--- title: Zendo Reviews meta_title: 'Zendo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how Zendo works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 11 scale: '5' date_modified: '2026-06-24' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Zendo Reviews **Vendor:** MPC **Category:** [Client Portal Software](https://www.g2.com/categories/client-portal) **Average Rating:** 4.9/5.0 **Total Reviews:** 11 ## About Zendo Zendo is an all-in-one software for streamlining selling services, from custom, and productized to subscriptions. It helps entrepreneurs and agencies speed up their internal processes with the help of automation. Create your own workflows, automatically generate invoices, and boast a professional-looking Service Catalog, where your clients can easily make a purchase. It's a simple and elegant solution that instead of a dashboard, proposes a chat as a center of operations, where each new client's request creates a conversation thread. It's where you send quotes, invoices, payments, and messages. Forget about switching between tabs or apps entirely and do everything in one place. Zendo can be made your own with a variety of white-label options, from custom domain to branded colors and even your own, personalized chatbot! Gather your team and make your business thrive in this easy-to-use, intuitive software. ## Zendo Pros & Cons **What users like:** - Users value Zendo's **intuitive communication features** , which centralize client interactions and enhance workflow efficiency. (3 reviews) - Users appreciate the **intuitive and customizable experience** Zendo offers, making client management effortless and efficient. (3 reviews) - Users value Zendo for its **affordable pricing** , making it accessible for businesses of all sizes to use effectively. (2 reviews) - Users commend Zendo for its **centralized client communication** , making it easy for freelancers to manage their services efficiently. (2 reviews) - Users find Zendo's **centralized client communication** feature essential for managing leads and enhancing interaction. (2 reviews) - Users value the **centralised client communication** in Zendo, streamlining service launch and client onboarding. (2 reviews) - Users value the **responsive Customer Support** from Zendo, ensuring quick assistance and timely updates for any issues. (2 reviews) - Access Ease (1 reviews) - Chat Interaction (1 reviews) - Client Management (1 reviews) **What users dislike:** - Users feel that the **difficult customization** limits their design options and overall experience with Zendo. (2 reviews) - Users note the **limited design capabilities** of Zendo, expressing a desire for more customization options. (2 reviews) - Users find the **implementation complex** , requiring significant time, which may hinder their overall experience with Zendo. (1 reviews) - Users find the **complex setup** of Zendo time-consuming, which impacts the overall user experience negatively. (1 reviews) - Users find the **difficult setup** of Zendo to be time-consuming and complex, impacting their initial experience. (1 reviews) - Expensive (1 reviews) - High Complexity (1 reviews) - Implementation Difficulties (1 reviews) - Lack of Customization (1 reviews) - Limited Customization (1 reviews) ## Zendo Reviews ### 1. Intuitive, Feature-Rich Client Portal Perfect for Freelancers **Rating:** 4.5/5.0 stars **Reviewed by:** Scot R. | Growth Marketing Manager | SEO & Generative Search (GEO) | AI Search Visibility, CRO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Zendo?** Finally, a moderately powerful (which is all I need) client portal that is intuitive to get around and easy to customize. The amount of functionality available in the free tier is excellent! Way more than enough for any freelancer to start with a few clients at a beginner to intermediate level in terms of centralizing communication, statuses, and assets. The web app is responsive as well...in fact the Kanban board actually works better on mobile. I will definitely recommend Zendo to colleagues. **What do you dislike about Zendo?** The gap between the free tier and the first paid tier is way too large of a leap, especially if you want to go month-to-month rather than annual. I sort of understand it because clients are unlimited and charging clients would be a bad look, but I'd very likely jump to a paid tier pretty quickly if the price was lower, and as it is I'm just going to stay on the perfectly functional Zendo-branded tier until I have several more clients onboarded or one of them commits to a larger project. **What problems is Zendo solving and how is that benefiting you?** I'm a HighLevel agency user, so I have access to use their client portal for my clients. There are many things I like about GHL, but the portal isn't one of them. Zendo is -much- more useful and user-friendly for both vendors and their clients. ### 2. Powerful Productised Services Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Xavier D. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Zendo?** Zendo has provided me with a complete back-office solution for my Productised Service business. I can now launch a service and onboard a customer within minutes. Zendo provides my business with a centralised location for all client communication, which is incredibly handy. The Zendo support team are responsive, and should any issues arise, I can let them know and receive updates as soon as possible. Pricing is incredibly accessible for any business size. **What do you dislike about Zendo?** There are few downsizes to Zendo's platform. Increased design customisation would be a bonus. **What problems is Zendo solving and how is that benefiting you?** Launching and managing productised services. ### 3. Simple and intuitive. **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Zendo?** Zendo has streamlined my clients and simplified the onboarding experience for new clients. Highly recommend you check it out. Intuitive to use and the ability to white label is a massive feature. The team are alway on hand to answer any questions with speed an efficientncy. **What do you dislike about Zendo?** There are no downsides. As with new technology there is always improvements to be done. The team take all feature request and improvements. **What problems is Zendo solving and how is that benefiting you?** It streamlined my client onboarding with the ability to have one place to communicate with clients. One place to submit quotes, approve quotes and invoices. No more email trails. ### 4. Affordable Client Portal for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian D. | SEO Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Zendo?** A possibility to start selling subscriptions real quick and to create a client portal for my customers. **What do you dislike about Zendo?** I’d love to have an option to embed reports from SERPWatcher to my clients in the client portal, but the team let me know, that they are working on it! **What problems is Zendo solving and how is that benefiting you?** Being able to start a subscription based service business. ### 5. Best CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Prachi S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2023 **What do you like best about Zendo?** It provide the feature to manage the leads and helps to interact with them and communicate with them. **What do you dislike about Zendo?** It's implementation is complex and takes time. **What problems is Zendo solving and how is that benefiting you?** It helps to manage the leads. It's report and analysis feature help to track and forecast the sales and marketing. It help to interact with customer and communicate with them for better understanding. ### 6. Best productized services software **Rating:** 5.0/5.0 stars **Reviewed by:** Patryk M. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Zendo?** Zendo allowed me to create a client portal for my marketing agency, where my clients can access all their requests, and files, and use other apps like Looker Studio inside their client portal! **What do you dislike about Zendo?** I'm fine now, but I'd love them to add some more features. **What problems is Zendo solving and how is that benefiting you?** Creating one space for handling all client-related stuff. ### 7. All-in-one for Productized Services **Rating:** 5.0/5.0 stars **Reviewed by:** Adam S. | Global Enterprise Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Zendo?** With Zendo customers can purchase a service directly from a business website! **What do you dislike about Zendo?** There are a few downsides, but I gave my feedback on Zendo’s Discord server, and the team addressed them very quickly. **What problems is Zendo solving and how is that benefiting you?** Being able to quickly add services and generate checkouts for them to link with a website ### 8. I enjoyed the capabilities and the support. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Zendo?** All features work seamlessly and Customer Support is helpful **What do you dislike about Zendo?** There are not many design options that I am aware of, **What problems is Zendo solving and how is that benefiting you?** Subscription management and client management ### 9. They're actually pretty good **Rating:** 5.0/5.0 stars **Reviewed by:** Bogdan S. | Growth Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2022 **What do you like best about Zendo?** The best thing that I like about Zendo is that it's saving me a lot of time. In my experience, an app that's saving time for the user is the best type of app out there. **What do you dislike about Zendo?** Nothing to mention here really. I've had a great experience so far. Nothing bad to comment on. **Recommendations to others considering Zendo:** Try it and see if it fits your needs. **What problems is Zendo solving and how is that benefiting you?** If it was just one problem that Zendo was solving, it would have been faster to write this answer. Yet, the app is helping us create a streamlined experience with our customers. For starters, the shared inbox feature takes a lot of back and forth between the team and the clients. Just that one is huge for us because I hate when there's wasted time that we could optimize. oh, and the built in payments feature is really neat. ### 10. Great tool for selling interior design services **Rating:** 4.5/5.0 stars **Reviewed by:** Sonia K. | Interior Design Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2022 **What do you like best about Zendo?** Zendo allows to connect a contact form on a website, and all the client requests will land directly on the platform. From where you can engage quickly, ask the client additional questions and provide them with an estimation. Invoices will be generated automatically and delivered to the client. This saves a lot of time for businesses that are selling bespoke services and dealing a lot with custom estimations. **What do you dislike about Zendo?** It's hard to find something I'd dislike about the tool. I hope they will add some more features soon! **What problems is Zendo solving and how is that benefiting you?** All the conversations, files and estimations are stored in one place. I can easily send an estimate and get paid. There's less mess in everyday work. ### 11. The best customer support tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Massimo B. | Direttore artistico, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Zendo?** I had been looking for a tool to manage customer care for years. I had tried both Zendesk and Freshdesk but Zendo is really the one for me. An immediate, simple, complete and fully customizable tool. The price is also accessible to everyone. The feedback from my clients has been very positive. The Pros: Custom Type, Customizable ticket statuses, payment via stripe, quick access page, translation into various languages. I highly recommend it! **What do you dislike about Zendo?** Honestly, I do not find negative sides, I am waiting for future additions. **What problems is Zendo solving and how is that benefiting you?** With Zendo I solved the problem of managing support tickets. I was able to differentiate requests and statuses by also adding a fast payment method. The benefits were the greater speed of the service and the immediacy of the payment system. ## Zendo Discussions - [What is Zendo used for?](https://www.g2.com/discussions/what-is-zendo-used-for) - 1 comment - [View Zendo pricing details and edition comparison](https://www.g2.com/products/zendo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+07%3A52%3A38+-0500&secure%5Bsession_id%5D=d266b168-2558-4d0c-9332-c0e3c9d4996b&secure%5Btoken%5D=f4a3238b7d9f72e2ef50c8d1dc07f30a282f2824e5d18d3372cf487d916cc7f0&format=llm_user) ## Zendo Features **Configuration - cpq** - Product Catalog - Configuration Rules - Price Configuration - Visual Configuration **Customer Requirements** - Quoting - Configuration - Pricing **Productivity Tools** - Notes - Internal Discussion - Assignments and Tasks - Workflows - Integrations **Pricing** - Pricing Flexibility - Terms and Conditions - Approval Workflow - Renewals **Collaboration** - Billing and Invoicing - Instant Messaging - Project Management **Quoting** - Version Control - Quote Document Generation - Ordering **Revenue** - Invoicing - Matching - Recognition **Agentic AI - Shared Inbox** - Autonomous Task Execution - Decision Making **Admin** - Configuration Ease of Admin - Pricing Administration - Workflow Management - Document Management **Channels** - Mobile User Support - eCommerce **Platform** - Internationalization - Scalability - ERP Integration **Generative AI - cpq** - Dynamic Quoting - Dynamic Pricing - Personalized Sale Recommendations ## Top Zendo Alternatives - [SuiteDash](https://www.g2.com/products/suitedash/reviews) - 4.8/5.0 (606 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,826 reviews) - [Aligned](https://www.g2.com/products/teamaligned/reviews) - 4.7/5.0 (1,171 reviews)