Compare Homebase and When I Work 
At a Glance
Market Segments
Small-Business (82.9% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
Free 1 Location
$2.50 1 user Per Month
Homebase
Star Rating
(334)4.5 out of 5
Market Segments
Small-Business (82.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Location
Free Trial is available
Browse all 4 pricing plansWhen I Work
Star Rating
(375)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both When I Work and Homebase offer user-friendly interfaces, but When I Work stands out for its aesthetic design, making it clear and easy to navigate. Users appreciate how intuitive the platform is, which enhances their overall experience.
- Users say that Homebase excels in scheduling capabilities, particularly with its auto schedule builder that learns common shifts and suggests them automatically. This feature is especially beneficial for businesses without set schedules, making the scheduling process much more efficient.
- Reviewers mention that When I Work integrates seamlessly with payroll systems, simplifying the import of hours. This integration is a significant time-saver for users who previously had to manually rekey data, highlighting the software's efficiency in daily operations.
- According to verified reviews, Homebase has a slight edge in customer support, with users noting its responsiveness and helpfulness. This aspect is crucial for businesses that rely on timely assistance to resolve issues quickly.
- G2 reviewers highlight that When I Work offers robust mobile capabilities, allowing users to manage schedules and communicate with team members on the go. This mobility is a key advantage for businesses with a mobile workforce, ensuring that employees can stay connected and informed.
- Users report that while both platforms have strong performance metrics, Homebase has a higher overall G2 Score, indicating greater user satisfaction across a broader range of features. This suggests that Homebase may be a more reliable choice for businesses looking for comprehensive workforce management solutions.
Pricing
Entry-Level Pricing
Homebase
Basic
Free
1 Location
Get started with Homebase and set up a new team.
- Up to 20 employees
- Basic scheduling
- Basic time tracking
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
Homebase
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
8.8
241
8.8
313
Ease of Use
9.0
243
8.7
317
Ease of Setup
9.0
184
8.7
179
Ease of Admin
8.9
142
8.8
168
Quality of Support
8.6
193
8.4
250
Has the product been a good partner in doing business?
8.7
138
8.7
159
Product Direction (% positive)
8.7
236
8.9
299
Features by Category
Employee Self Service
7.7
25
Not enough data
6.7
23
Not enough data
7.3
26
Not enough data
Administration
8.1
29
Not enough data
6.5
28
Not enough data
7.7
28
Not enough data
7.0
22
Not enough data
5.6
21
Not enough data
5.6
21
Not enough data
6.9
25
Not enough data
6.5
25
Not enough data
6.4
23
Not enough data
Taxes
6.3
22
Not enough data
6.9
26
Not enough data
6.3
25
Not enough data
Integration
5.7
20
Not enough data
7.3
27
Not enough data
6.0
19
Not enough data
5.9
20
Not enough data
Platform
7.3
23
Not enough data
7.6
23
Not enough data
7.4
24
Not enough data
7.5
23
Not enough data
Automation
7.3
50
8.2
29
Logistics
7.3
58
7.8
30
7.4
56
7.8
29
7.4
48
8.0
29
Management
8.0
61
8.1
30
8.3
60
8.2
29
7.8
54
8.3
29
8.1
60
8.8
27
7.9
57
8.6
28
8.6
59
8.8
28
7.8
55
8.6
28
Monitoring
7.9
50
7.9
28
7.7
47
8.2
28
6.7
48
8.0
28
Platform Basics
8.5
21
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
Platform Data
8.7
22
Not enough data
8.4
22
Not enough data
Platform Additional Functionality
7.4
22
Not enough data
9.2
22
Not enough data
8.8
23
Not enough data
Agentic AI - Restaurant Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.8
83
8.0
68
8.2
87
9.0
80
8.3
89
8.8
80
Platform Content
7.8
80
8.4
68
7.5
67
8.0
50
7.2
65
Feature Not Available
Platform Additional Functionality
7.4
67
7.6
59
8.6
82
9.0
77
7.5
71
8.0
58
7.5
70
8.6
61
7.8
67
8.2
62
Time Tracking
Not enough data
8.9
96
Not enough data
8.6
85
Not enough data
8.9
69
Client Invoicing
Not enough data
8.1
47
Not enough data
8.2
46
Not enough data
7.7
49
Mobile Time Tracking
Not enough data
9.0
89
Administration
Not enough data
8.3
65
Not enough data
8.8
83
Not enough data
8.9
91
Not enough data
8.7
63
Not enough data
8.8
84
Platform
Not enough data
8.5
68
Not enough data
8.2
57
Not enough data
8.4
59
Not enough data
8.9
90
Not enough data
8.9
84
Not enough data
7.7
61
Platform
7.9
30
8.1
70
6.7
22
7.1
34
7.4
22
7.9
51
8.9
32
8.6
76
8.7
32
8.9
78
8.7
33
8.8
77
7.9
27
8.2
61
8.6
27
8.6
76
Workforce Management Platform Features
8.0
23
8.4
76
9.4
47
9.2
120
8.6
38
8.9
107
8.6
32
8.9
100
7.9
21
8.0
71
7.2
21
8.0
71
7.5
22
8.1
69
8.7
34
8.7
89
8.5
28
8.7
104
8.7
34
8.3
102
Categories
Categories
Shared Categories
Homebase and When I Work are categorized as Employee Scheduling, Workforce Management, and Time & Attendance
Unique Categories
Homebase is categorized as Payroll and Restaurant Scheduling
When I Work is categorized as Time Tracking
Reviews
Reviewers' Company Size
Homebase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
15.7%
Food & Beverages
13.0%
Retail
9.1%
Hospitality
7.9%
Entertainment
4.7%
Other
49.6%
Hospital & Health Care
9.6%
Retail
7.9%
Hospitality
6.2%
Food & Beverages
5.6%
Consumer Services
4.8%
Other
66.0%
Discussions
Is Homebase legit?
2 Comments
AF
Yes! Homebase is an excellent management tool for employees and employers. Highly recommended by both sides!Read more
What is homebase software?
1 Comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
How does Homebase app work?
1 Comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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