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Zendo Reviews & Product Details

Zendo is an all-in-one software for streamlining selling services, from custom, and productized to subscriptions. It helps entrepreneurs and agencies speed up their internal processes with the help of automation. Create your own workflows, automatically generate invoices, and boast a professional-looking Service Catalog, where your clients can easily make a purchase. It's a simple and elegant solution that instead of a dashboard, proposes a chat as a center of operations, where each new client's request creates a conversation thread. It's where you send quotes, invoices, payments, and messages. Forget about switching between tabs or apps entirely and do everything in one place. Zendo can be made your own with a variety of white-label options, from custom domain to branded colors and even your own, personalized chatbot! Gather your team and make your business thrive in this easy-to-use, intuitive software.

Seller

MPC

Discussions

Zendo Community

Languages Supported

German, English, French, Italian, Polish, Spanish

Product Description

Zendo is a versatile platform that empowers businesses to sell and deliver any kind of service they might offer, be it custom, recurring, or productized. This platform streamlines the process of handling customer requests all in one location, enabling the sale of unique bespoke services or standard recurring packages online. Zendo significantly improves efficiency by minimizing context switching, reducing manual and repetitive tasks, and expertly managing customer communications.

Overview by

Jakub Gaj

Pricing

Pricing provided by Zendo.

ESSENTIAL

Free

1 Internal User Per Month

PRO

Starting at $24.50

2 Internal Users Per Month

View More Pricing Information

Top-Rated Alternatives

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Zendo Media

Zendo Demo - Start selling subscriptions in minutes, not months

Elevate your revenue stream with the ease of a subscription model, designed for steady and recurring cash flow. Execute this transition smoothly without the need for multiple tools. Empower clients to secure their desired services, offering consistent, dependable income for your business.

Zendo Demo - Stay organized and efficient with a modern client portal

Make it simple for your clients to access important documents and communicate effectively through a user-friendly client portal.

Zendo Demo - Effortlessly integrate the Service Catalog into your existing website to begin receiving orders seamlessly

Optimize sales and data collection with a sleek Service Catalog, designed to gather orders from clients. Enhance your average order value with the help of quantifiable add-ons. Empower customers to tailor their orders independently.

Zendo Demo - Easy payments build into the conversation

Stay organized and efficient with the ability to send professional quotes, payment requests, and invoices right from the app, automatically upon request creation.

Zendo Demo - Effortlessly handle clients' requests all-in-one place

Oversee all client-submitted requests with a comprehensive overview, afforded by various display options such as lists, tables, or kanban boards according to your preference. Track the progress and status of each request with ease.

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Xavier D.

Managing Director

Small-Business (50 or fewer emp.)

11/15/2023

"Powerful Productised Services Management Tool"

5/5

What do you like best about Zendo?

Zendo has provided me with a complete back-office solution for my Productised Service business. I can now launch a service and onboard a customer within minutes. Zendo provides my business with a centralised location for all client communication, which is incredibly handy.

The Zendo support team are responsive, and should any issues arise, I can let them know and receive updates as soon as possible.

Pricing is incredibly accessible for any business size. Review collected by and hosted on G2.com.

What do you dislike about Zendo?

There are few downsizes to Zendo's platform. Increased design customisation would be a bonus. Review collected by and hosted on G2.com.

Mark B.

Small-Business (50 or fewer emp.)

10/16/2023

"Simple and intuitive."

5/5

What do you like best about Zendo?

Zendo has streamlined my clients and simplified the onboarding experience for new clients. Highly recommend you check it out.

Intuitive to use and the ability to white label is a massive feature.

The team are alway on hand to answer any questions with speed an efficientncy. Review collected by and hosted on G2.com.

What do you dislike about Zendo?

There are no downsides. As with new technology there is always improvements to be done. The team take all feature request and improvements. Review collected by and hosted on G2.com.

Adrian D.

SEO Expert

Small-Business (50 or fewer emp.)

11/29/2023

"Affordable Client Portal for Small Businesses"

5/5

What do you like best about Zendo?

A possibility to start selling subscriptions real quick and to create a client portal for my customers. Review collected by and hosted on G2.com.

What do you dislike about Zendo?

I’d love to have an option to embed reports from SERPWatcher to my clients in the client portal, but the team let me know, that they are working on it! Review collected by and hosted on G2.com.

Prachi S.

Mid-Market (51-1000 emp.)

11/23/2023

"Best CRM"

4.5/5

What do you like best about Zendo?

It provide the feature to manage the leads and helps to interact with them and communicate with them. Review collected by and hosted on G2.com.

What do you dislike about Zendo?

It's implementation is complex and takes time. Review collected by and hosted on G2.com.

Patryk M.

Digital Marketing Specialist

Small-Business (50 or fewer emp.)

11/29/2023

"Best productized services software"

5/5

What do you like best about Zendo?

Zendo allowed me to create a client portal for my marketing agency, where my clients can access all their requests, and files, and use other apps like Looker Studio inside their client portal! Review collected by and hosted on G2.com.

What do you dislike about Zendo?

I'm fine now, but I'd love them to add some more features. Review collected by and hosted on G2.com.

Adam S.

Global Enterprise Account Executive

Small-Business (50 or fewer emp.)

11/28/2023

"All-in-one for Productized Services"

5/5

What do you like best about Zendo?

With Zendo customers can purchase a service directly from a business website! Review collected by and hosted on G2.com.

What do you dislike about Zendo?

There are a few downsides, but I gave my feedback on Zendo’s Discord server, and the team addressed them very quickly. Review collected by and hosted on G2.com.

Verified User in Animation

Small-Business (50 or fewer emp.)

11/2/2023

"I enjoyed the capabilities and the support."

5/5

What do you like best about Zendo?

All features work seamlessly and Customer Support is helpful Review collected by and hosted on G2.com.

What do you dislike about Zendo?

There are not many design options that I am aware of, Review collected by and hosted on G2.com.

Bogdan S.

Growth Manager

Small-Business (50 or fewer emp.)

6/6/2022

"They're actually pretty good"

5/5

What do you like best about Zendo?

The best thing that I like about Zendo is that it's saving me a lot of time. In my experience, an app that's saving time for the user is the best type of app out there. Review collected by and hosted on G2.com.

What do you dislike about Zendo?

Nothing to mention here really. I've had a great experience so far. Nothing bad to comment on. Review collected by and hosted on G2.com.

Recommendations to others considering Zendo:

Try it and see if it fits your needs. Review collected by and hosted on G2.com.

What problems is Zendo solving and how is that benefiting you?

If it was just one problem that Zendo was solving, it would have been faster to write this answer. Yet, the app is helping us create a streamlined experience with our customers. For starters, the shared inbox feature takes a lot of back and forth between the team and the clients. Just that one is huge for us because I hate when there's wasted time that we could optimize. oh, and the built in payments feature is really neat. Review collected by and hosted on G2.com.

Sonia K.

Interior Design Company Owner

Small-Business (50 or fewer emp.)

6/5/2022

"Great tool for selling interior design services"

4.5/5

What do you like best about Zendo?

Zendo allows to connect a contact form on a website, and all the client requests will land directly on the platform. From where you can engage quickly, ask the client additional questions and provide them with an estimation. Invoices will be generated automatically and delivered to the client. This saves a lot of time for businesses that are selling bespoke services and dealing a lot with custom estimations. Review collected by and hosted on G2.com.

What do you dislike about Zendo?

It's hard to find something I'd dislike about the tool. I hope they will add some more features soon! Review collected by and hosted on G2.com.

Massimo B.

Direttore artistico

Small-Business (50 or fewer emp.)

2/3/2022

"The best customer support tool!"

5/5

What do you like best about Zendo?

I had been looking for a tool to manage customer care for years. I had tried both Zendesk and Freshdesk but Zendo is really the one for me. An immediate, simple, complete and fully customizable tool. The price is also accessible to everyone. The feedback from my clients has been very positive.

The Pros: Custom Type, Customizable ticket statuses, payment via stripe, quick access page, translation into various languages.

I highly recommend it! Review collected by and hosted on G2.com.

What do you dislike about Zendo?

Honestly, I do not find negative sides, I am waiting for future additions. Review collected by and hosted on G2.com.