Call Criteria is committed to providing call centers of all shapes and sizes with the essential tools they need to thrive and survive in a world riddled with compliance violations and stagnant agent performance.
Abode's mission is to empower employers to support their early-career talent and alleviate their anxiety by providing a comprehensive platform that includes everything they need in one place. From the moment your interns and new hires accept their offer until they feel fully confident in their role, our platform serves as a uniquely branded resource hub for them. With Abode, you’ll gain insights into your most (and least) engaged early-career talent, enabling you to take proactive measures to pr
Finterest is built specifically for the regulated advisory world, where generic sales-engagement tools fall short. It combines AI lead sourcing, a visual multi-channel cadence builder across email, LinkedIn, phone, and SMS, browser calling, and Fin, an AI co-pilot that drafts, personalizes, and qualifies. It is built compliance-first, with pre-send review, audit trails, per-user data isolation, AES-256 encryption, and one-click unsubscribe, and it pushes warm leads to HubSpot, Salesforce, Redtai
TPx provides a flexible portfolio of IT services designed to help organizations design, operate, and optimize secure, reliable, and high-performance technology environments. TPx supports customers across the full IT lifecycle, offering advisory services, professional services, co-managed options, and fully managed services based on each organization’s needs.
Accumulates ACD and call statistics for Nortel "C" Package ACD and Symposium and delivers an array of cumulative Call Centre statistics in detailed and summary formats, presented on a Windows desktop.
Loway develops complete, reliable, customizable call center software solutions for the Asterisk PBX, Swiss made.QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology.
Office24by7 is a software company that provides a cloud-based CRM and call center communication platform designed to help organizations manage customer interactions and operational workflows from a single system. The platform integrates CRM, cloud telephony, IVR, marketing automation, and customer support tools to support structured, multichannel communication across voice, SMS, WhatsApp, email, and web channels. Office24by7 enables call center, sales, and service teams to handle inbound and out
We provide personalized support and accompaniment at the time and from the device that the user chooses, improving communication and generating greater engagement. We guarantee the experience in each interaction, satisfying the user's needs with the highest quality service, promoting loyalty and enhancing results.
Callstream TRAC is a highly-configurable, hosted contact centre solution with enterprise-level management and reporting features. Therefore, you can achieve outstanding performance, with no hardware costs and all the flexibility, scalability and resilience of the cloud. It is suitable for contact centres of all sizes, as well as businesses undergoing rapid growth or with changing infrastructures.
VAANI is a cloud based Omni-channel CCaaS Solution, focused towards achieving CX & Sales Engagement. VAANI is equipped for all modes of communication, with these VAANI brings the right resources, insights, and processes together, so you can know more, improve faster, and automatically adapt throughout the business cycle. Drive astounding communications with an easy to grasp technology to step-up your customer experience game. VAANI is the next-generation contact center solution that offers y
NovelVox CTI connector integrates your telephony system with the 3rd party application. The CTI controls are embedded within the CRM or ticketing application and further it can be integrated with other open API applications. CTI connector enables agents to offer quicker resolution with customer information displayed on screen even before answering the call. NovelVox CTI connector for Cisco, Avaya, Genesys and Mitel save agents from switching screen by fetching data directly from the core ap
Hawthorne Advertising is a full-service brand response advertising agency headquartered in Los Angeles. We are woman-owned, privately held, independent and innovation driven. Areas of specialty include strategic planning, creative development, production, media planning, buying, analytics and campaign management for integrated, multi-channel marketing campaigns. Founded 35 years ago, Hawthorne helped pioneer the direct response industry and has continued to be at the forefront of performan
Ragate Inc. is a Tokyo-based technology company specializing in system integration and software development, with a strong focus on Amazon Web Services solutions. Established in 2017, Ragate's mission is to democratize the latest technologies by providing comprehensive services that encompass AWS solutions, internal development support, UI/UX modernization, GraphQL development, and native application development using Flutter. Key Features and Functionality: - AWS Solutions: Expertise in AWS-