--- title: Wipro Presales Reviews meta_title: 'Wipro Presales Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Wipro Presales works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4 scale: '5' date_modified: '2026-07-12' parent_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # Wipro Presales Reviews **Vendor:** Wipro **Category:** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps) **Average Rating:** 4.5/5.0 **Total Reviews:** 4 ## About Wipro Presales Wipro's Presales CRM is a cloud-based application built on the robust ServiceNow platform, designed to enhance the productivity of sales teams, customer service agents, recruiters, and marketing professionals. By leveraging artificial intelligence and automation, it streamlines the entire customer lifecycle—from identifying new opportunities to converting them into contracts—thereby driving business growth and facilitating digital transformation. Key Features and Functionality: - Centralized Customer Information: Acts as a single repository for storing contact details of customers and prospects, ensuring consistent and accessible data across the organization. - Lead and Opportunity Management: Enables tracking of sales opportunities and management of marketing initiatives, facilitating efficient deal closures. - Integration with ServiceNow Modules: Seamlessly integrates with the Customer Service Management module of ServiceNow, enhancing collaboration and reducing customer issue resolution time. - AI and Automation: Utilizes artificial intelligence to automate routine tasks, allowing sales teams to focus on strategic activities and improving the quality of customer interactions. Primary Value and User Solutions: Wipro's Presales CRM addresses the challenges of fragmented customer data and inefficient sales processes by providing a unified platform that enhances collaboration and streamlines operations. By automating routine tasks and centralizing information, it empowers sales and marketing teams to focus on building stronger relationships with customers and prospects, ultimately leading to increased productivity and accelerated business growth. ## Wipro Presales Reviews ### 1. A good team which supports and identifies the opportunities **Rating:** 5.0/5.0 stars **Reviewed by:** Chemalapati H. | Senior Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Wipro Presales?** Building customer confidence, Collaborating with internal teams and Supporting sales-related activities. **What do you dislike about Wipro Presales?** Nothing as of now to be mentioned as per my experience till now. **What problems is Wipro Presales solving and how is that benefiting you?** It helps sales teams, customer service agents, recruiters, and marketing teams improve their interactions with customers and prospects ### 2. Mostly good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Sanjeeb K. | Senior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Wipro Presales?** They are motivating individual and industry level best sales trainer where you can know about closing the sales skill which will increase productivity **What do you dislike about Wipro Presales?** The worl culture is not so good. There are lots of politics happened before which destroys somebody career **What problems is Wipro Presales solving and how is that benefiting you?** As observer it creates good opportunity for freshers and do some good level of training at initial level ### 3. Wipro is a genuine company with clear vision and mission **Rating:** 4.0/5.0 stars **Reviewed by:** Ravi K. | Senior Vice President - Principal Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Wipro Presales?** Wipro presales are extremely helpful to all the queries and their resolutions. Wipro's capabilities range across cloud computing, cyber security, digital transformation, artificial intelligence, robotics, data analytics, and other technology consulting services to customers in 67 countries. **What do you dislike about Wipro Presales?** There is not much to be disliked. The only thing could be response time to the queries and little more incorporative details are required in order to decide some basic specifications and answers to some basic questions. **What problems is Wipro Presales solving and how is that benefiting you?** The major problem they are solving is about the services they provide to us as an end user. They are professionals and the best people for IT solutions and are priviledged. ### 4. It is best of all CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2022 **What do you like best about Wipro Presales?** As its tagline - empowering sales team with speed and agility, Wipro presales have proved itself to be a driving model for the sales team. **What do you dislike about Wipro Presales?** Nothing as such to dislike. It is an amazing frame work to use for fast pace organization. **What problems is Wipro Presales solving and how is that benefiting you?** It is solving all end to end needs as a CRM ## Wipro Presales Discussions - [What is Wipro Presales used for?](https://www.g2.com/discussions/what-is-wipro-presales-used-for) - [View Wipro Presales pricing details and edition comparison](https://www.g2.com/products/wipro-presales/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+08%3A20%3A01+-0500&secure%5Bsession_id%5D=3b4158ff-6813-4197-bdc1-5a167df78a64&secure%5Btoken%5D=d00e60a50f623c9001d339ba4d575055e45981a4fde29b362641135edea0301e&format=llm_user) ## Wipro Presales Features **ServiceNow Apps** - ServiceNow Integration - Value **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance