--- title: Verizon One Talk Business Phone Solutions Reviews meta\_title: 'Verizon One Talk Business Phone Solutions Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 10 reviews by the users' company size, role or industry to find out how Verizon One Talk Business Phone Solutions works for a business like yours. aggregate\_rating: rating\_value: 3.4 review\_count: 10 scale: '5' date\_modified: '2025-10-31' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

# Verizon One Talk Business Phone Solutions Reviews & Product Details

One Talk Business Phone Solutions keep you in touch with your customers and employees when youre in the office or on the road.

* * *

Seller
[Verizon Enterprise](https://www.g2.com/sellers/verizon-enterprise)
Discussions
[Verizon One Talk Business Phone Solutions Community](https://www.g2.com/products/verizon-one-talk-business-phone-solutions/discuss)

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## User Insights

Average based on 10 real user reviews.

[Log in to unlock pricing and user insights](/login)

 ![Tammy O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tammy O.")
TO

Tammy O.

COO ACQUISITION CONTRACT SALES

Small-Business (50 or fewer emp.)

7/13/2025

"Verizon one Talk"

0.5/5

What do you like best about Verizon One Talk Business Phone Solutions?

Number of features and its soft phone design. customer support is excellent. It is easy to integrate, and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Verizon One Talk Business Phone Solutions?

it is not easy to implement, its excellent customer support does not answer or solve technical issues. Review collected by and hosted on G2.com.

What problems is Verizon One Talk Business Phone Solutions solving and how is that benefiting you?

making phone services easy with soft phone, hands free desktop phone services. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: G2 invite

 ![SHUBHAM KUMAR A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SHUBHAM KUMAR A.")
SA

SHUBHAM KUMAR A.

Software engineer

Small-Business (50 or fewer emp.)

4/25/2025

"review of phone solution"

5/5

What do you like best about Verizon One Talk Business Phone Solutions?

seamless user experience , helps connecting using phone to me. Review collected by and hosted on G2.com.

What do you dislike about Verizon One Talk Business Phone Solutions?

notifications are too much sometimes and makes irritating, notification customization should be given Review collected by and hosted on G2.com.

What problems is Verizon One Talk Business Phone Solutions solving and how is that benefiting you?

helping me connect with team on any preferred device like phone, tablets etc makes communication easier for me . Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Valencia W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valencia W.")
VW

Valencia W.

Senior Patient Affairs/Provider Specialist

Small-Business (50 or fewer emp.)

9/10/2024

"sometimes it does not send me the call and goes directly to voicemail"

3/5

What do you like best about Verizon One Talk Business Phone Solutions?

Being able to just use one phone and not having to have different lines to do so Review collected by and hosted on G2.com.

What do you dislike about Verizon One Talk Business Phone Solutions?

Most of my calls, always go to voicemail and I am always missing some calls Review collected by and hosted on G2.com.

What problems is Verizon One Talk Business Phone Solutions solving and how is that benefiting you?

Not having to have at least two lines Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Grace G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Grace G.")
GG

Grace G.

Hirelist.AI Advisory Board Member

Small-Business (50 or fewer emp.)

11/14/2024

"It works but there are glitches"

3.5/5

What do you like best about Verizon One Talk Business Phone Solutions?

I can turn it off during non business hours Review collected by and hosted on G2.com.

What do you dislike about Verizon One Talk Business Phone Solutions?

It's glitchy. I've had many calls dropped and texts not go through for hours. Review collected by and hosted on G2.com.

What problems is Verizon One Talk Business Phone Solutions solving and how is that benefiting you?

I didn't want to have to carry around 2 cell phones and this solved the problem. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications")
UT

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

12/13/2022

"Verizon One Talk review"

3/5

What do you like best about Verizon One Talk Business Phone Solutions?

Helps you connect seamlessly to your stakeholders and customers and makes sure you never miss a call especially if it's important. Review collected by and hosted on G2.com.

What do you dislike about Verizon One Talk Business Phone Solutions?

Mobile app is flaky and drop calls. It needs a long way to go to be a trusted and stable product. Review collected by and hosted on G2.com.

What problems is Verizon One Talk Business Phone Solutions solving and how is that benefiting you?

Connect to your contacts seamlessly and makes you more productive. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

EP

Erica P.

m

Mid-Market (51-1000 emp.)

12/21/2021

"Great product"

5/5

What do you like best about Verizon One Talk Business Phone Solutions?

Makes interaction between departments very helpful and user friendly to use. I like that it has a reminder feature where you can schedule meetings/call backs through the phone Review collected by and hosted on G2.com.

What do you dislike about Verizon One Talk Business Phone Solutions?

It is not as easy to use on non desktops. Working from home I like the mobility of being able to use my iPhone or iPad and this isn't user friendly across media platforms Review collected by and hosted on G2.com.

Recommendations to others considering Verizon One Talk Business Phone Solutions:

It is very good for large scale companies like call centers to interact with agents through the phone or transfer calls Review collected by and hosted on G2.com.

What problems is Verizon One Talk Business Phone Solutions solving and how is that benefiting you?

With working from home it is easy to keep an eye of coworkers call handling/on available status which is good to know people are still working and being accountable Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

SA

Shivam A.

Sr. Business Development Executive

Mid-Market (51-1000 emp.)

12/7/2021

"Verizon One Talk"

4.5/5

What do you like best about Verizon One Talk Business Phone Solutions?

All the business features they have are very helpful. It gives you a variety of options so that you can experience a better service. One can easily handle the basic installation process. Review collected by and hosted on G2.com.

What do you dislike about Verizon One Talk Business Phone Solutions?

Call drop is a big issue; however, being VoIP it depends on an internet connection, so cannot blame it. Also, the application is not user-friendly. It is a bit costly compared to its competition. Review collected by and hosted on G2.com.

What problems is Verizon One Talk Business Phone Solutions solving and how is that benefiting you?

It is good for businesses, especially in pandemic it has been helpful. Being a VoIP it is giving almost all the features of a desk phone, so it is a good point. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Dan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan V.")
DV

Dan V.

Workforce Development Board (WDB) Clerk

Government Administration

Enterprise (\> 1000 emp.)

12/14/2021

"Good Communications Program"

4/5

What do you like best about Verizon One Talk Business Phone Solutions?

The ease of use that the Verizon One Talk Business takes to accomplish work communication tasks. Can be used with PC Communications, office phone, and mobile. Review collected by and hosted on G2.com.

What do you dislike about Verizon One Talk Business Phone Solutions?

Sometimes the program stalls and communications do not work the way you wish them to. Fix the glitches in both the software and hardware. Review collected by and hosted on G2.com.

What problems is Verizon One Talk Business Phone Solutions solving and how is that benefiting you?

There are no problems that need to be solved using this system solely. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

10/10/2021

"Phone system down for 4 1/2 days!"

0.5/5

What do you like best about Verizon One Talk Business Phone Solutions?

Bundle with business cell paying one bill. Review collected by and hosted on G2.com.

What do you dislike about Verizon One Talk Business Phone Solutions?

customer service is horrendous! They caused me to have no phone usage for 4 1/2 days. They didn't look at the problem until I contacted the BBB. Only to find out they have caused the problem with a change to my settings and that it was an easy fix if anyone had looked at the issue. Review collected by and hosted on G2.com.

What problems is Verizon One Talk Business Phone Solutions solving and how is that benefiting you?

It was a very basic VoIP that was just okay no benefits. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Religious Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Religious Institutions")
AR

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

11/11/2021

"Overall helpful"

4.5/5

What do you like best about Verizon One Talk Business Phone Solutions?

Representatives did try to help with issues we had.

Took time to try and solve the problem. Review collected by and hosted on G2.com.

What do you dislike about Verizon One Talk Business Phone Solutions?

It took multiple calls to get resolution. Review collected by and hosted on G2.com.

What problems is Verizon One Talk Business Phone Solutions solving and how is that benefiting you?

There was an issue with account management that has been resolved.

It is nice having a national corporation for consistent metrics. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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