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Charla

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11 reviews
  • 1 profiles
  • 2 categories
Average star rating
5.0
Serving customers since
2021

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Star Rating

11
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Charla Reviews

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Star Rating
11
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Verified User in Automotive
CA
Verified User in Automotive
08/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Charla Keeps Getting Better with Continuous Updates

Charla is continuously improving and being updated, and it gets better and better every day.
Noran B.
NB
Noran B.
Senior Quality Control Manager @Orange Business
05/07/2026
Validated Reviewer
Review source: G2 invite

Feature packed chatbots

It’s full of features , chat bots , knowledge base , routing between the live agents ,in one/tenth the price of the other tools in the market.
Niloy S.
NS
Niloy S.
02/12/2026
Validated Reviewer
Review source: Organic

24/7 Chat Support with Intuitive Features

I am using Charla for customer support, and I love their new chatflow features which allow us to create orders in WooCommerce directly from chat. I also like their chatbot which works for us 24 hours, improving our support even when we are offline. Additionally, the team is continuously trying to improve features, which is great.

About

Contact

HQ Location:
Wyoming, United States

Social

@getcharla

Charla AI Conversational Platform

Charla is your all-in-one AI customer support app, bringing live chat, smart AI chatbots, and full omnichannel messaging (WhatsApp, Instagram, and Messenger) into one simple inbox. Help customers instantly, automate common questions, and boost sales with 24/7 support powered by your own knowledge base and built-in help desk. Charla is easy to set up, comes with unlimited conversations, and is designed to help Shopify stores convert more while spending less time on support. - Take the load off your agents with custom Chatflows and AI Chatbots. - Knowledge Base and Help Desk. Every tool you need to deliver the best support. - Chat on the Go with iOS/Android and Windows/macOS Apps - Multi-Site Support. Have one inbox for all your different stores. - OmniChannel with Instagram/Messenger and WhatsApp Integration

Details

Year Founded
2021
Website
charla.com