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Variphy

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86 reviews
  • 4 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2004
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CDR Call Reporting for Cisco

77 reviews

Whether you're planning a green field deployment, managing mature CUCM installations, or ready to upgrade your existing Cisco CDR Reporting product, Variphy Call Analytics delivers real value and will be easy to trial and deploy.

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Variphy Call Analytics for Webex Calling

4 reviews

Unified Communications Analytics. Simplified. Variphy is the preferred analytics platform for Unified Communications. Webex Calling Reporting and Analytics Search, analyze, and report on your organization's Webex Calling activity. Generate reports on-demand or schedule for multiple output formats, including PDF, XLSX, CSV, & HTML. Web-based analytics and reporting. - Search Webex Calling CDR instantly - End-user, location, and other reporting use cases - Permissions-based restrictions for users - PDF, XLSX, CSV, and HTML report formats Flexible deployment and configuration. - Unlimited Webex Calling data retention - Variphy Cloud or on-premises deployment - Free and fully functional trial in minutes - 100% U.S.-based service delivery and support Call History Reporting. - Track calls throughout your Webex Calling environment from start to end - Quickly perform ad-hoc searches to locate call information Scheduled Report Delivery. - Schedule daily, weekly, and/or monthly delivery of your reports - Receive your reports via email or Webex Bot - Report Customization. - Create summaries, charts, and tables with your preferred level of detail - Customize detail columns and labels for technical vs non-technical audiences

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Variphy Call Analytics for Zoom Phone

4 reviews

Unified Communications Analytics. Simplified. Variphy is the preferred analytics platform for Unified Communications. Zoom Phone Reporting and Analytics Variphy’s Call Analytics for Zoom Phone will allow you to search, analyze, and report on your team’s Zoom Phone call activity. Generate reports on-demand or schedule for multiple output formats, including PDF, XLSX, CSV, & HTML. Advanced Zoom Phone Analytics - Web-based - Robust historical call log reporting - Fully customizable dashboards and widgets Customizable drag-and-drop interface - End user, department, and other use cases - Permissions-based restrictions for users Easy setup - Web-based cloud application with unlimited call log data storage - Instant view and search function for Zoom Phone call activity and data - PDF, XLSX, CSV, and HTML exportable report formats - Easy application updates - Award-winning US-based support Call queue and Zoom Phone analytics. One Variphy dashboard. Variphy's drag and drop widgets combine call queue and Zoom Phone analytics on the same dashboard and also allow you to create statistical summaries, data tables, or charts on the fly. Arrange your data the way you’d like to see it. Full analytics and historical reports. Accessed by Variphy. Variphy quickly queries your call history within your Zoom Phone call history data, allowing you to quickly search, analyze, report and share with ease. Add search criteria like Caller Number, Originating Party, Terminating Party, Combinations, Durations, Signaling, Call Identifier, Called Queue of inbound traffic, and even Caller Department or User Historical Options, showing user or organization information that has been expired or deleted.

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Variphy Call Analytics for Microsoft Teams

1 review

Are you getting the whole picture of your Microsoft Teams Phone data? With Variphy’s flexible solution for MS Teams analytics and reports, you can generate in-depth reports to track your organization’s key metrics.

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Variphy Reviews

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JF
Justin F.
11/18/2025
Validated Reviewer
Verified Current User
Review source: Organic

Variphy Makes Reporting Effortless and Customizable

We explored various reporting options for our Cisco system, including the built-in reporting features, but none of them met our needs as effectively as Variphy. From the beginning, we faced challenges with the native Cisco tools—they were limited in flexibility and often required more time to navigate than we could afford. In contrast, Variphy stands out for its user-friendly interface, making it incredibly easy to build custom reports tailored to our specific requirements. The process of investigating call logs has become significantly more straightforward, allowing us to quickly analyze data without getting bogged down by complicated processes. Moreover, the support team at Variphy has been exceptional. They are responsive and knowledgeable, always ready to assist us with any questions or concerns we have. This level of support has truly enhanced our experience, making the transition to using Variphy seamless. Overall, we couldn't be happier with our decision to switch, as Variphy has proven to be an invaluable tool for our reporting needs.
JA
Jonathon A.
11/07/2025
Validated Reviewer
Verified Current User
Review source: Organic

Essential Tool for Efficient Call Tracking and Reporting

Cisco's base CDR for CUCM is essentially useless. Variphy allows me to sift through call records quickly and efficiently to track down problem reports. When tickets come in and the end user hasn't provided enough information, Variphy helps me fill in the gaps to figure out the who, when and where. Alerting and scheduled reporting helps some of my teams stay on top of performance of their locations, agents, and marketing campaigns. It's also really helpful to have remote phone control and wallboard features right in the same product. Support team is US-based and very responsive.
GM
Garrett M.
11/04/2025
Validated Reviewer
Verified Current User
Review source: Organic

User-Friendly and Essential, But Struggles with Heavy Reporting Loads

I appreciate how straightforward the service is to use, and I’ve noticed that our users depend on it quite a bit.

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HQ Location:
Lafayette, CA

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@Variphy

What is Variphy?

Variphy is a software company specializing in solutions for Cisco Unified Communications (UC) analytics, management, and reporting. The company’s innovative tools are designed to streamline and enhance the monitoring, reporting, and administration of Cisco UC systems. Variphy's flagship platform offers features like CDR (Call Detail Record) Analysis & Reporting, UCCX Reporting, SIP Trunk Reporting, and Change Management, making it easier for IT departments to optimize and maintain their Cisco communications infrastructure effectively.

Details

Year Founded
2004