Products

Alcea HelpDesk gives organizations a competitive advantage by facilitating faster response times, increasing productivity, and ensuring that reported issues are being looked after.

Yoizen helps leading companies create conversational, customer-centric digital experiences to grow their business. Our SaaS omnichannel platform and bot building solution, powered by AI enable businesses to automate marketing, sales and customer service on multiple digital channels and messaging apps, such as: WhatsApp, Social Media, Email, Web Chat, Apple and Google Messaging, Google My Business, Mercado Libre, and more! By using our technology to integrate and automate customer communicat

Designed for Microsoft-centric Customers and MSPs, ServiceTeam ITSM takes a fresh approach to the service desk agent experience with a simplified and high-performance interface focused on the activities most important to you. Engineered natively in Microsoft Power Apps, ServiceTeam ITSM not only provides ITIL-aligned ITSM capabilities, but directly takes advantage of the Power Platform, Dynamics 365, Microsoft 365 and Azure to maximize investments in Microsoft technologies and deliver a highly s

Live support tool that enables businesses to communicate with their website visitors in real time so as to improve conversions, sales and customer satisfaction

Zowie is a customer service automation platform designed to supercharge efficiency, boost customer satisfaction, and drive revenue growth. Led by our AI-powered engine that can fully resolve up to 95% of incoming customer questions, Zowie offers a comprehensive suite of customer service tools tailor-made to meet the demands of the 21st century.

YourGPT offers cutting-edge AI and GPT products designed to meet your unique needs. -Boost customer support with our powerful AI chatbot -Create production-ready LLM Apps using LLM Spark. Start now to explore the future of artificial intelligence.

HelpDesk by Portali.Space is a multi-tenant SaaS ticketing system built for customer support teams in Europe. It ships with five languages out of the box — Slovak, Czech, English, German and Spanish — and is fully GDPR-compliant with EU data residency. Inbound email becomes a ticket automatically, and replies thread correctly thanks to RFC-compliant email threading with sender anti-spam policies. SLA policies respect business hours, pause automatically while you wait for the customer, and escal

ClickConnector is your new favorite customer support platform, designed to streamline your customer service operations, reduce costs, and elevate your brand's customer experience with the perfect blend of ChatBot workflows, AI, and human support.

SmarterTrack is an online help desk that allows improving customer service while utilizing employees and lowering the overall support costs.

Blazing fast and powerful striking solutions helping in uplifting sales and customers through Live Chat. Desku is one of the powerful helpdesk software helping IT companies and other businesses to grow with the powerful and sleek features of Live chat where you’ll be able to connect with the customers easily resolving all problems by increasing customer satisfaction.

View360 is an advanced omnichannel customer engagement platform designed to help businesses deliver seamless, personalized experiences across every customer touchpoint. Whether through chat, email, social media, or voice, View360 brings all customer interactions into a single unified dashboard—giving your team a true 360-degree view of each customer. View360 is built for scale and flexibility—available both on the cloud and on-premise, and accessible via web and mobile platforms. It empowers bu

ZaZaChat is a Complete Help Desk Software for e-businesses

The platform helps to identify messages requiring immediate reaction. With SemanticForce Omnichannel Helpdesk reply and engage across 50+ channels including social networks, messengers, app stores as well as review sites and forums within a single window. Scale with AI.

Never miss a lead. Deliver the best support. Charla Live Chat connects you with your visitors instantly, so you can respond for all their sales and support needs. Use Charla intuitive Agents Dashboards to quickly respond to customers when it matters the most. Get insights on the visitor profile and conversation history, and respond fast with canned responses and knowledge base articles.

DeskDirector's mission is to change customer service forever by bring all the information your customer service staff need into one place and providing a platform for customer experience innovation.