Compare Freshping by Freshworks and Uptime.com 
Featured Products
At a Glance
Market Segments
Small-Business (80.0% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Free Per Year
Starting at $7.00 Per Month
Freshping by Freshworks
Star Rating
(994)4.6 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Per Year
Browse all 3 pricing plansUptime.com
Star Rating
(341)4.6 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $7.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Freshping by Freshworks excels in its ease of setup, with users appreciating the straightforward process to get monitoring up and running. Many highlight the clean and useful dashboards that make tracking performance intuitive.
- Users say that Uptime.com stands out for its 24/7 customer support, which is a significant advantage for businesses that require immediate assistance. Reviewers mention that the support team is quick to respond and provides detailed information when applications go down.
- According to verified reviews, both products have similar star ratings, but Uptime.com has a higher overall G2 Score, indicating a stronger user satisfaction level. This is reflected in the recent feedback praising Uptime.com for its reliable and flexible monitoring checks across various protocols.
- Reviewers mention that Freshping's email notifications and reporting features are particularly well-received, with users enjoying the responsiveness of alerts and follow-ups, which helps them stay informed about their website's performance.
- Users highlight that Uptime.com offers a more comprehensive set of features for real user monitoring, allowing businesses to identify performance bottlenecks effectively. This capability is crucial for enhancing user experience, as noted by several reviewers.
- G2 reviewers report that while Freshping is favored by small businesses for its free entry-level pricing, Uptime.com’s starting price of $7.00 is seen as a worthwhile investment for mid-market companies looking for robust monitoring solutions.
Pricing
Entry-Level Pricing
Freshping by Freshworks
Sprout
Free
Per Year
Our forever-free option. Get 50 checks in 1-minute intervals, monitoring from 10 locations across the globe, access to 10 users, integrations, and more.
- 50 Checks at 1-minute intervals
- Monitoring from 10 global locations
- 5 public status pages
Uptime.com
Website Monitoring
Starting at $7.00
Per Month
- Uptime Monitoring
- Transaction Monitoring
- API Monitoring
Free Trial
Freshping by Freshworks
No trial information availableUptime.com
No trial information availableRatings
Meets Requirements
9.0
716
9.1
272
Ease of Use
9.4
727
9.3
277
Ease of Setup
9.5
621
9.1
245
Ease of Admin
9.3
622
9.0
197
Quality of Support
8.8
443
9.3
219
Has the product been a good partner in doing business?
9.2
469
9.3
175
Product Direction (% positive)
8.5
674
9.1
257
Features by Category
Functionality
9.1
495
9.0
194
9.2
521
9.4
206
9.3
505
9.4
191
9.0
495
8.8
189
8.7
412
9.0
173
8.5
355
8.7
172
Agentic AI - Website Monitoring
Not enough data
7.2
54
Not enough data
7.4
54
Not enough data
7.5
60
Not enough data
6.9
53
Not enough data
7.0
53
Not enough data
7.1
53
Not enough data
7.4
55
Generative AI
Not enough data
6.5
49
Agentic AI - IT Alerting
Not enough data
6.4
36
Not enough data
7.0
36
Not enough data
7.1
38
Not enough data
6.6
36
Not enough data
6.1
34
Not enough data
6.6
35
Not enough data
6.6
35
Categories
Categories
Shared Categories
Freshping by Freshworks and Uptime.com are categorized as Website Monitoring
Unique Categories
Freshping by Freshworks has no unique categories
Uptime.com is categorized as IT Alerting
Reviews
Reviewers' Company Size
Freshping by Freshworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Uptime.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.2%
Computer Software
16.5%
Internet
5.6%
Marketing and Advertising
4.5%
Computer & Network Security
4.4%
Other
48.7%
Information Technology and Services
18.6%
Computer Software
16.9%
Computer & Network Security
7.3%
Financial Services
6.0%
Retail
3.7%
Other
47.5%
Discussions
Is there an API to directly report outages to Freshping?
2 Comments
SJ
I would suggest approaching in a different way. Create a page in your app, and have freshping monitor it. I don't know what technology you use, but put up a...Read more
When we will have FreshStatus integration?
1 Comment
KR
Hi Ricardo, it should be out in the next 2 months. We have started to work on it. Read more
Android/iOS enhancement
1 Comment
KR
Hi Ahmad, thank you for your support for Freshping. We are planning to do a mobile responsive UI than building an iOS or Andriod app. Mainly because we are a...Read more
Uptime.com has no discussions with answers
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