Uptime.com Reviews & Product Details

UI design to easy access the alerts and best dashboards Review collected by and hosted on G2.com.

Nothing as of now all looks good on uptime expect auto resolved Review collected by and hosted on G2.com.

Easy to use and the value for money.

Set up was very easy, the demo call was very useful with friendly members on hand to answer questions and show the product. Review collected by and hosted on G2.com.

Nothing to dislike at the moment, but that is because once set up we havnt really had to use change much. Review collected by and hosted on G2.com.

Uptime.com was much easier to implement and maintain than previous providers. Beyond that their customer support team was able to help us along the way and always willing to jump on a call or answer emails with questions. The integration with MS Teams was big for us to allow our entire team the ability to see alerts in real time. Since implementation things have ran very smoothly and we've felt comfortable knowing that our critical systems are being monitored. Review collected by and hosted on G2.com.

No major dislikes of Uptime.com. The biggest gripe would be around SSL monitoring and they way the alerts come across. It makes it sound like the system is down, even though its a 30 day alert that its going to expire. The other minor thing is that sometimes it takes longer than it should for a system to show as back online after an outage. Review collected by and hosted on G2.com.

We've relied on Uptime.com for 3 years to provide around 100 checks on our systems. It's been a game changer for us in not only monitoring basic systems uptime, but also more sophisticated transaction monitoring, domain expiry, SSL certificate expiry, and more.

Alerts, notifications, and reports are easy to create and manage, and the alert details and root cause analysis are easy to follow and incredibly descriptive.

The support team at Uptime.com is amazing. I recently encountered an issue with one of my simple HTTP checks failing occasionally. I looked at my system internally and couldn't see any issues, so I decided to reach out to Uptime.com. Since it was intermittent, and I couldn't provide much detail, other than the error, I wasn't' too hopeful they would be able to assist.

My initial request was responded to in short order...within 25 minutes. A few hours later, I received another update that my ticket had been escalated to the Technical team, and included a detailed description of the problem, and what they were doing to resolve it. This included working with my hosting provider directly. In addition, they offered an easy to implement, temporary solution, to ensure I could accurately monitor my system until a fix was in place.

I received several status updates from the Uptime.com team, and by early the next day, Uptime.com had tested and implemented a fix for the issue I was encountering, including instructions and a screenshot for how to implement.

They left the ticket open for a few days for me to monitor, and checked back with me to ensure my issue was resolved.

I've been in tech for close to 30 years, and have had only a handful of support encounters as seamless and collaborative as this one. Hats off to Uptime.com, and their stellar support team! Review collected by and hosted on G2.com.

Creating complex transactional checks can be a bit difficult, but we've had great success getting the Uptime.com team to work with on building these. Review collected by and hosted on G2.com.

It does have Terraform support for the most basic features. I like how you can check from multiple locations. I like the slack and opsgenie support Review collected by and hosted on G2.com.

That the terraform provider does not match the features of the product. It seems that the terraform provider is more of an after thought. For example support for Vault and Escalations is lacking.

Terraform support is the main reason I chose uptime

I wish the filter by tags is based on "and" instead of "or". By adding more tags to my filter I want to narrow down the results instead of add more results Review collected by and hosted on G2.com.

The interface is straightforward and simple to configure. Creating reports is also a breeze. Additionally, contacting customer support is hassle-free. Review collected by and hosted on G2.com.

Some reports display very limited data, and the reports overall are not well organized or do not present precise information. Review collected by and hosted on G2.com.

easy monitoring data and easy alerts on email. Review collected by and hosted on G2.com.

Yes, so as for now i didnt face much issue in uptime i just need direct resolution for alert on uptime only with ai. Review collected by and hosted on G2.com.

The monitoring is very easy to use and configure. Review collected by and hosted on G2.com.

At the moment, I have no complaints. The product works well for my needs. Review collected by and hosted on G2.com.

I love the public status page. It gives us the ability to point to it when we have an outage during a planned maintenance of the website. It also was super easy to setup and gives our percentage of uptime for the website that allow us to track some of our KPIs. The price is also really nice. Review collected by and hosted on G2.com.

For the plan that we are using, occasionally if there is a lot of changes being done during a short time, we will run out of SMS messages. Review collected by and hosted on G2.com.

Your customer support was very operative. We use your services to check our public sites and APIs working correctly. We can easily add our sites info into your checking system. We really loved the application's user interface and appreciate its user-friendly UI. Review collected by and hosted on G2.com.

We couldn't face any issues when using your applications. Review collected by and hosted on G2.com.