Tenfold digs deep into all your business history and aggregates all data, including sales, service, and marketing, into a unified view that users can access in real time. All contact points and interactions with your customers are captured, such as business call, email, text, and chat and you don’t have to put in the manual labor.
Categories in common with WeGift Wrap:StatusPage is a customer relationship management software used by businesses to update and inform their customers.
Categories in common with WeGift Wrap:Avaya one-X Agent is an integrated telephony softphone solution for agents in contact centers. It provides seamless connectivity to at-home agents, remote agents, out-sourced agents, contact center agents, and agents interacting with clients with speech and hearing impairments. Avaya one-X Agent is compatible with Call Center Elite, Avaya one-X Agent Central Management, and Avaya Aura Communication Manager. It also offers interoperability with other IM and presence clients, namely, Avaya one-X Communicator and Microsoft Office Communicator 2007. In addition, Avaya one-X Agent supports Avaya Aura Presence Services with Avaya Aura System Manager.
Categories in common with WeGift Wrap:Uplight is a cloud software company designed to help utilities transform their customer experience and operations.
Categories in common with WeGift Wrap:Statbot analytics & insights for Intercom it allows to gather reports around Acquisition, Engagement, Retention (with cohorts), Segments & Tags as well as Customer Service based on historical data from your Intercom data.
Categories in common with WeGift Wrap:Branded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime.
Categories in common with WeGift Wrap:Whether you're planning a green field deployment, managing mature CUCM installations, or ready to upgrade your existing Cisco CDR Reporting product, Variphy Call Analytics delivers real value and will be easy to trial and deploy.
Categories in common with WeGift Wrap:Yu-Track Enterprise is an IT platform that allows you to know and manage in real time the behaviour of your workforce. Plan the routes, schedule the visit to your customers and obtain the most important KBI's with which to organize your sales strategy.
Categories in common with WeGift Wrap:ItsAlive is a chatbot builder that enables to create, publish and manage facebook messenger chatbots.
Categories in common with WeGift Wrap:OnePgr offers sales and customer service solutions for your website allowing visitors to pick channel of their choice such as voice, web, livechat, SMS, or bots. OnePgr allows you to support live customer conversations including live-chat, screen-sharing, audio/video calls, document uploads for your web properties. With support for functional and resource categories, you can route customer interactions from your website to the resources based on various factors such as skillset, geography, product line, among others. All interactions are recorded and dedicated customer portals are automatically created to offer continuity and reinforce your brand. Mobile applications allow today's mobile-first workforce to manage the customer interactions from anywhere.
Categories in common with WeGift Wrap:Avaya Aura System Manager is a central management system that delivers a set of shared management services and provides simplified deployment of Unified Communications and Contact Center applications. The framework leverages virtualization technology, pre-defined templates, common installation, licensing, and support infrastructure. System Manager supports three types of redundancy: cold standby, High Availability (HA), and Geographic Redundancy.
Categories in common with WeGift Wrap:Powerful knowledge base software for smarter Customer Support teams
Categories in common with WeGift Wrap:24/7 front desk for local businesses via text and chat. We instantly respond via text to phone calls that you were unable to answer. We offer round-the-clock information and reservations for your customers as a managed messaging service.
Categories in common with WeGift Wrap:Customer Reward Management extension for Magento 2 by CedCommerce facilitates the customer to earn reward points after registration and successful order completion.
Categories in common with WeGift Wrap:Agent.ai provides artificial intelligence-enhanced customer service software that help businesses connect in real-time with their customers wherever they are, whenever they'd like and in the communication channels they prefer.
Categories in common with WeGift Wrap:boxx.ai is an Artificial Intelligence tool that personalizes customer touch. AIDA maps users and actions/products to better engage customers.
Categories in common with WeGift Wrap:Yonyx is a software to improved consistency customer service and providing need to fast, simple, effective and measurable aspirational.
Categories in common with WeGift Wrap:Dialer360 is call center software which provides inbound, outbound and blended services on high voltage and low cost for call centers.
Categories in common with WeGift Wrap:DANAConnect specializes in helping businesses automate communications with customers.
Categories in common with WeGift Wrap:botypie is a tool that allow user to create facebook messenger chatbot that help to increae conversations and sales without coding knowledge.
Categories in common with WeGift Wrap: