When I Work Features
Platform (14)
Customization
As reported in 70 When I Work reviews.
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Integration APIs
This feature was mentioned in 34 When I Work reviews.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Internationalization
This feature was mentioned in 51 When I Work reviews.
Enables users to view and transact business with the same content in multiple languages and currencies.
User, Role, and Access Management
76 reviewers of When I Work have provided feedback on this feature.
Grant access to select data, features, objects, etc. based on the users, user role, and groups.
Performance
Based on 78 When I Work reviews.
Is consistently available (uptime) and allows users to complete tasks reliably.
Mobility
Based on 77 When I Work reviews.
Is accessible from a mobile device and by users on the go.
Reporting
This feature was mentioned in 61 When I Work reviews.
Provides analytics tools that reveal important business metrics and track progress.
Dashboards
This feature was mentioned in 76 When I Work reviews.
Creates dashboards to track information like open positions, current headcount, and recruiting pipeline.
Reporting
68 reviewers of When I Work have provided feedback on this feature.
Access pre-built and custom reports and dashboards.
APIs / Integration
As reported in 57 When I Work reviews.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Internationalization
This feature was mentioned in 59 When I Work reviews.
Enables users to view and transact business with the same content in multiple languages and currencies.
Performance and Reliability
This feature was mentioned in 90 When I Work reviews.
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Mobile User Support
Based on 84 When I Work reviews.
Allows software to be easily used on multiple mobile devices include phone and tablet devices.
Offline
As reported in 61 When I Work reviews.
Provides users ability to create and access expense reports/timesheets while not connected to internet.
Time Tracking (3)
Ease of Completing Timesheets
Based on 96 When I Work reviews.
Timesheet entry takes little time and is intuitive for new users
Tracking Time to Project/Task
This feature was mentioned in 85 When I Work reviews.
Users can easily track time based on task or activity and assign to projects
Billable Time Rate Management
This feature was mentioned in 69 When I Work reviews.
Allows users and administrators to adjust rates based on user, role, task, project assignments, etc.
Client Invoicing (3)
Invoice Creation and Delivery
Based on 47 When I Work reviews.
Ability to create and send printable or electronic invoices. Includes standard invoice style library that can be customized/branded.
Electronic Payments
As reported in 46 When I Work reviews.
Accepts electronic payments from clients
Project Accounting / Revenue Recognition
This feature was mentioned in 49 When I Work reviews.
Provides adequate reporting and/or can integrate to AP systems to recognize revenue appropriately
Mobile Time Tracking (1)
Time Tracking
Based on 89 When I Work reviews.
Allows users to track and enter time spent on project tasks from mobile device.
Administration (5)
Business Tool Integration
This feature was mentioned in 65 When I Work reviews.
Provides standard connectors for popular Finance, Payroll, HRMS and CRM systems
Workflow
This feature was mentioned in 83 When I Work reviews.
Routes Timesheets, Invoices, Expense reports through approval process. Easy to maintain and administer
Automated Reminders
This feature was mentioned in 91 When I Work reviews.
Sends automatic reminders to employees that have not completed expenses reports and/or timesheets
Policy Compliance Management
63 reviewers of When I Work have provided feedback on this feature.
Enables administrators to create rules that enforce compliances of corporate time and expense policies
User, Role, and Access Management
This feature was mentioned in 84 When I Work reviews.
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Workforce Management Platform Features (10)
Labor Forecasting
76 reviewers of When I Work have provided feedback on this feature.
Predict the number and types of employees necessary to meet anticipated demand to control labor costs.
Shift Scheduling
118 reviewers of When I Work have provided feedback on this feature.
Plan employee work shifts according to availability and provide notifications to employees when they are scheduled.
Time & Attendance Tracking
105 reviewers of When I Work have provided feedback on this feature.
Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features.
Absence & Leave Management
Based on 100 When I Work reviews.
Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform.
Skills Management
71 reviewers of When I Work have provided feedback on this feature.
Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions.
Succession Planning
Based on 71 When I Work reviews.
Identify high performing employees with potential to be promoted with minimal development.
Workforce Analytics
69 reviewers of When I Work have provided feedback on this feature.
Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management.
Self-Service Capabilities
This feature was mentioned in 89 When I Work reviews.
Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times.
Mobile Shift Scheduling
This feature was mentioned in 103 When I Work reviews.
Managers and employees can create or claim available work shifts and receive notifications on their mobile device.
Team Communication
Based on 102 When I Work reviews.
Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests.
Automation (1)
Process Automation
As reported in 29 When I Work reviews.
Automate processes and eliminate errors associated with requesting, approving, and tracking paid and unpaid time off.
Logistics (3)
Dashboards & Reporting
As reported in 30 When I Work reviews.
Analytical and reporting tools that provide visibility into labor cost and enable data-driven decisions.
Data Collection
29 reviewers of When I Work have provided feedback on this feature.
Labor data collection options include web, mobile, and hardware.
Lanuguage Options
Based on 29 When I Work reviews.
Provide multiple language options for a global user base.
Management (7)
Schedule Creation Tools
Based on 30 When I Work reviews.
Tools that help in scheduling and shift creation and management.
Schedule Management
29 reviewers of When I Work have provided feedback on this feature.
Tools that manage vacation, holidays, absences, breaks, and overtime.
Employee Leave Management
This feature was mentioned in 29 When I Work reviews.
Manage employee's eligibility for paid and unpaid leave based on criteria including vacation, sick time and more.
User Access
27 reviewers of When I Work have provided feedback on this feature.
Grant access to select features and data based on the users' role, both internally and externally.
User Role Access
Based on 28 When I Work reviews.
Provides employees self service access and managers a centralized view.
Employee Information
As reported in 28 When I Work reviews.
Ability to manage employee information.
Employee Information Automation
This feature was mentioned in 28 When I Work reviews.
Automate employee promotions and position changes and company policy changes.
Monitoring (3)
Regulations Enforcement
As reported in 28 When I Work reviews.
Enforce federal, state, and organization regulations.
Compliance Monitoring
This feature was mentioned in 28 When I Work reviews.
Monitor and maintain compliance.
Integration
As reported in 28 When I Work reviews.
Provide integrations with payroll software.
Platform Basics (3)
Reporting
This feature was mentioned in 68 When I Work reviews.
Provides analytics tools that reveal important business metrics and track progress.
Dashboard
As reported in 80 When I Work reviews.
Has a centralized dashboard for users to interact with.
Performance
As reported in 80 When I Work reviews.
Is consistently available (uptime) and allows users to complete tasks reliably.
Platform Content (2)
Automation
This feature was mentioned in 68 When I Work reviews.
Automates some or all operation related tasks.
File Sharing
50 reviewers of When I Work have provided feedback on this feature.
Provides robust sharing options for communication with both internal and external stakeholders.
Platform Additional Functionality (5)
Integrations
As reported in 59 When I Work reviews.
Integrates with business solutions such as payroll, workforce management, POS systems, etc.
Mobility
Based on 77 When I Work reviews.
Is accessible from a mobile device and by users on the go.
Forecasting
Based on 58 When I Work reviews.
Forecasts scheduling needs based on important KPIs.
Task Management
61 reviewers of When I Work have provided feedback on this feature.
Provides task prioritization and management abilities.
Portal
This feature was mentioned in 62 When I Work reviews.
Contains a portal to facilitate third-party or client application access.
Technology Glossary Features
View definitions of the features and discover new technology terms.
Labor forecasting is the process of predicting future labor needs. Learn more about forecasting staffing needs, different prediction methods, and how to implement a unique strategy.
Shift scheduling is the process of creating work schedules to support company needs and employee satisfaction. Learn more about shift scheduling and how to create a successful process.
Policy and compliance management is a process to centrally manage standards, policies, and internal control processes cross-mapped to external regulatory standards. Learn more about policy and compliance management best practices and the associated benefits.






