Products

From self-service technologies for mobile and desktop users through to intelligent software license allocation in complex datacenter environments and automated approval and procurement processes, Snow Software put solutions at the center of the organization, empowering all types of IT stakeholders to maximize their productivity and contribution without introducing unacceptable costs or risks, ensuring that every penny invested in technology to support business operations is money well-spent. So

Upland InGenius is a Computer Telephony Integration (CTI) platform that integrates CRM and call center systems to increase productivity. InGenius enables agents to deliver personalized experiences with AI while protecting technology infrastructure investments.

Kovair Omnibus is a platform that ensures seamless data flow across tools, cross-lifecycle transparency, macro and micro-level process automation, correspondence of activities across disciplines and live cross-tool metrics using Reports and Dashboards.

ServiceFolder helps your field and office staff organized better. No need to using books and registers. The field tech will get all the information required to attend the customer site on the mobile. Field technicians share the information in real time to the back office.

ServiceRocket is trusted by thousands of enterprises, helping them get the most out of their Atlassian software through consulting, training, managed services, and software applications. As Atlassian’s first and longest-serving Platinum Solutions Partner, ServiceRocket has worked with over 5,000 enterprises, trained over 50,000 students, and built some of the most popular Atlassian apps, including the Connector for Salesforce and Jira. ServiceRocket is SOC2 Type 2, PCI and TrustArc Privacy Shiel

Checklist Pro creates custom Checklists for any table; defines the Checkboxes, edit rules and options for handling closure of a Checklist. For example, a step-by-step Checklist on every laptop replacement task ensures the correct process is completed every time. This reduces errors, improves response times and drives process improvement.

Wipro's Presales CRM is a cloud-based application built on the robust ServiceNow platform, designed to enhance the productivity of sales teams, customer service agents, recruiters, and marketing professionals. By leveraging artificial intelligence and automation, it streamlines the entire customer lifecycle—from identifying new opportunities to converting them into contracts—thereby driving business growth and facilitating digital transformation. Key Features and Functionality: - Centralized

Nicus is a leading provider of end-to-end IT financial management and business analytics. It provides a comprehensive set of tools, including IT planning, service costing, benchmarking, bill of IT, application TCO and demand management, which help analyze and manage the business of IT more effectively.

SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-featured solution — with CRM and ticketing app integrations and an API. Find out how powerful easy can be.

Mitigate the impact of a critical event with award-winning critical communications products

Consulting and Implementation Practice.

Intelibliss Cloud Management solution is a true Hybrid Cloud Platform that enables provisioning and lifecycle management of IT Infrastructure across all major public and private cloud providers.

SHI is a provider of end-to-end IT solutions built on technologies from AWS, Cisco, Dell, Microsoft, and more. With 35 years of experience and nearly 6,000 global professionals, SHI helps over 17,000 organizations select, deploy, and manage IT solutions that drive growth and innovation. Combining the scale of a global integrator with the personalized service of a local partner, SHI empowers smart technology decisions to support your strategic goals.

Helping organizations move to cloud-based Unified Communications platforms You get one intuitive platform for voice, team messaging, collaboration, and contact center. From click-to-dial functionality, call reporting, call recording and voicemail transcription, everyone readily accesses the same must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Integrate ready-to-use business apps such as Salesforce, Zoho, Google, Micr

Crayon is expert at optimizing client ROI from complex technology.

Inclusion Cloud is a premier digital engineering and software development company dedicated to accelerating businesses' digital transformation through AI-driven IT solutions. With over 15 years of experience, Inclusion Cloud specializes in providing top-tier tech talent and innovative software solutions to Fortune 500 companies across various industries. Key Features and Functionality: - AI-Powered Talent Acquisition: Utilizes an advanced AI-driven recruiting engine to identify and onboard th

b+s Connects for ServiceNow is an instantly ready, out-of-the-box integration for Cisco Contact Center (CCE & CCX) providing agents with nothing less than x-ray vision when it comes to enhancing satisfaction by identifying and solving customer issues effectively.

Business-to-business network integration automates transactions for increased accuracy and efficiency.

T-Systems provides ICT solutions from a single source.

This Cockpit is a complete solution for managing the operations of any large SAP landscape and ensuring maximum performance and availability of its services. It combines the power and flexibility of the ServiceNow® service management platform with our SAP monitoring solution, Pro.Monitor.