--- title: Uptime.com Reviews meta_title: 'Uptime.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 378 reviews by the users' company size, role or industry to find out how Uptime.com works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 378 scale: '5' date_modified: '2026-07-24' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Uptime.com Reviews **Vendor:** Uptime.com **Category:** [Website Monitoring Software](https://www.g2.com/categories/website-monitoring) **Average Rating:** 4.6/5.0 **Total Reviews:** 378 ## About Uptime.com Uptime.com provides comprehensive, unified visibility into the availability and performance of critical services. Monitoring tools empower engineering, operations and SRE teams to maintain oversight of their web stack and respond to outages through customizable alerting channels. Uptime.com offers a broad set of monitoring capabilities, including web, network, and email. API and transaction checks offer synthetic monitoring to perform multi-step validations of critical flows and services. Monitor public and private resources through a unified interface that streamlines configuration and alerting. Set up and customize Status Pages with your company branding to communicate incidents and maintenance to both customers and internal teams. Provide a single-page overview that shows your overall service health at a glance. Robust and customizable SLA reporting allows stakeholders to stay informed on incidents and downtime. Scheduled Reports send a breakdown of monitoring status at your chosen frequency and timing. Simple & intuitive industry leading Enterprise-grade features delivered at a fair price, that are continuously improving. Used by small and large businesses, Uptime.com's services scale to any organizational size and structure. G2, Sourceforge and TechRadar Pro have recognized Uptime.com as one of the world’s best uptime monitors for several consecutive years, including current awards. ## Uptime.com Pros & Cons **What users like:** - Users appreciate the **intuitive UI** of Uptime.com, simplifying integration and monitoring for seamless functionality. (85 reviews) - Users appreciate the **easy setup** of Uptime.com, allowing for quick and efficient monitoring implementation without complications. (53 reviews) - Users appreciate the **reliable and timely notifications** from Uptime.com, enhancing their monitoring and operational efficiency. (45 reviews) - Users appreciate the **real-time monitoring services** of Uptime.com, enhancing system health management effortlessly and effectively. (44 reviews) - Users value the **reliable monitoring** capabilities of Uptime.com, ensuring they stay updated on system performance effortlessly. (43 reviews) - Reliability (39 reviews) - Alerting System (38 reviews) - Users commend the **reliable and responsive customer support** from Uptime.com, highlighting swift resolutions and valuable assistance. (36 reviews) - Performance Monitoring (36 reviews) - User Interface (34 reviews) **What users dislike:** - Users find the **complex configuration** process tedious, leading to challenges in SSL monitoring and overall usability. (19 reviews) - Users find Uptime.com to be **expensive** , which poses challenges for small businesses and startups on a tight budget. (18 reviews) - Users experience **notification issues** with Uptime.com, facing false alerts and limited customization for alerts. (17 reviews) - Users express concern over **inadequate notifications** , facing issues with false alerts and limited customization for alert preferences. (15 reviews) - Users find the **learning curve for advanced features** of Uptime.com a bit challenging, but tutorials help significantly. (13 reviews) - Users find the **difficult setup** for SSL monitoring and lack of Android support frustrating and time-consuming. (12 reviews) - Pricing Issues (12 reviews) - Limitations (11 reviews) - Limited Customization (11 reviews) - Missing Features (11 reviews) ## Uptime.com Reviews ### 1. Useful, reliable system **Rating:** 4.5/5.0 stars **Reviewed by:** Karl M. | service desk analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Uptime.com?** the visuals, the clean cutness of the data, the spacing, the uptime colour scheme, the feedback section for past incidents **What do you dislike about Uptime.com?** There are no cons, all i need to is there in order to relay **What problems is Uptime.com solving and how is that benefiting you?** Its assisting with quick comms, an seeing if the branch has seperate issues due to uptime showing its operational ### 2. Production monitoring made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Vasile P. | SDET, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Uptime.com?** Easy to use UI, great flexibility (covering pretty much all types of requests), we're using it for monitoring our production site, web app, public APIs, GraphQL APIs **What do you dislike about Uptime.com?** Multiple windows support for synthetic tests is missing **What problems is Uptime.com solving and how is that benefiting you?** Production monitoring, critical for business ### 3. Simple, easy to use monitoring that is reliable and just works! **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew S. | Senior Director of DevOps, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Uptime.com?** It has lots of different checks available and is super easy to integrate into our other alerting and monitoring solutions. Compared to some of the other products we use it has more features and is priced better. As a software developer, I liked the API documentation and it was easy to consume. Being an email service provider, having reliable SMTP testing was also important. The transactional web testing makes sure that our login process goes uninterrupted. I also really like their status page. We were able to move off of our legacy system and integrate real-time status reporting for our customers. Our product team is looking into integrating our status reporting directly into our main portal using their APIs. **What do you dislike about Uptime.com?** The only thing I don't like is that you are limited on the number of users you can have until you go on a premium plan. Other than that I don't think there is anything else I don't like about it. **Recommendations to others considering Uptime.com:** We were very happy after we switched from pingdom.com. They had more features, better pricing, and were more reliable. **What problems is Uptime.com solving and how is that benefiting you?** uptime.com allows us to monitor our systems externally so we can detect failures quickly and meet our customer's SLAs. It also integrates with our on-call paging system so that we can respond to failures quickly. We wanted a system that was reliable and wasn't going to wake up our engineers in the middle of the night with false alarms. Being an international software provider, having reliable testing from multiple regions was a must. Also making sure our SSL certificates are up to date is a great added bonus. Previous services we used were flaky at times and would often page people in the middle of the night. With uptime.com, having fine-grained control over the regions we test from and the failure conditions has allowed us to reduce false positives to 0. ### 4. Affordable and reliable, whether you are big or small. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Uptime.com?** I like that there is a plan/tier for all sizes of company, including very small companies like ours. This is invaluable, as many companies geared towards B2B have moved towards starting packages that are just too big (and expensive) for smaller companies. **What do you dislike about Uptime.com?** I have to say that I have yet to find a definitive and objective downside to using uptime.com for our monitoring. They offer so many options and features, it's hard to find a weakness or shortcoming! **What problems is Uptime.com solving and how is that benefiting you?** We are a small company that can't afford to have dedicated personnel actively monitoring all of our systems and sites. The versatility of uptime.com has allowed us to offload this task to an intelligent and ever-evolving service that alerts us in a number of ways so we can immediately jump into action when something does go down. The public status page feature also allows us to be transparent to our users about service uptime and availability. ### 5. User friendly, easy to setup complex checks, prompt support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2022 **What do you like best about Uptime.com?** Monitoring is so easy and user-friendly with uptime. You can set up multiple checks using different scenarios and validators. **What do you dislike about Uptime.com?** Need to have more logging so that it's easy to troubleshoot the check which is not working **What problems is Uptime.com solving and how is that benefiting you?** Monitoring and identifying issues before it becomes a critical issue ### 6. uptime allows the anxiousness of your site potentially going down, not be as big of a worry **Rating:** 5.0/5.0 stars **Reviewed by:** Jack H. | Director of Growth Marketing & Demand Generation, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2022 **What do you like best about Uptime.com?** I like that it gives you instant updates and that you can set the timing expectations for how often you would like the uptime program to check and make sure your websites that are being tracked are still up. **What do you dislike about Uptime.com?** I wish there were more options for notification settings, overall the platform is great and this is more of a want than a need, because their notification systems are pretty good already. **What problems is Uptime.com solving and how is that benefiting you?** The ability to have live 24/7 monitoring of the uptime of our website. With customers being able to purchase on our website we need to have the sign up and purchase active at all times. ### 7. Great product and helpful custom service. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Uptime.com?** Our company introduces uptime to monitor the server status, and I did the POC to integrate the RUM feature. RUM provides great Front-end page loading performance insight views. They are very good guidelines for our future performance tuning. **What do you dislike about Uptime.com?** Currently, RUM mainly records the landing page. We are looking for a feature, that records the entire user journey of our product. It will be very helpful RUM can support that in the future. **What problems is Uptime.com solving and how is that benefiting you?** After integrate RUM to our product and doing the testing, the RUM API throw 406 invalid uuid error. Uptime Service team helped to identify the root cause, it helps us to address the concern about integrating RUM. ### 8. The best monitoring service for any websites! **Rating:** 5.0/5.0 stars **Reviewed by:** Matteo C. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2021 **What do you like best about Uptime.com?** It is a reliable service which can be configured with great simplicity to monitor any kind of websites. Its alert system is able to notice you and to trace any issues immediately. **What do you dislike about Uptime.com?** Nothing to dislike: no false notifications or specific downtime (only a few scheduled ones due to system maintenance). **Recommendations to others considering Uptime.com:** Nice configuration GUI, and easy to use. Besides, you can pause uptime monitors when you want. **What problems is Uptime.com solving and how is that benefiting you?** We configured a robust monitoring system for the websites of my company. We are a small company so we need a simple but flexible service to get email notifications if a site goes down. ### 9. Not user friendly. Would like better interface. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Uptime.com?** Being able to monitor and see what's going on. **What do you dislike about Uptime.com?** The interface is not user friendly. Looks bad. **What problems is Uptime.com solving and how is that benefiting you?** Website and server connectivity. ### 10. Chinedu was extremely understanding and helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Uptime.com?** The checks are definitely helpful for our team to keep track of our UI uptime. **What do you dislike about Uptime.com?** If a step in a check is once deleted, I couldn't perform any undo to get the step back. **What problems is Uptime.com solving and how is that benefiting you?** We are using Uptime.com to keep a check on our platform for different environments and in case if the UI fails any flow, appropriate individuals are alerted. ### 11. Awesome Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Uptime.com?** Uptime.com is a wonderful tool. It provides us with multiple types of checks like Transaction and HTTP checks. ALso, the support team is great. You will always get a response within an hour and it then becomes very easy to continue with your task. **What do you dislike about Uptime.com?** Nothing much about Uptime.com that I dislike. There is one area where there is a scope of improvement. Please increase the Go SDK support for all checks. Recently, I faced a issue where some fields are missing. **What problems is Uptime.com solving and how is that benefiting you?** We are using Uptime.com to monitor few endpoints and it is benifitting us much. We have added transaction checks with multiple steps and the same can be done using APIs as well. ### 12. Still in a trial account, but currently awaiting sign off so we can get a real subscription **Rating:** 4.0/5.0 stars **Reviewed by:** Chris B. | Site Reliability Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2022 **What do you like best about Uptime.com?** Our main requirements for an uptime tool are decent uptime checks to record our total uptime for our SLA and a shareable dashboard displaying these details we can iframe and share to clients and the board. **What do you dislike about Uptime.com?** I didn't find it immediately obvious how customisable the above-mentioned shareable dashboards are **What problems is Uptime.com solving and how is that benefiting you?** Monitoring and recording our uptime, sharing these details. Alerting on-call engineers to issues ### 13. The services Uptime offer us help me develop monitoring project **Rating:** 4.5/5.0 stars **Reviewed by:** Hoa B. | Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Uptime.com?** The feature and the support from UpTime. **What do you dislike about Uptime.com?** Actually there's no thing I don't like at all **What problems is Uptime.com solving and how is that benefiting you?** There're a lot of monitoring check that I could use for my project ### 14. Complete website monitoring package **Rating:** 5.0/5.0 stars **Reviewed by:** Marc v. | Web team manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2021 **What do you like best about Uptime.com?** CSV import, Mass changes, advanced monitoring and notification integration. **What do you dislike about Uptime.com?** There is a little bit of a learning curve in the begining. we were able to contact their sales support to assist us but it was not obvious in the begining. **Recommendations to others considering Uptime.com:** When we considered uptime, we looked through a large number of other platforms. Uptime had a nice sweet spot of price, functionality and ability to do mass website monitoring with easy slack integration. We tried pingdom but the ability to mass upload and mass update was just not as strong as uptime. We use the tool to receive notifications on websites that are down. What we did differently was set a buffer of 11 min or so where we found hosting prioviders seem to be unreachable from time to time and these were determined as low/false alarms. so we were able to increase our alert threshold and only after an unresponsive site was down for more than 10 min, then alert us as this was an issue. It helped identify actual issues before the customer knew about it and before we needed to cause a panic. **What problems is Uptime.com solving and how is that benefiting you?** We are a agency monitoring around 400 websites. the monitoring helps us find websites where certifficates expire, hosting is down and scripts on the page are not functional. In addition to just the active monitoring, we have used it to diagnose hosting issues with long latency from host to user. It has been an invaluable tool so far. ### 15. Get set of features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2023 **What do you like best about Uptime.com?** The website has great detail on available features and comparisons with similar products, making research much easier. **What do you dislike about Uptime.com?** Price could have started lower for basic monitoring with an even smaller set of features. The price jump to the premium plan tier is huge. **What problems is Uptime.com solving and how is that benefiting you?** Site reliability monitoring and real-time downtime alerting. ### 16. Fast, thorough, solution to our website monitoring problem **Rating:** 5.0/5.0 stars **Reviewed by:** Conner W. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2022 **What do you like best about Uptime.com?** Very easy to setup, configure, and provide value. **What do you dislike about Uptime.com?** I thought the pricing was a bit high relative to the complexity of the product. We are happy with it. **What problems is Uptime.com solving and how is that benefiting you?** We have a variety of websites to monitor and do not wish to do this in house. ### 17. Friendly and efficient almost all in all End user monitoring Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2022 **What do you like best about Uptime.com?** It straight forward, reliable and feature-rich **What do you dislike about Uptime.com?** Still not all functionality is available from API **What problems is Uptime.com solving and how is that benefiting you?** Availability measures and tests help keeping our services with 4 nines ### 18. A reliable site, the customer support team are always able to help! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Uptime.com?** Whenever there is a query I have the customer support team are always able to offer advice. **What do you dislike about Uptime.com?** Not many things to dislike with this system **What problems is Uptime.com solving and how is that benefiting you?** To store all our sites in one place ### 19. we get uptime alerts when our systems have issues - vey reliable **Rating:** 5.0/5.0 stars **Reviewed by:** michael l. | Linux Systems Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Uptime.com?** ease of setup and use. we have most of our external site monitored by uptime **What do you dislike about Uptime.com?** sometimes we get alerts but by the time they come and we look into the issue, it is self-resolved. **What problems is Uptime.com solving and how is that benefiting you?** WE need to know our sites are up- in commerce having a site that is down costs money ### 20. Good product, great customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Vasile P. | Senior Software Engineer in Test, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Uptime.com?** - easy to create Status/SLA pages - easy to create checks (API, UI, etc.) - great customer support **What do you dislike about Uptime.com?** - does not support UI checks when multiple windows are involved (e.g. SSO logins) **What problems is Uptime.com solving and how is that benefiting you?** Monitoring Production, exposing status on a public page. All these can be built internally, but it takes resources. ### 21. Uptime has become a useful service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Uptime.com?** Configuration of alerts is very simple, including many options around how and where to receive notifications, including good integration options. Able to call maintenance modes by API for scheduled deployments. **What do you dislike about Uptime.com?** Reporting options outside of the dashboards are somewhat limited. A scheduled deployment maintenance mode to track scheduled downtime would be useful. **What problems is Uptime.com solving and how is that benefiting you?** Automated notification of test and production system downtime to alert the teams necessary, and track outages. ### 22. super versatile monitoring service. Quick response to customer feature request. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Uptime.com?** Self-hosted monitoring probes are convenient Super easy to find out what's going wrong when a check fails. Support is very responsive - We asked to add Switzerland as a probe location, and they set it up in no time. integration in OpsGenie **What do you dislike about Uptime.com?** Nothing. We migrated over from Pingdom and didn't regret it. **What problems is Uptime.com solving and how is that benefiting you?** Checking the availability of Webpages and also individual servers and login transactions ### 23. Straightforward service that Works as promised **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Uptime.com?** Ease of use and ability to quickly get up and working. We were able to meet our needs with a minimum amount of fuss. Also great support for the questions we did have. **What do you dislike about Uptime.com?** The various pricing options were a bit confusing at first but we were able to manage eventually **What problems is Uptime.com solving and how is that benefiting you?** Availability diagnosis, notification, tracking and reporting. All covered with one simple configuration. ### 24. A superior way to monitor **Rating:** 4.5/5.0 stars **Reviewed by:** Alper U. | System and Infrastructure Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Uptime.com?** First of all, using uptime.com is very simple, you can add a monitor just clicking a few buttons. But the notification methods are very effective. **What do you dislike about Uptime.com?** Some monitors cannot be edited on mobile app **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com gives various choices for notification that help us day or night for different teams ### 25. Very happy with the services **Rating:** 4.5/5.0 stars **Reviewed by:** Robbert d. | System engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Uptime.com?** The way uptime.com works is very easy and intuitive. **What do you dislike about Uptime.com?** Not able to define a global maintenance schedule **What problems is Uptime.com solving and how is that benefiting you?** We now really now if a server is 'online', in the past with only ICMP response we missed some outages. ### 26. Price increase with 300% **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2022 **What do you like best about Uptime.com?** In general the product is good. There were a few features missing, but in general we were happy. **What do you dislike about Uptime.com?** I was a happy and loyal user until uptime decided to increase there pricing on my account with almost 300%. This with only a few weeks notice. The answer was that a lot of features were added, which is true but we needed none of them. We do not want to do business with a company who handles like this, so we immediately moved to another service. **What problems is Uptime.com solving and how is that benefiting you?** Monitoring website uptime ### 27. Peace of mind with Uptime.com **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about Uptime.com?** Uptime.com provides very good features and a simple user-friendly UI to monitor the availability of services. The best part I liked about their customer support. They respond quickly, with a detailed explanation and they help you to understand why your checks are failing. Their SLA report is the best. **What do you dislike about Uptime.com?** Nothing as of now, loved uptime.com. No cons **What problems is Uptime.com solving and how is that benefiting you?** We use uptime.com for synthetic monitoring and SLA tracking of thousands of endpoints for many customers. We get alerted in well advance in case any of endpoints is down. That helps in restoring the service quickly. ### 28. The uptime.com platform is really easy to use, and they have really good support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Uptime.com?** The most helpful about uptime.com is the simple portal. It's really easy to navigate and well organized. **What do you dislike about Uptime.com?** I don't like that I can't insert password to the test, and keep it as a secret. **What problems is Uptime.com solving and how is that benefiting you?** If I'm monitoring my site from my own infrastructure I'm missing the customer experience. Now I can monitor my site from different locations, exactly like my customers ### 29. very good experience with Uptime **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Uptime.com?** support response very fast. easy bulk import checks. **What do you dislike about Uptime.com?** when creating a transaction check, the stepss how like css, if can show what's on the website, that should be more clear **What problems is Uptime.com solving and how is that benefiting you?** know our sites status more clear ### 30. Excellent Monitoring Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Danish K. | SRE, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2022 **What do you like best about Uptime.com?** Fast to detect and alert when a service is down **What do you dislike about Uptime.com?** There is nothing to disklike about this product **What problems is Uptime.com solving and how is that benefiting you?** Checking for website service up and running. Certificate Expiration. ### 31. Nice SAAS monitoring service **Rating:** 5.0/5.0 stars **Reviewed by:** Jack V. | ICT coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2022 **What do you like best about Uptime.com?** Easy to use interface and easy to understand and to make checks. **What do you dislike about Uptime.com?** Sometimes we receive false positives mostly because somewhere a little internet hiccup happens. **What problems is Uptime.com solving and how is that benefiting you?** Accessible monitoring of webbased services with alerting, history and uptime publication. ### 32. Evolution of Uptime Checking **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Uptime.com?** Uptime.com's transaction recorder is great. You can just fill out forms and click through pages and the system is just recording that data as a script to input later. Works great! A lot more options and settings than other uptime checking services I have used in the past. The support I received when having an issue was great! **What do you dislike about Uptime.com?** While the transaction recorder is great, it does not work on every website, Microsoft is one of them. The feature is so great I would love it to work on everything. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com is solving outage notifications before we notice them. It gives our IT Department a jump start on 1. fixes or 2. notifying the staff of outages and/or workarounds. We can also use this data with our vendors if we are guaranteed an SLA for resolve in our contract or a certain amount of uptime guaranteed in our contract. **Official Response from Yoni Solomon:** > Hey there! Thanks for the positive review. We're glad to hear you're getting value out of our uptime checks and transaction recorder. And we agree, our Support team is pretty awesome. :) Although your overall review was very positive, we noticed you left a 0 star rating which indicates a negative review. If this was an honest mistake, you can edit your review to include a star rating. We'd certainly appreciate if you did! As always, thank you for being a customer! ### 33. Wonderful user interface **Rating:** 3.5/5.0 stars **Reviewed by:** Kunal D. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Uptime.com?** Things I like most about Uptime are 1) Easy to use interface. 2) Clean design. 3) Monitor your websites, API's, expiry of SSL certificates, malware/virus, 4) Real user monitoring. 5) Avoid false positives by setting a maintenance window. 6) Monitor whois records and domain expiry. 7) Monitor email protocols. 8) Monitor if your domain is blacklisted. 9) Monitor various ports like SSH, TCP, UDP, etc... 10) Monitor your entire site, which includes 19 checks. 11) Monitor how fast your website is with Page Speed. 12 Monitor the response time of your site from different locations around the world with the Global Uptime Test. 13) Create public status pages. 14) Manage and monitor all your checks from anywhere in the world with the help of mobile apps. 15) Has basic to advanced features and options. 16) Receive alerts via email, SMS, Twitter, web-hooks, or push notifications. **What do you dislike about Uptime.com?** Uptime is pretty godd except that you cannot add a team member in the lowest plan. **What problems is Uptime.com solving and how is that benefiting you?** 1) Get timely alerts for downtime. 2) Can monitor complete website. 3) Can get alerts via different mediums like SMS, push notifications, etc... 4) Monitor DNS records. 5) Monitor whois. 6) Global page load times. ### 34. Great service **Rating:** 4.0/5.0 stars **Reviewed by:** Gaurish S. | Sr Director, Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Uptime.com?** Uptime.com allows me to bulk import the urls **What do you dislike about Uptime.com?** doesn't support child accounts or sub-acounts **What problems is Uptime.com solving and how is that benefiting you?** monitoring the URL and canary ### 35. Received multiple alerts in a short period of time - excellent response! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2022 **What do you like best about Uptime.com?** Is very easy to generate checks and set up monitoring Support is very attentive and responsive - I received a response very quickly to a support ticket that I submitted **What do you dislike about Uptime.com?** some of the alerts can be difficult to interpret if the person receiving the alerts is not tech-savvy; providing links or more details explaining the issue would help **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com assists in providing monitoring of SSLs and websites for one of our largest customers. We don't need to constantly be checking the websites because we have uptime ### 36. Uptime helps me manage and automate reports I need to provide to clients regarding uptime. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Uptime.com?** Automated reports, easy access to determine unique uptime statistics for each site. **What do you dislike about Uptime.com?** I wish it were a bit more affordable to use on many subdomains. **What problems is Uptime.com solving and how is that benefiting you?** It simplifies my ability to provide statistics to my clients. ### 37. Efficient and helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Lalitsingh r. | Jr. ML Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2022 **What do you like best about Uptime.com?** I was flabbergasted by the features provided by this product. Its reporting feature is classical. Moreover, it makes me feel free to go on about my work without any worry. **What do you dislike about Uptime.com?** The time interval between which it visits the websites for monitoring purposes is too frequent, increasing unnecessary traffic on the website. Overall a good service. **What problems is Uptime.com solving and how is that benefiting you?** I am able to monitor my website, easily. Adding to it, Managing the company website is easier now as compared to yesteryears. It keeps my website up, so it has a fitting name too. ### 38. Does a great job monitoring our sites and alerting us when issues come up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2022 **What do you like best about Uptime.com?** Our one and main concern if sites we host are up. Uptime allows you to check https live sites and gives us a notice when there's an issue **What do you dislike about Uptime.com?** Haven't found anything to dislike so far. **What problems is Uptime.com solving and how is that benefiting you?** Letting us know when a client site is down and to be able to fixed the issue before impacts our customers. ### 39. Support queue was very short and was quick to respond **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Uptime.com?** User Experience and Interface Ease on setting up checks **What do you dislike about Uptime.com?** Started using Uptime recently so don't have any negatives yet. **What problems is Uptime.com solving and how is that benefiting you?** Monitoring and Alert ### 40. Great, simple service, does what it needs to do. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Uptime.com?** It just works, it doesn't try to do everything. **What do you dislike about Uptime.com?** nothing, seems fine, I never have to look at this service, it just works. **Recommendations to others considering Uptime.com:** Just use it... **What problems is Uptime.com solving and how is that benefiting you?** I needed a cheap and simple third party uptime monitor to supplement our in-network monitoring. ### 41. Great support team, great product + very good price - will recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Uptime.com?** the UI is great, very easy and straightforward uptime monitoring.. also the private probes are working great! **What do you dislike about Uptime.com?** Nothing, good monitoring, good price, good support. **Recommendations to others considering Uptime.com:** Use it! **What problems is Uptime.com solving and how is that benefiting you?** With Uptime we can monitor our websites and platforms access from all over the world, getting very accurate reports and a very nice dashboard for our helpdesk. ### 42. External Monitoring Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2021 **What do you like best about Uptime.com?** Uptime is easy to configure and has the features we care about: - external monitoring - SSL certificate expiry warnings - transaction checks - integration with PagerDuty **What do you dislike about Uptime.com?** The process of adding and managing incidents is not very intuitive. The dispaly of these incidents on the internal status page could also be improved, to make it more apparent. Maybe hovering over an outage would pop up incident information in a small box? **What problems is Uptime.com solving and how is that benefiting you?** We are alerting our internal teams about downtime and warnings when SSL certs are nearing expiration. We also monitor external 3rd party dependencies. We do this so that we can be alerted when they have downtime, which impacts our workflows. ### 43. A great 360 tool for uptime monitoring that's constantly evolving **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Uptime.com?** breath of service, the responsiveness of the team **What do you dislike about Uptime.com?** completeness of the solution is not yet there and needs more product maturity to compete in the magic quadrant in their space **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com was brought into the organisation to allow us to monitor our performant uptime ### 44. Simple Tracker and Alerter **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2022 **What do you like best about Uptime.com?** Downtime alerts are prompt and informative. Graphs easy to read and easy to find the information I need. **What do you dislike about Uptime.com?** Great to automate alert creation and batch updating of alerts **What problems is Uptime.com solving and how is that benefiting you?** Easy to tell when customer environments are not functioning correctly ### 45. great monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Uptime.com?** I like the ability to use transactions to monitor sites for uptime. **What do you dislike about Uptime.com?** Wish the maintenance windows were a little better. More like schedule rather than weekly. **What problems is Uptime.com solving and how is that benefiting you?** It's solving our ability to assure up time for our sites. ### 46. Excellent monitoring service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Uptime.com?** The breadth of monitoring options enables us to monitor many services, from base uptime checking to domain/certificate expirations. The status page allows a quick view for the business to quickly understand the health of services and the ability to drill into the specifics of each monitor. The notification options are also excellent, allowing us to create notification tiers that satisfy our current needs and update as our needs evolve. **What do you dislike about Uptime.com?** The transaction configuration needs to be enhanced so that it automatically loads the page elements. The status page grouping should allow an un-collapsed view without manual user intervention. **What problems is Uptime.com solving and how is that benefiting you?** Monitoring public services is critical to proactive service delivery to customers and the business. Uptime has already enabled us to detect outages of our services in near real-time so that we can respond swiftly and restore service before customer or business impact occurs. ### 47. It was a great and team is very supporting **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit K. | Devops engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2022 **What do you like best about Uptime.com?** I received a reply within a few minutes. **What do you dislike about Uptime.com?** I like everything. Your supports and all **What problems is Uptime.com solving and how is that benefiting you?** Monitoring domain and very beneficial for my organization ### 48. The one monitoring tool we have been waiting for **Rating:** 4.5/5.0 stars **Reviewed by:** Pieter S. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Uptime.com?** Feature-rich: good monitoring, good reporting and fine live pages **What do you dislike about Uptime.com?** If there would be one feature request: we have multiple customers using our services, and we would like to set maintenance windows per customer - not per check. **What problems is Uptime.com solving and how is that benefiting you?** SLA reporting is now piece of cake, we deliver SaaS software - where uptime is a critical factor. ### 49. it's great to know the response times of a site, API, use, attendance... **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Uptime.com?** the response times of a site, API, use, attendance... **What do you dislike about Uptime.com?** the translation that does not exist in French **What problems is Uptime.com solving and how is that benefiting you?** particular API response time issue that we were unable to measure properly ### 50. Brilliant software, highly reccomended **Rating:** 5.0/5.0 stars **Reviewed by:** Drew N. | Finance Business Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Uptime.com?** Ease of use, accessibility and lots of varied options **What do you dislike about Uptime.com?** Some product features need updating, slow response time occasioanly **What problems is Uptime.com solving and how is that benefiting you?** Staff CPD and general access to additional resources ## Uptime.com Discussions - [What is Uptime.com used for?](https://www.g2.com/discussions/what-is-uptime-com-used-for) - [Is it planed to upload files via transaction check?](https://www.g2.com/discussions/37875-is-it-planed-to-upload-files-via-transaction-check) - 1 upvote - [Can i use this to monitor unresponsive websites after a set time?](https://www.g2.com/discussions/37810-can-i-use-this-to-monitor-unresponsive-websites-after-a-set-time) - 1 upvote - [Do the monitoring plans come with unlimited tests on each check?](https://www.g2.com/discussions/frequency-of-checks) - 1 upvote - [View Uptime.com pricing details and edition comparison](https://www.g2.com/products/uptime-com/reviews?page=6&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-27+11%3A43%3A59+-0500&secure%5Bsession_id%5D=bb05a4e2-7481-4a77-a1dc-5acddeda584a&secure%5Btoken%5D=fab0165b197e7f70c11eb8fd6e5f0bfc6de4ebae90e225f2b27a7657cbfeba1c&format=llm_user) ## Uptime.com Integrations - [Cachet](https://www.g2.com/products/cachet/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Geckoboard](https://www.g2.com/products/geckoboard/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [ilert](https://www.g2.com/products/ilert/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Klipfolio](https://www.g2.com/products/klipfolio/reviews) - [Logz.io](https://www.g2.com/products/logz-io/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [Prometheus](https://www.g2.com/products/prometheus/reviews) - [Pushbullet](https://www.g2.com/products/pushbullet/reviews) - [Pushover](https://www.g2.com/products/pushover/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews) - [Status.io](https://www.g2.com/products/status-io/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [Telegram Bot](https://www.g2.com/products/telegram-bot/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Uptime.com Features **Functionality** - Baseline - Alerting - Multi-Site Monitoring - Reporting - Multi-Channel Alerting - Location Insights **Generative AI** - AI Text Generation **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Website Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Uptime.com Alternatives - [UptimeRobot](https://www.g2.com/products/uptimerobot/reviews) - 4.7/5.0 (297 reviews) - [Site24x7](https://www.g2.com/products/site24x7/reviews) - 4.6/5.0 (433 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews)