When I Work Features
Platform (14)
Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. This feature was mentioned in 70 When I Work reviews.
Integration APIs
As reported in 34 When I Work reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies. 51 reviewers of When I Work have provided feedback on this feature.
User, Role, and Access Management
Based on 75 When I Work reviews. Grant access to select data, features, objects, etc. based on the users, user role, and groups.
Performance
Based on 76 When I Work reviews. Is consistently available (uptime) and allows users to complete tasks reliably.
Mobility
Is accessible from a mobile device and by users on the go. This feature was mentioned in 75 When I Work reviews.
Reporting
Provides analytics tools that reveal important business metrics and track progress. 60 reviewers of When I Work have provided feedback on this feature.
Dashboards
Based on 75 When I Work reviews. Creates dashboards to track information like open positions, current headcount, and recruiting pipeline.
Reporting
Based on 67 When I Work reviews. Access pre-built and custom reports and dashboards.
APIs / Integration
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. 57 reviewers of When I Work have provided feedback on this feature.
Internationalization
As reported in 59 When I Work reviews. Enables users to view and transact business with the same content in multiple languages and currencies.
Performance and Reliability
Based on 90 When I Work reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Mobile User Support
Allows software to be easily used on multiple mobile devices include phone and tablet devices. This feature was mentioned in 84 When I Work reviews.
Offline
Provides users ability to create and access expense reports/timesheets while not connected to internet. 61 reviewers of When I Work have provided feedback on this feature.
Time Tracking (3)
Ease of Completing Timesheets
Based on 95 When I Work reviews. Timesheet entry takes little time and is intuitive for new users
Tracking Time to Project/Task
Based on 84 When I Work reviews. Users can easily track time based on task or activity and assign to projects
Billable Time Rate Management
Allows users and administrators to adjust rates based on user, role, task, project assignments, etc. 69 reviewers of When I Work have provided feedback on this feature.
Client Invoicing (3)
Invoice Creation and Delivery
Ability to create and send printable or electronic invoices. Includes standard invoice style library that can be customized/branded. 47 reviewers of When I Work have provided feedback on this feature.
Electronic Payments
Based on 46 When I Work reviews. Accepts electronic payments from clients
Project Accounting / Revenue Recognition
Based on 49 When I Work reviews. Provides adequate reporting and/or can integrate to AP systems to recognize revenue appropriately
Mobile Time Tracking (1)
Time Tracking
Based on 88 When I Work reviews. Allows users to track and enter time spent on project tasks from mobile device.
Administration (5)
Business Tool Integration
As reported in 65 When I Work reviews. Provides standard connectors for popular Finance, Payroll, HRMS and CRM systems
Workflow
Routes Timesheets, Invoices, Expense reports through approval process. Easy to maintain and administer 82 reviewers of When I Work have provided feedback on this feature.
Automated Reminders
Based on 90 When I Work reviews. Sends automatic reminders to employees that have not completed expenses reports and/or timesheets
Policy Compliance Management
Enables administrators to create rules that enforce compliances of corporate time and expense policies This feature was mentioned in 62 When I Work reviews.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. This feature was mentioned in 83 When I Work reviews.
Workforce Management Platform Features (10)
Labor Forecasting
Based on 74 When I Work reviews. Predict the number and types of employees necessary to meet anticipated demand to control labor costs.
Shift Scheduling
Plan employee work shifts according to availability and provide notifications to employees when they are scheduled. This feature was mentioned in 108 When I Work reviews.
Time & Attendance Tracking
Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features. This feature was mentioned in 100 When I Work reviews.
Absence & Leave Management
Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform. 97 reviewers of When I Work have provided feedback on this feature.
Skills Management
Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions. This feature was mentioned in 71 When I Work reviews.
Succession Planning
As reported in 71 When I Work reviews. Identify high performing employees with potential to be promoted with minimal development.
Workforce Analytics
Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management. This feature was mentioned in 67 When I Work reviews.
Self-Service Capabilities
Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times. 87 reviewers of When I Work have provided feedback on this feature.
Mobile Shift Scheduling
Managers and employees can create or claim available work shifts and receive notifications on their mobile device. This feature was mentioned in 102 When I Work reviews.
Team Communication
As reported in 99 When I Work reviews. Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests.
Automation (1)
Process Automation
Based on 29 When I Work reviews. Automate processes and eliminate errors associated with requesting, approving, and tracking paid and unpaid time off.
Logistics (3)
Dashboards & Reporting
Based on 30 When I Work reviews. Analytical and reporting tools that provide visibility into labor cost and enable data-driven decisions.
Data Collection
Labor data collection options include web, mobile, and hardware. This feature was mentioned in 29 When I Work reviews.
Lanuguage Options
As reported in 29 When I Work reviews. Provide multiple language options for a global user base.
Management (7)
Schedule Creation Tools
As reported in 30 When I Work reviews. Tools that help in scheduling and shift creation and management.
Schedule Management
Based on 29 When I Work reviews. Tools that manage vacation, holidays, absences, breaks, and overtime.
Employee Leave Management
Manage employee's eligibility for paid and unpaid leave based on criteria including vacation, sick time and more. This feature was mentioned in 29 When I Work reviews.
User Access
As reported in 27 When I Work reviews. Grant access to select features and data based on the users' role, both internally and externally.
User Role Access
Provides employees self service access and managers a centralized view. 28 reviewers of When I Work have provided feedback on this feature.
Employee Information
Ability to manage employee information. 28 reviewers of When I Work have provided feedback on this feature.
Employee Information Automation
Based on 28 When I Work reviews. Automate employee promotions and position changes and company policy changes.
Monitoring (3)
Regulations Enforcement
Enforce federal, state, and organization regulations. 28 reviewers of When I Work have provided feedback on this feature.
Compliance Monitoring
Based on 28 When I Work reviews. Monitor and maintain compliance.
Integration
As reported in 28 When I Work reviews. Provide integrations with payroll software.
Platform Basics (3)
Reporting
Provides analytics tools that reveal important business metrics and track progress. 67 reviewers of When I Work have provided feedback on this feature.
Dashboard
Based on 79 When I Work reviews. Has a centralized dashboard for users to interact with.
Performance
As reported in 80 When I Work reviews. Is consistently available (uptime) and allows users to complete tasks reliably.
Platform Content (2)
Automation
Automates some or all operation related tasks. This feature was mentioned in 68 When I Work reviews.
File Sharing
Provides robust sharing options for communication with both internal and external stakeholders. This feature was mentioned in 50 When I Work reviews.
Platform Additional Functionality (5)
Integrations
Integrates with business solutions such as payroll, workforce management, POS systems, etc. 58 reviewers of When I Work have provided feedback on this feature.
Mobility
Is accessible from a mobile device and by users on the go. This feature was mentioned in 77 When I Work reviews.
Forecasting
Forecasts scheduling needs based on important KPIs. This feature was mentioned in 58 When I Work reviews.
Task Management
As reported in 61 When I Work reviews. Provides task prioritization and management abilities.
Portal
As reported in 62 When I Work reviews. Contains a portal to facilitate third-party or client application access.
Technology Glossary Features
View definitions of the features and discover new technology terms.
Shift scheduling is the process of creating work schedules to support company needs and employee satisfaction. Learn more about shift scheduling and how to create a successful process.
Labor forecasting is the process of predicting future labor needs. Learn more about forecasting staffing needs, different prediction methods, and how to implement a unique strategy.
Policy and compliance management is a process to centrally manage standards, policies, and internal control processes cross-mapped to external regulatory standards. Learn more about policy and compliance management best practices and the associated benefits.






