--- title: When I Work Reviews meta_title: 'When I Work Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 396 reviews by the users' company size, role or industry to find out how When I Work works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 396 scale: '5' date_modified: '2026-08-03' parent_category: name: HR url: https://www.g2.com/categories/hr --- # When I Work Reviews **Vendor:** When I Work **Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 396 ## About When I Work When I Work is an easy way for businesses to schedule, track time and attendance, and communicate with their hourly employees. Put the schedule and time clock in every employee's pocket with free iOS and Android apps. Keep track of time off, employee availability, and manage shift swaps with just a few clicks. Integrate with your payroll provider to streamline the process and avoid human error. Get started with a 14-day free trial now. ## When I Work Pros & Cons **What users like:** - Users appreciate the **ease of use** with When I Work, enhancing scheduling and communication for part-time staff. (61 reviews) - Users appreciate the **ease of scheduling** with When I Work, enjoying its user-friendly features and clarity. (43 reviews) - Users value the **simplicity of scheduling** with When I Work, enjoying clear visibility of staff availability and tasks. (42 reviews) - Users appreciate the **time-saving features** of When I Work, simplifying timesheets and shift management for better organization. (25 reviews) - Users value the **ease of shift management** in When I Work, appreciating its simplicity and visual clarity. (22 reviews) - Simple (22 reviews) - Users find When I Work to be **intuitive and user-friendly** , making schedule management seamless for all parties involved. (21 reviews) - Helpful (20 reviews) - Time Tracking (18 reviews) - Easy Setup (16 reviews) **What users dislike:** - Users face **scheduling issues** with When I Work, including high costs for small teams and limited customization options. (15 reviews) - Users often face **missing features** in When I Work, particularly with clocking in, shift visibility, and scheduling options. (10 reviews) - Users experience **software bugs** that hinder scheduling and create confusion, impacting overall usability of When I Work. (10 reviews) - Users express frustration over the **limited features** of When I Work, hindering effective scheduling and communication. (9 reviews) - Users find the **poor notifications** inadequate and overwhelming, lacking customization and timely reminders for their shifts. (9 reviews) - Users desire more **customization options** in When I Work, particularly for scheduling and reports, to fit their needs. (8 reviews) - Users experience **mobile app limitations** , including crashes and confusion in sharing features, impacting usability and efficiency. (8 reviews) - Users experience **notification issues** , feeling overwhelmed by excessive alerts and occasional delays in receiving them. (8 reviews) - Users express concern over the **app's performance** , noting frequent crashes and glitches that impact reliability. (7 reviews) - Poor Interface Design (6 reviews) ## When I Work Reviews ### 1. Easy to use scheduling software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2018 **What do you like best about When I Work?** Very easy to use with great a mobile app for employees. Staff love the notifications. **What do you dislike about When I Work?** A few additional calendar/schedule views would be beneficial. **What problems is When I Work solving and how is that benefiting you?** Scheduling a call centre team can be difficult without the proper tools. When I Work helps to simplify the process and ensure that the team is notified of changes. ### 2. Easy and Functional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2018 **What do you like best about When I Work?** When I Work gives you access to all of your shifts as well as your coworkers' shifts. **What do you dislike about When I Work?** I haven't had any issues with the app so far. **What problems is When I Work solving and how is that benefiting you?** It allows you to have that access to shifts and it's easy to use. Requesting time off and picking up shifts is made easy thanks to this app. ### 3. The Best For Scheduling Shifts! **Rating:** 5.0/5.0 stars **Reviewed by:** Kassandra T. | Desk Receptionist, Insurance, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2017 **What do you like best about When I Work?** I love being able to choose and schedule my work shifts through an app on my phone. I also love that it uploads my shifts to my phone's calendar and sends me reminders 2 hours in advance so unless there's an unexpected set back, I'm always on time. I love that When I Work sends me a reminder notification to my phone and to my email as well. **What do you dislike about When I Work?** I dislike that in order to use When I Work I must always confirm that I'm an Active Counselor at Crisis Text Line. If I take a few days off, the app can stop showing my schedule. I also dislike that to use When I Work I have to use the app, I cannot just log into the website and use When I Work through a web page as well. **Recommendations to others considering When I Work:** Be sure to check with your Employer if they have signed up to be a part of When I Work to do employee scheduling that way! **What problems is When I Work solving and how is that benefiting you?** When I Work helps to solve the problem of Time Management for Employees. It's easy for me to keep track of my schedule, what days/time I will be working and it's also easy for me to request time off and to edit my schedule as needed. When I Work has helped me to keep track of the time I dedicate to work and it also helps me to manage the time I dedicate to other activities by reminding me of when I'll be working which helps me to be on time almost all the time. ### 4. Works well for small groups **Rating:** 4.0/5.0 stars **Reviewed by:** Kerri W. | Bakery Trainer, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2018 **What do you like best about When I Work?** So easy you access my schedule, work on the schedule and contact individuals or groups of employees **What do you dislike about When I Work?** Too many notifications, the schedule gets sent to me shift my shift and every shift change is sent over multiple platforms **Recommendations to others considering When I Work:** Easy to use, ready to add new users, scheduling is very simple **What problems is When I Work solving and how is that benefiting you?** Scheduling, accountability and communication ### 5. Work scheduling made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Maria H. | Agent, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2017 **What do you like best about When I Work?** Online convenience/ mobile app/ able to see past and current timesheets **What do you dislike about When I Work?** Difficult to set availability / Change availability **What problems is When I Work solving and how is that benefiting you?** Shift management is easier / adequate staffing is made easier ### 6. When I work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2018 **What do you like best about When I Work?** I like that I know what job to go to the next day **What do you dislike about When I Work?** I don't dislike anything about the app.I love everything about it. **What problems is When I Work solving and how is that benefiting you?** The benefits are that I can clock in at the job site and know what supplies I need. ### 7. Love using with my student workers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2017 **What do you like best about When I Work?** So easy to use and easy for my staff to enter time off requests, drop shifts and swap shifts with other employees **What do you dislike about When I Work?** I would I could set someones availability and block drop/ swap shifts when that person has met their max hours allowed. **Recommendations to others considering When I Work:** Use it! It’s quite awesome! **What problems is When I Work solving and how is that benefiting you?** Scheduling. I have college students as employees and this makes it so easy to schedule them. ### 8. Just getting started with when I work. **Rating:** 3.0/5.0 stars **Reviewed by:** Adam C. | BASE Regional Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2017 **What do you like best about When I Work?** It is nice that I can customize each job and location by color to make it easier to see what I need as a 'manager'. **What do you dislike about When I Work?** It seems like once every employee is in the system then it should be a little easier. We are still trying to get everyone in to set it up. Seems a little too busy for some of the employees who are used to a simple schedule sheet. **What problems is When I Work solving and how is that benefiting you?** Trying to be able to find the exact people with specific qualifications who would be able to fill shifts of people who call out. You can put people's jobs or ability type in there profile then know if they are qualified to cover someone else's shift. ### 9. Very useful and Intuitive app, but no (free) phone support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2018 **What do you like best about When I Work?** Interface and features, multiple views of scheduling **What do you dislike about When I Work?** No phone support even for paying customers. They have option to pay a consultant but it’s very expensive. **Recommendations to others considering When I Work:** Understand limitations of free plan vs paid plans. I quickly realized we needed the paid plan **What problems is When I Work solving and how is that benefiting you?** Scheduling agents on a weekly basis ### 10. Fast paced and user frienndly **Rating:** 4.0/5.0 stars **Reviewed by:** Jhonathan R. | Supervisor de Ventas/Atencion al cliente (en inglés) y Encargado de Finanzas (prevención de fraude), Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2017 **What do you like best about When I Work?** simple, fast, organized and practical, this tool can help you to keep employes on check, reduce payroll inconvinients and track employees abandon of their responsibilities. As a supervisoryou have access to many feats that helps you to even track an employees honesty about his working hours, the simplicity makes it an awesome tool for bussiness starters, recently promoted supervisors and HR payrol management, they add a work chat option this help employees to guide their cooworkers, also helps HR to get to any need really quickly. **What do you dislike about When I Work?** Is still improving, which is also a good asset, but in the dislike deparment I'll say is a bit dull to the eye, it could have a bit more of dimamism, I'm totally aware that this is probably to reduce issues with RAM or proccessing, but a bit more of life, colour... "spark" will be awesome **Recommendations to others considering When I Work:** Fast paced, friendly user and above everything functional, a rool you should have and onyou can rely on **What problems is When I Work solving and how is that benefiting you?** Mostly payroll and employee's abandon, are the problems it solves. The functionality and timesaving experience that provides are the greatest benefits, HR and payrol reduce the time of tracking working hours, deductions and extra hours. ### 11. Convenient Scheduling App for any business situation. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2017 **What do you like best about When I Work?** When I Work has an easy to understand structure and may be customized for your business needs. **What do you dislike about When I Work?** Employees are the only user allowed to set their own availability preferences. While I completely understand the integrity behind this design it does have some frustration for the scheduler. Often employees will fail to set their availability, even if they have very specific limitations, and it would be handy for the employer to be able to note this in order to avoid scheduling errors. **What problems is When I Work solving and how is that benefiting you?** When I work has enable me to schedule every job position across multiple job sites. Running a multi-platform business can be chaotic at times and WIW streamlines the scheduling/employee database needs. Over the years we've used WIW they've given employees the flexibility to message and request to trade shifts with their co-workers. This is a huge time saver for employers! ### 12. When I Work rocks - we're so glad we found it. **Rating:** 5.0/5.0 stars **Reviewed by:** Blake P. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2017 **What do you like best about When I Work?** It's just a really clean, well-designed, and multifunctional employee tracking software that has saved our HR department so much time. **What do you dislike about When I Work?** I wish there was an expense tracking integration or feature... maybe next up? **Recommendations to others considering When I Work:** If you need expense tracking, you might want to find an alternate solution. **What problems is When I Work solving and how is that benefiting you?** With three separate offices across the country, When I Work easily tracks part-time employee hours while showing us everything we need to know to track productivity. ### 13. Hospital Scheduling Done Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about When I Work?** I like how my whole team can communicate at the click of a button, be it on the computer or phone. **What do you dislike about When I Work?** I wish I could separate the positions we have and print it out that way instead of by name. **What problems is When I Work solving and how is that benefiting you?** Communication, hands down. ### 14. Easy user interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2018 **What do you like best about When I Work?** Easy to use, can message coworkers easily about trading shifts without having to bug management **What do you dislike about When I Work?** I wish there was a “month view” on the calendar **What problems is When I Work solving and how is that benefiting you?** Makes it super easy to figure out when my shifts are and if people need a shift covered. ### 15. One year using WIW. Just renewed my yearly subscription! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about When I Work?** This is a strong, user-friendly web and app-based product. **What do you dislike about When I Work?** I dislike that clock in and out by employees require an additional subscription. **Recommendations to others considering When I Work:** If you need a lot of customer support to implement a new product, this is not for you. **What problems is When I Work solving and how is that benefiting you?** We supervise just about 50 employees working in various locations 7 days a week. Coordinating scheduling, and a place where employees can go to, and drop or pick up shifts by themselves is very efficient. ### 16. When I work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about When I Work?** You can message coworkers and see exactly when others shift are. **What do you dislike about When I Work?** It is sometimes slow and unresponsive. Need to fix that. **What problems is When I Work solving and how is that benefiting you?** Easy communication ### 17. I just started using the app. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2018 **What do you like best about When I Work?** I like that I can see all the hours I work. **What do you dislike about When I Work?** It sometimes messes up and closes out of the app. **What problems is When I Work solving and how is that benefiting you?** I use it for scheduling my shifts. ### 18. Pretty useful app **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2017 **What do you like best about When I Work?** Clock in and out via phone instead of a computer. Also, the employee messaging to chat without having to exchange numbers. **What do you dislike about When I Work?** App has some difficulty recognizing that employees are at the correct clock in location. **What problems is When I Work solving and how is that benefiting you?** Employees are more accountable for time on time cards. Sending work schedules and notifications to the team is easy. ### 19. Schedule and Timetracking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2017 **What do you like best about When I Work?** I like that the app helps digitalize schedule and that it also has a time tracking feature. **What do you dislike about When I Work?** I dislike some minor scheduling feature however the team is very responsive. **Recommendations to others considering When I Work:** Patience and flexibility. Also WIW is not HIPPA compliant. **What problems is When I Work solving and how is that benefiting you?** Scheduling, team management, time tracking ### 20. Physical Therapy Office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2017 **What do you like best about When I Work?** I like the ability to easily switch shifts and see who's available. **What do you dislike about When I Work?** I dislike waiting for the manager to approve and not knowing if I'm working or not. **Recommendations to others considering When I Work:** Make sure you relay to your boss if he or she can approve or reject a shift change because the app itself does't tell you if someone else has been approved for the shift and you aren't picked. I love the ease of the availability option too- use that! **What problems is When I Work solving and how is that benefiting you?** Solving the issues of asking my boss if I can switch shifts with another employee. Good for small businesses. ### 21. Easy and intuitive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2017 **What do you like best about When I Work?** The central placement of the next shift tile; the pop-up that requires shift acknowledgement; easy time-off-request system **What do you dislike about When I Work?** It would be great to have a "not preferred" option in addition to the "preferred" and "unavailable." **What problems is When I Work solving and how is that benefiting you?** It manages my shifts in a super easy format! ### 22. An easy experience for both management and employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2017 **What do you like best about When I Work?** The app allows you to communicate schedule requests and the post made schedules for all to see. I most like that it allows you to see employees availibility once they have entered it in the app. **What do you dislike about When I Work?** The app uses a lot of data currently so I have to be sure to keep it on wifi only. **What problems is When I Work solving and how is that benefiting you?** It solved the issue of schedule requests, before they were really disorganized and a few would go missing. Now they are all in one place and it takes responsibility off the schedule maker and puts it on the individual making the request ### 23. Easy to Use, Lots of Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2017 **What do you like best about When I Work?** I liked the ease of operation. It’s very user friendly and visually pleasing. **What do you dislike about When I Work?** Only that I don’t feel like we took full advantage of all the application has to offer. **Recommendations to others considering When I Work:** It’s absolutely best for people with jobs that involve a lot of on location/in the field work. **What problems is When I Work solving and how is that benefiting you?** The location feature was a life saver when I needed to know where I was headed. ### 24. Perfectly connected **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2017 **What do you like best about When I Work?** All my scheduling needs are in one place **What do you dislike about When I Work?** Forced to see things like “open shifts” when it doesn’t apply to me. **Recommendations to others considering When I Work:** The app is incredibly helpful. **What problems is When I Work solving and how is that benefiting you?** I am able to clock in and out myself when at a location, I czn request time off easily. ### 25. So helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2018 **What do you like best about When I Work?** Email reminders are sent before your shifts. **What do you dislike about When I Work?** Forces you to set availability when logging in. **What problems is When I Work solving and how is that benefiting you?** Scheduling is easier and everyone can set it from their devices. ### 26. When I work review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2017 **What do you like best about When I Work?** I like that it is so easy to see my shifts and to ask off! **What do you dislike about When I Work?** The acknowledge all feature is a little tedious **What problems is When I Work solving and how is that benefiting you?** It's solved confusing time off requests and makes it easy to access a schedule anytime ### 27. WhenIWork Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2017 **What do you like best about When I Work?** I like pulling up the scheduler and seeing when all my staff is working **What do you dislike about When I Work?** It's a multiple step process to add shifts for my team to pick up and can be a bit slow and tedious **What problems is When I Work solving and how is that benefiting you?** It lets me look at my staff's schedule and hours ### 28. Kept me organized, easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2017 **What do you like best about When I Work?** Everything about this website was easy to learn and maneuver . Making schedules was always so quick due to the templates you can create. **What do you dislike about When I Work?** Their was really nothing that i disliked about the site itself. Even the customer service was great and the tutorials from the staff were very informative. **Recommendations to others considering When I Work:** Definitely recommend to other employers **What problems is When I Work solving and how is that benefiting you?** Working in the events industry and working only office hours, this website helped keep me organized and I was able to track all of my staff's hours. The clock in and out process is very straight forwards, really no room for error for my staff. Just clock in and out with the security pin that I issued to each staff member. ### 29. Very useful and cost effective solution to time and attendance tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about When I Work?** I absolutely love the free usability of this product. **What do you dislike about When I Work?** The lack of integrations with other existing services. **What problems is When I Work solving and how is that benefiting you?** Employee time tracking, PTO, and Attendance tracking. ### 30. I'm the Promotions Director for two radio stations **Rating:** 5.0/5.0 stars **Reviewed by:** Miranda B. | Promotions Director, Broadcast Media, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2017 **What do you like best about When I Work?** I enjoy using When I Work! When we have 4 or 5 events going on at the same time, it easily allows me to schedule without any issues! **What do you dislike about When I Work?** Honestly, there's nothing I don't like about When I Work. **What problems is When I Work solving and how is that benefiting you?** I like that my team gets notifications about their shifts. Less reminding them about it! ### 31. Easy formality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2017 **What do you like best about When I Work?** Love how it can sink to my iPhone calendar **What do you dislike about When I Work?** The app itself sometimes can be difficult to maneuver **What problems is When I Work solving and how is that benefiting you?** Employee scheduling ### 32. When I Work **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2017 **What do you like best about When I Work?** It's nice to look at to keep track of your hours. **What do you dislike about When I Work?** It's a little annoying to keep track of in my field. We deal with a lot of time changes and so that can be a bit overwhelming with all the paperwork we have to keep track of to begin with. **Recommendations to others considering When I Work:** To keep an alarm or to keep track of when you clock in and out of work. **What problems is When I Work solving and how is that benefiting you?** It's more of just keeping track of time and being held responsible for it. ### 33. When I Work makes scheduling easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2017 **What do you like best about When I Work?** It is very user friendly and can be accessed on android and iphone devices. The updates are instant. you can look at past schedules and reprint as necessary. **What do you dislike about When I Work?** Wish you could allow employees to switch shifts without administrative clearance. **Recommendations to others considering When I Work:** Try it for free first and see if your like it before you buy it. It fits our small business needs! **What problems is When I Work solving and how is that benefiting you?** It shortens scheduling time. Employees like having their schedule in there hands at all times. they can message inside the app and voice any conflicts that they see. ### 34. Just started using... great so far **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2017 **What do you like best about When I Work?** I like the imaging of the visual calender and the text alerts about upcoming shifts **What do you dislike about When I Work?** I get emails about everything... I need to figure out how to turn them off. **Recommendations to others considering When I Work:** I haven't figured out how to get my schedule when off line... so I need to screen shot it if I'm not going to be connected to the internet. **What problems is When I Work solving and how is that benefiting you?** Everyone can use it, and it is good as the app and as a website. ### 35. When I Work Time Sheet Management Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2016 **What do you like best about When I Work?** I love that I can have the app on my phone and manage my time sheets right from my phone. I have a love/hate relationship with the location tracking but it's nice for when I am working offsite and need to track and turn in my miles for review. I like that I can manually enter and change my hours. I like that it can integrate with other apps I use such as Active Hours. **What do you dislike about When I Work?** The location accuracy can be a bit tricky sometimes depending on your phone, i.e. you don't have service or spotty service. I have found that sometimes it reports that I am not in the correct location when punching in when I actually am. **Recommendations to others considering When I Work:** Very convenient to have the app on your phone. Easy to use. **What problems is When I Work solving and how is that benefiting you?** Being able to manually enter hours and send in request time off through the app has been very beneficial. ### 36. When I Kind of Work **Rating:** 2.0/5.0 stars **Reviewed by:** Tim M. | Senior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2016 **What do you like best about When I Work?** The look of the interface appears relative up-to-date. It is easier for new users to sign up and customize their profiles. There's a wide range of notification options. Most users find it easy to submit time off requests. **What do you dislike about When I Work?** The main dashboard is limited to only showing 100 shifts at a time. This means that if you have a big team, or each team member is scheduled for a variety of shifts, there's no way to see a full view of the day on the dashboard. My team works 9-5 and every day it looks like every one is off at 11 am because When I Work can't support the amount of people on our team. **Recommendations to others considering When I Work:** If you need scheduling for a large team or a team with many shifts during the day, I would consider other options. **What problems is When I Work solving and how is that benefiting you?** Our team needs to be scheduled for many things throughout the day. When I Work doesn't do a great of handling this need. The benefits of When I Work seem to be on the user end, as users find it fairly straight forward. ### 37. I love When I Work! **Rating:** 5.0/5.0 stars **Reviewed by:** Ivy H. | Copy editor/Page designer, Newspapers, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2016 **What do you like best about When I Work?** I like being able to switch into full schedule view to see who I am working with. Full schedule view also makes it easy for me to see what weeks are available for vacations and any other time off I need. I also really like how easy it is to request time off and review the requests I have already made. I always try to keep track of the time I am requesting and the hours I am using, and this is made even easier with When I Work. **What do you dislike about When I Work?** I dislike having to "acknowledge" my shifts once my boss posts them. I also would like it if everyone had to upload a photo. I think it's easier to see whose schedule is whose when the person has a photo uploaded. Other than that, I have not had any problems, though I do know that my boss has had the program crash while he has been building schedules. **Recommendations to others considering When I Work:** When I Work really seems to improve things for our copy desk. It's so easy to be able the check your own schedule and see that every shift has been filled. The app makes it very easy for me to check my schedule at home. **What problems is When I Work solving and how is that benefiting you?** We have a lot of people here, so I think it has become much easier for my boss to schedule everyone. It's also easy for the rest of us to see if there a mistake within the schedule. ### 38. Best Online Scheduling Software Going! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian T. O. D. | Territory Manager, Security and Investigations, Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2016 **What do you like best about When I Work?** I searched long and hard for an affordable online scheduling solution for my team. We provide services from multiple locations across several time zones and needed a solutions that was user-friendly and made managing requests like sick leave and time off easier on our supervisors. Now all of our employees can access their schedules and even request to drop or swap shifts on the fly. Everyone is on the same page and since we started using Wheniwork we haven't had one "no show" caused by miscommunication. Great solutions, and amazing support. **What do you dislike about When I Work?** I am having a hard time finding something I dislike about Wheniwork. The only suggestion I had was about adding some functionality around times zone assignments for work sites and locations, but they are currently working on adding that as a feature. Right now I just need to remember that when I add a shift in another time zone from where I am, the times display as the time in my zone not the zone of the site. **Recommendations to others considering When I Work:** Try it out...you will be impressed. **What problems is When I Work solving and how is that benefiting you?** All of our employees can access their schedules and even request to drop or swap shifts on the fly and I can moderate their requests from wherever I am. Everyone is on the same page and since we started using Wheniwork we haven't had one "no show" caused by schedule miscommunication. Great solution, and amazing support. ### 39. Great scheduling app **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2016 **What do you like best about When I Work?** The work schedule is always at my fingertips with this easy to use app. It's easy to put in and adjust work availability. I know there's a communication feature but the organization doesn't really use it- of like to see its capabilities and I'm curious if users will adopt it. It could solve some communication issues if they do. **What do you dislike about When I Work?** There's really nothing I dislike about the software itself. The swap feature is nice, but there's no way you can be sure users will see a swap request, because notifications will depend on the users preferences. So it's a neat feature in theory, but it doesn't get much use in practice. **What problems is When I Work solving and how is that benefiting you?** Scheduling. ### 40. Scheduling made easy! **Rating:** 3.0/5.0 stars **Reviewed by:** Jeanne A. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2016 **What do you like best about When I Work?** being able to choose hours and send time off requests. **What do you dislike about When I Work?** the concept of the product is a great idea but just never works. always freezes and shutsdown **Recommendations to others considering When I Work:** not currently in the moment. **What problems is When I Work solving and how is that benefiting you?** getting peoples hours **Official Response from Kitty Ng:** > Hi Jeanne- Thanks for reviewing the When I Work app! We are happy to share that we offer the ability to file Availability and send Time Off Requests from the Web, iOS, and Android app. Please check out our Help Center to learn more! (https://help.wheniwork.com/) We would also love the opportunity to investigate the "freeze" you are experiencing in the app. Would you send a screenshot of any error messages you see to our Customer Care Team (support@wheniwork.com)? This information would greatly help our Development Team get to the source of the issue! Also, feel free to subscribe to our status updates: http://status.wheniwork.com/ ### 41. What a Great way to schedule **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2016 **What do you like best about When I Work?** When I Work is a great way for a workforce to manage itself. Once a schedule is set the employees can work out trades by themselves without any sort of management paperwork involved. As long as you trust your employees and set limits you don't have teo worry about a thing. **What do you dislike about When I Work?** Occasionally the APP is a little glitchy and leads to issues. I general tell my employees to only use the website because of the unreliability of the app/ Also the send a lot of reminder emails, I have had employees complain about being bombarded with emails. I just tell them to set a filter, and to check as needed. **What problems is When I Work solving and how is that benefiting you?** When I Work allows management to focus on other tasks while employees pretty much handle there own scheduling. ### 42. A great platform to schedule employees **Rating:** 4.5/5.0 stars **Reviewed by:** Dan C. | Investor / Integrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2016 **What do you like best about When I Work?** So easy to use and can be updated / changed everywhere. I also am very impressed at the check in features and how seamless they work. **What do you dislike about When I Work?** Not easy to pay payroll, would like for it to be an easier platform. **What problems is When I Work solving and how is that benefiting you?** Scheduling employees and checking in. The benefit of know when each employee checks in / out and getting notifications is very important for conducting business. ### 43. Efficient saas scheduling app **Rating:** 5.0/5.0 stars **Reviewed by:** Bjorn L. | Business Development, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2016 **What do you like best about When I Work?** Visual design is very nice and appealing. Easy to use the software **What do you dislike about When I Work?** I assign each employee multiple shifts per day. It is tedious to have to assign them but it allows others to see a lunch brake easier. There should be a better way to show lunch breaks **Recommendations to others considering When I Work:** It is a great product and well worth the price **What problems is When I Work solving and how is that benefiting you?** I'm solving the problem of scheduling my employees' shifts daily and weekly. Also allows for time off requests and overtime tracking ### 44. When I work is very easy to use and my employees love it. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2016 **What do you like best about When I Work?** We like the ease of access: person and work email, phone, app, computer, etc. there's no excuse to miss your shift. **What do you dislike about When I Work?** Some things are categorized and found in a not so intuitive place. **What problems is When I Work solving and how is that benefiting you?** Saves time in creating the schedule. ### 45. Time-Saving Scheduling Software **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy L. | Manager, MyLifeLine.org & Digital Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2015 **What do you like best about When I Work?** When I Work provides a very user-friendly interface to schedule employees. As an 'employee' using the software, it is easy to check my shifts, swap shifts with other part-timers, and request time off! They have a simple phone app to check your schedule and even handy 'reminder' features to text or email me before a scheduled shift! **What do you dislike about When I Work?** The one component that is frustrating in When I Work is when setting your availability. Users have to "drag" a bar across a time-sheet, but the page itself has no 'times' at the top to see where you're selecting. Just a very clunky page of the application, but a small price to pay for the rest of the great site! **Recommendations to others considering When I Work:** Definitely worth a trial subscription. All of the 'bells and whistles' of this app make scheduling a breeze and will save you much headache. **What problems is When I Work solving and how is that benefiting you?** Scheduling all 10 of our part-time employees was becoming a hassle for administration. In particular, time off requests and shift-swapping was becoming a logistical nightmare. This software solved this big problem and provided much more functionality we didn't even need, but now LOVE! ### 46. Powerful team scheduling **Rating:** 3.5/5.0 stars **Reviewed by:** Matt D. | Support Team Coordinator, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2015 **What do you like best about When I Work?** It makes scheduling easy. We're able to keep our teams working on the same page. **What do you dislike about When I Work?** Working with teams on multiple different schedules can be difficult **What problems is When I Work solving and how is that benefiting you?** We've been able to use When I Work to improve ## When I Work Discussions - [How can I interface with my Scheduling Coordinator about requests other than time off?](https://www.g2.com/discussions/how-can-i-interface-with-my-scheduling-coordinator-about-requests-other-than-time-off) - 3 comments, 2 upvotes - [Can employees swap shifts without manager involvement every time?](https://www.g2.com/discussions/can-employees-swap-shifts-without-manager-involvement-every-time) - 1 comment, 1 upvote - [Is When I Work a good fit for a small business?](https://www.g2.com/discussions/is-when-i-work-a-good-fit-for-a-small-business) - 1 comment, 1 upvote - [How does When I Work compare to Homebase and Connecteam?](https://www.g2.com/discussions/how-does-when-i-work-compare-to-homebase-and-connecteam) - 1 comment, 1 upvote - [How do I track overtime and avoid unexpected labor costs?](https://www.g2.com/discussions/how-do-i-track-overtime-and-avoid-unexpected-labor-costs) - 1 comment, 1 upvote - [View When I Work pricing details and edition comparison](https://www.g2.com/products/when-i-work/reviews?page=8&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+12%3A22%3A13+-0500&secure%5Bsession_id%5D=4e1d543d-980f-43c1-bfaa-6a34d4fa2947&secure%5Btoken%5D=2bb44a06872622d055dba04a42eab23f1755dd23f19ef9dc7294c74424a41b12&format=llm_user) ## When I Work Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [OnPay](https://www.g2.com/products/onpay/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) ## When I Work Features **Automation** - Process Automation **Platform Basics** - Reporting - Dashboard - Performance **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Platform Content** - Automation - File Sharing **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top When I Work Alternatives - [Deputy](https://www.g2.com/products/deputy/reviews) - 4.6/5.0 (647 reviews) - [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) - 4.3/5.0 (1,104 reviews) - [Homebase](https://www.g2.com/products/homebase/reviews) - 4.6/5.0 (561 reviews)