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Compare Homebase and When I Work 
Featured Products
At a Glance
Market Segments
Small-Business (80.9% of reviews)
Small-Business (60.1% of reviews)
Entry-Level Pricing
Free 1 Location
$2.50 1 user Per Month
Homebase
Star Rating
(225)4.4 out of 5
Market Segments
Small-Business (80.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Location
Free Trial is available
Browse all 4 pricing plansWhen I Work
Star Rating
(361)4.4 out of 5
Market Segments
Small-Business (60.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both When I Work and Homebase offer user-friendly interfaces, but When I Work stands out for its intuitive design. Users appreciate its menu-driven approach, making it easy to navigate and execute scheduling needs effectively.
- Users say that Homebase excels in time tracking and payroll management, with many finding it convenient to keep track of hours and wages in one place. The discrete login feature is also highlighted as a plus, enhancing security for users.
- Reviewers mention that When I Work has a slight edge in mobile functionality, with a great mobile app that supports staffing and communication. This feature is particularly beneficial for businesses that require flexibility and on-the-go access.
- According to verified reviews, Homebase is praised for its comprehensive scheduling capabilities, allowing users to manage multiple schedules efficiently. This is especially useful during peak business times, where quick adjustments are necessary.
- G2 reviewers highlight that When I Work has a higher volume of recent reviews, indicating a more active user base and potentially more up-to-date feedback on its features and performance compared to Homebase.
- Users report that while both platforms provide solid support, Homebase slightly edges out with a higher quality of support rating. Reviewers appreciate the responsiveness and helpfulness of the support team, which can be crucial for businesses needing quick resolutions.
Pricing
Entry-Level Pricing
Homebase
Basic
Free
1 Location
Get started with Homebase and set up a new team.
- Up to 20 employees
- Basic scheduling
- Basic time tracking
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
Homebase
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
8.7
191
8.8
303
Ease of Use
8.9
193
8.7
307
Ease of Setup
9.0
135
8.7
170
Ease of Admin
9.0
114
8.8
159
Quality of Support
8.4
155
8.4
245
Has the product been a good partner in doing business?
8.6
111
8.7
151
Product Direction (% positive)
8.6
188
8.9
289
Features by Category
Employee Self Service
7.6
24
Not enough data
6.6
22
Not enough data
7.2
25
Not enough data
Administration
7.7
24
Not enough data
6.3
26
Not enough data
7.2
23
Not enough data
6.7
20
Not enough data
5.6
21
Not enough data
5.6
21
Not enough data
6.6
23
Not enough data
6.1
22
Not enough data
5.8
20
Not enough data
Taxes
6.1
21
Not enough data
6.1
21
Not enough data
5.6
21
Not enough data
Integration
5.7
20
Not enough data
7.1
25
Not enough data
6.0
19
Not enough data
5.9
20
Not enough data
Platform
7.3
22
Not enough data
7.5
23
Not enough data
7.3
23
Not enough data
7.5
23
Not enough data
Automation
7.3
50
8.2
29
Logistics
7.3
55
7.8
30
7.3
54
7.8
29
7.4
48
8.0
29
Management
7.9
55
8.1
30
8.2
56
8.2
29
7.8
54
8.3
29
8.0
57
8.8
27
7.8
56
8.6
28
8.5
56
8.8
28
7.8
54
8.6
28
Monitoring
7.8
49
7.9
28
7.7
47
8.2
28
6.9
45
8.0
28
Platform Basics
8.5
21
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
Platform Data
8.7
22
Not enough data
8.4
22
Not enough data
Platform Additional Functionality
7.4
22
Not enough data
9.2
22
Not enough data
8.8
23
Not enough data
Agentic AI - Restaurant Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.8
81
8.0
68
8.2
84
9.0
80
8.3
88
8.8
80
Platform Content
7.8
80
8.4
68
7.4
66
8.0
50
7.2
65
Feature Not Available
Platform Additional Functionality
7.4
67
7.6
59
8.6
81
9.0
77
7.4
70
8.0
58
7.5
69
8.6
61
7.8
66
8.2
62
Time Tracking
Not enough data
8.9
96
Not enough data
8.6
85
Not enough data
8.9
69
Client Invoicing
Not enough data
8.1
47
Not enough data
8.2
46
Not enough data
7.7
49
Mobile Time Tracking
Not enough data
9.0
89
Administration
Not enough data
8.3
65
Not enough data
8.8
83
Not enough data
8.9
91
Not enough data
8.7
63
Not enough data
8.8
84
Platform
Not enough data
8.5
68
Not enough data
8.2
57
Not enough data
8.4
59
Not enough data
8.9
90
Not enough data
8.9
84
Not enough data
7.7
61
Platform
7.5
25
8.1
70
6.6
21
7.1
34
7.3
21
7.9
51
8.7
26
8.6
76
8.8
26
8.9
77
8.5
25
8.8
76
7.8
23
8.2
61
8.5
26
8.6
76
Workforce Management Platform Features
8.0
22
8.4
74
9.0
24
9.2
112
8.8
24
8.9
101
8.5
24
8.9
97
7.8
20
8.0
71
7.2
21
8.0
71
7.5
21
8.1
67
8.4
24
8.7
88
8.5
24
8.7
102
8.7
23
8.4
100
Categories
Categories
Shared Categories
Homebase and When I Work are categorized as Employee Scheduling, Workforce Management, and Time & Attendance
Unique Categories
Homebase is categorized as Payroll and Restaurant Scheduling
When I Work is categorized as Time Tracking
Reviews
Reviewers' Company Size
Homebase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
18.1%
Food & Beverages
13.2%
Retail
9.3%
Hospitality
6.9%
Entertainment
3.9%
Other
48.5%
Hospital & Health Care
9.8%
Retail
7.5%
Hospitality
5.8%
Food & Beverages
5.8%
Consumer Services
4.9%
Other
66.2%
Discussions
Is Homebase legit?
2 Comments
AF
Yes! Homebase is an excellent management tool for employees and employers. Highly recommended by both sides!Read more
What is homebase software?
1 Comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
How does Homebase app work?
1 Comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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