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Birlasoft

By Birlasoft

4.6 out of 5 stars
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Birlasoft Reviews & Provider Details

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Birlasoft Reviews (29)

Reviews

Birlasoft Reviews (29)

4.6
29 reviews

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Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Digital Transformation Services"
What do you like best about Birlasoft?

Birlasoft solutions intellibridge provides great user experience for both web and mobile application. They are using cloud and automation technology to deliver this seamless experience and customer support provides a great help. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

As per my usage i have not yet found any issues concerning Birlasoft's offerings. Review collected by and hosted on G2.com.

Verified User in Financial Services
OF
Small-Business (50 or fewer emp.)
"Birlasoft review."
What do you like best about Birlasoft?

Testing tools and utilities are nice. It helps in automation of manual tasks. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

The user interface of the testing suites and tools can be improved. Review collected by and hosted on G2.com.

Jeyashankar M.
JM
Assistant Manager
Mid-Market (51-1000 emp.)
"Great experience with Birlasoft"
What do you like best about Birlasoft?

It was a great experience to partner with Birlasoft, as they have an excellent team. We worked on bringing digital transformation to one project with my former employer. We got excellent support from their side. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

Nothing much to dislike about Birlasoft. It proved to be fantastic for me. Review collected by and hosted on G2.com.

Abhijeet S.
AS
Key Account Manager
Enterprise (> 1000 emp.)
"Birlasoft a solution to Enterprise Needs"
What do you like best about Birlasoft?

The way it analyses different domains of business and gives tailored or customized solutions to cater their individual or specific problems which is a hindrance in that companys growth. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

Birlasoft being a very big player small companies may not be their target audience and the product would not be cost effective to them. Also the annual subscription would be on a higher side for small businesses. Review collected by and hosted on G2.com.

Nagaraj M.
NM
EVP - Digital Transformation
Enterprise (> 1000 emp.)
"Feedbak on Birlasoft"
What do you like best about Birlasoft?

Birlasoft had been one of the service providers in one of the organizations I worked with earlier. I had a very positive experience working with them. The kind of resources provided to us and their knowledge level in CRM were commendable. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

Sometimes the timely fulfillment of the resource and rarely the quality of the resources were the issues. Especially when the quality was the issue, the resources took longer to time to understand the domain and that resulted in delays in delivering customer requirements and meeting the project milestone dates. Review collected by and hosted on G2.com.

Abhishek  D.
AD
Management Trainee
Mid-Market (51-1000 emp.)
"Creative"
What do you like best about Birlasoft?

As mentioned, Excellent as an digital enterprise, creating spectular customer experience. Helping raise each enterprise to the power of Digital. At the end awesome experience with Birlasoft. Great experience with Birlasoft. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

It's my personal view, I beleive in changing things all the time as per the market. As the market is very dynamic so every business has to change accordingly. Suggesting to Birla on the same. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
PI
Mid-Market (51-1000 emp.)
"Incredible partnership with Salesforce and Microsoft."
What do you like best about Birlasoft?

The consulting provided around digital adoption proved to be a game-changer for our organization. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

None. Everything went forward seamlessly. Right from understanding the current tech stack to helping us understand where a CRM can make the difference in terms of automation, Birlasoft was above par. Review collected by and hosted on G2.com.

Verified User in Information Services
PI
Enterprise (> 1000 emp.)
"Good expertise on SFDC Implementation"
What do you like best about Birlasoft?

Implementation-related best practices w.r.t Community Portal & Service Cloud Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

Nothing specific to mention. Had a great overall experience. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
CL
Enterprise (> 1000 emp.)
"Highly recommended partner"
What do you like best about Birlasoft?

Efficiency of meeting timelines while delivery. They act more like partners instead of service providers Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

The team lacked strategic goal thinking. Thus, supervision was needed at some times while implementation. Staffing had issue due to attrition in team Review collected by and hosted on G2.com.

Paras Singh  P.
PP
Sales Manager
Mid-Market (51-1000 emp.)
"Best CRM tool I've ever used"
What do you like best about Birlasoft?

User friendly experience . Top notch features Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

Best tool I've used till date ,nothing as of now , Review collected by and hosted on G2.com.

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