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DeskDirector
11 reviews
- 1 profiles
- 2 categories
Average star rating
4.4
Serving customers since
2012
DeskDirector Reviews
HS
Hrithik S.
Serving Notice Period | LWD : 27th February | Power Apps | Power Automate | Dynamics CRM | Associate at PwC India | YoE : 2.2 YearsIt's great to use
It automated workflows which helps to maintain client relationship and helps in getting the requirements done in time.
UF
Verified User in Financial Services
Organizing work better
Deskdirector was really helpful when it comes to management for issues that came frkm clients as they are able log the issues without any problem hence easy for us to resolve without getting into meetings, hence saving time.
SH
Shabbir H.
Lead Full Stack Engineer at BondEvalueDeskDirector Review
It has very good customer support. It provides powerful reporting and analytics tools. It can easily be accessed in mobile phones. It helps us to automate the process.
About
What is DeskDirector?
DeskDirector is a customer service platform designed specifically for managed service providers (MSPs) and IT departments. It focuses on enhancing communication and collaboration between service teams and their clients. The platform includes features such as a user-friendly portal, automated workflows, and ticket management to streamline support requests and improve customer experience. It aims to increase efficiency by integrating with existing service desk software, offering tools for professional-grade customer interactions, and providing real-time insights and reporting capabilities.
Details
Year Founded
2012
Website
www.deskdirector.comHunting for software insights?
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