--- title: When I Work Reviews meta\_title: 'When I Work Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 399 reviews by the users' company size, role or industry to find out how When I Work works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 399 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # When I Work Reviews & Product Details Visit Website When I Work is an easy way for businesses to schedule, track time and attendance, and communicate with their hourly employees. Put the schedule and time clock in every employee's pocket with free iOS and Android apps. Keep track of time off, employee availability, and manage shift swaps with just a few clicks. Integrate with your payroll provider to streamline the process and avoid human error. Get started with a 14-day free trial now. * * * Product Website When I Work Seller [When I Work](https://www.g2.com/sellers/when-i-work) Discussions [When I Work Community](https://www.g2.com/products/when-i-work/discuss) Languages Supported English Solution Type All-in-One Overview by Al Kaplan Show More ## Pricing Pricing provided by When I Work. ### Single Location or Schedule $2.50 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/when-i-work/pricing) ## When I Work Integrations (5) What do users say about integrations? Verified by When I Work [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gusto ](https://www.g2.com/products/gusto/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OnPay ](https://www.g2.com/products/onpay/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Rippling ](https://www.g2.com/products/rippling/reviews) Show More ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 6/25/2026 "Too Many Colors and Cluttered Store Info—Time-Off Requests Need Work" 1.5/5 What do you like best about When I Work? The app and shift notifications are nice and the system works quickly. I like that you can customize shifts and just click the one you want for next time. Review collected by and hosted on G2.com. What do you dislike about When I Work? TOO MANY COLORS it is so overwhelming to look at. I also don't like that I have so much information for other stores on there-it is un neccessary. I don't like the time off request features either. Our previous system was automatically color coded based on job position and that made a lot more sense to me-the options to custom color different shifts is just too much. Not a fan. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? Its not solving any problems for me-it is not any better than our old scheduling system which was easier because it was included within our payroll system so comparing actual payroll hours worked vs hours scheduled was much easier then. I dont like when I work very much. I thought it might be useful for attendance reporting as well but since it reports for the entire company under 4 different banners its too difficult to get any real use out of the reports provided. No options to filter them prior to generating either. Review collected by and hosted on G2.com. Show More Response from Marcy F of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-13031734/official_response/edit) Hi there, Thank you so much for taking the time to leave us this insight. We are always looking for ways to improve When I Work so this feedback is truly valuable to us. I can understand how having too many colors when navigating the Scheduler could create some confusion when creating multiple shifts. We do invite you to submit a ticket with our Care Team at https://help.wheniwork.com/articles/contacting-us-computer/ and they would be happy to explore the app with you in more detail and see if the amount of colors on screen can be reduced as well as explore other shortcuts to help you get the most out of using When I Work. Thank you again for the review! Warmly, The When I Work Care Team Current UserValidated ReviewerIncentivizedSource: Seller invite JK Joshua K. Small-Business (50 or fewer emp.) 2/23/2024 "It's an okay scheduling program" 2/5 What do you like best about When I Work? The actualy scheduling program is strong enough for my needs and stragihtforward. Review collected by and hosted on G2.com. What do you dislike about When I Work? The chat funcation is one of the worst things about this program. Messages get deleted before sending, messages don't get sent at all, and no amount of support tickets helps this problem. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? It gives an easy and clear place for staff to see their shifts. Review collected by and hosted on G2.com. Show More Response from Ky D of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-9333988/official_response/edit) Hi there Joshua, Ky here from the Customer Care team at When I Work. I wanted to follow-up to thank you for your feedback. We hear you on WorkChat and wanted to share that improving both the speed and reliability of our software is one of our team's highest priorities. We really appreciate you taking the time to share your experience. If you'd like for us to take a closer look into the issues you're seeing with WorkChat please submit a ticket anytime by visiting https://help.wheniwork.com/submit-a-ticket/. We are happy to help! Thank you for being a part of When I Work, Joshua! Warm regards, Ky Validated ReviewerIncentivizedSource: Seller invite ![Dejon G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dejon G.") DG Dejon G. Server Consumer Goods Mid-Market (51-1000 emp.) 1/28/2018 "When I work is great In theory, but in actual use... it can be a hassle. " 2/5 What do you like best about When I Work? The ability to fix employee times from my phone. I also truly enjoy the ability to color code. Review collected by and hosted on G2.com. What do you dislike about When I Work? Most of the time that I used WhenIWork, it would not register proper locations. I feel as if the signal would get disrupted when we went into the train stations, however, the location services would not realize once we left the train station some times and wouldn’t allow us to clock in at a specific location. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? It’s a more modern approach to time cards, and a good way to monitor both your part time and full time employees and color code them to not be confused with interns. The color coding is amazing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite RS Ryland S. Small-Business (50 or fewer emp.) 1/26/2018 "Effective, but could be easier to use" 2/5 What do you like best about When I Work? The time off submission and approval request process is easy Review collected by and hosted on G2.com. What do you dislike about When I Work? the default time when a rep puts in their time goes to am. So when a rep enters in the number "2", it defaults their time to 2am. The terminal location finder option is inconsistent. It would be great if there was an option for managers to disallow employees from entering in their hours at a later date, and if it were possible to force employees to clock in and out when they began working. Review collected by and hosted on G2.com. Recommendations to others considering When I Work: Make sure to train your employees thoroughly on the software before implementation Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? The simple hour management is what we use it for. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Small-Business (50 or fewer emp.) 4/13/2017 "When I Work" 2/5 What do you like best about When I Work? It's nice to look at to keep track of your hours. Review collected by and hosted on G2.com. What do you dislike about When I Work? It's a little annoying to keep track of in my field. We deal with a lot of time changes and so that can be a bit overwhelming with all the paperwork we have to keep track of to begin with. Review collected by and hosted on G2.com. Recommendations to others considering When I Work: To keep an alarm or to keep track of when you clock in and out of work. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? It's more of just keeping track of time and being held responsible for it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Tim M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim M.") TM Tim M. Senior Manager Mid-Market (51-1000 emp.) 6/6/2016 "When I Kind of Work" 2/5 What do you like best about When I Work? The look of the interface appears relative up-to-date. It is easier for new users to sign up and customize their profiles. There's a wide range of notification options. Most users find it easy to submit time off requests. Review collected by and hosted on G2.com. What do you dislike about When I Work? The main dashboard is limited to only showing 100 shifts at a time. This means that if you have a big team, or each team member is scheduled for a variety of shifts, there's no way to see a full view of the day on the dashboard. My team works 9-5 and every day it looks like every one is off at 11 am because When I Work can't support the amount of people on our team. Review collected by and hosted on G2.com. Recommendations to others considering When I Work: If you need scheduling for a large team or a team with many shifts during the day, I would consider other options. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? Our team needs to be scheduled for many things throughout the day. When I Work doesn't do a great of handling this need. The benefits of When I Work seem to be on the user end, as users find it fairly straight forward. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about When I Work? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about When I Work ](https://www.g2.com/products/when-i-work/discussions/new) ![Andrew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew B.") AB Andrew Bidwell • Last activity 28 days ago Can employees swap shifts without manager involvement every time? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/can-employees-swap-shifts-without-manager-involvement-every-time) ![Matthew Ramon T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew Ramon T.") MT Matthew Ramon Thomas • Last activity over 4 years ago How can I interface with my Scheduling Coordinator about requests other than time off? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/how-can-i-interface-with-my-scheduling-coordinator-about-requests-other-than-time-off) [ View all Discussions ](https://www.g2.com/products/when-i-work/discuss) ## Pricing Options Pricing provided by When I Work. ### Single Location or Schedule $2.50 1 user Per Month ### Multiple Locations & Schedules $5.00 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/when-i-work/pricing) When I Work Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8454b912bd22d45218522142f40905c5/deputy.png "Product Avatar Image") Deputy 4.6/5(666) [ Compare Now ](https://www.g2.com/compare/deputy-vs-when-i-work) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8ea54b35c4bc97fdbc8eb4429eca8bf2/homebase.png "Product Avatar Image") Homebase 4.6/5(564) [ Compare Now ](https://www.g2.com/compare/homebase-vs-when-i-work) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9a9ff15d4b1e10132c41226a0092a5b/humanity-schedule-by-tcp.png "Product Avatar Image") Humanity Schedule by TCP 4.3/5(1,128) [ Compare Now ](https://www.g2.com/compare/humanity-schedule-by-tcp-vs-when-i-work) ##### ##### When I Work Features Platform Performance and Reliability Mobile User Support Time Tracking Ease of Completing Timesheets Tracking Time to Project/Task Mobile Time Tracking Project Time Tracking Administration Workflow Automated Reminders User, Role, and Access Management [ View More Features ](https://www.g2.com/products/when-i-work/features) ## Top-Rated Alternatives [ ![Deputy](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deputy") Deputy 4.6/5(666) ](https://www.g2.com/products/deputy/reviews) [ ![Humanity Schedule by TCP](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Humanity Schedule by TCP") Humanity Schedule by TCP 4.3/5(1,128) ](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) [ ![Homebase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Homebase") Homebase 4.6/5(564) ](https://www.g2.com/products/homebase/reviews) [ View All Alternatives ](https://www.g2.com/products/when-i-work/competitors/alternatives) ##### Categories on G2 [Time Tracking](https://www.g2.com/categories/time-tracking-software)[Time & Attendance](https://www.g2.com/categories/time-attendance)[Workforce Management](https://www.g2.com/categories/workforce-management) [Time Tracking](https://www.g2.com/categories/time-tracking-software)[Time & Attendance](https://www.g2.com/categories/time-attendance)[Workforce Management](https://www.g2.com/categories/workforce-management)[Employee Scheduling](https://www.g2.com/categories/employee-scheduling-software) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the highest rated academic scheduling platforms for eliminating scheduling conflicts at distributed universities?](https://www.g2.com/discussions/what-are-the-highest-rated-academic-scheduling-platforms-for-eliminating-scheduling-conflicts-at-distributed-universities)[Which enterprise performance management consulting firms have proven success implementing financial planning solutions for mid-market companies?](https://www.g2.com/discussions/which-enterprise-performance-management-consulting-firms-have-proven-success-implementing-financial-planning-solutions-for-mid-market-companies%20)[What DNS security platform gives the strongest protection against DNS spoofing and cache poisoning for a security team that cannot afford a misconfiguration?](https://www.g2.com/discussions/what-dns-security-platform-gives-the-strongest-protection-against-dns-spoofing-and-cache-poisoning-for-a-security-team-that-cannot-afford-a-misconfiguration) [Best RO-I tool for data-driven decisions in tech](https://www.g2.com/discussions/best-ro-i-tool-for-data-driven-decisions-in-tech)[Best identity verification software](https://www.g2.com/discussions/any-recommendations-for-best-identity-verification-software)[Pros and Cons Details](https://www.g2.com/products/when-i-work/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)