Quote to cash (Q2C) is a business process that relates to driving and managing revenue. It is made up of several subprocesses that differ based on a business’ structure. The process is typically optimized with the help of several different software tools, so it’s important that they all work together effectively.
Because of the broad and complicated nature of the Q2C process, many companies enlist the services of quote-to-cash consultants. Q2C consultants assist companies in optimizing the process by lending some combination of advisory and implementation services. They ensure that all of a company’s software related to the Q2C process works well together. If their role is more advisory, they help in the selection of tools to ensure that no two tools are incompatible and each of the tools are well fit to the business’ strategy. Implementation services don’t focus on software selection, but rather applying the software to business processes. This stage is important for employee adoption and usability.
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