Compare Homebase and When I Work
At a Glance
Market Segments
Small-Business (82.7% of reviews)
Small-Business (61.6% of reviews)
Entry-Level Pricing
Free 1 Location
$2.50 1 user Per Month
Homebase
Star Rating
(454)4.5 out of 5
Market Segments
Small-Business (82.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Location
Free Trial is available
Browse all 4 pricing plans
When I Work
Star Rating
(381)4.4 out of 5
Market Segments
Small-Business (61.6% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Homebase excels in user-friendliness, making it easy for new staff to onboard and adapt. Users appreciate the straightforward process of adding team members and training them, which is highlighted as a significant time-saver compared to When I Work.
- Users say that When I Work offers a visually appealing interface that enhances usability. Reviewers have noted that features like the scheduling tool are particularly valuable for managing large teams, with one user mentioning it helps them efficiently handle 50 employees.
- According to verified reviews, Homebase's communication features stand out, allowing employees to easily reach out to coworkers and management. This capability is seen as a major advantage for team collaboration, while When I Work lacks similar robust communication tools.
- Reviewers mention that When I Work's "Open Shifts" feature is a game changer for industries with fluctuating staffing needs, such as transportation. This flexibility is less emphasized in Homebase, which may not cater as effectively to businesses requiring rapid shift adjustments.
- Users highlight that Homebase provides a free entry-level pricing model, making it an attractive option for small businesses. In contrast, When I Work's starting price of $2.50 per user may be a barrier for some, despite its strong feature set.
- G2 reviewers indicate that both platforms perform well in meeting user requirements, but When I Work has a slight edge in reporting and dashboard capabilities. Users have praised its aesthetic dashboards, which help in tracking performance metrics effectively.
Pricing
Entry-Level Pricing
Homebase
Basic
Free
1 Location
Get started with Homebase and set up a new team.
- Up to 20 employees
- Basic scheduling
- Basic time tracking
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
Homebase
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
8.9
318
8.8
316
Ease of Use
9.1
322
8.7
320
Ease of Setup
9.1
260
8.7
182
Ease of Admin
8.9
149
8.8
168
Quality of Support
8.8
262
8.4
252
Has the product been a good partner in doing business?
8.7
145
8.7
159
Product Direction (% positive)
8.8
303
9.0
301
Features by Category
Employee Self Service
7.9
27
Not enough data
6.7
23
Not enough data
7.5
28
Not enough data
Administration
8.4
34
Not enough data
7.0
32
Not enough data
8.0
31
Not enough data
7.2
24
Not enough data
6.0
23
Not enough data
5.8
22
Not enough data
7.0
26
Not enough data
6.5
25
Not enough data
6.5
24
Not enough data
Taxes
6.6
24
Not enough data
7.1
28
Not enough data
6.6
27
Not enough data
Integration
5.7
20
Not enough data
7.5
29
Not enough data
6.0
19
Not enough data
5.9
20
Not enough data
Platform
7.4
24
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
7.6
24
Not enough data
Automation
7.4
56
8.2
29
Logistics
7.7
76
7.8
30
7.6
78
7.8
29
7.3
49
8.0
29
Management
8.7
98
8.1
30
8.5
73
8.2
29
7.8
58
8.3
29
8.0
64
8.8
27
8.2
69
8.6
28
8.7
72
8.8
28
7.7
57
8.6
28
Monitoring
7.8
51
7.9
28
7.7
49
8.2
28
7.5
67
8.0
28
Platform Basics
8.5
21
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
Platform Data
8.6
23
Not enough data
8.4
22
Not enough data
Platform Additional Functionality
7.4
22
Not enough data
9.2
22
Not enough data
8.8
24
Not enough data
Agentic AI - Restaurant Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.8
84
8.0
68
8.3
91
9.0
80
8.3
92
8.8
80
Platform Content
7.8
81
8.4
68
7.4
68
8.0
50
7.3
66
Feature Not Available
Platform Additional Functionality
7.5
71
7.6
59
8.7
85
9.0
77
7.5
73
8.0
58
7.6
74
8.6
61
7.7
68
8.2
62
Time Tracking
Not enough data
8.9
97
Not enough data
8.6
85
Not enough data
8.9
69
Client Invoicing
Not enough data
8.1
47
Not enough data
8.2
46
Not enough data
7.7
49
Mobile Time Tracking
Not enough data
9.0
89
Administration
Not enough data
8.3
65
Not enough data
8.8
83
Not enough data
8.9
91
Not enough data
8.7
63
Not enough data
8.8
84
Platform
Not enough data
8.5
68
Not enough data
8.2
57
Not enough data
8.4
59
Not enough data
8.9
91
Not enough data
8.9
84
Not enough data
7.7
61
Platform
7.9
36
8.1
70
6.4
23
7.2
35
7.2
23
7.9
51
8.9
38
8.6
76
8.8
39
8.9
78
9.0
42
8.8
77
7.8
30
8.2
61
8.9
35
8.6
76
Workforce Management Platform Features
8.2
28
8.4
77
9.5
61
9.2
121
8.6
49
8.9
107
8.6
40
8.9
99
7.9
23
8.0
71
7.2
23
8.0
71
7.5
24
8.1
69
8.9
40
8.7
89
8.6
34
8.7
103
9.0
45
8.3
102
Categories
Categories
Shared Categories
Homebase and When I Work are categorized as Employee Scheduling, Workforce Management, and Time & Attendance
Unique Categories
Homebase is categorized as Payroll and Restaurant Scheduling
When I Work is categorized as Time Tracking
Reviews
Reviewers' Company Size
Homebase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
13.5%
Food & Beverages
11.7%
Retail
10.2%
Hospitality
8.4%
Entertainment
4.2%
Other
52.1%
Hospital & Health Care
9.5%
Retail
7.8%
Hospitality
6.1%
Food & Beverages
5.6%
Consumer Services
4.7%
Other
66.3%
Alternatives
Discussions
Is Homebase really free?
2 Comments
KP
Comment deleted by user.Read more
Is Homebase legit?
2 Comments
Official Response from Homebase
Yes. Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and...Read more
How does Homebase app work?
1 Comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
JR
There is a chat feature on the app.Read more
How do I update the same item across all or multiple shifts in one schedule without changing all manually/individually?
2 Comments
LM
I agree!!!!!Read more
Airplane mode/Phone off
2 Comments
MM
Since I am not an supervisor, I don't have Administrator rights and cannot answer your question with 100% certainty, but from what I've heard, the app is...Read more