SAP Litmos

SAP Litmos

4.3
(201)
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SAP Litmos is a Learning Management System (LMS) designed to deliver and track on-demand training for an unlimited number of users, quickly and easily.

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Showing 201 SAP Litmos reviews
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Natasha F.
Validated Reviewer
Review Source
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Sparrow M.
Validated Reviewer
Verified Current User
Review Source

"SAP Litmos is AWESOME!"

What do you like best?

SAP Litmos is an easy to use, easy to manage LMS. It provides lots of options to create and organize content with numerous automation features and extras to enhance the learner experience and make an admin's like easy. We are able to create and run our entire LMS with a tiny department. Their course library is a must have if you want to provide diverse content on many topics. Lastly, the few times I have ever needed support, they get back to me and resolve the issue in less than a half hour. Without a doubt, it's the best LMS on the planet.

What do you dislike?

Nothing, I like it all. Truly, it's a great system that is easy to use at any stage in your journey from no training program at all all the way through to comprehensive programs.

Recommendations to others considering the product:

Are you trying to create your own content? Do you want to be able to manage and run a Learning Management System with a small staff to help? Do you want learners to be able to access courses of interest outside of your own courses?

What problems are you solving with the product? What benefits have you realized?

We have solved numerous issues for the company. We have improved employee retention especially among our New Hires. We are also able to easily handle content and training being delivered across the country. We manage our entire system with a very tiny department and have been able to reduce headcount in the field of corporate trainers.

What Corporate LMS solution do you use?

Thanks for letting us know!
Charity S.
Validated Reviewer
Review Source

"Litmos Meets Multi-level Needs"

What do you like best?

Litmos is a versatile platform that allows businesses to meet a variety of structural and learning challenges within their business model. The use of Teams to target learner types and curate content is very valuable. The API capabilities to allow Litmos to talk to other third party systems and automate a large portion of the learning/sales experience allows the Learning and Development team to focus on what they do best, create the best learning and engagement experiences for the end user.

What do you dislike?

The way Litmos is currently structured, you need to have a strong game plan in place when you set it up. Mistakes made in the beginning phases of adoption stick. As someone who inherited Litmos, I am unable in its current state to alter Team structures, turn on features that we should be using without incurring significant cost increases, and quickly remove users from our system that are no longer affiliated with us. Because Litmos takes a large position on the sales side of training, they make it very difficult to delete a user. They would rather see that user deactivated and retained in the system. However, when you have a business model were when people leave, they really aren’t coming back, I am unable to do a systematic clean of my system. I have to go through several layers if I truly want to remove someone.

Recommendations to others considering the product:

Talk with your account manager about your business structure and how Litmos aligns with it. Ask for use cases and pictures if possible. Take time to digest and develop a ideal plan of what implementation would look like for you and then discuss it again with your account manager.

What problems are you solving with the product? What benefits have you realized?

Litmos has many features that enables us to address learning concerns for our customers.

• On-demand Training: We provide our agents with a mixture of learning opportunities throughout the year. We have several live training events throughout the year in various customer markets. We also provide live, virtual training opportunities via a webinar platform and partner with external vendors to host training opportunities. Even with all those opportunities, we hear “Will it be recorded and posted in the Learning Center?”. Because our client base stretches over multiple time zones, many may work other day jobs full-time and traveling is literally part of their job, most cannot attend a training event live or even a virtual one without great planning and effort. Therefore, Litmos is an integral part of our learning strategy allowing our customers to access recorded content when it suits their schedule and needs.

• Teams: As stated above, we cater to three distinct brands. Within those brands, our travel agents have different titles (access levels) such as owners, managers, and associates. This structuring further complicates our learning strategy as we not only develop shared content, but many times brand specific content that may only be appropriate for a certain level of agent. Because of this, we need a way to provide easy access to branded, level-appropriate learning. We accomplish this by using the Litmos Teams feature. Within the Teams structure, we have created teams for each brand and access level within that brand. We can then curate the Team’s course library and assigned courses with ease.

• Mobile & Pre-Download: Within the past year we noticed more and more customers respond that they were unable to access content within a timely manner due to their travel schedules. So, we set a goal for ourselves to help our clients turn travel time into learning time. To achieve this, we began promoting the Litmos mobile app (something we previously shied away from due to our single sign-on usage) and reminding our customers which content is mobile-friendly. Simultaneously, we began devising our own internal plan to update any flash dependent files to HTML so that by 2020 we can have a fully mobile-friendly content library.

Then, when the pre-download feature was released, we again heavily marketed the Litmos mobile app, but with new messaging that our customers can download modules before their trips so that they can take training during their flight without needing to purchase Wi-Fi. This was a huge win for our agents where we have seen an average of 15% growth in mobile usage for accessing Litmos.

• Assignments and Notifications: For our new agents, we have created a learning plan that will provide them with the skills and tools needed to hit the ground running with their business. We automatically assign post-training content to all users that complete live training. Because we have monthly classes and up to 60 new agents joining us, we also utilize an automated email drip campaign that notifies our agents of which trainings they should take and when.

Erin C.
Validated Reviewer
Verified Current User
Review Source

"Friendly, competent, and responsive customer service"

What do you like best?

I spoke with Litmos customer service several times and each time they tied the conversation back to my original ticket, so I didn't feel as though they weren't on the same page, or that I had to explain the issue more than once. They were professional and communicative, suggested a work-around solution, and resolved the issue quickly. Issues are fairly uncommon, however, so I need to interact with Litmos customer service very seldom. Generally the system works very well and is accessible to users 24/7, from multiple devices. I've been using Litmos for almost two years now and I'm glad we have it - it makes my job much easier! I like the multiple options to cop and mirror content, with either combined or separate reporting too.

What do you dislike?

The issue was very urgent for me, but I didn't have a good idea of how many Litmos customers were affected, so I felt I needed to check in frequently and emphasize the urgency.

Recommendations to others considering the product:

We manage internal training and HR compliance for almost 1,000 employees and customer training, certifications, and ILT courses to several thousand customers across the globe. SAP Litmos gives us everything we need to do this efficiently and easily, and access the reporting we need.

What problems are you solving with the product? What benefits have you realized?

SAP Litmos allows us to host all of our internal and customer-facing trainings, certification exams, and offer live instructor-led trainings, as well as manage access, keep only up-to-date content available, and pull reports on activity. We also manage internal HR compliance through the system.

A
Administrator
Validated Reviewer
Review Source

"Experienced LMS User"

What do you like best?

Very easy to upload content and users. The first login email is great as it eliminates the need for a manual email to be sent. The learner interface is extremely easy to use and requires little to no training.

What do you dislike?

Some pretty standard functions are missing. I cannot select items from multiple pages. I cannot sort lists (i.e. users only appear alphabetical by first name).. There is no grade book! The reporting is not user friendly, and misses on things like not being able to run a report on users who have not logged in in over X amount of days. I can go on for a bit here.

After releases I usually have to report bugs. It seems that QA is not thorough. I also noticed that functions operate differently on different screens. Sometimes when you save, you get a toast message confirming the save, other times you do not.

Recommendations to others considering the product:

Make sure it has all the features you need!

What problems are you solving with the product? What benefits have you realized?

Educating colleagues and customers. The learners have reported that they find Litmos very easy to use.

Bryan M.
Validated Reviewer
Review Source

"Intuitive and Robust Learning Management System "

What do you like best?

The interface is very clean and easy to interact with, making it intuitive for new learners. Customized branding is robust with a multitude of options to change the display colors and add customized logos and certificates which allows the system to maintain the identity of our organization while serving others. Many different features added regularly to improve the experience. Administrative functions such as creating courses are easy to use. Many types of training available to your course. Account managers were very clear on what was and was not possible.

What do you dislike?

Gamification badges are not utilized well as they are too small to display any features, and sharing to your social networks does not carry over any information regarding the badges itself. Does not include any type of collaborative learning. Although there are features and API available to log in from a separate website, the added security can make it redundant. The entire program is built through Flash which can be blocked by some browsers. More options for types of quiz questions would be beneficial.

Recommendations to others considering the product:

Make sure you have a clear understanding of what your organization needs from its LMS.

What problems are you solving with the product? What benefits have you realized?

Litmos allowed us to reach a wider audience by adding online courses to our training program. Our in-person courses are also hosted as Instructor led training on the LMS which allows us to maintain one hub for all of our trainings. This resulted in the automation of some tasks which reduced the work required.

Kyle B.
Validated Reviewer
Review Source

"Flawed but Functional"

What do you like best?

Litmos is very powerful, including robust tools for creating courses, managing users, and compiling reports on participation and engagement. The interface, on both the learner's side and on the admin side, is relatively clean and uncluttered. I also like that the administrator can modify the built-in template to create custom themes.

What do you dislike?

While robust, the tools in Litmos are not very intuitive. In order to accomplish a common task, the administrator has to perform a very specific sequence of actions that can be easily thwarted. Most modern software platforms will use AJAX or some other dynamic technology to restrict functions that are not applicable at the time, or will only present you with valid options. Litmos doesn't do that at this time.

What problems are you solving with the product? What benefits have you realized?

We are using Litmos to increase the personal and professional performance of our employees, and it is working. We have plans to expand our offerings to include live classes and online modules for both initial learning and reinforcement.

Andrew R.
Validated Reviewer
Verified Current User
Review Source

"Training Improvement!"

What do you like best?

Litmos has a great GUI interface for reporting, course libraries... everything. It's laid out very well so that things are easy to find.

What do you dislike?

Some tools could use upgrades, like when you're dealing with a blank page it would be nice to have more advanced word processing controls and formatting options, rather than always relying on HTML. A document library for file management and storage of training videos, files, etc... would also be a really handy addition.

Recommendations to others considering the product:

Take the time to demo and set up courses. There's much you can learn about your preferences that way.

What problems are you solving with the product? What benefits have you realized?

We're able to deliver training across the US and internationally, using a small group of people in our Training department. Our breadth of outreach has GREATLY increased in the past 2 years.

Victoria T.
Validated Reviewer
Verified Current User
Review Source

"Director of Organizational Development"

What do you like best?

I love the look and interface of Litmos and all the reporting features that it offers. It is very user friendly and our participants say it's fun and easy to use.

What do you dislike?

The discussion boards need some work; it's very basic and doesn't allow for as much interactivity as we hoped. The admin features could also be more versatile for teams. It would be nice to allow team admins to edit and view the assignments. There are a couple of other things that didn't sync well with our other interfaces that limited our capability when it comes to utilized learning paths. I am also disappointed in the badges feature. We were excited to offer this to our customers and the ability to share on LinkedIn; but right now when they do that, it doesn't show the badge we created and our business logo, instead it shows Litmos. We voiced our concern and it hasn't been resolved. This is a feature we've turned off in the time being due to that.

Recommendations to others considering the product:

When it comes to LMS decisions you want to ensure that it's right for your user and also right for your business model. Because we have many external clients, we needed a LMS that offered us a unique pricing model because we weren't sure how often our users would login. The first year was a learning period and we are happy to say we made the right choice with Litmos. They are the best if you need flexibility in that area.

What problems are you solving with the product? What benefits have you realized?

We are able to expand out reach in the nonprofit sector now that we can offer training's online. We are also able to offer different programs and services thanks to the ability to monitor and control participants progress. It has opened so many doors for expanding our business reach and look at other target markets as well.

Dave C.
Validated Reviewer
Verified Current User
Review Source

"Leader in LMS design and usability"

What do you like best?

The simplicity and usability of the learner view makes it easy for them to know what courses to do and what needs completing. Building courses is easy as well and they offer quite a few module course types in addition to that recently there are a lot of great features to automate the the reminders to ensure learners are completing tasks on time.

What do you dislike?

Could use some more reporting on the instructor led sessions. In my specific use case I need to report on the number of live sessions we are doing and often requires some excel magic to get what we need. Also would like to see more integration into other virtual platforms other than GotoTraining.

Recommendations to others considering the product:

Great LMS and offers useful functionality. We needed to incorporate ILT, Virtual and Self-Paced all in one course and this completes the task. The pricing model is really attractive and work for us as well.

What problems are you solving with the product? What benefits have you realized?

We needed a central place to house all of our courses and needed the ability to track who has completed what and where our learners are struggling. Based on the tracking for our support teams we have been able to change our approach and be more inclusive of everyone.

AC
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Taking learning platforms into the future..."

What do you like best?

The ease of use and the integrations. The UI is nice and simple and very easy to understand, for both admins and end users. what's not to like really?

What do you dislike?

lack of content tools. (integrate with H5P ...Please!) I would also like to see more on the LRS integrations side. This could be a way to integrate with some of these tools that don't support standard output files like SCORM. One last thing that I think is missing, is an Exam builder. Quizzes are great, but it would be wonderful to have a more robust tool for exams, that included things like flag and review questions, and had a little more substance to the visual display of questions.

What problems are you solving with the product? What benefits have you realized?

Internal staff training and compliance, internal enablement, partner enablement, customer training... Phew, thats some tool. The benefit has been visibility to our certification paths, and an uptick in material completion. There has certainly been a shift to a more balanced training delivery, from ILT to virtual/electronic.

Devin J.
Validated Reviewer
Verified Current User
Review Source

"Our first LMS system from a recruiters POV"

What do you like best?

Ease of use, easy build for videos / slides / creativity. It's a user friendly system with many bells and whistles if you have to time and patience to get to know them. Also there is a conference held yearly (maybe quarterly?) that our head Admin attended in Las Vegas, and she was VERY surprised and complimentary over all the features and support Litmos offered.

What do you dislike?

Should be some 'fun' gaming aspect to it. Also the integration is lacking with other systems to talk with popular ATS / HRMS systems. It may be 'too user friendly' that is seems a little simple / empty if your not too familiar. I am not the main contributor to the material, but am the back up, and so I would appreciate a learning tool built within the system, like a training video Litmos created to not only show the pro's of Litmos, but to show the quality and do's / don'ts of the system.. rather I will be sitting with our main Admin training which takes up her time.

Recommendations to others considering the product:

I would recommend if your shopping for LMS systems, it hasn't been a disappointing experience for us. Our employees can't just 'skip' through training, and we can track and view time spent on each training, which is a nice feature (most important maybe?). I will be interested in seeing the metrics over the training's over the long run, but with just getting the system, it will take time to gain these metrics.

What problems are you solving with the product? What benefits have you realized?

Keeping track of training / certifications to some degree

Constructing and delivering quality training

Tracking and managing employee use and content absorbtion

Francisco d.
Validated Reviewer
Verified Current User
Review Source

"A lot of possibilities"

What do you like best?

the posiobilities, the abelity to manage and to have different accounts conected. the lenguages that are aveliable, i like how is really easy to upload the information from videos, avi, mp4 to scrom and power point presentations. I like that is really user friendly and that helps with our employees that are not technology friendly. the assyness for the administrator to change things.

What do you dislike?

reports can improve, i feel like they are very limited or hard to create. you cant edit a report you already have created you have to created again. it would be really awesome if we could change that information. as well sometimes i think it would be better if you could recieve notification everytime somebody fails a quiz. I think as well that i would like a better customer service experience, Someone that can guide me through my questions about the system and not only point me to trainings. molvile device usage for administratros can be improved.

Recommendations to others considering the product:

will be really easy to use, its very user friendly.

What problems are you solving with the product? What benefits have you realized?

to get the trainings to our all employees.it easier for me to keep the compliance with litmos, its easier to access and really user friendly, as well the amount of courses and people that can access the platform. and the pricing compeared to the other service providers it makes it easier to enjoy litmos.

Melissa S.
Validated Reviewer
Verified Current User
Review Source

"Gets the job done, but needs a lot of UI/UX improvement."

What do you like best?

The product is not too overly complicated. You can create courses using text, images, videos, and quizzes. But if you need something more complicated, you can also upload custom Captivate files for a higher interactive experience from your learners. The interface for the learner strips down to almost nothing but courses so that they are not too confused with everything in from of them. Overall, t's fairly easy to use and the support team is very helpful as well.

What do you dislike?

There are basic functionality problems that make life harder. For example, there is no form of duplication or version revision. This means if you have a very long quiz that you want to make edits to, you won't have a previous version to revert back to and you can't duplicate the quiz within the same course. You have to create a work-around by "adding a pre-existing module" to a new course by duplicating it over and then duplicating it back to the intended course. There are also strange glitches that happen from time to time where buttons won't work unless you click them in the exact right spot, or icons will simply disappear sometimes. Additionally, I really wish there was a way to set expiration dates on user's accounts rather than on learning paths or courses. While restricting access to courses makes sense for an actual class, it doesn't make sense for software training. So currently, we have to click on each learning path or course and change the access date on a person for each course they are assigned to. Now imagine you need to change the access date for a group of 20+ people and each is assigned to 5+ learning paths. Do the math, it's a huge waste of time. There are some "bulk" options for changing access dates, but I have found them to be glitchy and don't work half the time. Another thing is that the user interface for admins can be highly confusing. There are many ways to get to the same place unnecessarily which can lead to a lot of confusion. Finally, if generating reports is important to you, this may not be the product you want. They recently "improved" their report generation system by letting you customize your reports. Unfortunately, they don't just give you a list of things you might want on the report and select them, oh no. Instead they give you categories to sort through and you start broad and work your way down to more specific categories from there. Filtering is also terrible as they don't give you many options for filtering. Why can't I have a report that contains both active users (as opposed to all) AND filter out people from my own company? So now I have to create a report by hand. very frustrating.

Recommendations to others considering the product:

There may be a lot of things they need to work out, but they are improving things all the time. If you just need a platform to tech some basics or software, this will work just fine and will allow you to keep track of your users progress.

What problems are you solving with the product? What benefits have you realized?

Our company has a shortage of IT and DEV staff who would also handle the task of training and re-certifying people on our software. By using Litmos, we have taken that task off of their hands so they can focus more on their actual job. It is saving all them tons of time, and helping them to be more productive as a result. Additionally, we can give access to potential customers to explore the software without having to setup a sandbox environment for them (which also takes time away from IT and Sales staff).

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Litmos LMS Review"

What do you like best?

Ease of use, plenty of add-ons. I really like the ability to add custom CSS to tweak things just the way you need them. General support is pretty reliable. Their specialist are great to work with.

What do you dislike?

We have been using for a year and there has been only minor things that would make some features less time consuming that I hope they will get to in future updates. They do have a page dedicated to ideas that you can add too or can vote on ones already suggested.

Recommendations to others considering the product:

Do your research, do the trials and find out what the most important things you need in your usage but Litmos was definitely the right choice for us and we still have many things we would like to implement when we get a chance.

What problems are you solving with the product? What benefits have you realized?

We are somewhat of a niche company in how we use the LMS and when we were looking for a new LMS we needed something we could jump right into and import 10 years of data. We had to have the ability to grow and customize as we moved forward because our subscribers were looking for additional features we didn't have previously. As of right now, everything went well and we are slowly adding new things and our subscribers are pretty happy so far.

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Good Corporate LMS with Limited Reporting"

What do you like best?

I like how easy it is to upload my elearning content, whether I have created it in Camtasia, Articulate, or directly within Litmos (for example an assessment). My content will load quite quickly and looks great in the player. The quiz options are basic, but has most of what we need.

What do you dislike?

We find the reporting to be a bit weak, for example there are many features I can see in the program, however I am unable to produce a usable Excel report for these features. The Manager feature is a good example of this, as well as External Learning.

What problems are you solving with the product? What benefits have you realized?

The ability to track course completion for employees is a gap we are filling with Litmos and are happy to be able to see real-time figures at a glance as to how many employees may have completed a specific course. This is helping us to resolve compliance issues that have been a problem in the past.

Erica O.
Validated Reviewer
Verified Current User
Review Source

"Growing Platform with Responsive Customer Service"

What do you like best?

Relatively clean interface, reporting features, company responsiveness to customer needs and customer service as a whole - Litmos has grown and improved tremendously even just since we started using the product. It's clear they want to improve and support their customer's needs.

What do you dislike?

Design is sometimes clunky and doesn't translate well across devices; some components of the program aren't intuitive and featured you would expect aren't available.

Recommendations to others considering the product:

Take advantage of a free trial and really have a clear picture of what you want prior to committing to make sure it's the right fit for you. Try creating test courses, running reports etc. and read other reviews.

What problems are you solving with the product? What benefits have you realized?

Training program for youth advocates - using an LMS has allowed us to reach more people and be more accessible. The training program has allowed us to engage external partners in grassroots advocacy and education.

Andrew G.
Validated Reviewer
Review Source

"Amazing off the shelf solution"

What do you like best?

Litmos LMS has all of the features we require from an LMS (and more) in an off the shelf solution. The ease of setting up Litmos LMS and integrating it into our business has been paramount to this being a success.

What do you dislike?

I wouldn't say there is anything that I dislike, but a faster response time to solving issues would be good. Or an indication of the priority of the reports that we make.

Recommendations to others considering the product:

Dont try and implement every single feature at once. Introduce Litmos with the main features and make sure you project plan your rollout. Ensure you launch with a wide range of content.

What problems are you solving with the product? What benefits have you realized?

Litmos is now a on-stop shop for all our L&D needs. We use it for both eLearning and record keeping for physical training. It has made L&D come to the forefront of our business.

AC
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"A Solid Solution for Online Education"

What do you like best?

The UI for learners is very simple and straightforward, which was a key deciding factor for us. The ability to track compliance with required courses is also a critical feature, and one which is well-implemented in SAP Litmos.

What do you dislike?

The UI can be difficult to navigate for admins and content creators. It is frequently difficult to find the information you're looking for without a lot of clicking around through the UI. The permissioning features definitely need an overhaul, especially around controlling who has access to edit content; the current implementation is much too limiting.

What problems are you solving with the product? What benefits have you realized?

We needed a delivery platform for online learning, both for our employees as well as for our customers. We wanted a solution which would make our learners actual enjoy coming to the site to learn, and SAP Litmos has fit the bill nicely.

Kevin P.
Validated Reviewer
Verified Current User
Review Source

"One of the easiest online education tools to implement with SalesForce"

What do you like best?

Implementing Litmos into our SalesForce community environment was easy. We were up and running within a matter of hours, and we started selling classes within a few days.

What do you dislike?

When we first purchased Litmos it didn't have full integration capabilities with SalesForce admin functions. But that has changed and we are currently in the process of fully integrating the Litmos solution.

Recommendations to others considering the product:

Be sure to look at the overall cost of implementation. Other companies will charge you for integration services that can go into the tens of thousands of dollars.

What problems are you solving with the product? What benefits have you realized?

We needed to create an online/on-demand education platform for our members. A lot of solutions we were looking at were very expensive and integration required additional consulting services. Litmos was by far the easiest solution to integrate, and the overall cost was substantially less than the competition.

Russell H.
Validated Reviewer
Verified Current User
Review Source

"Great training overview day, phenomenal key notes, and fantastic follow up!"

What do you like best?

We had some specific requests of Litmos, so having the mixers and being able to discuss our ideas with product and account management was great.

What do you dislike?

The registration web site page left a lot to be desired. Very hard to tell if initial confirmation went through, and class schedules (reserving spots) was janky. But we emailed, and got follow up by our outstanding AM so were good.

Recommendations to others considering the product:

Easy to use, easy to administer, and creates instant scale. Could use some help with reporting though!

What problems are you solving with the product? What benefits have you realized?

We are solving both an internal and external training need, all from the same platform. This includes our customer and partner network, so we have a lot going on within Litmos! We have various Learning Paths built to help customize the learning experience, and its relatively easy to use.

Charleah T.
Validated Reviewer
Review Source

"Software to house so many important things "

What do you like best?

I like that Litmos serves as a home for so much of our training and branded documents. This allows all of the workers at our company to have one single place where they know they can find training and resources available to them whenever they need it. I love that it's self-service and how it is easily interactive.

What do you dislike?

I don't have much that I dislike about Litmos, I think it is a great software. I am not the one that uploads things on to the work platform, I am just a user, but I have heard chatter that there have sometimes been issues there.

Recommendations to others considering the product:

I would recommend making sure this software fits your business model and will be able to support the exact needs of your company. We have a complicated business model, so a lot of times certain software doesn't support that. In this case, it does!

What problems are you solving with the product? What benefits have you realized?

We are creating a place where all of the employees at our company can easily go for information and for self-lead training. This gives them the ability to take initiative when needed to better their work and their knowledge of the products, sales models and style of business we conduct.

AG
Administrator in Government Administration
Validated Reviewer
Verified Current User
Review Source

"Easy to use and learn"

What do you like best?

Litmos is incredibly user friendly. The few times I've needed the Help section I have found exactly what I needed and it walked me through step by step. I love that I can keep one class active and just add new sessions each time I offer it, instead of having to recreate the class. This allows my record keeping to remain streamlined.

What do you dislike?

There are a few settings that are a little annoying. First, every time I create a new class, I have to remember to remove myself from notifications otherwise I will get an email every time I mark someone as completed. Also, when creating a class I not only have to mark it as active, but I also have to select to add it to the library. It would be nice if I could check one box to have it go live instead of two that are not next to each other.

What problems are you solving with the product? What benefits have you realized?

We use Litmos to keep track of all of our internal training. It allows users to either be assigned training or to self-select both in person and online courses. The ability to run reports on users, teams, and courses makes accountability easy to track for both departmental and administrative needs.

Victor D.
Validated Reviewer
Review Source

"Decent product with not a lot of support"

What do you like best?

- Admin interface is really easy to understand, took my team less than an hour to figure out how to use.

- Easy to use from a user standpoint

- Allows you to add videos and not let users skip them

- Has some basic badge-like gamification features

- Is able to generate completion certificates dynamically

What do you dislike?

I think if my team had better after-sales support like we do with some other cloud products we could have leveraged Litmos better and continued to use it. Pre-sales was great but after we bought practically the only e-mails I got from CallidusCloud were cross-selling me other products which are not relevant to my role or company.

We had to pay for the product in 6-month chunks and there is a 60-day advance notice cancellation policy in small print, which can be pretty confusing and disappointing if you decide not to renew. Keep this 60-day policy in mind or else you will be charged for an extra 6 months.

It also doesn't seem like there is an easy way to migrate your data to another product.

Recommendations to others considering the product:

Keep the 60-day cancellation period in mind. Be proactive in learning the features of the product yourself instead of relying on your account rep.

What problems are you solving with the product? What benefits have you realized?

We used Litmos to onboard new employees and channel partners. We also used it to share videos, brochures, and training materials.

Merilee W.
Validated Reviewer
Review Source

"A great way to share information with new users of a product"

What do you like best?

I liked being able to quiz people on how well they read the information. The better they did on the quizzes, as long as the quizzes were worded well, the better they understood the information.

What do you dislike?

It was hard to grade the tests we created because a lot of the tests were based on opinion vs. correct or incorrect answers. That was our fault- the people writing out the quizzes.

Recommendations to others considering the product:

Make sure your tests are written clearly and it is easy for people to learn the information you need them to learn. If you make it too complicated, the people get lost in wording and complex ideas.

What problems are you solving with the product? What benefits have you realized?

We found ways to gauge how much information a client had reviewed. It is difficult to gauge how much a person knows without some kind of test or way to gauge where they were on the learning curve. If you tested them, it made it a lot clearer how far they'd gotten in learning what they needed to.

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* We monitor all SAP Litmos reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.
SAP Litmos
4.3
(201)