.
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A single platform that benefits everyone involved in running a mobile app from product, marketing, analytics to support and community teams. Integrate with over 30 services you already use: Salesforce, Zendesk, Tableau, etc.
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Albato is the all-in-one platform designed to connect over 800 prebuilt cloud apps and automate your business processes—all without a single line of code. Simplify workflows, save time, and optimize productivity with a solution built for efficiency and scalability. Our plans include unlimited automation steps per month, unlimited users per account, and access to advanced tools like the Router and Iterator. You can build custom integrations using the App Integrator, track 30 days of execution logs, execute scenarios in parallel, and monitor real-time automation logs. Albato’s extensive app library features top services like Google apps, Facebook, Notion, Shopify, WordPress, ClickUp, Zoom, Trello, Airtable, Slack, Salesforce, LinkedIn, HubSpot, Mailchimp, Zendesk, WhatsApp, ActiveCampaign, and many others. Additionally, with Albato Embedded, you can take integration capabilities even further by embedding a white-label, end-user version of Albato directly into your SaaS platform. This feature allows your users to access the full range of Albato apps or add their own custom apps to build automations from within your platform. Predefined automation scenarios can also be deployed seamlessly, all while remaining invisible as a third-party tool. Albato makes it easy to connect, automate, and expand your business ecosystem effortlessly!
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Zendio is an email tracking and email delivery confirmation solution.
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Sendy is a self hosted newsletter app that sends emails 100x cheaper viaAmazon SES
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SyncApps integration platform allows any business to create Enterprise level software integrations using a simple point & press interface to integrate Dynamics 365, Mailchimp, Constant Contact, NetSuite, Salesforce, QuickBooks, Zoho CRM, Zendesk, Xero, Highrise, Handshake, SugarCRM, SuiteCRM and many more.
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Proactive Campaigns app is a mass email-sending tool for Zendesk that helps to perform and implement the best email marketing practices from your customer support account. All you need is just compile customer list from your Zendesk ticket or contact database or import all contacts from a CSV file. Then compose your email body, set assignees, and select the needed email sender address. Besides, you can even select different ticket forms for specific email campaigns or send internal notes in bulk to inform your agents about anything. Here is a list of the basic Proactive Campaigns features: -Create users list in few clicks -Send mass email campaigns and automatic follow-ups -Send bulk internal notes -Set assignees, ticket forms -Test email campaigns -Use advanced email formatting -Send SMS campaigns -Compile multilingual bulk emails -Perform email marketing from the backend -Use macros, templates, HTML formatting -Statistics page
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Lean Layer is a boutique operations practice specifically designed for resource constraint organizations with big ambitions. We make sure our customers: Hit their booking and revenue targets Connect the dots between marketing, sales and customer success so that they can operate cohesively Onboard people quicker and more effectively Anticipate, prepare for and respond to diligence requests from investors and board members And of course, implement and maintain marketing, sales and customer success tools to make all of the above happen (Salesforce, Outreach, Hubspot, Atlassian, Zendesk and 30 more)
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Ethena is a compliance training platform—with informative, cringe-free content delivered through innovative methods—that actually works. Ethena's training is trusted by top tech and professional services firms including Netflix, Zendesk, Figma and others. We're backed by GSV, Homebrew, Neo, Village Global, and other aligned investors, and were profiled in Tech Crunch and Forbes. Our advisory team includes Frances Frei, and top Legal and People Ops professionals.