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Charla
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Charla

By Charla

5.0 out of 5 stars
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How would you rate your experience with Charla?

See all 4 Charla reviews
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Charla Reviews & Product Details

Profile Status

This profile is currently managed by Charla but has limited features.

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Pricing

Pricing provided by Charla.

Free

Free
1 Agent Per Month

Starter

$9.00
1 User Per Month
View More Pricing Information

Charla Media

Charla Demo - Agent Experience
Use Charla intuitive Agents Dashboard to quickly ⚡ respond to customers when it matters the most. Get insights on the visitor profile and conversation history, and respond fast with canned responses.
Charla Demo - Helpdesk & Tickets Management
Efficiently address email inquiries and manage extended conversations through our Helpdesk. Respond to and send messages from your domain, all while leveraging the comprehensive features of a ticketing platform—including agent assignments, tags, and internal notes.
Charla Demo - Knowledge Base
Embbed your complete knowledge base in your Chat widget and website. Visitors can check the articles and search for answers directly, off loading your agents from the most frequently asked questions.
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Charla Reviews (4)

Reviews

Charla Reviews (4)

5.0
4 reviews

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Kaptr M.
KM
Fondateur
Small-Business (50 or fewer emp.)
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"Easy Integration and Responsive Support"
What do you like best about Charla?

I'm satisfied with the price I paid for Charla and I appreciate that the team listens to its users to improve the platform. I primarily use the chat, the online chat translator, the AI ​​bot, and the integrated knowledge base, which enhances communication with clients. Charla is our official user liaison tool. I like that it's easy to integrate and relatively quick to learn. Review collected by and hosted on G2.com.

What do you dislike about Charla?

We are always demanding more and more... but reliability with the AI bot and live translation is paramount. Review collected by and hosted on G2.com.

Anton K.
AK
CEO
Consulting
Small-Business (50 or fewer emp.)
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"Great ever-evolving chat widget with friendly support"
What do you like best about Charla?

Rapid development, creative features set, friendly support, many channels coverage, ticketing system Review collected by and hosted on G2.com.

What do you dislike about Charla?

Somewhat unclear SDK documentation, that's all Review collected by and hosted on G2.com.

DM
Mid-Market (51-1000 emp.)
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"Great value for the money"
What do you like best about Charla?

Packed with features for a such a low cost solution. We like that there is both live chat and helpdesk for offline tickets. Agent interface is a breeze, fast and very modern. Support usually respond within a day. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Charla?

More integrations. It has Messenger integration but was hoping for Instagram as well, as some of our customers leaves messages there. Review collected by and hosted on G2.com.

CW
Mid-Market (51-1000 emp.)
More Options
"Simple and easy"
What do you like best about Charla?

Charla covers pretty much all the basics you need to start an online business. Love the Messenger integration and Helpdesk. Great solution overall, with a fraction of the price offered by other competitors. Review collected by and hosted on G2.com.

What do you dislike about Charla?

Maybe a Whatsapp integration would have been usefull. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Charla.

Free

Free
1 Agent Per Month

Starter

$9.00
1 User Per Month

Essentials

$25.00
Per Month
View More Pricing Information
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Help Desk
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