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# Homebase vs When I Work Comparison - What are their main differences?

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Pricing

**Homebase**
Free Trial

**Free** 1 Location · Basic

**When I Work**
Free Trial

**$2.50** 1 user Per Month · Single Location or Schedule

**Pricing Insights**
from reviews

Time to Implement

**Homebase**
1 month

Based on 165 responses

**When I Work**
1 month

Based on 112 responses

Return on Investment

**Homebase**
6 months1 month sooner

Based on 156 responses

**When I Work**
7 months

Based on 93 responses

Perceived Cost

**Homebase**
$$$$$

**When I Work**
$$$$$

Average Discount

**Homebase**
7%

**When I Work**
10%3% more

 ![Homebase](https://images.g2crowd.com/uploads/product/hd_favicon/a1f9076d24414b94510c082c4147fa2f/homebase.svg "Homebase")

 ![When I Work](https://images.g2crowd.com/uploads/product/hd_favicon/4dcdb726bd16d71c24eb538c4b992f48/when-i-work.svg "When I Work")

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**Pros & Cons**
from reviews

**Homebase**
[
Ease of Use (85)
](https://www.g2.com/products/homebase/reviews?filters%5Bsentiment_snippet%5D=1254955&qs=pros-and-cons#reviews)[
Scheduling (77)
](https://www.g2.com/products/homebase/reviews?filters%5Bsentiment_snippet%5D=1255138&qs=pros-and-cons#reviews)[
Scheduling Issues (19)
](https://www.g2.com/products/homebase/reviews?filters%5Bsentiment_snippet%5D=1255040&qs=pros-and-cons#reviews)[
Limited Customization (16)
](https://www.g2.com/products/homebase/reviews?filters%5Bsentiment_snippet%5D=1255221&qs=pros-and-cons#reviews)

**When I Work**
[
Ease of Use (62)
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651457&qs=pros-and-cons#reviews)[
Scheduling (44)
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1650909&qs=pros-and-cons#reviews)[
Scheduling Issues (15)
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651646&qs=pros-and-cons#reviews)[
Missing Features (10)
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651289&qs=pros-and-cons#reviews)

Integrations

**Homebase**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_de7b0518c01aad23330b32c4acb323dd/adp-workforce-now.jpg "Product Avatar Image")

Workforce Now

](https://www.g2.com/products/adp-workforce-now/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d980f84129b866c5a201c5e0d2e746ce/brightwheel.jpg "Product Avatar Image")

brightwheel

](https://www.g2.com/products/brightwheel/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_909cbd977eb5a613e7cdaf08436ddf65/clover.png "Product Avatar Image")

Clover

](https://www.g2.com/products/clover/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f3c9b216caf32ce65835540bada22fab/procan-clover.png "Product Avatar Image")

Clover

](https://www.g2.com/products/procan-clover/reviews)[
View all
](https://www.g2.com/products/homebase/integrations)

**When I Work**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6c0b69a4cbd4386c9d156a20bbfa5843/gusto.png "Product Avatar Image")

Gusto

](https://www.g2.com/products/gusto/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58f21922e25f1cf41919772fd94e79a9/rippling.png "Product Avatar Image")

Rippling

](https://www.g2.com/products/rippling/reviews)[
View all
](https://www.g2.com/products/when-i-work/integrations)

Screenshots

**Homebase**
 ![Homebase screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1283928/Product-Image-Scheduling-1.png)

**When I Work**
 ![When I Work screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/132393/Scheduler-Labor-Costs.png)

**Ratings**
from reviews

Meets Requirements

**Homebase**

9.0

9.0449

**When I Work**

8.8

8.8341

Ease of Use

**Homebase**

9.2

9.2457

**When I Work**

8.8

8.8346

Ease of Setup

**Homebase**

9.2

9.2391

**When I Work**

8.8

8.8207

Ease of Admin

**Homebase**

9.0

9.0213

**When I Work**

8.8

8.8179

Quality of Support

**Homebase**

8.8

8.8379

**When I Work**

8.5

8.5275

Has the product been a good partner in doing business?

**Homebase**

8.8

8.8211

**When I Work**

8.8

8.8170

Product Direction (% positive)

**Homebase**

8.8

8.8416

**When I Work**

9.0

9.0318

**Features**
ratings from reviews

Time & Attendance

8.1

178

8.2

35

Employee Scheduling

8.5

147

8.3

91

Workforce Management

8.6

118

8.3

168

Time Tracking

Not enough data

8.5

113

Payroll

7.7

78

Not enough data

Restaurant Scheduling

8.5

30

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
83.9%

Mid-Market(51-1000 emp.)
15.1%

Enterprise(\> 1000 emp.)
1.0%

Small-Business(50 or fewer emp.)
83.9%

Mid-Market(51-1000 emp.)
15.1%

Enterprise(\> 1000 emp.)
1.0%

Small-Business(50 or fewer emp.)
62.6%

Mid-Market(51-1000 emp.)
30.2%

Enterprise(\> 1000 emp.)
7.2%

Small-Business(50 or fewer emp.)
62.6%

Mid-Market(51-1000 emp.)
30.2%

Enterprise(\> 1000 emp.)
7.2%

**Reviewers' Industry**

[![Homebase](https://images.g2crowd.com/uploads/product/hd_favicon/a1f9076d24414b94510c082c4147fa2f/homebase.svg "Homebase")](https://www.g2.com/products/homebase/reviews)
Homebase

Restaurants
12.0%

Food & Beverages
11.8%

Retail
10.9%

Hospitality
8.2%

Entertainment
4.1%

Other
53.0%

[![When I Work](https://images.g2crowd.com/uploads/product/hd_favicon/4dcdb726bd16d71c24eb538c4b992f48/when-i-work.svg "When I Work")](https://www.g2.com/products/when-i-work/reviews)
When I Work

Hospital & Health Care
9.9%

Retail
8.1%

Hospitality
6.8%

Food & Beverages
5.5%

Consumer Services
4.4%

Other
65.5%

Alternatives

**Homebase Alternatives**

 ![Connecteam](https://images.g2crowd.com/uploads/product/hd_favicon/b4756bff91de7c0d3a6676272a368c98/connecteam.svg "Connecteam")

[
Connecteam
](/products/connecteam/reviews)

 ![Deputy](https://images.g2crowd.com/uploads/product/hd_favicon/584e774b1014d147cde2d0f2407bfe1e/deputy.svg "Deputy")

[
Deputy
](/products/deputy/reviews)

 ![7shifts](https://images.g2crowd.com/uploads/product/hd_favicon/0d0504c5028af31c2efcd788a51742cc/7shifts.svg "7shifts")

[
7shifts
](/products/7shifts/reviews)

 ![Gusto](https://images.g2crowd.com/uploads/product/hd_favicon/ed5b5ae1366d980e7d0f5e104166e2fd/gusto.svg "Gusto")

[
Gusto
](/products/gusto/reviews)

**When I Work Alternatives**

 ![Deputy](https://images.g2crowd.com/uploads/product/hd_favicon/584e774b1014d147cde2d0f2407bfe1e/deputy.svg "Deputy")

[
Deputy
](/products/deputy/reviews)

 ![Humanity Schedule by TCP](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d9a9ff15d4b1e10132c41226a0092a5b/humanity-schedule-by-tcp.png "Humanity Schedule by TCP")

[
Humanity Schedule by TCP
](/products/humanity-schedule-by-tcp/reviews)

 ![Connecteam](https://images.g2crowd.com/uploads/product/hd_favicon/b4756bff91de7c0d3a6676272a368c98/connecteam.svg "Connecteam")

[
Connecteam
](/products/connecteam/reviews)

 ![WhenToWork by TCP](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_60b3d049f56fb3e11d638a6909ac71d1/whentowork-by-tcp.png "WhenToWork by TCP")

[
WhenToWork by TCP
](/products/whentowork-by-tcp/reviews)

## Homebase vs When I Work FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between When I Work vs Homebase?

Homebase stands out for higher reviewer ratings, stronger ease-of-use and setup scores, and a larger all-time mention count for ease of use, while When I Work is also highly rated but slightly trails on these dimensions.

| [When I Work](https://www.g2.com/products/when-i-work/reviews) | [Homebase](https://www.g2.com/products/homebase/reviews) |
| --- | --- |
| 4.4/5 (400 reviews) | 4.6/5 (565 reviews) |
| Small-Business | Small-Business |
| 8.8 | 9.2 |
| 8.5 | 8.9 |
| Ease of Use (61 all-time mentions) | Ease of Use (88 all-time mentions) |

### How do the pricing models of When I Work and Homebase compare?

Homebase is rated as the stronger value, with a higher satisfaction score on price and cost-related dimensions.

- **When I Work:** Reviewers appreciate its affordability and cost-effectiveness, especially for businesses needing to control expenses, but some mention the price can be high for smaller teams.
- **Homebase:** Many reviewers highlight its fair and competitive pricing, with several noting the free plan is generous for small businesses and that the overall value is strong.
- **Switching reasons:** Some reviewers switched from When I Work to other solutions due to price increases for small teams.

### What are the best alternatives to When I Work and Homebase?

The top 3 alternatives to When I Work and Homebase are Connecteam, Deputy, and Humanity Schedule by TCP.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [When I Work](https://www.g2.com/products/when-i-work/reviews) | 4.4/5 (400 reviews) | Small-Business | Affordable and cost-effective for many users | Ease of Use (61 all-time mentions) |
| [Homebase](https://www.g2.com/products/homebase/reviews) | 4.6/5 (565 reviews) | Small-Business | Fair, competitive pricing and a generous free plan | Ease of Use (88 all-time mentions) |
| [Connecteam](https://www.g2.com/products/connecteam/reviews) | 4.6/5 (3505 reviews) | Small-Business | — | — |
| [Deputy](https://www.g2.com/products/deputy/reviews) | 4.6/5 (666 reviews) | Small-Business | — | — |
| [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) | 4.3/5 (1128 reviews) | Mid-Market | — | — |

### Which Workforce Management features should I prioritize when comparing When I Work and Homebase?

Buyers should prioritize Scheduling, Ease of Use, Team Communication, Shift Management, and Time Tracking when comparing When I Work and Homebase.

- **Scheduling:** When I Work (43 all-time mentions), Homebase (76 all-time mentions)
- **Ease of Use:** When I Work (61 all-time mentions, score 8.7), Homebase (88 all-time mentions, score 9.2)
- **Team Communication:** When I Work (13 all-time mentions), Homebase (multiple recent reviews highlight strong team communication features)
- **Shift Management:** When I Work (22 all-time mentions), Homebase (30 all-time mentions)
- **Time Tracking:** When I Work (18 all-time mentions), Homebase (28 all-time mentions)

### What are the pros and cons of When I Work vs Homebase?

Homebase's headline strength is ease of use and setup, while When I Work is praised for its intuitive scheduling and communication features.

- **When I Work strengths:** Ease of Use (61 all-time mentions), Scheduling (43), Time-saving (25), Communication Efficiency (15), Intuitive (21), Easy Setup (16)
- **When I Work trade-offs:** Scheduling Issues (15), some reviewers mention integration limitations and notification overload
- **Homebase strengths:** Ease of Use (88 all-time mentions), Scheduling (76), Simple (48), Easy Setup (38), Shift Management (30), User Interface (30), Tracking Ease (28), Intuitive (27)
- **Homebase trade-offs:** Shift Management (12), Payroll Issues (11), occasional slow loading or update issues, some advanced features require paid plans

### Is When I Work or Homebase better for small businesses?

Homebase is the better fit for small businesses, with higher ratings and more small-business-focused reviewer sentiment.

- **When I Work:** Largest segment is Small-Business; reviewers highlight ease of use and scheduling for small teams, but some mention price sensitivity for very small businesses.
- **Homebase:** Largest segment is Small-Business; reviewers consistently praise its intuitive interface, easy setup, and strong value for small business needs.

### Which Workforce Management platform has better integrations?

Homebase is favored for integrations, with more reviewer-cited integrations and higher mention counts.

- **When I Work:** Integrates with Gusto (6 all-time mentions) and Rippling (1 all-time mention); reviewers note some integration limitations.
- **Homebase:** Integrates with Clover (6 all-time mentions) and Toast (5 all-time mentions); reviewers highlight its integration with POS systems and payroll providers.

### How do When I Work and Homebase compare on customer support?

Homebase and When I Work are rated near parity on Quality of Support, with Homebase at 8.9 and When I Work at 8.5, a difference below the materiality threshold.

- **When I Work:** Reviewers describe support as responsive and helpful, though a few mention needing to follow up on tickets or repeat information to different agents.
- **Homebase:** Reviewers frequently praise the support staff for being helpful and resolving issues quickly, with some noting occasional delays or difficulty reaching support.

### Which is easier to implement, When I Work or Homebase?

Homebase is rated higher for Ease of Setup, with a 0.4-point advantage over When I Work (9.2 vs 8.8).

- **When I Work:** Reviewers consistently describe setup as easy and quick, with many able to onboard teams in a few hours and without IT support.
- **Homebase:** Reviewers highlight very easy and intuitive setup, often rating it as "super easy" or "11 out of 10," and note minimal training required for new hires.

### Which product has better Team Communication?

Homebase is the stronger product for Team Communication, with more all-time mentions and recent reviewer praise for its communication features.

- **When I Work:** Team Communication (13 all-time mentions), communication efficiency is cited as a benefit, and reviewers mention the chat feature and mass communication tools.
- **Homebase:** Team Communication is frequently highlighted in recent reviews, with built-in chat, announcement tracking, and privacy controls; reviewers cite its effectiveness for both managers and staff.