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At a Glance
Market Segments
Small-Business (81.2% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
Free 1 Location
$2.50 1 user Per Month
Homebase
Star Rating
(205)4.4 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Location
Free Trial is available
Browse all 5 pricing plansWhen I Work
Star Rating
(341)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that When I Work excels in its Dashboard feature, scoring 9.0 compared to Homebase's 7.9. Reviewers mention that the intuitive layout and real-time updates make it easy to track employee schedules and attendance at a glance.
- Reviewers mention that Homebase shines in Team Communication, with a score of 9.8 versus When I Work's 8.3. Users appreciate the built-in messaging system that facilitates seamless communication among team members, enhancing collaboration.
- Users on G2 highlight When I Work's superior Shift Scheduling capabilities, scoring 9.1 compared to Homebase's 9.4. However, they note that While Homebase offers a solid scheduling tool, When I Work's flexibility in managing shifts is particularly beneficial for businesses with fluctuating staffing needs.
- Reviewers mention that Homebase provides better Self-Service Capabilities, scoring 9.3 against When I Work's 8.7. Users appreciate the ease with which employees can manage their own schedules and request time off, reducing administrative burdens.
- Users say that When I Work's Time & Attendance Tracking feature is robust, scoring 9.0 compared to Homebase's 9.4. Reviewers highlight the accuracy and reliability of the time tracking system, which integrates well with payroll processes.
- G2 users report that When I Work's Performance metrics are impressive, with a score of 9.0, while Homebase scores 9.1. Users mention that the performance tracking tools help managers assess employee productivity effectively, although Homebase's features are also well-received for their simplicity and effectiveness.
Pricing
Entry-Level Pricing
Homebase
Basic
Free
1 Location
Get started with Homebase and set up a new team.
- Up to 20 employees
- Basic scheduling
- Basic time tracking
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
Homebase
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
8.6
182
8.8
293
Ease of Use
8.9
184
8.7
296
Ease of Setup
9.0
126
8.7
159
Ease of Admin
9.0
109
8.7
155
Quality of Support
8.5
149
8.4
236
Has the product been a good partner in doing business?
8.6
106
8.7
148
Product Direction (% positive)
8.5
180
8.9
279
Features by Category
Employee Self Service
7.5
23
Not enough data
6.6
22
Not enough data
7.1
24
Not enough data
Administration
7.7
24
Not enough data
6.1
25
Not enough data
7.2
23
Not enough data
6.7
20
Not enough data
5.6
21
Not enough data
5.6
21
Not enough data
6.6
23
Not enough data
6.1
22
Not enough data
5.8
20
Not enough data
Taxes
6.1
21
Not enough data
6.1
21
Not enough data
5.6
21
Not enough data
Integration
5.7
20
Not enough data
7.1
25
Not enough data
6.0
19
Not enough data
5.9
20
Not enough data
Platform
7.3
22
Not enough data
7.5
23
Not enough data
7.3
23
Not enough data
7.5
23
Not enough data
Automation
7.3
50
8.2
29
Logistics
7.3
54
7.9
29
7.3
53
7.8
29
7.4
48
8.0
29
Management
7.9
54
8.2
28
8.1
54
8.2
28
7.7
53
8.2
28
8.0
56
8.8
27
7.8
56
8.6
28
8.5
55
8.8
28
7.8
54
8.6
28
Monitoring
7.8
49
7.9
28
7.7
47
8.2
28
6.9
45
8.0
28
Platform Basics
8.5
21
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
Platform Data
8.7
22
Not enough data
8.4
22
Not enough data
Platform Additional Functionality
7.4
22
Not enough data
9.2
22
Not enough data
8.7
22
Not enough data
Agentic AI - Restaurant Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.7
80
8.1
66
8.2
83
9.0
78
8.3
84
8.7
78
Platform Content
7.8
80
8.4
67
7.4
66
8.0
50
7.2
65
Feature Not Available
Platform Additional Functionality
7.4
67
7.5
58
8.6
79
9.0
75
7.4
70
8.0
58
7.5
69
8.6
61
7.8
66
8.2
62
Time Tracking
Not enough data
8.9
95
Not enough data
8.6
84
Not enough data
8.9
69
Client Invoicing
Not enough data
8.1
47
Not enough data
8.2
46
Not enough data
7.7
49
Mobile Time Tracking
Not enough data
9.0
88
Administration
Not enough data
8.3
65
Not enough data
8.8
82
Not enough data
9.0
89
Not enough data
8.7
62
Not enough data
8.8
83
Platform
Not enough data
8.4
67
Not enough data
8.2
57
Not enough data
8.4
59
Not enough data
8.9
89
Not enough data
8.9
84
Not enough data
7.7
61
Platform
7.5
25
8.1
70
6.6
21
7.1
34
7.3
21
7.9
51
8.7
26
8.6
75
8.8
26
8.9
76
8.5
25
8.8
75
7.8
23
8.2
60
8.5
26
8.6
75
Workforce Management Platform Features
8.0
22
8.4
74
9.0
24
9.1
105
8.8
24
9.0
98
8.5
24
8.9
96
7.8
20
8.0
71
7.2
21
8.0
71
7.5
21
8.1
67
8.4
24
8.7
86
8.5
24
8.7
100
8.7
23
8.3
98
Categories
Categories
Shared Categories
Homebase and When I Work are categorized as Workforce Management, Time & Attendance, and Employee Scheduling
Unique Categories
Homebase is categorized as Restaurant Scheduling and Payroll
When I Work is categorized as Time Tracking
Reviews
Reviewers' Company Size
Homebase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
17.8%
Food & Beverages
13.7%
Retail
9.6%
Hospitality
6.6%
Entertainment
4.1%
Other
48.2%
Hospital & Health Care
9.9%
Retail
7.5%
Food & Beverages
6.0%
Hospitality
5.7%
Consumer Services
5.1%
Other
66.0%
Discussions
Is Homebase legit?
2 Comments
AF
Yes! Homebase is an excellent management tool for employees and employers. Highly recommended by both sides!Read more
What is homebase software?
1 Comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
How does Homebase app work?
1 Comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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