# OpenStack Cloud Management Reviews
**Vendor:** Intelibliss Ltd  
**Category:** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 11
## About OpenStack Cloud Management
Intelibliss Cloud Management solution is a true Hybrid Cloud Platform that enables provisioning and lifecycle management of IT Infrastructure across all major public and private cloud providers.



## OpenStack Cloud Management Pros & Cons
**What users like:**

- Users value the **automation capabilities** of OpenStack Cloud Management for efficient resource management in cloud environments. (1 reviews)
- Users appreciate the **friendly customer support** and effective integration features of OpenStack Cloud Management. (1 reviews)
- Users value the **ease of use** in OpenStack Cloud Management, highlighting its friendly support and seamless integration. (1 reviews)
- Users value the **easy integrations** of OpenStack Cloud Management, which enhance their overall experience and usability. (1 reviews)
- Users value the **open architecture and robust API** of OpenStack Cloud Management, enabling hassle-free orchestration of virtual instances. (1 reviews)
- Remote Control (1 reviews)
- Users value the **extensive feature set** of OpenStack, which offers exceptional capabilities for private and hybrid cloud management. (1 reviews)

**What users dislike:**

- Users find **complexity** in OpenStack Cloud Management, especially with integrations in traditional native cloud environments. (1 reviews)
- Users find the **lack of customization** in OpenStack hampers its effectiveness in complex native cloud environments. (1 reviews)

## OpenStack Cloud Management Reviews
  ### 1. Experience with OpenStack Cloud Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jose Alfredo A. | Docente Postgrado (Cursos de Actualización), Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2025

**What do you like best about OpenStack Cloud Management?**

The most useful aspect of OpenStack is its flexibility and scalability, as it allows for customization and adaptation of the platform to the specific needs of any organization while growing with the business. Additionally, its open-source nature encourages innovation without the costs of proprietary licenses.

**What do you dislike about OpenStack Cloud Management?**

The steep learning curve and the complexity in configuration, which can lead to high initial costs of time and resources; also, the user interface and insufficient documentation are often undervalued aspects.

**What problems is OpenStack Cloud Management solving and how is that benefiting you?**

the problems in integration can be an initial challenge when managing, and although ServiceNow offers advanced ITSM capabilities, they do not always align correctly with the native flows of OpenStack without adjustments.

  ### 2. OpenStack Cloud Management for Private Clouds

**Rating:** 3.5/5.0 stars

**Reviewed by:** Farhad S. | Cloud Infrastructure Head, Enterprise (> 1000 emp.)

**Reviewed Date:** June 25, 2021

**What do you like best about OpenStack Cloud Management?**

Openstack is an open source freely available private cloud management and orchestration platform.  It has a wide range of features (dare I say more than those available on similar commercial platforms) such as true multi-tenancy with network isolation, distributed routing,  container support, automation support with ansible, puppet, chef,  support for bare-metal, a wide variety of services such as  LBaaS, FwaaS, VPNaaS, etc. 
If you have the technical capabilitiy to understand and operate Openstack,  you essentially get a full featured cloud management software for free.

**What do you dislike about OpenStack Cloud Management?**

Complexity and reliability.
Openstack is complex to understand and implement.  Troubleshooting is difficult unless you have the technical manpower and skillsets.    Openstack uses rabbitmq as its primary messaging component and we've had several issues with rabbitmq (some due to operator error, some due to underlay network instability issues, etc.).  But my beef with rabbitmQ is that is does not recover easily once the problem is fixed.  Once rabbitmq is down the entire platform is down.

**What problems is OpenStack Cloud Management solving and how is that benefiting you?**

I run a massive bare-metal Openstack cloud.  We need bare-metal since GPUs mostly still need baremetal (even though vGPUs have started arriving).   Openstack with Ironic serves our purpose well.  We also use Openstack VMs to manage higher level SaaS services for some users.
Openstack provided us with a freely available open source software that we could put in use straight away for our application needs.  We evaluated other similar cloud orchestration platforms for a private cloud but quickly concluded that only Openstack provided us all the features we needed (VMs, containers and primarily bare metal).   We now run Openstack in several DCs and have a total capacity of over 10K nodes.

  ### 3. Open Stack is good for Hybrid Environment

**Rating:** 2.0/5.0 stars

**Reviewed by:** Ravish G. | Director Sales, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about OpenStack Cloud Management?**

Because of it's open-source nature it is good for hybrid environment and it is good to manage private and public cloud resources.

**What do you dislike about OpenStack Cloud Management?**

Not good for traditional native cloud environment, specially in  complex network environment with lots of native integrations with other applications

**What problems is OpenStack Cloud Management solving and how is that benefiting you?**

Best for hybrid enrionment with API integration and for private cloud for small and medium enterprises, Cost Effective

  ### 4. Best cloud computing infrastructure software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pruthviraj G. | IT engineer, Computer & Network Security, Enterprise (> 1000 emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about OpenStack Cloud Management?**

its easy to user it has the variety of features also found the customer support friendly and found it ease of integration

**What do you dislike about OpenStack Cloud Management?**

though it is opensource its frequency of use is more

**What problems is OpenStack Cloud Management solving and how is that benefiting you?**

It helps my organization to store large amount of data in cloud servers so we can use it more efficiently and also it is more easy to user

  ### 5. OpenStack Cloud Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ravi Ranjan G. | Azure Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about OpenStack Cloud Management?**

It enables organizations to manage and automate cloud resources, including compute, storage, and networking.

**What do you dislike about OpenStack Cloud Management?**

So far I haven't realized any thing which will harm

**What problems is OpenStack Cloud Management solving and how is that benefiting you?**

It help Orchestration of compute resources, Integration with hypervisors and autscaling and high avalibilty. In Network Side Provides networking-as-a-service (NaaS) for virtual machines and applications.

  ### 6. Openstack Cloud Environment Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Anshul I. | Junior Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about OpenStack Cloud Management?**

Openstack is a cloud interface which is an opensource tool. Gives the developers and users an encouragement to use this and customise this interface according to their requirement.
Allows an organisation to have a greater control over their data and infrastructure.

**What do you dislike about OpenStack Cloud Management?**

To manage a vast amount of data, Openstack cloud may require a setup of bigger disk free storage on your servers. Integration the cloud with your systems may get complex as it requires planning and daily updates & maintenance.

**What problems is OpenStack Cloud Management solving and how is that benefiting you?**

Organisations can customise their cloud environment according to their requirements. Openstack can solve the problem of costing, as it is cost effecient and the saved principal can be utilised in better hardware and operational infrastructure.

  ### 7. Great way to manage our VMs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about OpenStack Cloud Management?**

Open architecture and robust API allowed us to archisyrate our virtual instances hassle free

**What do you dislike about OpenStack Cloud Management?**

The admin panel is not very user friendly, but it's OK since we don't use it often.

**What problems is OpenStack Cloud Management solving and how is that benefiting you?**

We utilized it's robust API to orchestrate/mange a dozens of virtual instances. It helped to keep our costs for infrastructure reasonable, since we only ran VMs on demand.

  ### 8. It's cost effecient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2021

**What do you like best about OpenStack Cloud Management?**

Cost effecient and a good choice for private cloud

**What do you dislike about OpenStack Cloud Management?**

Hard to maintain especially on the backend side

**Recommendations to others considering OpenStack Cloud Management:**

Actually openstack is a good choice for private cloud easy to managed and scale but hard to maintain.

**What problems is OpenStack Cloud Management solving and how is that benefiting you?**

It solves company cost on availing public cloud providers

  ### 9. Multi Cloud Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2021

**What do you like best about OpenStack Cloud Management?**

Easy to set up and integrates with ServiceNow ITOM and CPG. Extends discovery to OpenStack with a few clicks.

Integrated with public cloud and private cloud.

**What do you dislike about OpenStack Cloud Management?**

Extend support for Platform as a Service (PaaS) services and use discovery patterns for extension.

**What problems is OpenStack Cloud Management solving and how is that benefiting you?**

Easy to set up and integrated with ServiceNow ITOM and CPG. Extends discovery to OpenStack with a few clicks.

Integrated with Public cloud and Private cloud.

  ### 10. Hybrid Cloud Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2021

**What do you like best about OpenStack Cloud Management?**

A single glass of pane for hybrid cloud management, flexible integrations options.

**What do you dislike about OpenStack Cloud Management?**

Still exploring, awaiting the advanced functionality

**What problems is OpenStack Cloud Management solving and how is that benefiting you?**

Provides standards for building open, massively scalable clouds
Provides integration with the OpenStack community

  ### 11. Very useful application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** June 13, 2020

**What do you like best about OpenStack Cloud Management?**

Using this application as an MSP, it integrates well with OpenStack along with other Public Cloud Providers. Easy way to bring Public and Private cloud together on same platform.

**What do you dislike about OpenStack Cloud Management?**

Hoping to have additional features to manage containers.

**What problems is OpenStack Cloud Management solving and how is that benefiting you?**

Single platform to manage private and public cloud.


## OpenStack Cloud Management Discussions
  - [What are the key components of OpenStack?](https://www.g2.com/discussions/openstack-cloud-management-what-are-the-key-components-of-openstack)
  - [What are the 3 main components of OpenStack?](https://www.g2.com/discussions/openstack-cloud-management-what-are-the-3-main-components-of-openstack)
  - [What are the 3 main components of OpenStack?](https://www.g2.com/discussions/what-are-the-3-main-components-of-openstack)
  - [What are the features of OpenStack cloud?](https://www.g2.com/discussions/openstack-cloud-management-what-are-the-features-of-openstack-cloud)
  - [What are the features of OpenStack cloud?](https://www.g2.com/discussions/what-are-the-features-of-openstack-cloud)

- [View OpenStack Cloud Management pricing details and edition comparison](https://www.g2.com/products/openstack-cloud-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+13%3A40%3A58+-0500&secure%5Bsession_id%5D=2ecaf400-4f8d-41ba-849b-10bc7c2ff6a0&secure%5Btoken%5D=fe70d0151565f3f6d82f4e3ddea337d8d26382c035860ccaf6ddb31170169b4d&format=llm_user)

## OpenStack Cloud Management Features
**ServiceNow Apps**
- ServiceNow Integration
- Value

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance


