--- title: When I Work Reviews meta_title: 'When I Work Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 393 reviews by the users' company size, role or industry to find out how When I Work works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 393 scale: '5' date_modified: '2026-07-17' parent_category: name: HR url: https://www.g2.com/categories/hr --- # When I Work Reviews **Vendor:** When I Work **Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 393 ## About When I Work When I Work is an easy way for businesses to schedule, track time and attendance, and communicate with their hourly employees. Put the schedule and time clock in every employee's pocket with free iOS and Android apps. Keep track of time off, employee availability, and manage shift swaps with just a few clicks. Integrate with your payroll provider to streamline the process and avoid human error. Get started with a 14-day free trial now. ## When I Work Pros & Cons **What users like:** - Users appreciate the **ease of use** with When I Work, enhancing scheduling and communication for part-time staff. (61 reviews) - Users appreciate the **ease of scheduling** with When I Work, enjoying its user-friendly features and clarity. (43 reviews) - Users value the **simplicity of scheduling** with When I Work, enjoying clear visibility of staff availability and tasks. (42 reviews) - Users appreciate the **time-saving features** of When I Work, simplifying timesheets and shift management for better organization. (25 reviews) - Users value the **ease of shift management** in When I Work, appreciating its simplicity and visual clarity. (22 reviews) - Simple (22 reviews) - Users find When I Work to be **intuitive and user-friendly** , making schedule management seamless for all parties involved. (21 reviews) - Helpful (20 reviews) - Time Tracking (18 reviews) - Easy Setup (16 reviews) **What users dislike:** - Users face **scheduling issues** with When I Work, including high costs for small teams and limited customization options. (15 reviews) - Users often face **missing features** in When I Work, particularly with clocking in, shift visibility, and scheduling options. (10 reviews) - Users experience **software bugs** that hinder scheduling and create confusion, impacting overall usability of When I Work. (10 reviews) - Users express frustration over the **limited features** of When I Work, hindering effective scheduling and communication. (9 reviews) - Users find the **poor notifications** inadequate and overwhelming, lacking customization and timely reminders for their shifts. (9 reviews) - Users desire more **customization options** in When I Work, particularly for scheduling and reports, to fit their needs. (8 reviews) - Users experience **mobile app limitations** , including crashes and confusion in sharing features, impacting usability and efficiency. (8 reviews) - Users experience **notification issues** , feeling overwhelmed by excessive alerts and occasional delays in receiving them. (8 reviews) - Users express concern over the **app's performance** , noting frequent crashes and glitches that impact reliability. (7 reviews) - Poor Interface Design (6 reviews) ## When I Work Discussions - [How can I interface with my Scheduling Coordinator about requests other than time off?](https://www.g2.com/discussions/how-can-i-interface-with-my-scheduling-coordinator-about-requests-other-than-time-off) - 3 comments, 2 upvotes - [Can employees swap shifts without manager involvement every time?](https://www.g2.com/discussions/can-employees-swap-shifts-without-manager-involvement-every-time) - 1 comment, 1 upvote - [Is When I Work a good fit for a small business?](https://www.g2.com/discussions/is-when-i-work-a-good-fit-for-a-small-business) - 1 comment, 1 upvote - [How does When I Work compare to Homebase and Connecteam?](https://www.g2.com/discussions/how-does-when-i-work-compare-to-homebase-and-connecteam) - 1 comment, 1 upvote - [How do I track overtime and avoid unexpected labor costs?](https://www.g2.com/discussions/how-do-i-track-overtime-and-avoid-unexpected-labor-costs) - 1 comment, 1 upvote - [View When I Work pricing details and edition comparison](https://www.g2.com/products/when-i-work/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+11%3A07%3A18+-0500&secure%5Bsession_id%5D=68af01b9-44fb-43e8-8cfc-96a1eeed30bd&secure%5Btoken%5D=3266f66f3541244301d774380d53d868286dbe78dae40e0222d36189ced1fc69&format=llm_user) ## When I Work Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [OnPay](https://www.g2.com/products/onpay/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) ## When I Work Features **Automation** - Process Automation **Platform Basics** - Reporting - Dashboard - Performance **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Platform Content** - Automation - File Sharing **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top When I Work Alternatives - [Deputy](https://www.g2.com/products/deputy/reviews) - 4.6/5.0 (647 reviews) - [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) - 4.3/5.0 (1,103 reviews) - [Homebase](https://www.g2.com/products/homebase/reviews) - 4.6/5.0 (548 reviews)