Birlasoft Reviews & Product Details

Birlasoft Overview

What is Birlasoft?

Salesforce Consulting and Implementation Practice.

Birlasoft Details
Website
Product Description

Salesforce Consulting and Implementation Practice.


Seller Details
Seller
Birlasoft
Company Website
Year Founded
1995
HQ Location
Noida, India
Twitter
@birlasoft
3,142 Twitter followers
LinkedIn® Page
www.linkedin.com
9,855 employees on LinkedIn®
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Birlasoft Reviews

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IM Project Manager
Airlines/Aviation
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I appreciate the knowledge the team has demonstrated and the willingness to listen. I like the way they have become a partner on the project and not just an order-taker waiting for their next command. The team has worked very hard to develop a side-by-side relationship with our business. Review collected by and hosted on G2.com.

What do you dislike?

Nothing at this point. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

An essential is to have a very knowledgeable, top level onsite business analyst who is capable of understanding the business requirements and translating them to development team. This coordinator is critical to the success of the project. Review collected by and hosted on G2.com.

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Senior Manager - Business Development
Electrical/Electronic Manufacturing
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I have worked with Birlasoft for my large SFDC implementation. Birlasoft has massive reach and width/depth of technological and business expertise, has a deep bench and can put people on premise very quickly. Has some really good people with serious business knowledge and know how Review collected by and hosted on G2.com.

What do you dislike?

Custom code lacked clarity Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Make sure you work with their practice leaders and partners in structuring a project -- they may be willing to risk-share and you should explore that. Review collected by and hosted on G2.com.

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Open Discussions in Birlasoft
EI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

After working with various off-shore vendors, Birlasoft has risen to the top. They consistently provide capable technical resources, are willing to go above and beyond, and continue to impress me with their turn-around-time (time from request to working prototype). Review collected by and hosted on G2.com.

What do you dislike?

While Birlasoft resources are some of the best Salesforce developers I have ever worked with, they struggle at times with myopic thinking - and need a bit of strategic direction. Of course, none of that has hindered their ability to deliver what was asked of them. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

The key to success is a strong on-shore resource that you can make a partner on your team. Utilize this person as your development lead and treat them as part of your team. Review collected by and hosted on G2.com.

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Senior Account Executive
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Birlasoft was a key strategic implementation partner for me in the past on several Global 500 accounts. They are well-penetrated into the C-suite and their partners are strong in strategy and sales. They can deploy large teams to tackle big problems and easy folks to deal with. Review collected by and hosted on G2.com.

What do you dislike?

Had some difficulty getting resources staffed Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Definitely a good consideration Review collected by and hosted on G2.com.

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Senior Manager - Business Development
Capital Markets
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Birlasoft’s Salesforce expertise was overall pretty solid. Their client used them for a Salesforce support portal and Integration platform. They came in with some best practices and helped steer the client in the right direction. Review collected by and hosted on G2.com.

What do you dislike?

Code used in lieu of standard functionality Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Go with them, they are great if you are at a big company Review collected by and hosted on G2.com.

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Senior Systems Analyst Business Solutions
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The team developers, analysts and managers is very professional and clearly focused on our goals and objectives. I like that they are able to say, "no", at the appropriate times, and help the employee team also stay focused. Review collected by and hosted on G2.com.

What do you dislike?

I have nothing to dislike. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Give due dilligence to vendor evaluation, and I think Birlasoft will rise to the top. You won't go wrong. Review collected by and hosted on G2.com.

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PI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The Birlasoft team is heavily involved in our SFDC implementation and efforts to move Siebel functionality into SFDC. The team has proven to be highly knowledgeable in this space. They have shown great flexibility in terms of accepting larger projects and working on complex requirements. At the same time, they are capable of advising of potential pitfalls in functional requirements or unrealistic timelines.

All in all, it's a pleasure to work with the development team as well as the leadership. Review collected by and hosted on G2.com.

What do you dislike?

No major complaints. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Very knowledgeable in the SFDC space. Review collected by and hosted on G2.com.

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Senior Account Manager
Computer & Network Security
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

What I like is that they come with real tangible examples to illustrate challenges, issues or questions we may have so we can visualize and end result from real users.. Review collected by and hosted on G2.com.

What do you dislike?

Don't dislike anything Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

They understand business very well and come across as thought leaders Review collected by and hosted on G2.com.

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Director
Electrical/Electronic Manufacturing
Validated Reviewer
Review source: Organic
What do you like best?

The client had several problems with Multi sign on’s with the existing Siebel Platform. Birlasoft resources engaged from the start and helped in using SFDC.. There was a increasing User adoption. Review collected by and hosted on G2.com.

What do you dislike?

______ Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Go for them if you want to implement SFDC CRM Review collected by and hosted on G2.com.

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Executive Vice President
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

We engaged with Birlasoft at a crucial time when our Dealer management system was haywire. Birlasoft helped us by reducing registration times by 20% by leveraging Salesforce.com’s Sales cloud functionalities. This was a great achievement. Review collected by and hosted on G2.com.

What do you dislike?

N/A Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Highly Recommended. We benefited greatly. Review collected by and hosted on G2.com.

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PI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

t team has very deep domain expertise on Salesforce.com. They are the partners of choice for us when it comes to SFDC development. We have been extremely happy with the quality of their delivery. The team is always very proactive and responsive to all the requests and deadlines. We have never slipped a delivery date, functionality is always rolled out in time with quality. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike?

Nothing, absolutely love them. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

None Review collected by and hosted on G2.com.

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Head - Inside Sales
Information Technology and Services
Validated Reviewer
Review source: Organic
What do you like best?

The one thing I like about Birlasoft is their flexibility to work and Project governance… They were involved in our Sales force implementation’s and have lot of folks with Thought leadership.. Review collected by and hosted on G2.com.

What do you dislike?

Nothing Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Great team to work with.. Review collected by and hosted on G2.com.

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OnlineMarketing Head
Food & Beverages
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Birlasoft was a integral part of a team which implemented Sales Cloud. They were partner’s of choice and did a great job to bring value. Review collected by and hosted on G2.com.

What do you dislike?

Not anything specific. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

They bring value. Wonderful team. Review collected by and hosted on G2.com.

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Solution Consultant
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

A client achieved collaboration through Sales force and Birlasoft helped them during this journey..Their resources bring a lot of business knowledge which helped a great deal.. Review collected by and hosted on G2.com.

What do you dislike?

Not applicable Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Resources are knowledgeable.. Successful Implementation Review collected by and hosted on G2.com.

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Senior Director, Marketing
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Having a 360 degree view of a customer was always difficult with 120 complex Integrations..Birla’s helped in achieving this with a TCO reduction of 25%.. Review collected by and hosted on G2.com.

What do you dislike?

Dislike nothing. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Good Review collected by and hosted on G2.com.

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Manager Procurement IT
Financial Services
Validated Reviewer
Review source: Organic
What do you like best?

We reached out to Birlasoft to automate our Sales process. They helped us to drive efficiencies and help develop a 360 degree of our customer’s through Sales force.com. Review collected by and hosted on G2.com.

What do you dislike?

n/a Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Great Company. Good experience. Review collected by and hosted on G2.com.

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Vice President - IT
Financial Services
Validated Reviewer
Review source: Organic
What do you like best?

Birlasoft did a good job in driving productivity to business by helping in increasing the forecasting process.They are a great partner to work with. Review collected by and hosted on G2.com.

What do you dislike?

Nothing as such. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Definitely a good consideration. Review collected by and hosted on G2.com.

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Associate Director - BD
Management Consulting
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Birlasoft built a force.com platform for a Unique Agency management – performance was more than satisfactory and the client was pretty happy with the results. Review collected by and hosted on G2.com.

What do you dislike?

_____________________________ Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Recommended Review collected by and hosted on G2.com.

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Regional Sales Manager at
Consumer Goods
Validated Reviewer
Review source: Organic
What do you like best?

Migrating from Siebel to SFDC is always a Nightmare… Birlasoft did this with ease.. They are partner’s to reckon with... Review collected by and hosted on G2.com.

What do you dislike?

.....nil............. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Go for it.. Review collected by and hosted on G2.com.

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