--- title: When I Work Reviews meta\_title: 'When I Work Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 399 reviews by the users' company size, role or industry to find out how When I Work works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 399 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # When I Work Reviews & Product Details Visit Website When I Work is an easy way for businesses to schedule, track time and attendance, and communicate with their hourly employees. Put the schedule and time clock in every employee's pocket with free iOS and Android apps. Keep track of time off, employee availability, and manage shift swaps with just a few clicks. Integrate with your payroll provider to streamline the process and avoid human error. Get started with a 14-day free trial now. * * * Product Website When I Work Seller [When I Work](https://www.g2.com/sellers/when-i-work) Discussions [When I Work Community](https://www.g2.com/products/when-i-work/discuss) Languages Supported English Solution Type All-in-One Overview by Al Kaplan Show More ## Pricing Pricing provided by When I Work. ### Single Location or Schedule $2.50 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/when-i-work/pricing) ## When I Work Integrations (5) What do users say about integrations? Verified by When I Work [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gusto ](https://www.g2.com/products/gusto/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OnPay ](https://www.g2.com/products/onpay/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Rippling ](https://www.g2.com/products/rippling/reviews) Show More ![Brie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brie B.") BB Brie B. Recreational Program Director Mid-Market (51-1000 emp.) 7/22/2026 "AGC Review" 4.5/5 What do you like best about When I Work? I like how easy When I Work makes it to manage a large staff team in one place. Being able to build schedules, see staff availability, post open shifts, manage shift drops, and communicate schedule changes saves a lot of time. I also really like that staff can pick up available shifts themselves, especially when we have last-minute openings or extra shifts available. Having different schedules for different seasons and programs is also very helpful for our organization. Review collected by and hosted on G2.com. What do you dislike about When I Work? With a large staff, some parts of When I Work can become cumbersome. Making changes to recurring schedules or large numbers of shifts can take more steps than I would like, and it is not always easy to quickly compare the published schedule against our master schedule or identify conflicts. I would also like better tools for tracking staff qualifications and restricting open shifts based on certifications or training. We manage many different class types, and not every coach is qualified to pick up every shift. The shift-drop process can also be confusing for younger staff. Sometimes they think that requesting or offering a shift means they are no longer responsible for it, so clearer messaging around whether a shift has actually been covered would be helpful. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? When I Work helps us manage scheduling and communication for a large staff with many different roles, programs, availability restrictions, and changing schedules. It gives staff one place to see their shifts, submit availability and time-off requests, pick up open shifts, and manage shift coverage. For management, it makes it much easier to organize schedules across recreational classes, camps, birthday parties, events, supervisors, coaches, and CITs without relying on individual emails or messages. It also gives staff more responsibility for checking their schedules and finding coverage when needed. Overall, it saves us a significant amount of administrative time, improves communication, and makes last-minute staffing changes much easier to manage. Review collected by and hosted on G2.com. Show More Response from Marcy F of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-13147632/official_response/edit) Hi Brie, Thank you so much for this review! We are thrilled that you are having a positive experience with When I Work and it is making communicating with your team quicker and easier! We also appreciate this insight about how having more robust options to set up certifications to help organize Users better would be beneficial. It is really valuable to hear how different teams use When I Work so we can work towards improving these Features. Thank you again for the review! Warmly, The When I Work Care Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Halie .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Halie .") H Halie . Executive Assistant Small-Business (50 or fewer emp.) 6/25/2026 "Loving it so far!" 5/5 What do you like best about When I Work? Currently i like the short cuts for the scheduler to draft the schedule. The ability to have multiple schedules if needed. The chat feature and tag features are also pretty cool! Review collected by and hosted on G2.com. What do you dislike about When I Work? Nothing at this time. I like that there are articles that can be used as reference guides. I did initally struggle with finding more of the video training links vs the written Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? It is a night and day difference from our previous scheduling tool "CrewHQ". My teams have an app to use now and can reference their schedule on the go. There is less error for missed communication with the notes feature. So far my team is loving this and its saving them a lot of time to be able to quickly reference their schedule Review collected by and hosted on G2.com. Show More Response from Marcy F of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-13033272/official_response/edit) Hi Halie, Thank you so much for this review! We are thrilled that you are having a positive experience with When I Work and it is making communicating with your team quicker and easier! We are also happy to hear that you are enjoying the various Scheduling Shortcuts when creating the Shifts for your team. Thank you again for the review! Warmly, The When I Work Care Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Mid-Market (51-1000 emp.) 6/30/2026 "Effortless Multi-Location Scheduling That Saves Administrative Time" 5/5 What do you like best about When I Work? The scheduling efficiency and ease of managing staff across multiple locations. It streamlines communication, shift coverage, and schedule changes, saving significant administrative time. Review collected by and hosted on G2.com. What do you dislike about When I Work? One challenge is managing schedules across multiple locations. When schedules are organized by a larger area or town rather than by individual site, I often have to switch back and forth between views to make staffing adjustments. This can make it difficult to keep track of changes and increase the risk of overlooking coverage issues. A more streamlined way to view and manage multiple sites simultaneously would improve efficiency. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? When I Work solves the challenge of creating and managing schedules efficiently across multiple locations. The recurring shift feature saves me a significant amount of time because I don't have to manually enter the same shifts each week. This allows me to build schedules much faster and focus on staffing needs rather than data entry. One enhancement that would make it even more beneficial would be the ability to repeat a group of staff members or an entire team for a specific day, rather than setting recurring shifts for employees individually. Review collected by and hosted on G2.com. Show More Response from Marcy F of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-13050745/official_response/edit) Hi there, Thank you so much for this review! We are thrilled that you are having a positive experience with When I Work and it is making communicating with your team quicker and easier! We also appreciate this insight about working across multiple Schedules. It is really valuable to hear how different teams use When I Work so we can work towards improving these Features. Thank you again for the review! Warmly, The When I Work Care Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Stephanie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie S.") SS Stephanie S. Veterinary Practice Manager Small-Business (50 or fewer emp.) 6/25/2026 "Clear Team Scheduling Visibility" 4.5/5 What do you like best about When I Work? I like that any corrections get sent to the employee right away. I like that every employee can see their schedule and their coworkers schedule. Review collected by and hosted on G2.com. What do you dislike about When I Work? It takes a bit to input all schedules (my team doesn't have set schedules) and I color coded it so that they can tell when looking at the schedule where they are that day, but that takes a lot of time to do. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? I don't have to make schedules in WORD anymore and when there were errors or staff called out or couldn't do a shift, it wasn't always made aware to the entire team. This is more efficient for everyone. Review collected by and hosted on G2.com. Show More Response from Marcy F of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-13031169/official_response/edit) Hi Stephanie, We really appreciate the review! It is great to hear that When I Work is helping your team view their Schedules in an efficient manner. We especially want to thank you for providing this insight into how the process of creating the Shifts could be made quicker. We are always looking for ways to improve When I Work so this feedback is appreciated. Thank you again for the review! Warmly, The When I Work Care Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 6/11/2026 "Automated Scheduling Solution with Few Integration Hiccups" 4.5/5 What do you like best about When I Work? I like that When I Work is easy to use and the team loves it for dropping and picking up shifts. The secret sauce is that it's automated and reduces mistakes, especially in getting the right team members involved or keeping those who shouldn't volunteer because they're already on the schedule. It shares shift details exactly and only goes to people who qualify and aren't already on that shift. This automation helps to avoid confusion and ensures that everyone has the correct schedule. Review collected by and hosted on G2.com. What do you dislike about When I Work? Only that we have to manually keep When I Work mirrored with our other system. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? When I Work automates scheduling, reducing mistakes from missed texts and miscommunication by team members dropping/picking-up a shift. It ensures only qualified members receive shift offerings, mirroring our system accurately and sharing exact shift details. Review collected by and hosted on G2.com. Show More Response from Jake Forrest of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-12949138/official_response/edit) Hi there, Thanks for leaving us a review. Jake here with When I Work. It is so great to hear that both you and your team find our product easy to use! It is especially exciting to hear that Shift coverage options like Drops have helped save your team time and that your team loves this feature. When I Work does offer a few different integration options, and we would be happy to help support your team with any questions or concerns! Thanks again for leaving us this review. It is a pleasure to serve your team! Cheers, When I Work Care Team Validated ReviewerIncentivizedSource: Seller invite ![Taylor S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taylor S.") TS Taylor S. Small-Business (50 or fewer emp.) 6/26/2026 "Effortless Scheduling and Time Management" 5/5 What do you like best about When I Work? I love the schedule feature in When I Work. It's easy and time-perfect. The app allows for clocking in and out, which is incredibly convenient. Scheduling is made easy, and staff can pick up and drop shifts whenever they feel like it. I appreciate that the schedule is accessible to everyone, eliminating the need to email multiple copies when changes occur. The initial setup of When I Work was very, very easy. Review collected by and hosted on G2.com. What do you dislike about When I Work? The option to have a sliding bar so people can pick up portions of shifts and not the entire thing. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? I find When I Work solves time management issues and makes scheduling quick. It allows staff to easily pick up and drop shifts, keeping schedules at everyone's fingertips without constant email updates. Review collected by and hosted on G2.com. Show More Response from Marcy F of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-13037351/official_response/edit) Hi Taylor, Thank you so much for this review! We are thrilled that you are having a positive experience with When I Work and it is making communicating with your team quicker and easier! We also appreciate your insight regarding having more control over picking up partial Shifts. We are always looking for ways to improve When I Work so this feedback is invaluable to us. Thank you again for the review! Warmly, The When I Work Care Team Validated ReviewerIncentivizedSource: Seller invite ![Taura J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taura J.") TJ Taura J. Small-Business (50 or fewer emp.) 6/25/2026 "Affordable, User-Friendly, Perfect for Small Teams" 5/5 What do you like best about When I Work? I like the option to see everyone’s schedule and communicate through the app with my employees, which makes it easy to pick up and drop shifts within a reasonable timeframe. It keeps the communication channel open between me and my employees, allowing us all to stay on the same page. I appreciate that When I Work is more affordable and a little easier to use compared to ATTO. The initial setup was great, as my staff and I were able to set up our profiles with no issues. Review collected by and hosted on G2.com. What do you dislike about When I Work? Nothing everything is great Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? I use When I Work for managing schedules and as a time clock, which keeps communication open with my employees, ensuring everyone is on the same page and can manage shifts easily. Review collected by and hosted on G2.com. Show More Response from Marcy F of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-13031646/official_response/edit) Hi Taura, Thank you so much for this review! We are thrilled to hear you are having a positive experience with When I Work and it is making communicating with your team quicker and easier! Our Users are the reason why we do what we do. Thank you again for the review! Warmly, The When I Work Care Team Validated ReviewerIncentivizedSource: Seller invite ![Vasili K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vasili K.") VK Vasili K. President Small-Business (50 or fewer emp.) 7/28/2026 "The Easiest System We’ve Used—Our Team Loves it" 5/5 What do you like best about When I Work? Our team loves it. We've been with other systems before and this is the easiest and just enough features for what we need. Review collected by and hosted on G2.com. What do you dislike about When I Work? We have both Contactors and Employees. There is no custom integration with Quick Books Payroll Canada. Otherwise, it's a very nice app. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? Shifts scheduling, team visibility of who's working when and ease of paying the team. Review collected by and hosted on G2.com. Show More Response from Marcy F of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-13180036/official_response/edit) Hi Vasili, Thank you so much for this review! We are thrilled that you are having a positive experience with When I Work and it is making communicating with your team quicker and easier! We are also thankful for you letting us know that having more options for tracking Contractors and being able to integrate with QuickBooks in Canada would be beneficial to your team. This insight helps us to grow When I Work for Team's like yours! Thank you again for the review! Warmly, The When I Work Care Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 8/8/2026 "Easy, Affordable Scheduling and Time Tracking That Never Crashes" 5/5 What do you like best about When I Work? It's so easy to use. The basic features are exactly what we need and it streamlines so much of the process of scheduling and tracking hours. It's also affordable and reasonable for the length of time we've used the system. It never crashes. Review collected by and hosted on G2.com. What do you dislike about When I Work? Nothing. Everything works like it's supposed to and i never have to worry about the system crashing, or not working Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? Saving the manager time, and helps employees know exactly when they should work and makes it easy for them to submit time off for review. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.") MP Mathnasium of P. Small-Business (50 or fewer emp.) 2/25/2026 "Flexible Scheduling Made Easy" 5/5 What do you like best about When I Work? I like the flexibility that When I Work provides. From having open shifts to scheduling to being able to publish and post shifts whenever needed, it allows us to accomplish our business's needs. Initial setup and adding additional employees is very, very simple. Review collected by and hosted on G2.com. What do you dislike about When I Work? The only issues we ever have are with staff missing notifications. Not sure that this is a When I Work issue, but wish there was a texting feature to push further notifications to employees. Sometimes our employees struggle with getting the notifications, a texting feature where it pushes messages to employees would be a great add on. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? I use When I Work to track all our instructors' availability and adjust schedules weekly based on staff needs. It offers flexibility with open shifts, scheduling, and posting shifts as needed, which helps meet our business needs. Review collected by and hosted on G2.com. Show More Response from Marcy F of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-12405071/official_response/edit) Hi there, Marcy here from When I Work. Thank you so much for taking the time to leave us this feedback. We are happy to hear that the app has been quick to pick up and learn. We strive to make When I Work a streamlined experience for all of our Users. Also, thank you for providing this feedback regarding the Notifications not always being sent. Our Care Team would be happy to take a closer look at this with you. If you would like, please feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ Have a wonderful day! Warmly, Marcy 4/23/2026 Validated ReviewerIncentivizedSource: Seller invite ## Questions about When I Work? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about When I Work ](https://www.g2.com/products/when-i-work/discussions/new) ![Andrew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew B.") AB Andrew Bidwell • Last activity 28 days ago Can employees swap shifts without manager involvement every time? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/can-employees-swap-shifts-without-manager-involvement-every-time) ![Matthew Ramon T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew Ramon T.") MT Matthew Ramon Thomas • Last activity over 4 years ago How can I interface with my Scheduling Coordinator about requests other than time off? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/how-can-i-interface-with-my-scheduling-coordinator-about-requests-other-than-time-off) [ View all Discussions ](https://www.g2.com/products/when-i-work/discuss) ## Pricing Options Pricing provided by When I Work. ### Single Location or Schedule $2.50 1 user Per Month ### Multiple Locations & Schedules $5.00 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/when-i-work/pricing) When I Work Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8454b912bd22d45218522142f40905c5/deputy.png "Product Avatar Image") Deputy 4.6/5(666) [ Compare Now ](https://www.g2.com/compare/deputy-vs-when-i-work) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8ea54b35c4bc97fdbc8eb4429eca8bf2/homebase.png "Product Avatar Image") Homebase 4.6/5(564) [ Compare Now ](https://www.g2.com/compare/homebase-vs-when-i-work) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9a9ff15d4b1e10132c41226a0092a5b/humanity-schedule-by-tcp.png "Product Avatar Image") Humanity Schedule by TCP 4.3/5(1,128) [ Compare Now ](https://www.g2.com/compare/humanity-schedule-by-tcp-vs-when-i-work) ##### ##### When I Work Features Platform Performance and Reliability Mobile User Support Time Tracking Ease of Completing Timesheets Tracking Time to Project/Task Mobile Time Tracking Project Time Tracking Administration Workflow Automated Reminders User, Role, and Access Management [ View More Features ](https://www.g2.com/products/when-i-work/features) ## Top-Rated Alternatives [ ![Deputy](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deputy") Deputy 4.6/5(666) ](https://www.g2.com/products/deputy/reviews) [ ![Humanity Schedule by TCP](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Humanity Schedule by TCP") Humanity Schedule by TCP 4.3/5(1,128) ](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) [ ![Homebase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Homebase") Homebase 4.6/5(564) ](https://www.g2.com/products/homebase/reviews) [ View All Alternatives ](https://www.g2.com/products/when-i-work/competitors/alternatives) ##### Categories on G2 [Time Tracking](https://www.g2.com/categories/time-tracking-software)[Time & Attendance](https://www.g2.com/categories/time-attendance)[Workforce Management](https://www.g2.com/categories/workforce-management) [Time Tracking](https://www.g2.com/categories/time-tracking-software)[Time & Attendance](https://www.g2.com/categories/time-attendance)[Workforce Management](https://www.g2.com/categories/workforce-management)[Employee Scheduling](https://www.g2.com/categories/employee-scheduling-software) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the highest rated academic scheduling platforms for eliminating scheduling conflicts at distributed universities?](https://www.g2.com/discussions/what-are-the-highest-rated-academic-scheduling-platforms-for-eliminating-scheduling-conflicts-at-distributed-universities)[Which enterprise performance management consulting firms have proven success implementing financial planning solutions for mid-market companies?](https://www.g2.com/discussions/which-enterprise-performance-management-consulting-firms-have-proven-success-implementing-financial-planning-solutions-for-mid-market-companies%20)[What DNS security platform gives the strongest protection against DNS spoofing and cache poisoning for a security team that cannot afford a misconfiguration?](https://www.g2.com/discussions/what-dns-security-platform-gives-the-strongest-protection-against-dns-spoofing-and-cache-poisoning-for-a-security-team-that-cannot-afford-a-misconfiguration) [Best RO-I tool for data-driven decisions in tech](https://www.g2.com/discussions/best-ro-i-tool-for-data-driven-decisions-in-tech)[Best identity verification software](https://www.g2.com/discussions/any-recommendations-for-best-identity-verification-software)[Pros and Cons Details](https://www.g2.com/products/when-i-work/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)