What do you dislike about Crayon?
Needs more robust how-to documentation on how to use various features. Especially recommendations around best practices. I would also like to see some more advanced analytics capabilities in Crayon. Finally, it's tough getting some teams to review and act on the information. This problem is not a Crayon issue but indeed a cautionary tale for anyone considering incorporating competitive intelligence into their organization. Make sure that review and action become part of the normal process. Review collected by and hosted on G2.com.
Recommendations to others considering Crayon:
Make sure that you have a process in place to have the team regularly review and act on the information. Review collected by and hosted on G2.com.
What problems is Crayon solving and how is that benefiting you?
Our organization is using Crayon to get competitive intelligence into the hands of our teams quicker and more efficiently than if they were mining the information on their own. We've been able to respond to changes in the marketplace more quickly and have much more detailed battle cards available to our sales team. Review collected by and hosted on G2.com.