Uptime.com Reviews & Product Details

I really appreciate how reliable and accurate the monitoring is - alerts come quickly and no false positives, so I can trust the data. The dashboard is clean and easy to navigate, which made setup straightforward even for more advanced checks. I like that Uptime.com supports a wide range of monitoring types (HTTP, SSL, DNS, API, multi-step transaction flows), so I can cover everything from basic uptime to full user journeys. The reporting and SLA tracking are also valuable for giving visibility to stakeholders. Review collected by and hosted on G2.com.

Some of the more advanced features, like multi-step transaction monitoring, take a little time to learn and set up. Review collected by and hosted on G2.com.

I appreciate Uptime.com for its recognized ability to efficiently monitor the health of websites and APIs. The initial setup was very smooth and functional, which made it much easier to start using this tool compared to other products like Uptimerobot. I value the tool even more for providing a reliable monitoring experience, essential for maintaining good performance and uptime of my digital operations. Review collected by and hosted on G2.com.

I don't like the fact that Uptime.com doesn't have a location or an open company in Brazil, with a CNPJ. Review collected by and hosted on G2.com.

Direct alerts on email with integrated apps like teams and all. Review collected by and hosted on G2.com.

As of now there was nothing I dont like about uptime. Review collected by and hosted on G2.com.

The flexible pricing allows you to buy bolt ons as you grow which is perfect for smaller organisations and start ups! We recently had to increase our number of licenses and it was a real pleasure that uptime provided these at a good price. I am too used to price-gouging when you hit the top of a pricing tier and Uptime have always been fair.

Customer support has always been extremely fast, efficient and helpful.

The platform itself is reliable and easy to use and has improved significantly since we started using it. Review collected by and hosted on G2.com.

I would like more control over where the monitors are run from but not a big problem. Review collected by and hosted on G2.com.

The interface is clean and intuitive, featuring a comprehensive alerting system that includes SMS, email, and phone calls.

The SLA and performance reports are excellent for promoting transparency and are effective for daily client communication and Quarterly Reports.

The Integration and Implementation are straightforward; simply open the account and begin adding the required sites for monitoring. Please ensure that you schedule the maintenance windows as part of your weekly maintenance schedule to avoid receiving alerts.

The Customer Support Team is very responsive and has never had a challenge reaching them for any queries/issues.

We use Uptime as part of daily Monitoring for morning standup calls. Review collected by and hosted on G2.com.

Did not find any- there might be some features that require support Assistance Review collected by and hosted on G2.com.

Uptime is a lifesaver for our production support team, before Uptime we were monitoring our production sites manually or through a few automation scripts, sometime we will not get time to monitor, or sometimes scripts may get fail, we don’t know until the customer reports there was an issue with site access or performance issues, now we are out of all those issues, Uptime checks are helping us a lot, whenever there is an issue with any production site our support team will be notified with SMS, Email and Phone call and then we will immediately inform our customers and take care of the issues. Also, SLA and scheduled reports are very useful to our customers, recently we have created status pages with Uptime support team help, and it is also helping us in a great way. Overall we highly recommend using Uptime if someone is looking for Monitoring software. Review collected by and hosted on G2.com.

As per our knowledge and experience, we like everything in Uptime, there is nothing to dislike :) Review collected by and hosted on G2.com.

What stands out most is the accuracy and speed of their alerts—we’re notified instantly of any downtime or performance issues, which allows us to respond proactively before customers are even impacted. The dashboard is clean and user-friendly, making it easy for both technical teams and leadership to understand system health at a glance. Review collected by and hosted on G2.com.

Takes a bit of time to setup, learning curve for advanced features, all the advanced options (like multi-step transactions) required some trial and error. Review collected by and hosted on G2.com.

The uptime.com website is very easy to use and to add network checks. In addition, I have never experienced an outage with this service. Review collected by and hosted on G2.com.

There is nothing that I can say that I dislike about this site/service. It is truly worth every cent we invest into it. Review collected by and hosted on G2.com.

We like how flexible Uptime.com is. We can perform many actions on our checks for maintenance and analysis; we set up various types of web and network checks, and even have the ability to write Uptime configuration as Terraform code. Other providers charge way too much for something Uptime.com can do. It integrates well with our other on-call and communication systems. We don't have to worry or fiddle around too much about our setup. Review collected by and hosted on G2.com.

Sometimes managing metadata for many checks was annoying through the website, involving more clicking than desired. I would appreciate having more expressive ways to manage many checks. Review collected by and hosted on G2.com.

Intuitive UI, ability to configure and implement using the UI and API (IaC) makes the integration easy. Quick replies from customer support and very good documentation. Review collected by and hosted on G2.com.

Since we are using Uptime for long time, it is hard for us to keep up with all the new features and integrations (like SaaS tests, which we haven't tried yet). Review collected by and hosted on G2.com.