--- title: Uptime.com Reviews meta_title: 'Uptime.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 375 reviews by the users' company size, role or industry to find out how Uptime.com works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 375 scale: '5' date_modified: '2026-07-17' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Uptime.com Reviews **Vendor:** Uptime.com **Category:** [Website Monitoring Software](https://www.g2.com/categories/website-monitoring) **Average Rating:** 4.6/5.0 **Total Reviews:** 375 ## About Uptime.com Uptime.com provides comprehensive, unified visibility into the availability and performance of critical services. Monitoring tools empower engineering, operations and SRE teams to maintain oversight of their web stack and respond to outages through customizable alerting channels. Uptime.com offers a broad set of monitoring capabilities, including web, network, and email. API and transaction checks offer synthetic monitoring to perform multi-step validations of critical flows and services. Monitor public and private resources through a unified interface that streamlines configuration and alerting. Set up and customize Status Pages with your company branding to communicate incidents and maintenance to both customers and internal teams. Provide a single-page overview that shows your overall service health at a glance. Robust and customizable SLA reporting allows stakeholders to stay informed on incidents and downtime. Scheduled Reports send a breakdown of monitoring status at your chosen frequency and timing. Simple & intuitive industry leading Enterprise-grade features delivered at a fair price, that are continuously improving. Used by small and large businesses, Uptime.com's services scale to any organizational size and structure. G2, Sourceforge and TechRadar Pro have recognized Uptime.com as one of the world’s best uptime monitors for several consecutive years, including current awards. ## Uptime.com Pros & Cons **What users like:** - Users appreciate the **intuitive UI** of Uptime.com, simplifying integration and monitoring for seamless functionality. (85 reviews) - Users appreciate the **easy setup** of Uptime.com, allowing for quick and efficient monitoring implementation without complications. (53 reviews) - Users appreciate the **reliable and timely notifications** from Uptime.com, enhancing their monitoring and operational efficiency. (45 reviews) - Users appreciate the **real-time monitoring services** of Uptime.com, enhancing system health management effortlessly and effectively. (44 reviews) - Users value the **reliable monitoring** capabilities of Uptime.com, ensuring they stay updated on system performance effortlessly. (43 reviews) - Reliability (39 reviews) - Alerting System (38 reviews) - Users commend the **reliable and responsive customer support** from Uptime.com, highlighting swift resolutions and valuable assistance. (36 reviews) - Performance Monitoring (36 reviews) - User Interface (34 reviews) **What users dislike:** - Users find the **complex configuration** process tedious, leading to challenges in SSL monitoring and overall usability. (19 reviews) - Users find Uptime.com to be **expensive** , which poses challenges for small businesses and startups on a tight budget. (18 reviews) - Users experience **notification issues** with Uptime.com, facing false alerts and limited customization for alerts. (17 reviews) - Users express concern over **inadequate notifications** , facing issues with false alerts and limited customization for alert preferences. (15 reviews) - Users find the **learning curve for advanced features** of Uptime.com a bit challenging, but tutorials help significantly. (13 reviews) - Users find the **difficult setup** for SSL monitoring and lack of Android support frustrating and time-consuming. (12 reviews) - Pricing Issues (12 reviews) - Limitations (11 reviews) - Limited Customization (11 reviews) - Missing Features (11 reviews) ## Uptime.com Reviews ### 1. Reliable, Easy-to-Use Infrastructure Monitoring with Broad Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Hossein A. | Site Reliability Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2026 **What do you like best about Uptime.com?** It’s a reliable tool for monitoring infrastructure. It’s also easy to use and integrates well with a wide range of services. **What do you dislike about Uptime.com?** I didn’t find anything annoying about the uptime. **What problems is Uptime.com solving and how is that benefiting you?** When incidents occur, time is a critical factor. Uptime helps you spot early signs that your services are becoming unavailable, so you can stay one step ahead and act quickly to respond to an incident as soon as possible. It also becomes useful during incident review sessions, since you can look back and better understand what happened and when. ### 2. Fast and Reliable Alerting, But Needs Better Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Megan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2026 **What do you like best about Uptime.com?** I like Uptime.com's fast and reliable alerting system. It provides real-time alerting via email, SMS, Slack, or call when downtime occurs, which helps avoid delays in incident response. The initial setup was smooth, which I appreciated. **What do you dislike about Uptime.com?** Delay alert causing slow incident response. Make pricing more affordable for startup and small teams. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com for real-time alerting to avoid delay alerts, and I like its fast and reliable alerting system. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate hearing from our customers. We would like to learn more about your experience with alert delays and how they may be impacting incident response times. We also appreciate your feedback regarding pricing and the need for more affordable options for startups and small teams. Our team would welcome the opportunity to better understand your use case and gather additional context as we continue to improve both our monitoring services and pricing offerings. Please reach out to our support team at support@uptime.com so we can discuss your feedback further and explore how we can best support your needs. ### 3. Quick Setup, Effective Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Uptime.com?** I use Uptime.com for tracking when my routers are down, and it allows me to begin working on issues earlier than I could before. I like how easy it is to use and how fast it is to get set up. The initial setup was very simple and took just minutes. The notifications work well, which is really helpful. **What do you dislike about Uptime.com?** The proxy servers could be easier to set up, especially on Windows. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com for tracking when my routers go down, and it allows me to begin working on issues earlier than I could before. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience setting up proxy servers, particularly on Windows, and see how we can improve it for you. We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. ### 4. Effortless Website Monitoring with Instant Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Uptime.com?** I like that Uptime.com is simple and easy to use. Adding probes for websites is very easy, and it allows me to quickly see if a service is up or down. I appreciate how quickly I can be alerted within a minute if a website I monitor goes down. The initial setup was very fast, and everything worked great. **What do you dislike about Uptime.com?** Nothing **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to monitor website API processes. It lets me quickly see if a service is online or down, providing immediate status history and alerts within a minute if the service is down. ### 5. Clean, User-Friendly Dashboard That’s Easy for Non-Engineers **Rating:** 5.0/5.0 stars **Reviewed by:** Dharyashil W. | Cloud and Dataops specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Uptime.com?** A clean, user-friendly dashboard that makes it easy for even non-engineers to navigate and manage everything. **What do you dislike about Uptime.com?** The search option isn’t very feasible for new users; it worked better in the earlier version. **What problems is Uptime.com solving and how is that benefiting you?** I like the availability of 30+ check types, ranging from basic HTTP/S and Ping checks to more advanced API and transaction monitoring. Another advantage is having 100+ probe locations globally, which helps detect outages that are isolated to specific regions. I also find the Synthetic Monitoring effective for simulating critical user paths, and the RUM useful for capturing actual visitor experiences. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with the search functionality, especially for new users, and better understand what changes from the previous version made it easier to use. We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you. ### 6. Easy to integrate with low cost **Rating:** 4.5/5.0 stars **Reviewed by:** Naveen V. | Senior Site Reliability Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Uptime.com?** The integration is very easy and its very cost efficient **What do you dislike about Uptime.com?** Some of the features, like grouping the URLs and other thing, can be made more easy to do **What problems is Uptime.com solving and how is that benefiting you?** I am the admin of my company's uptime where i hace added all my service urls and endpoint so that i can get alert via slack or phone call if there is any downtime so that i can fix it **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with features like URL grouping and other areas of the platform that you feel could be made easier to use, and see how we can improve them. We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you. ### 7. Essential Tool for Reliable Uptime Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin H. | Digital Analyst and Developer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Uptime.com?** I like the ease of use when setting up and reviewing checks with Uptime.com. It's convenient for identifying root causes during outages, saving us critical time in resolving issues. I also appreciate the ability for our customers to subscribe to updates through the SLA page. The centralized location for sharing the status of our application and communicating maintenance and incidents is super handy. We've been using Uptime.com for over 5 years, and it's been a great tool for what it's designed to do. **What do you dislike about Uptime.com?** The SSO login process has too many clicks, I have to select SSO, then put in my account, then it takes me to my identity provider. Would be nice to just have a quick link that would bypass one or some of these steps. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com gives us a centralized location for communication with customers about our application's status and triggers alerts for outages, integrating seamlessly with OpsGenie. ### 8. Fast Setup and Accurate Alerts, Needs Billing Transparency **Rating:** 5.0/5.0 stars **Reviewed by:** Brendan E. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Uptime.com?** I like the accurate alert system of Uptime.com, which leads to fewer missed incidents. It's also easy to appreciate the fast initial setup. **What do you dislike about Uptime.com?** I have difficulty notifying the right team at the right time. I think Uptime.com needs to improve transparency in billing and plan changes. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to route alerts to the right team for specific issues, reducing missed incidents. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate hearing from our customers. We would like to learn more about the challenges you've experienced with notifying the right team at the right time, as well as your concerns regarding billing transparency and plan changes. Our team would welcome the opportunity to better understand your experience and gather additional details about your specific use case so we can continue improving our platform and communication processes. Please reach out to our support team at support@uptime.com so we can look into these concerns further and work with you directly to address them. ### 9. Feature-Rich with Super Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Sandris I. | IS Administrator **Reviewed Date:** December 11, 2025 **What do you like best about Uptime.com?** I like Uptime.com for its simplicity and the richness of its features. The availability of Internal Probe servers is particularly valuable, as it allows to monitor not only external services but also on-premises or isolated environments. I find adding checks to be super easy, as it's as simple as a few clicks, plus there is a huge list of Probe servers available. The initial setup of Uptime.com was also super easy. Overall, when we were searching for a monitoring product, Uptime.com provided the best value for money. **What do you dislike about Uptime.com?** Some more complex apps were not able to be used with Transaction checks. Previously, it was not able to detect correctly website elements if specific frameworks were used. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com is great for monitoring website global availability. It checks service availability from multiple locations. The simplicity of adding checks with a few clicks and a huge list of probe servers is beneficial. Internal Probe servers allow monitoring on-premises or isolated environments, enhancing resource oversight. ### 10. Simple Setup, Effective Monitoring and Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Michael G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Uptime.com?** I use Uptime.com to monitor my websites and really appreciate its notification feature for sys admins about outages. The platform is really simple and understandable, which is great. I like the nice UI/UX, as everything is straightforward and easy to navigate. The initial setup was easy, and that made transitioning from our self-hosted solution a breeze. **What do you dislike about Uptime.com?** Nothing **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to monitor my websites, understand what's online, and get notifications for sys admin about outages. ### 11. Best monitoring tool for small and medium enterprises with 100% visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Uptime.com?** Uptime.com provides a highly reliable and comprehensive monitoring platform that is easy to scale across multiple environments and services. The alerting is consistent and timely, the dashboards are intuitive, and the variety of check types allows us to monitor everything from basic HTTP endpoints to complex multi-step transactions. I especially appreciate the clarity of reporting, SLA tracking, and the flexibility to customize alert rules and contact groups. Overall, it has significantly improved our ability to detect incidents early and maintain visibility across our infrastructure. **What do you dislike about Uptime.com?** While the platform is strong overall, a few areas could be improved. The UI can feel slightly cluttered when managing a large number of monitors, and bulk editing or reorganizing checks sometimes requires more steps than expected. Historical reporting is good but could offer more granular filtering and customization options. Additionally, integrations are solid, but advanced configuration for alert routing or automation could be more intuitive. None of these are blockers, but enhancements here would streamline day-to-day operations even further. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com helps us identify service issues early and reduce customer-impacting downtime. It provides reliable, real-time visibility into the health of our applications, APIs, DNS records, and SSL certificates—areas where failures can be difficult to detect quickly without a unified monitoring platform. The automated alerts and SLA tracking streamline our incident-response process, allowing teams to react faster and with better context. As a result, we maintain higher service availability, resolve issues more efficiently, and proactively address performance or configuration problems before they escalate. ### 12. More than I expected **Rating:** 5.0/5.0 stars **Reviewed by:** David P. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Uptime.com?** We were using a competitor prior to coming to Uptime.com. We needed a few more features and after going through the demos and seeing what was being offered and speaking with the customer support team, I quickly understood the value of Uptime. The flexibility of being able to create and monitor virtually anything and display the status on a self created Status screen is what I value most. Also, being able to creating 1-minute monitors from many different locations within the US to help identity networks issues vs a real problem is an outstanding feature and so easy to implement. Well done Uptime! **What do you dislike about Uptime.com?** Uptime.com is a serious tool that you must be willing to invest in. **What problems is Uptime.com solving and how is that benefiting you?** We needed a tool to provide our customers a view into our service availability and help prove our SLA from a third party point of view. We also needed a tool for our internal team to immediately know if a problem is occurring with our service vs some other network reachability problem. Uptime solves both of these issues for us. ### 13. Immediate Alerts Make Uptime.com Indispensable **Rating:** 5.0/5.0 stars **Reviewed by:** yasi g. | Marketing Manager **Reviewed Date:** February 11, 2026 **What do you like best about Uptime.com?** I use Uptime.com for tracking the downtime on our blog and I find the immediate alert feature incredibly helpful. It's great because sometimes the alert comes after business hours, giving me an extra layer of security to share with the engineering team. The automated email alert that comes directly to my inbox is invaluable for knowing when our site goes down. Additionally, the initial setup was simple and took only a few seconds. **What do you dislike about Uptime.com?** Nothing comes to mind **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to track our blog's downtime. I get an immediate alert if it's down, even after hours, adding a security layer for my team. The automated email alerts directly to my inbox keep me updated on site status. ### 14. Reliable monitoring tool with excellent alerting features **Rating:** 5.0/5.0 stars **Reviewed by:** Alessio D. | Cybersecurity Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Uptime.com?** What I appreciate most about Uptime.com is its reliability and ease of use. The platform provides clear, real-time visibility into the status of our websites and services, with detailed reports and customizable dashboards. I also value the flexible alerting system, which ensures that the right people are notified immediately through multiple channels (email, SMS, Slack, etc.). The setup was straightforward, and the customer support team has always been responsive and helpful when needed. Overall, it gives me confidence that potential downtime is detected before it becomes a serious issue. **What do you dislike about Uptime.com?** While Uptime.com is very effective, there are a few areas for improvement. The pricing model can become a bit high for smaller teams that need advanced features. Some reports could also offer deeper historical analysis and more customization options to make trend monitoring easier. Additionally, the mobile app works fine but could be more intuitive and offer the same depth of data as the desktop version. These are minor drawbacks, but refining them would make the overall experience even better. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com helps us proactively identify website or service outages before they affect our end users. It continuously monitors availability, performance, and response times from multiple locations worldwide, which allows us to detect regional or ISP-specific issues that we would otherwise miss. By having timely alerts and detailed incident reports, we can reduce downtime, meet SLA requirements, and provide a better user experience. It also saves the team valuable time by centralizing monitoring and notifications, so we don’t have to rely on manual checks or multiple tools. ### 15. Comprehensive Monitoring with Real-Time Alerts and Global Coverage **Rating:** 5.0/5.0 stars **Reviewed by:** Prasanth P. | Senior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Uptime.com?** Website & API Monitoring - Monitors websites, APIs, SSL certificates, and web transactions with real-time alerts for downtime or performance issues. Global Network - 80+ monitoring locations worldwide to test availability and response times from multiple geographic points. Real User Monitoring (RUM) - Tracks actual visitor experiences and performance metrics from real users on your site. Transaction Checks - No-code monitoring of multi-step processes like logins, registrations, and checkout flows. Private Location Monitoring - Deploy monitors behind firewalls to track internal systems and private cloud infrastructure. Cloud Status Checks - Monitors 1,200+ third-party services (AWS, Azure, etc.) and alerts you when they post incidents. Unlimited Alerts - Instant notifications via email, SMS, Slack, voice calls, Discord, MS Teams, and other integrations. Customizable Dashboards - Unlimited dashboards with real-time performance data and comprehensive uptime statistics. Status Pages - Public-facing pages to communicate incidents, maintenance schedules, and service status to customers. SLA Reporting - Automated reports scheduled daily, weekly, or monthly to track service level agreement compliance and uptime percentages. **What do you dislike about Uptime.com?** Location-Specific Reporting - It can be difficult to quickly identify which specific monitoring server reported a problem, making it harder to distinguish between real outages and regional network issues. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com gives businesses peace of mind by detecting problems immediately, allowing fast resolution, and keeping everyone informed - transforming downtime from a crisis into a manageable incident. ### 16. Great product which has come a long way! **Rating:** 5.0/5.0 stars **Reviewed by:** Inderpal A. | Senior Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Uptime.com?** Always been a fan of the dashboard's UI - the new additions have also been good and easy to navigate. Ease of Integration with 3rd party such as Retool. The custom support has always been brilliant - Chinedu has always looked after us and our queries. Number of calls we can make is really nice, some of our checks run every 5 mins daily and this has been very quick to identify issue with suppliers, sometimes even before the supplier knows about it! **What do you dislike about Uptime.com?** I would love it if there was conditional logic available, for example, our website renders differently based on geo location. If geolocation = x, then check for something, otherwise check for something else. I think this addition would be very powerful. Although I see Webhook now available as a monitoring check, I would like it if we could expose an endpoint in Uptime so that we could send a ping to, which triggers an alert if the webhook receives a request. **What problems is Uptime.com solving and how is that benefiting you?** Monitoring of 3rd party suppliers, and also internal processes. Checks endpoints are responding and not timing out, monitors feeds are being updated regularly. This helps us identify and rectify when issues occur, quickly. ### 17. Reliable API Monitoring with Great Reporting Features **Rating:** 5.0/5.0 stars **Reviewed by:** Arron B. | Senior Technical Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Uptime.com?** We've been using Uptime.com for just over six months now to monitor the performance and availability of our API, and it has quickly become a critical part of our infrastructure. One of the standout features for us has been the ability to auto-generate SLA reports for our clients. This saves time and adds a layer of transparency and professionalism to our service. The platform provides clear, actionable metrics on API performance, and the alerting system ensures we're immediately notified if anything goes wrong. We also really appreciate the flexibility Uptime.com offers when it comes to setting up custom alerts and escalation processes—especially being able to tailor them based on the time of day. This helps us stay responsive and reduce downtime. If there’s one area for improvement, it would be the customization options for alert emails. A bit more control over the formatting and content would make a great tool even better. Overall, I would highly recommend Uptime.com to any team looking to monitor the health of their APIs or web services. It’s reliable, feature-rich, and plays a vital role in our ability to deliver consistent service to our users. **What do you dislike about Uptime.com?** If there’s one area for improvement, it would be the customization options for alert emails. A bit more control over the formatting and content would make a great tool even better. **What problems is Uptime.com solving and how is that benefiting you?** We really appreciate the flexibility Uptime.com offers when it comes to setting up custom alerts and escalation processes—especially being able to tailor them based on the time of day. This helps us stay responsive and reduce downtime. ### 18. Fast Setup, But Needs Better Outage Detection **Rating:** 4.5/5.0 stars **Reviewed by:** Spencer W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Uptime.com?** I like Uptime.com for its quick and simple setup process for monitoring services. It's fast and easy to get everything running, which makes it valuable for tracking the performance and availability of backend services. **What do you dislike about Uptime.com?** I face long delays in detecting outages across the system, which is frustrating. Also, the onboarding experience for new employees could use some improvement. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com for API monitoring to track performance and availability. It solves the problem of long delays in detecting outages. I appreciate the quick and simple setup process for monitoring services. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We value your feedback regarding outage detection and onboarding improvements. We would like to better understand the issues you have encountered, including the situations where detection delays occurred and what aspects of the onboarding process could be improved for your team. We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. We appreciate the opportunity to review your feedback and work toward providing a better experience. ### 19. Simple, Reliable Platform with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Uptime.com?** Simple interface, reliable platform and great support **What do you dislike about Uptime.com?** Haven't had any significant issues - only issue was a false downtime detection from a certain country's servers **What problems is Uptime.com solving and how is that benefiting you?** Tracking any downtime of our servers, and alerting us to issues with servers or services that are down (plus DNS or SSL expiries) ### 20. Seamless Monitoring with Uptime.com **Rating:** 5.0/5.0 stars **Reviewed by:** Zeeshan R. | Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Uptime.com?** I use Uptime.com for monitoring, and it does a fantastic job of monitoring multiple websites from different locations. I love how easy it is to use and configure, making the initial setup very easy. The layout is nice, and it offers a cheaper and easier-to-configure alternative to AWS monitoring. **What do you dislike about Uptime.com?** nothing i can think of **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com monitors multiple websites from different locations, is cheaper, and is easier to configure than AWS monitoring. It's also easy to use and set up, with a nice layout. ### 21. Effortless Uptime Monitoring, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Uptime.com?** I like how easy it is to use and set up health checks for various endpoints with Uptime.com. It's especially helpful since we have multiple endpoints that need to be monitored. Using this service ensures our endpoints are online and notifies us of any downtime. It also allows us to complete reporting for those endpoints, which we can then provide to our customers, showing the guaranteed uptime for specific time periods. **What do you dislike about Uptime.com?** N/A **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com ensures our endpoints are online, alerts us to downtime, and helps us report uptime to customers. It's easy to set up health checks for multiple endpoints. ### 22. Dependable Monitoring with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Slavomir S. | Cloud Engineer, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Uptime.com?** I like how easy Uptime.com is to use, which significantly simplifies our operations by allowing us to effectively track our status pages and notify customers about any scheduled maintenance. This usability is crucial, as it ensures that our team can manage tasks without unnecessary complications. Additionally, I appreciate how responsive the support team is at Uptime.com. Whenever we have encountered issues or needed assistance, their quick and effective responses have been invaluable in keeping our systems running smoothly. The overall service provided by Uptime.com stands out as well, offering a comprehensive solution that meets our monitoring and notification needs efficiently. **What do you dislike about Uptime.com?** I found an issue with the status maintenance page setup, as it was not configured correctly. This misconfiguration created inconvenience, and I believe it could have been prevented with better checks or improvements. Additionally, better documentation would have been helpful to ensure that we could set up everything in the correct manner. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to track status pages and notify customers of maintenance, which solves our monitoring needs by providing alerts and tracking solutions. ### 23. Reliable Monitoring and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew D. **Reviewed Date:** January 26, 2026 **What do you like best about Uptime.com?** I find Uptime.com very reliable and easy to use. It does exactly what they say it will do, and the GUI is simple and easy to understand on first use. I also appreciate the feature that lets me configure a user login to ensure that sites aren't just up and running but can also receive and process login requests. **What do you dislike about Uptime.com?** I honestly cannot think of anything that I dislike about Uptime. It does everything that I need it to do in order to assist me with my daily responsibilities. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com alerts me if a public site or service is down, and I can check historical logs for performance. It provides reliable and easy-to-use monitoring, including testing login functionality of sites. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We are glad to hear that Uptime.com is meeting your needs and supporting you with your daily responsibilities. We would still like to learn more about your overall experience and any feedback you may have that could help us continue improving the platform. We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you. ### 24. Cost-Effective, User-Friendly Monitoring with Quick Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Uptime.com?** I appreciate Uptime.com for being incredibly cost-effective compared to other tools, offering excellent value for its features and services. The user-friendly interface makes it easy for me to navigate and utilize the platform efficiently for monitoring my application's availability and login status. I value how quickly the support team responds to any issues I encounter, providing prompt resolutions and demonstrating a commitment to customer satisfaction. They are open to implementing new features that I request, showing a willingness to adapt and improve the service based on customer feedback. Additionally, Uptime.com seamlessly integrates with tools I already use, like PagerDuty and Slack, enhancing its utility and fit within my existing workflow. **What do you dislike about Uptime.com?** I find the 10-minute interval for transaction checks to be problematic. If my application experiences a brief downtime of 2-3 minutes and a check happens to trigger during that time, it results in a failed check. Even if the application is back up in the next 2-3 minutes, the failed status remains until the next check runs 10 minutes later. It would be beneficial if there was an option to re-run a check once an issue is resolved to reduce reported downtime. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com for monitoring my application's external availability, ensuring login checks and detecting downtime efficiently with cost-effectiveness, user-friendly UI, and responsive support. **Official Response from Anna White:** > We appreciate your feedback. If you need any assistance or need to explore some additional features, please reach out to our Support Team at https://support.uptime.com/hc/en-us/requests/new ### 25. Uptime is simple yet easy platform to check uptime of you website **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Uptime.com?** Private Location Monitoring (PLM) now natively integrated with Secure Vault, which lets us securely encrypt and store credentials for checks behind firewall **What do you dislike about Uptime.com?** I think all is okay, nothing that i'm aware of at this time **What problems is Uptime.com solving and how is that benefiting you?** It's simple to setup monitoring of numerous url monitoring and and really easy to use UI **Official Response from Anna White:** > Thank you! We appreciate your feedback ### 26. Efficient Alerts with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Vishnu P. | Cloud Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Uptime.com?** I use Uptime.com as an admin to monitor daily alerts, and I really appreciate getting quick alerts through email and integration with Teams. I also like the auto-resolve capability, which allows us to provide some setup instructions and resolve alerts automatically. The initial setup was very easy. **What do you dislike about Uptime.com?** I think Kubernetes pod alerts need improvement, specifically needing pod health info with CPU and memory alerts. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to monitor daily alerts, get fast alerts and health checks, and it integrates with Teams. I like the auto-resolve feature, which helps resolve alerts based on setup instructions. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with Kubernetes monitoring and better understand the improvements you would like to see with pod alerts. We would like to gather more details around the type of pod health information you need, including CPU and memory alerting requirements, and how these additional insights would help you manage your environment more effectively. We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. ### 27. Quick Uptime Alerts and Clear Downtime Information **Rating:** 4.0/5.0 stars **Reviewed by:** Pooja K. | Cloud and data ops specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Uptime.com?** Easy to use. easy to implement uptime customer support is 24/7 on basic daily work i use uptime . Uptime taken a quick action once any application down and give us proper information , easy to integrate. **What do you dislike about Uptime.com?** new version is so complicated to understand and process is so long to scheduled any downtime oinformation .r to search any cluster **What problems is Uptime.com solving and how is that benefiting you?** Uptime taken a quick action once any application down and give us proper information , **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with the new version of Uptime.com, particularly around scheduling downtime, managing information, and searching for clusters. We would like to better understand which parts of the workflow feel complicated or time-consuming so we can look for ways to improve the experience. We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you. ### 28. Flexibility and reliability, the two main features of Uptime **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea G. | IoT consultant and Scrum Master, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2021 **What do you like best about Uptime.com?** We have been customers of Uptime for four years now, and we are delighted with the service offered. Its main features are the flexibility - guaranteed by many executable test types - the ease of use (you don't need to be an engineer to use the platform), and the peace of mind you get knowing that a serious and reliable company monitors your services. **What do you dislike about Uptime.com?** At this time, we have nothing of note to report. **What problems is Uptime.com solving and how is that benefiting you?** We needed to monitor the reachability of our services and provide detailed reports on the SLAs we guarantee to our customers. On both fronts, Uptime proved capable of satisfying our needs, today we have a customized and public dashboard that allows our customers to know the operating status of the platform, and we automatically send, every month, a report that guarantees the respect of the SLAs. **Official Response from Anna White:** > Thank you for sharing your positive feedback Andrea! We value your insights about the platform and we're happy to be of service. ### 29. Efficient Website Monitoring with Clean UI and ROI **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Uptime.com?** I love the ability to install and use the iphone app **What do you dislike about Uptime.com?** Just the configuration tool for making a user login test. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to automate manually checking our public websites' uptime and performance, which saves us time and resources. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with the configuration tool for creating user login tests and see how we can improve it for you. We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. ### 30. Effortless Monitoring with Uptime.com **Rating:** 4.5/5.0 stars **Reviewed by:** Christoffer P. **Reviewed Date:** December 05, 2025 **What do you like best about Uptime.com?** I like that Uptime.com is easy to use and that their pricing is very fair. I appreciate the ability to perform both simple HTTP checks and more complex flows that verify specific functionalities in our production setup. The status page is very easy to set up and use, which is a big plus for me. Additionally, the initial setup was super easy; we started with basic HTTP endpoint checks and expanded to more advanced flows. **What do you dislike about Uptime.com?** I kind of wish there was a functionality to import Cypress/Selenium/Puppeteer tests that are already written and used in our E2E testing. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com for uptime checks and status pages with alerts via SMS, Slack, and phone. It alerts us instantly when critical issues occur, letting us respond fast. It's easy to use, fairly priced, and supports complex functionality checks. ### 31. Strong DevOps with Terraform and a Kubernetes Operator, Though Still Evolving **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Uptime.com?** The "devops" implementation with terraform and now with a kubernetes operator. **What do you dislike about Uptime.com?** It's complicated to repons to that. They have probably lot of feature I doesn't have test. Maybe an HAR implementation ? **What problems is Uptime.com solving and how is that benefiting you?** We have multiple http check, it's important to have multiple provider on multiple region to ensure a correct metrics **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with our available features and your interest in additional capabilities, such as HAR implementation, and see how we can improve it for you. We appreciate your feedback and would like to better understand the tools and functionality that would be most valuable for your monitoring needs. We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. ### 32. Reliable Uptime Monitoring with Easy Integrations **Rating:** 3.5/5.0 stars **Reviewed by:** Simon W. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2025 **What do you like best about Uptime.com?** I really appreciate Uptime.com for its easy integrations with other tools. This seamless connectivity streamlines our workflow and enhances the value Uptime.com brings to our operations. Especially, the integration with Incidental IO is excellent, making it a go-to choice for our monitoring needs. Additionally, the initial setup was very easy, which was a significant plus when transitioning from our previous solution. This efficiency in onboarding has allowed us to maximize the software's functionalities without any major technical hurdles. **What do you dislike about Uptime.com?** I experienced an incident where the stability of Uptime.com was impacted. Although it was not ideal, it appeared to be a rare occurrence as it only happened once in the last year. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to monitor uptime and performance issues proactively, ensuring users do not discover downtime first. It integrates smoothly with tools like Incidental IO, enhancing its value in my workflow. ### 33. Reliable Monitoring with Exceptional Support **Rating:** 4.0/5.0 stars **Reviewed by:** Tomas P. **Reviewed Date:** January 15, 2026 **What do you like best about Uptime.com?** I really like Uptime.com for its fair pricing and very fast support. Whenever I've had issues, they've been resolved quickly, often with the help of the account manager. I was impressed when the account manager replied to my email in just 7 minutes. The demo provided is great as well, and the initial setup was pretty easy. I used my personal AI tool to assist with the first configurations of monitors. **What do you dislike about Uptime.com?** I think it would be valuable to have crypto payment options. I didn't like the email check up when registering, that the registration process was held. **What problems is Uptime.com solving and how is that benefiting you?** With Uptime.com, I always know if my website is up and if we have loading issues. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with the registration process and payment options. We would like to better understand the challenges you encountered during account setup, including the email verification process, as well as your interest in additional payment methods such as cryptocurrency options. We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. ### 34. Easy Setup and Updates, But Needs External Service Status Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Uptime.com?** Uptime monitoring/checks and status pages are very easy to configure and update. Team members can get up to speed quickly on how to add checks, components, incidents and maintenance events. I've also been very impressed with the responsiveness of the Uptime Support team when we have needed assistance. **What do you dislike about Uptime.com?** The only thing I see lacking at this point in the Uptime status pages, is a way to add links to commonly used external services -- for example, cloud service provider status pages, or third-party providers that integrate with our product. Sometimes these external services can be experiencing issues which impact our client sites -- so it would be great if users could just see that one of those publicly available status pages is showing an active incident or maintenance which may be affecting their site. **What problems is Uptime.com solving and how is that benefiting you?** Uptime site monitoring allows our Cloud support team to respond to potential issues before customers submit tickets -- and often before the issues are noticeable on their site. We are also using Uptime for internal status pages, to keep our internal teams informed about incidents and planned maintenance. We plan to also use external status pages in the future. Both the monitoring and the status pages are improving customer satisfaction and efficiency for our support teams. ### 35. Easy to Use, Quick to Implement, and Helpful Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Vinayak K. | Cloud Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Uptime.com?** Easy to use and easy to implement. Customer support is helpful, and it’s also easy to use frequently, Multiple feature of avaible , easy for integration **What do you dislike about Uptime.com?** Uptime sometimes loads very slowly, and it also has fewer AI features than I expected. **What problems is Uptime.com solving and how is that benefiting you?** When an external link goes down, the uptime monitoring provides detailed alert information. Easy to implement other apps like team, outlook and jira **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with the platform performance and AI capabilities, and better understand the situations where you have noticed slower loading times or areas where additional AI features would be most valuable. We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you. ### 36. Simple Setup, Reliable Service, and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Uptime.com?** Uptime.com provides a niche service that is simple to setup and use. The cost is reasonable, support is outstanding, and the service is reliable. **What do you dislike about Uptime.com?** Navigating the GUI can be a little tricky, but you get the hang of it pretty quickly. Honestly that's about it. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com helps us monitor our public facing services from a reliable external host. It's integrated with our monitoring/alerting stack to provide real-time alerts when a service is offline. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn more about your experience navigating the Uptime.com interface and identify any areas where we can make the platform easier to use. We appreciate your feedback and are glad to hear that the interface becomes more familiar over time. We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. We would appreciate the opportunity to better understand your experience and gather any suggestions you may have. ### 37. Comprehensive Monitoring with Fast Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Zoe T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2026 **What do you like best about Uptime.com?** I like Uptime.com for its comprehensive monitoring capabilities for websites, servers, and infrastructure. The initial setup was fast. **What do you dislike about Uptime.com?** I find the mobile push notifications need enhanced reliability. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com for performance benchmarking across different global locations. It provides comprehensive monitoring for website, servers, and infrastructure, but it doesn't benchmark against past trends. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about the issues you’ve experienced with the reliability of mobile push notifications and see how we can help improve this for you. Our team would love the opportunity to better understand the behavior you’re seeing and gather additional details from your use case. We have a few questions and ask that you please reach out to our support team at support@uptime.com, to allow us to continue looking into this for you. ### 38. Reliable Monitoring with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Uptime.com?** I use Uptime.com for page speed monitoring to analyze loading time and optimize performance. I like the wide range of monitoring checks the platform offers. The initial setup was smooth, which I appreciate. **What do you dislike about Uptime.com?** I think Uptime.com could improve the accuracy of their alerts to reduce false positives. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com for page speed monitoring to analyze loading times and optimize performance; it shows website response times. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We value your feedback regarding alert accuracy and would like to better understand your experience with false positives. Understanding when and how these alerts occur helps us identify opportunities to improve the reliability and effectiveness of our monitoring. We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. We would appreciate the opportunity to review your feedback in more detail and see how we can better support your monitoring needs. ### 39. Reliable site monitoring with customer oriented support team **Rating:** 5.0/5.0 stars **Reviewed by:** Oleg S. | DevOps, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2021 **What do you like best about Uptime.com?** Support team responding with good technical background. We saw a number of false positives in past but that happens quite rare and uptime team seems to stay on top of it. We using this product for a while for monitoring external services and are quite happy with it. Implementation is very smooth and easy, it supports necessary external tools for monitoring which compliment extensive internal monitoring. **What do you dislike about Uptime.com?** Not found downsides from product side or missing features **What problems is Uptime.com solving and how is that benefiting you?** External monitoring of our sites and running some synthetic checks/dns/ssl/smtp for our products in pair with our internal monitoring tools help detect and diversify false-positives from real issues. Currently this solution fully solving our business needs. ### 40. Efficient Monitoring with Great Support and Alerts **Rating:** 4.5/5.0 stars **Reviewed by:** Luimbe D. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Uptime.com?** I find Uptime.com really easy to use and it's simple to organize observed assets. User access is straightforward, making it easier for the team to manage tasks. The support is very good, which gives us confidence in using the service. I also appreciate the status pages and subscriptions for alerts, as they enhance our ability to monitor system uptime and communicate reliability effectively. **What do you dislike about Uptime.com?** We found a different solution for observing assets on-premises. The expense is far greater for monitoring assets behind a VPN. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com for observability of uptime, helping to understand system availability and host a status page showing reliability. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with monitoring on-premises assets and better understand the challenges you encountered when monitoring resources behind a VPN. We would like to learn more about your specific requirements, the cost considerations involved, and how we can improve our capabilities for these types of environments. We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. ### 41. Effortless Website Monitoring Made Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Uptime.com?** I use Uptime.com because it is easy to use and very user-friendly. The portal is also very easy to set up, allowing me to easily set up my website to monitor. Uptime.com makes the whole process very simple and straightforward. **What do you dislike about Uptime.com?** nothing **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to monitor our websites externally, which is great. It's incredibly easy to set up and user-friendly, allowing me to easily monitor my website. ### 42. Flexible online software with great user interface. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Uptime.com?** The flexibility of each contact. You can set on call hours and therefore decide who receives the alerts at any given time or day. **What do you dislike about Uptime.com?** You can't by SMS credits outside of the monthly subscription. Once you have used your monthly SMS credits you have to upgrade to a higher level tier which makes the software potentially a lot more expensive than other solutions. **What problems is Uptime.com solving and how is that benefiting you?** We need to know in a timely manner when any of our clients websites are not responding or are crashing. This allows us to then take action. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We appreciate you sharing your feedback regarding SMS credits and subscription options. We would like to better understand your experience and learn more about how additional SMS credit purchasing or alternative plan options would better meet your needs. We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you. ### 43. Instant Alerts with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Mohd D. **Reviewed Date:** January 27, 2026 **What do you like best about Uptime.com?** I like that I get instant alerts from Uptime.com so I can fix the problem promptly. It gives me specific errors, like what's wrong, so I can address the issue effectively. Also, the initial setup is very easy; it's simple. **What do you dislike about Uptime.com?** One time I got a false positive when there was some error, and my every site got alerts, which was false positive. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to monitor my checkout pages. It alerts me via phone and email if there's any problem, enabling me to fix issues promptly. Additionally, it provides specific error details for quicker resolution. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with alerts and the false positive incident you encountered. We would like to better understand what happened, how it impacted your monitoring, and identify ways we can help improve alert accuracy and reliability. We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you. ### 44. Second-to-None Setup Support That Truly Listens **Rating:** 5.0/5.0 stars **Reviewed by:** Fay A. | Technical Integrations Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Uptime.com?** The customer service during the setup process was second to none! They helped us so much getting everything setup, including status pages, alerts, monitoring etc. Any suggestions they take on board, it really feels as though they listen. **What do you dislike about Uptime.com?** The only small criticism would be the inability to fully personalize the status page, it would be great to be able to really enhance this for out business needs. **What problems is Uptime.com solving and how is that benefiting you?** Having quicker response times to inform developers of issues. Being able to communicate with our customers faster when we have critical incidents. More transparency across the board for our APIs. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with status page customization and better understand the specific personalization options that would be most valuable for your business needs. We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you. ### 45. Fast Setup and Robust Monitoring, Minor Alert Logic Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Travis K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Uptime.com?** I use Uptime.com for RUM and it has ability to monitor from multiple global location. **What do you dislike about Uptime.com?** I struggle with the inability to identify performance bottlenecks quickly. I also think it could improve by adding better recheck logic before sending alerts. **What problems is Uptime.com solving and how is that benefiting you?** Helps to find difficulty measuring page load speed consistently. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about the challenges you’ve experienced with identifying performance bottlenecks quickly, as well as your feedback regarding improved recheck logic before alerts are sent. Our team would love the opportunity to better understand your use case and see how we can help improve your experience. We have a few questions and ask that you please reach out to our support team at support@uptime.com, to allow us to continue looking into this for you. ### 46. Easy to Implement, Always-On Support, and Feature-Rich **Rating:** 4.0/5.0 stars **Reviewed by:** Vidhyashree M. | Cloud & Data Ops Specialist.I, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Uptime.com?** Easy to use uptime. Very easy to implement. All time customer support In a Day 8-9hr used. Multiple features are available. Very easy to integration. **What do you dislike about Uptime.com?** New version dificult to use as compare to old version uptime. **What problems is Uptime.com solving and how is that benefiting you?** Immediately detect when an external URL's goes down. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with the new version of Uptime.com and better understand what you find more difficult to use compared to the previous version. We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you. ### 47. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Razvan A. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Uptime.com?** We have been with Uptime for a few years now, and seen a continuous improvement and addition of new features (the price crept up a little as well, but oh well, post Covid world...) The system is available (I get from time to time messages that certain probe servers are down, but it never affected us directly) It gives very few false alerts (I think I got one in all these years), and is always alerts us when a server goes down, it never missed. I have interacted a few times with their customer service and they were always helpful. The various Contacts options allow us to send emails directly to the customers, if their specific server goes down. They have (relatively) recently improved the graphs and the retention. We make use of both the http and the API checks. **What do you dislike about Uptime.com?** The only thing I dislike is that it does not remember how many checks to list in Monitoring - it always defaults to 10. I would prefer it to stay on what I selected earlier, in the same session (e.g. 50). **What problems is Uptime.com solving and how is that benefiting you?** It alerts if the response time of the web server goes over a certain threshold, indicating a problem, or unavailability. ### 48. Simply a great external monitoring solution **Rating:** 5.0/5.0 stars **Reviewed by:** Charlie R. | Director, Network Operations, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Uptime.com?** Uptime.com offers a clean, intuitive interface that makes it easy to set up and manage monitoring checks. The dashboard is well-organized, with real-time data and visualizations that are easy to interpret. Setting up HTTP(S), DNS, and SSL checks takes just a few clicks, and the platform supports advanced configurations like custom headers, content matching, and multi-step transactions without requiring a steep learning curve. **What do you dislike about Uptime.com?** Pricing is a bit steep but provide an overall good value. The only billing method currently is by credit card and there isn't a way to establish a Corporate account for invoicing and payment by other methods. **What problems is Uptime.com solving and how is that benefiting you?** Back in 2020, the Network team needed to address external monitoring and providing a realistic UE for our websites. Our current monitoring tool was limited to internal probing and had some shortcomings in website transaction monitoring. With Uptime.com, not only did we address the website problem but we were able to monitor a hosted SAAS application for a call center. We were able to gain real time alerts ahead of third-party support for this application. ### 49. User-Friendly Setup, But Limited Customization for Complex Monitoring **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Uptime.com?** It's user friendly and does not require high technical skills to setup an alert/monitoring **What do you dislike about Uptime.com?** It's very templated and loses the ability to be more customized for complex monitoring **What problems is Uptime.com solving and how is that benefiting you?** it's solving our problem of multiple users accessing the UI/monitoring with no cost at all that other platforms charged per seat **Official Response from Elias Laham:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would really like to learn more about your complex monitoring expectations. We do have a variety of monitoring checks that may be what you are looking for and have been missed along the way. If you would like to reach out to Support@uptime.com, we would love to try and assist further. ### 50. It has been useful and has served us well. Good value! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Uptime.com?** The platform is straightforward and easy to use, and it is easy to setup and test monitors. There are a lot of options regarding *what* to monitor. I like the ability to schedule maintenance mode. **What do you dislike about Uptime.com?** No real downsides. I would like to see a way to retroactively turn on maintenance mode for an alert. I would also like to see more suggestions about what kinds of things I should monitor for a particular kind of system or device. **What problems is Uptime.com solving and how is that benefiting you?** We have external-facing services and we want to get notified when they are not available or not behaving properly. This has to be an external service, because otherwise any failure related to connectivity will block the notifications. Uptime.com has solved that dilemma for us, at a reasonable cost with very little ongoing care-and-feeding needed. ## Uptime.com Discussions - [What is Uptime.com used for?](https://www.g2.com/discussions/what-is-uptime-com-used-for) - [Is it planed to upload files via transaction check?](https://www.g2.com/discussions/37875-is-it-planed-to-upload-files-via-transaction-check) - 1 upvote - [Can i use this to monitor unresponsive websites after a set time?](https://www.g2.com/discussions/37810-can-i-use-this-to-monitor-unresponsive-websites-after-a-set-time) - 1 upvote - [Do the monitoring plans come with unlimited tests on each check?](https://www.g2.com/discussions/frequency-of-checks) - 1 upvote - [View Uptime.com pricing details and edition comparison](https://www.g2.com/products/uptime-com/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+12%3A04%3A27+-0500&secure%5Bsession_id%5D=469a2c14-cbe4-4512-bfd7-b08770b83f50&secure%5Btoken%5D=0d3848a49c627c8bf305bbce65ec5108bc0dadc436b3081cd9f7513488aa57cb&format=llm_user) ## Uptime.com Integrations - [Cachet](https://www.g2.com/products/cachet/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Geckoboard](https://www.g2.com/products/geckoboard/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [ilert](https://www.g2.com/products/ilert/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Klipfolio](https://www.g2.com/products/klipfolio/reviews) - [Logz.io](https://www.g2.com/products/logz-io/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [Prometheus](https://www.g2.com/products/prometheus/reviews) - [Pushbullet](https://www.g2.com/products/pushbullet/reviews) - [Pushover](https://www.g2.com/products/pushover/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews) - [Status.io](https://www.g2.com/products/status-io/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [Telegram Bot](https://www.g2.com/products/telegram-bot/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Uptime.com Features **Functionality** - Baseline - Alerting - Multi-Site Monitoring - Reporting - Multi-Channel Alerting - Location Insights **Generative AI** - AI Text Generation **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Website Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Uptime.com Alternatives - [UptimeRobot](https://www.g2.com/products/uptimerobot/reviews) - 4.7/5.0 (297 reviews) - [Site24x7](https://www.g2.com/products/site24x7/reviews) - 4.6/5.0 (432 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (714 reviews)