Litmos Reviews & Product Details

I really appreciate the wide range of training offerings that Litmos provides, which is why we selected it. The setup process was incredibly easy, significantly aided by a wonderful customer service management team and an invaluable team member, Ryan Morris, who assists us on a near-weekly basis. His expertise in explaining various processes in Litmos has been crucial in helping us get the best use of the platform. We mainly use Litmos for compliance training on a quarterly basis, but its flexibility allows us to upload bespoke training sessions. This feature enables us to record and track training completions effectively. Additionally, the ability to upload all our training history from previous LMSs into one central location helps immensely. This consolidation of data is excellent for our centralized business management. The reporting process is another standout feature, as it provides us with real data for effective business management. Lastly, the strong service and backup support from Litmos's team have reinforced our decision to continue using it. I would rate my likelihood to recommend Litmos as nine out of ten, based on these positive experiences. Review collected by and hosted on G2.com.

Need more time to evaluate to answer that question. Review collected by and hosted on G2.com.

I love how Litmos offers a smooth, consistent way to deliver online training to all of our offices in remote locations. The platform's decent reporting capabilities allow us to consistently track how our learning is completed, which is incredibly beneficial. I find the most baseline features, such as the ability to deliver training remotely either via desktop or mobile device, extraordinarily useful. The capability to host a variety of content types, including SCORM files, documents, videos, and assessments and surveys, is also highly valuable. I appreciate the ease of use associated with Litmos, which is complemented by dedicated support from its employees. The initial setup was not difficult thanks to the assistance from Litmos representatives who helped onboard us and liaised with our IT department, ensuring all technical elements were in place smoothly. Review collected by and hosted on G2.com.

I'd like to see more flexible reporting options and have a more fleshed-out content creator. I also want more robust integrations for additional software. Recently, I tried to use the DocuSign integration but encountered issues requiring specific setups within DocuSign, making it unusable. Easier implementation of tools like DocuSign would be beneficial. Review collected by and hosted on G2.com.

I appreciate how Litmos has greatly facilitated compliance training across the board, efficiently managing tasks related to privacy, HIPAA, security, safety, and HR-related training needs for our company. The software's ease of setup, where initial challenges were quickly surmounted with adequate support, resulted in a streamlined and simple-to-use platform. I value the ability to generate and send necessary reports, along with emails to management, which has incredibly enhanced our reporting efficiency. Having the flexibility to update proprietary company-specific training alongside access to Litmos’s vast catalog of training materials is a significant benefit that I find highly valuable. I find the catalog searchability indispensable for easy access to necessary training resources. The dashboard feature is notably useful, addressing the needs of both administrators and individual users efficiently. Moreover, the excellent support team, both in terms of technical support and account management, stands out and reinforces the overall positive experience with Litmos. Review collected by and hosted on G2.com.

I dislike the limitation in Litmos regarding user export functionality. Currently, I can only export users who have been assigned specific training sessions. However, if I want to confirm which users have not been assigned any training, I cannot find a feature to do so. I would also like to send a specific template to a user / user manager from the user account directly. Review collected by and hosted on G2.com.

I appreciate that Litmos offers a platform where we can see trainings completed by employees, workers, and volunteers, which helps in determining the best fit for particular roles and identifying who can support one another. From a training perspective, it provides a holistic view of a learner. I find the automatic assignment of courses based on job titles particularly useful, as it simplifies the process and ensures that the necessary training is aligned with specific roles. Additionally, the visualization of training by learners and the ability to create content are key aspects that I find valuable. Review collected by and hosted on G2.com.

I found setting up Litmos challenging due to our organization's large size and unique structure. Customizing roles and permissions was particularly difficult, especially with the various levels of permissions needed for different types of employees, including volunteers versus regular staff. There are also differences in roles and permissions based on job duties rather than positions. Additionally, I am not entirely satisfied with the reporting capabilities. I wish there was a better reporting system that allows team leaders to create and customize reports more effectively. Review collected by and hosted on G2.com.

The greatest advantage of using Litmos is its ability to present and track any form of media you can create or purchase. I've used it for SCORM files, video files, 3D Interactive models, web pages, as well as external links and ILTs. Everything tracked with zero problems. You can do just about anything with it and it has served me well for 7 years.

This program was a breeze to implement. The transition of old completion records into the Litmos system was easy, and we had help at every step of the way from their support team. Review collected by and hosted on G2.com.

Reporting (as it currently stands) is weak. It can handle the typical manager and team lead request, but anything more than that requires me to use the API to pull data into a data visualization program. Review collected by and hosted on G2.com.

Litmos a very customizable platform. With all of the updates in the last year especially, it is a modern-looking, easy-to-use platform. We have multiple ways of receiving support, a fantastic Customer Success Manager available to answer questions, and regular webinars that are offered to keep up-to-date with new product releases. The content authorizing tools and AI features have made creating content in-house a breeze. Review collected by and hosted on G2.com.

Not being able to customize email templates per assignment is inconvenient at times. Review collected by and hosted on G2.com.

Very easy to use and it has everything that we expect from such a program. There are always new additions to make our education programs better and provide a better management of the Litmos. Review collected by and hosted on G2.com.

This is not applicable to our use of Litmos. Review collected by and hosted on G2.com.

The pricing model works for our use case. We built our customer university on Litmos with on-demand learning videos to help with their onboarding/implementation process, and we do not charge for this service, so we have thousands of users. The pricing model of MAU tier pricing model is perfect cause we have a fluctuating volume of MAU instead of having to pay a PUPM model.

I will also say our CSm is very responsive and good at spending time with us as needed. Review collected by and hosted on G2.com.

I would say it's pretty inflexible with reporting. They have a "reporting engine" but i say creating any custom report gives me a headache, and most of the time, after i download the report as a CSV, I have to spend time further revising the report in CSV format. Review collected by and hosted on G2.com.

Customer service and partnership working are second to none. The look, feel, and general UX are great. Incredibly accessible and ever-evolving content. Review collected by and hosted on G2.com.

Genuinely difficult to answer. There are a couple of features, such as deeper reporting and having greater flexibility with creating dashboards, that would be good, but with fortnightly updates, these are not likely to be far off. Review collected by and hosted on G2.com.

I like Litmos for its ability to custom arrange courses and track necessary compliances. It helps us create custom classes that don't fit in our normal process, and it's great for keeping track of courses that we're required to complete from the state. I also found the initial setup of Litmos to be very easy. Review collected by and hosted on G2.com.

The amount of options can be slightly overwhelming. Review collected by and hosted on G2.com.