[ When I ... Reviews ](https://www.g2.com/products/when-i-work/reviews) [ When I ... Reviews ](https://www.g2.com/products/when-i-work/reviews) # When I Work Features ##### ## Platform (14) Customization Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. Integration APIs Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. Internationalization Enables users to view and transact business with the same content in multiple languages and currencies. User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, and groups. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Mobility Is accessible from a mobile device and by users on the go. Reporting Provides analytics tools that reveal important business metrics and track progress. Dashboards Creates dashboards to track information like open positions, current headcount, and recruiting pipeline. Reporting Access pre-built and custom reports and dashboards. APIs / Integration Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. Internationalization Enables users to view and transact business with the same content in multiple languages and currencies. Performance and Reliability Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. Mobile User Support Allows software to be easily used on multiple mobile devices include phone and tablet devices. Offline Provides users ability to create and access expense reports/timesheets while not connected to internet. Show More ##### ## Time Tracking (3) Ease of Completing Timesheets Timesheet entry takes little time and is intuitive for new users Tracking Time to Project/Task Users can easily track time based on task or activity and assign to projects Billable Time Rate Management Allows users and administrators to adjust rates based on user, role, task, project assignments, etc. Show More ##### ## Client Invoicing (3) Invoice Creation and Delivery Ability to create and send printable or electronic invoices. Includes standard invoice style library that can be customized/branded. Electronic Payments Accepts electronic payments from clients Project Accounting / Revenue Recognition Provides adequate reporting and/or can integrate to AP systems to recognize revenue appropriately Show More ##### ## Mobile Time Tracking (1) Time Tracking Allows users to track and enter time spent on project tasks from mobile device. Show More ##### ## Administration (5) Business Tool Integration Provides standard connectors for popular Finance, Payroll, HRMS and CRM systems Workflow Routes Timesheets, Invoices, Expense reports through approval process. Easy to maintain and administer Automated Reminders Sends automatic reminders to employees that have not completed expenses reports and/or timesheets Policy Compliance Management Enables administrators to create rules that enforce compliances of corporate time and expense policies User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. Show More ##### ## Workforce Management Platform Features (10) Labor Forecasting Predict the number and types of employees necessary to meet anticipated demand to control labor costs. Shift Scheduling Plan employee work shifts according to availability and provide notifications to employees when they are scheduled. Time & Attendance Tracking Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features. Absence & Leave Management Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform. Skills Management Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions. Succession Planning Identify high performing employees with potential to be promoted with minimal development. Workforce Analytics Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management. Self-Service Capabilities Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times. Mobile Shift Scheduling Managers and employees can create or claim available work shifts and receive notifications on their mobile device. Team Communication Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests. Show More ##### ## Automation (1) Process Automation Automate processes and eliminate errors associated with requesting, approving, and tracking paid and unpaid time off. Show More ##### ## Logistics (3) Dashboards & Reporting Analytical and reporting tools that provide visibility into labor cost and enable data-driven decisions. Data Collection Labor data collection options include web, mobile, and hardware. Lanuguage Options Provide multiple language options for a global user base. Show More ##### ## Management (7) Schedule Creation Tools Tools that help in scheduling and shift creation and management. Schedule Management Tools that manage vacation, holidays, absences, breaks, and overtime. Employee Leave Management Manage employee's eligibility for paid and unpaid leave based on criteria including vacation, sick time and more. User Access Grant access to select features and data based on the users' role, both internally and externally. User Role Access Provides employees self service access and managers a centralized view. Employee Information Ability to manage employee information. Employee Information Automation Automate employee promotions and position changes and company policy changes. Show More ##### ## Monitoring (3) Regulations Enforcement Enforce federal, state, and organization regulations. Compliance Monitoring Monitor and maintain compliance. Integration Provide integrations with payroll software. Show More ##### ## Platform Basics (3) Reporting Provides analytics tools that reveal important business metrics and track progress. Dashboard Has a centralized dashboard for users to interact with. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Show More ##### ## Platform Content (2) Automation Automates some or all operation related tasks. File Sharing Provides robust sharing options for communication with both internal and external stakeholders. Show More ##### ## Platform Additional Functionality (5) Integrations Integrates with business solutions such as payroll, workforce management, POS systems, etc. Mobility Is accessible from a mobile device and by users on the go. Forecasting Forecasts scheduling needs based on important KPIs. Task Management Provides task prioritization and management abilities. Portal Contains a portal to facilitate third-party or client application access. Show More ## Top-Rated Alternatives [ ![Deputy](https://images.g2crowd.com/uploads/product/hd_favicon/584e774b1014d147cde2d0f2407bfe1e/deputy.svg "Deputy") Deputy 4.6/5 (647) ](https://www.g2.com/products/deputy/reviews) [ ![Humanity Schedule by TCP](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d9a9ff15d4b1e10132c41226a0092a5b/humanity-schedule-by-tcp.png "Humanity Schedule by TCP") Humanity Schedule by TCP 4.3/5 (1,054) ](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) [ ![Homebase](https://images.g2crowd.com/uploads/product/hd_favicon/a1f9076d24414b94510c082c4147fa2f/homebase.svg "Homebase") Homebase 4.6/5 (520) ](https://www.g2.com/products/homebase/reviews) [ View All Alternatives ](https://www.g2.com/products/when-i-work/competitors/alternatives) ## Technology Glossary Features View full feature definition View definitions of the features and discover new technology terms. [View Glossary](/glossary) [Shift Scheduling](/glossary/shift-scheduling) Shift scheduling is the process of creating work schedules to support company needs and employee satisfaction. Learn more about shift scheduling and how to create a successful process. [Labor Forecasting](/glossary/labor-forecasting) Labor forecasting is the process of predicting future labor needs. Learn more about forecasting staffing needs, different prediction methods, and how to implement a unique strategy. [Policy Compliance Management](/glossary/policy-compliance-management) Policy and compliance management is a process to centrally manage standards, policies, and internal control processes cross-mapped to external regulatory standards. Learn more about policy and compliance management best practices and the associated benefits. When I Work Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8454b912bd22d45218522142f40905c5/deputy.png "Product Avatar Image") Deputy 4.6/5 (666) [ Compare Now ](https://www.g2.com/compare/deputy-vs-when-i-work) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8ea54b35c4bc97fdbc8eb4429eca8bf2/homebase.png "Product Avatar Image") Homebase 4.6/5 (525) [ Compare Now ](https://www.g2.com/compare/homebase-vs-when-i-work) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9a9ff15d4b1e10132c41226a0092a5b/humanity-schedule-by-tcp.png "Product Avatar Image") Humanity Schedule by TCP 4.3/5 (1,074) [ Compare Now ](https://www.g2.com/compare/humanity-schedule-by-tcp-vs-when-i-work) ##### Categories on G2 [ Time Tracking ](https://www.g2.com/categories/time-tracking-software)[ Time & Attendance ](https://www.g2.com/categories/time-attendance)[ Workforce Management ](https://www.g2.com/categories/workforce-management) [ Employee Scheduling ](https://www.g2.com/categories/employee-scheduling-software) Show More ##### Explore More [ What platform offers the best mobile app creation features? ](https://www.g2.com/discussions/what-platform-offers-the-best-mobile-app-creation-features)[ Best online community management software for tech startups ](https://www.g2.com/discussions/what-s-the-best-online-community-management-software)[ Best API gateway solutions for large-scale deployments ](https://www.g2.com/discussions/what-are-the-best-api-gateway-solutions-for-large-scale-deployments) [ Vaccine Tracking ](https://www.g2.com/articles/g2-introduces-new-vaccine-tracking-software-category)[ What is the most affordable transcription service for SMBs? ](https://www.g2.com/discussions/what-is-the-most-affordable-transcription-service-for-smbs)[ Pros and Cons Details ](https://www.g2.com/products/when-i-work/reviews?qs=pros-and-cons) Show More [ What platform offers the best mobile app creation features? ](https://www.g2.com/discussions/what-platform-offers-the-best-mobile-app-creation-features)[ Best online community management software for tech startups ](https://www.g2.com/discussions/what-s-the-best-online-community-management-software)[ Best API gateway solutions for large-scale deployments ](https://www.g2.com/discussions/what-are-the-best-api-gateway-solutions-for-large-scale-deployments) [ Vaccine Tracking ](https://www.g2.com/articles/g2-introduces-new-vaccine-tracking-software-category)[ What is the most affordable transcription service for SMBs? ](https://www.g2.com/discussions/what-is-the-most-affordable-transcription-service-for-smbs)[ Pros and Cons Details ](https://www.g2.com/products/when-i-work/reviews?qs=pros-and-cons)