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Birlasoft Reviews & Provider Details

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. Under the visionary leadership of Chairman Mrs. Amita Birla, Birlasoft, comprising over 12,000 professionals, is committed to driving digital transformation. With superior experience in chosen verticals, the company delivers cutting-edge technology solutions, shaping sustainable communities. Explore the innovation at www.birlasoft.com.

Seller

Birlasoft

Discussions

Birlasoft Community

Services Offered

IT Consulting, Cloud Migration, App Modernization

Locations Serviced

Brazil, Canada, France, Germany, + 11 more

Provider Description

Salesforce Consulting and Implementation Practice.

Overview by

Gunjan Kalita

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Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/21/2023

"Digital Transformation Services"

3.5/5

What do you like best about Birlasoft?

Birlasoft solutions intellibridge provides great user experience for both web and mobile application. They are using cloud and automation technology to deliver this seamless experience and customer support provides a great help. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

As per my usage i have not yet found any issues concerning Birlasoft's offerings. Review collected by and hosted on G2.com.

Recommendations to others considering Birlasoft:

Recommneding Birlasoft for digital empowerment for SMB's and SME's who are in the early age of adopting disgital solutions for their business expansion and business process engagement. Review collected by and hosted on G2.com.

What problems is Birlasoft solving and how is that benefiting you?

Birlasoft's offers consultaitve and design thinking for their customers to empower their customer digitally.Improving their business process with various IT services addressing diverse business challenges through digital transformation, IT infrastructure management, process optimization, data analytics, application development, and cybersecurity. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

8/31/2023

"Birlasoft review."

4/5

What do you like best about Birlasoft?

Testing tools and utilities are nice. It helps in automation of manual tasks. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

The user interface of the testing suites and tools can be improved. Review collected by and hosted on G2.com.

Recommendations to others considering Birlasoft:

Birlasoft is a nice company. They can help in IT consulting services. Review collected by and hosted on G2.com.

What problems is Birlasoft solving and how is that benefiting you?

Birlasoft is an IT services and consulting company located in India. I have tried some of their test suites in the past. They were great. Review collected by and hosted on G2.com.

Jeyashankar M.

Assistant Manager

Mid-Market (51-1000 emp.)

1/27/2023

"Great experience with Birlasoft"

4.5/5

What do you like best about Birlasoft?

It was a great experience to partner with Birlasoft, as they have an excellent team. We worked on bringing digital transformation to one project with my former employer. We got excellent support from their side. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

Nothing much to dislike about Birlasoft. It proved to be fantastic for me. Review collected by and hosted on G2.com.

Recommendations to others considering Birlasoft:

I highly recommend Birlasoft. The provide excellent support that helps project succeed. Review collected by and hosted on G2.com.

What problems is Birlasoft solving and how is that benefiting you?

Worked on SFDC implementation with Birlasoft with my previous startup company. Got the right guidance from the team for planning and moving forward. It kept us on track for smooth implementation of SFDC Review collected by and hosted on G2.com.

Abhijeet S.

Key Account Manager

Enterprise (> 1000 emp.)

8/22/2022

"Birlasoft a solution to Enterprise Needs"

4/5

What do you like best about Birlasoft?

The way it analyses different domains of business and gives tailored or customized solutions to cater their individual or specific problems which is a hindrance in that companys growth. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

Birlasoft being a very big player small companies may not be their target audience and the product would not be cost effective to them. Also the annual subscription would be on a higher side for small businesses. Review collected by and hosted on G2.com.

Recommendations to others considering Birlasoft:

Birlasoft is a great company for enterprise which are into the medical, manufacturing, banking and financial services. They serve a large segment of business that may cover one or the other aspect of a business and help them run that domain more effectively and efficiently. Review collected by and hosted on G2.com.

What problems is Birlasoft solving and how is that benefiting you?

Birlasoft has a customised way of giving solution to enterprises in various business domains to run their business in a effective and structured way. This helps enterprises to avoid mistake and help them towards growth and make the company for cost efficient and productive. Review collected by and hosted on G2.com.

Nagaraj M.

EVP - Digital Transformation

Enterprise (> 1000 emp.)

8/12/2022

"Feedbak on Birlasoft"

4/5

What do you like best about Birlasoft?

Birlasoft had been one of the service providers in one of the organizations I worked with earlier. I had a very positive experience working with them. The kind of resources provided to us and their knowledge level in CRM were commendable. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

Sometimes the timely fulfillment of the resource and rarely the quality of the resources were the issues. Especially when the quality was the issue, the resources took longer to time to understand the domain and that resulted in delays in delivering customer requirements and meeting the project milestone dates. Review collected by and hosted on G2.com.

Recommendations to others considering Birlasoft:

Birlasoft is a decent and mid-size organization that delivers to its commitment almost all the time. I recommend them to any organization that is looking for service providers in CRM space. Review collected by and hosted on G2.com.

What problems is Birlasoft solving and how is that benefiting you?

Birlasoft was engaged in CRM space to help with the Platform Development and Integrated Solutions side of our business. These are kinds of digital transformation platforms that are used to build intelligent transportation systems. Review collected by and hosted on G2.com.

Abhishek D.

Management Trainee

Mid-Market (51-1000 emp.)

9/9/2022

"Creative"

4.5/5

What do you like best about Birlasoft?

As mentioned, Excellent as an digital enterprise, creating spectular customer experience. Helping raise each enterprise to the power of Digital. At the end awesome experience with Birlasoft. Great experience with Birlasoft. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

It's my personal view, I beleive in changing things all the time as per the market. As the market is very dynamic so every business has to change accordingly. Suggesting to Birla on the same. Review collected by and hosted on G2.com.

Recommendations to others considering Birlasoft:

It is a good product and wise.. you can go ahead. Review collected by and hosted on G2.com.

What problems is Birlasoft solving and how is that benefiting you?

Excellent as an digital enterprise, creating spectular customer experience. Helping raise each enterprise to the power of Digital. At the end awesome experience with Birlasoft. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/12/2022

"Incredible partnership with Salesforce and Microsoft."

3.5/5

What do you like best about Birlasoft?

The consulting provided around digital adoption proved to be a game-changer for our organization. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

None. Everything went forward seamlessly. Right from understanding the current tech stack to helping us understand where a CRM can make the difference in terms of automation, Birlasoft was above par. Review collected by and hosted on G2.com.

Recommendations to others considering Birlasoft:

Birlasoft is going to help you understand the niche behind digital transformation and will introduce the right partner accordingly. Review collected by and hosted on G2.com.

What problems is Birlasoft solving and how is that benefiting you?

Working with Birlasoft who helped us onboard Salesforce as a CRM, the integrations and adoption was incredible. The usage and results are directly seen. Review collected by and hosted on G2.com.

Verified User in Information Services

Enterprise (> 1000 emp.)

8/16/2022

"Good expertise on SFDC Implementation"

4.5/5

What do you like best about Birlasoft?

Implementation-related best practices w.r.t Community Portal & Service Cloud Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

Nothing specific to mention. Had a great overall experience. Review collected by and hosted on G2.com.

Recommendations to others considering Birlasoft:

A good consideration for an Enterprise company. Review collected by and hosted on G2.com.

What problems is Birlasoft solving and how is that benefiting you?

Birlasoft’s SFDC Expertise was overall good. The client used them for a Salesforce Community portal and Integration platform for the project that I was part of. They suggested best practices, project planning and timelines and helped move the project in the right direction. Timely status checks helped us to be on track concerning meeting the timelines. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Enterprise (> 1000 emp.)

8/22/2022

"Highly recommended partner"

5/5

What do you like best about Birlasoft?

Efficiency of meeting timelines while delivery. They act more like partners instead of service providers Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

The team lacked strategic goal thinking. Thus, supervision was needed at some times while implementation. Staffing had issue due to attrition in team Review collected by and hosted on G2.com.

Recommendations to others considering Birlasoft:

Highly recommended. They will deliver within tight deadlines. Review collected by and hosted on G2.com.

What problems is Birlasoft solving and how is that benefiting you?

Birlasoft helped our firm solve CRM problem using Salesforce.com development

We were more productive as it reduced our go to market timing increasing business performance Review collected by and hosted on G2.com.